Why is Atlanta Better Business Division closing ...

Why is Atlanta Better Business Division closing customer complaints about Georgia Power's unfair business practices without investigating? I filed a complaint because Georgia Power demanded I pay 3X the amount of my monthly bill as a deposit. CASE CLOSED. That's the response? Really? This lofty bill came just as the hot weather starts. I feel pressured to pay it even though its unfair and unwarranted. This is a health risk for disabled people who have fixed or low income and can't pay 3x their bill. Why is Georgia Power's money grabbing demands being ignored? Don't they have enough money in their huge bank accounts?