Ordered a refurbished iPhone 6s plus and although I didn't pay extra for next day delivery it arrived VERY quickly. The phone was well packed and was like new. The transaction went smoothly and I am very pleased with my purchase.
Edward Buckley. Scunthorpe.
DO NOT USE THIS COMPANY. THey should not be allowed to trade - they are awful. I sent them my phone, insured through their postal system, the packaging arrived ripped apart and my phone had gone - that was in March, I have sent them everything they have asked for and we are now in June, they do not reply to any emails, you can not call their phone number - I am an iphone down and no compensation - I am totally disgusted with them..... DO NOT USE THIS COMPANY
It s company full of people who are not capable to read and reply to an email. I emailed about cancellation 10days ago. They always replied to me that our cancellations manager will contact you tomorrow . Now I received a email showing the phone was shipped. They can t cancel a single order. So I guess this company has more orders than amazon.
ID240821
Hello,
Where is my order from the 5/7/19
You said it would be dispatched today!
Either dispatch the phone I've paid for or i will contact trading standards and you will be hearing from my solicitor! You are acting illegally!
Your email confirms you will contact me if there are any delays! Lies!
I had to wait over an hour to get through to you on the phone!
Order number 1989969
Ordered two iPad minis and they came just in time for Christmas! I am extremely happy with the battery life and the customer service. Would definitely recommend!
***DO NOT USE QUICK MOBILE FIX***
I ordered a phone on the 26th February and after chasing and chasing they couldn't confirm when it would be dispatched. Something to do with the phone being in quality control and lack of staff. So I cancelled it with the assurance that I would be refunded in 14 days.
Now 3 months later and chase after chase and still no refund.
Customer service is rubbish. They keep promising a refund but each promise is broken and still I'm waiting. You can't seem to speak to anyone, only email or Instant Message.
Came on Trust Pilot to vent and see that many others are having the same issue.
AVOID AT ALL COSTS!
Go to Giff Gaff. Brilliant service and phones. Highly recommended.
I have had a great service and nothing seems to be a problem with the service When they said they would do something it was done Excellent service and sales
Disgraceful people, bought a phone off these frauds it didn t turn up in within the 10 days, it was going through final checks but would be sent out by the end of the week, no show!! This performance went on for 3 weeks with promises made and not kept. I decided to cancel the order on 30th March, the refund was supposed to be here today 14th April, now there saying 21st May over 5 weeks from when I cancelled. These people are shameful and dishonest as nothing they have said has been true. Use at your own risk!!
Order - ID216000
Ordered a phone 23/01/19 to be told it "would be dispatched within 10 working days" ... After waiting 9 days I emailed them asking whether my order would be dispatched by the 10th day, and if not then I wanted a refund. To which I got a reply saying my order had been cancelled. (just proves they were never even going to send my order!)
I was told to allow 30 DAYS for a refund. THIRTY DAYS! it took them 0.1 seconds to take the money from my account! but I have to allow 30 DAYS! To get my money back!!! -
Still waiting to get my money back (who needs to wait a whole month to Get a bloody refund!!)
I won't even be waiting the 30 days I'm goin straight to small claims! I've Have read enough of everyone else's experience to know they won't be giving me my money back. If only I read the reviews before.
AVOIDDDDDDD AVOIDDDDDD AVOIDDDD!!!!!!!!!
Update......
Received refund 14/03/19
Absolutely terrible customer service
Got a quote a good 1 at that for my old phone
Printed label and sent it off.
very next day I received email saying they hadn't received my parcel I did ignore the email as I had only sent it day before however a week later no contact or payment numerous attempts of tryen to contact I got thru to a cheeky begger and told the issue pay with royal mail.
Contacted royal mail who state if they have a issue with delivery they need to contact royal mail.
I am now back to square 1 unable to contact them no mobile and no payment.
Taken up legal action.
Process was very easy and the price given for the phone reasonable. Will use again without hesitation.
Very poor service from a very poor company. Ordered an iPhone over a month ago and after numerous delays and emails back and fourth I am still yet to receive my iPhone. Would definitely recommend avoiding this company and looking elsewhere as they're definitely a company that just take your money and then don't care about your order.
I ordered an Iphone from this website. Hadn't been dispatched for a month when claimed it would take 7-10 days. Asked for a refund, and didn't receive one for 2 months. Had to involve my bank to finally receive it. Do not use this website as communication and reliability is poor.
