Completely incompetent and sloppy operation. They ...

Completely incompetent and sloppy operation. They downgraded our property from an A rating to D over a complaint that actually was not about our property. They got us mixed up with another apartment complex in another city. The complaint contains serious allegations and made us look terrible but again it was UNTRUE and INCORRECT because the BBB put it in the wrong company profile. Once I reached out to these losers to fix the problem all they did was change our rating back to an A . They still left the FALSE and INCORRECT review on our page. We are now suing the BBB for negligence and libel.