I had all but given up in a dispute I was having w...

I had all but given up in a dispute I was having with a local business. I finally filed a detailed review of my expience with the BBB and WOW things changed quickly after that. The business owner suddenly had time for me, cared about my experience and was responsive to my requests. If you have a legitamate complaint, present yourself professionally and keep it clean... the BBB can really be the assest that you need to break through the barriers and get the service you deserve and the resolve you desire.