Have been trying for a week to contact BBB, no pho...

Have been trying for a week to contact BBB, no phone answer except recording and voice mail; no people available. Used web site as voice mail suggested to try and file a complaint for Valero corner market in Mineral Bluff, GA. BBB web site says it does not exist; but no people available even by e-mail so no recourse available. I hope someone with the BBB reads this ! What a shame to have to file against the BBB itself! ! !