I was disputing long distance charges with At&t be...

I was disputing long distance charges with At&t because they did not come from my household and I placed several calls to them within a 4 week time frame with no resolution. I decided to contact BBB and advise them of what is going on. I was finally contacted by At&t the VERY NEXT DAY after a month for a resolution. After that I was given a credit for all the charges within a few days. BBB helped out A lot! I couldn't be happier.