I've been using Quickmobilefix for a while to get the company phones repaired (mainly back covers or screen replacements). They used to be good, easy shipping process, quick turnaround (2-3 days) and quality repairs. Lately their service has become absolutely awful, weeks to get phones back and "repaired" with cheap parts poorly reassembled. I've been trying for days now to get a refund on a repair that has not been carried out (phone sent for cosmetic damage and returned not repaired), the only feedback I get is to send the phone back to them which I'm not willing to do not to have to wait weeks to have eventually the repair carried out. They claim to have a strict quality control which they do not. I also bought from them some "A" refurbished phones, one was effectively an "A", the other one was more a "B-". I'm really sorry to see that what used to be a good company is now behaving like Cowboys. Definitely I would not recommend, I'm done with them, I'll take my business elsewhere.
DONT BUY FROM HERE THEY WILL SEND YOU DAMAGED PHONES
Alexander Kant
QMF ID: 219001
Ordered an iPhone for my son. Arrived in around a week in original packaging in excellent condition. Paid a bit more than some other websites but based on this experience would definitely recommend.
A very positive experience! I had to postpone delivery of my reconditioned iPhone 8 plus due to being unexpectedly away. I emailed and everything was arranged exactly as I wished. The phone looks like brand new and is working perfectly. Very happy!
Krystyna Brooks QMF ID229305
DO NOT purchase a phone from Quick mobile Fix. I purchased an iPhone X in June and waited for over 2 months for it to arrive. Was on hold constantly and received no response from them. I then cancelled the order and had to wait another month for my money back. I then purchased the iPhone X again in August - It took about 1 month to arrive but I was happy with it. After discovering that the Apple Pay and the headphone jack doesn't work on the phone; I have been emailing constantly (as they have now gotten rid of their phone service). STILL no response. I was also offered a partial refund for the first phone and am still yet to receive that. Terrible customer service (or in my case; no service at all).
After reading the negative comments I thought the company couldnt be that bad; I was wrong; I cannot stress this enough, do not use this company, after chasing up my order I was told this would be send the following week, this went on for over a month and finally they ended up cancelled my order without telling me; now I have to wait for a refund, which I imagine wont arrive anytime soon. Terrible company, I should have paid attention to the comments.
I wished I ave read these reviews before purchasing a phone.
I have tried to call them but no answer.
I am a bit disappointed that the mobile Phone I have purchased of them order number ID151257 has still not arrived. (Purchased 6 days ago)
I have called in to ask if I can collect as I live 5 miles down the road but I have been told this is not possible...
Besides That I have offered to pay for a quick 1 day delivery. This was also not possible. I am pretty disappointing with this poor customer service.
If I knew it would take this long, I would not have purchased the phone from Quick Mobile Fix. They should mention the long wait before people purchase.
Reading some of these reviews, I presume they did not have my phone in stock yet. I am now also worried I receive a phone with dodgy battery.
Please Quick Mobile Fix, read these reviews & deliver proper customer service.
DO NOT BUY FROM THIS COMPANY
Totally agree with most of the poor reviews on here - they take your money straight away for phones they dont have then fob you off with quality control messages - it take huge amounts of effort to get a refund to which I am still waiting - payment made of 3rd july and it's now 16th of August - it should never take this long to refund it's just incompetence and like the sale of the phone they probably dont have the money to refund you
Stay clear of this company - with seeing all the bad comments and how consistent the same reviews are I would think this company wont be in business for long - trading standards or watchdog should really look into this company
ID162098 this is my id.
Been waiting over a week. Feel a little un easy after reading some of the negative reviews on here. Shall be cancelling if not heard in a few days. Will be fuming if phone faulty when it comes!!
Can you please CANCEL MY ORDER!! AND ISSURE FULL REFUND
Awful company. Bought a iPhone 6S 128GB for a family holiday of a lifetime. Device screen did not come on but I only found out when on holiday in Thailand. Tried to call and email from Bangkok but without success and they have refused to sort the problem!
Sent my Sony Z2 to repair crack screen. I gave only 2 stars:
First star - Overall process (time) is pretty decent that include delivery time.
Second star - My phone & screen works
Didn't give the rest of the stars because:
They delivery to the wrong address.
Workmanship is pretty bad as the glue is all over the edge of the screen and when holding the phone you can feel the stickiness. The screen just not level on the phone because of the glue.
I will give 2.5 stars but it won't allow here.
I cancelled an order December last year and still have not received a refund. It seems I'm not the only one this has happened too with hundreds of others in a similar position. Avoid
Bought iphone 4s for my son's first mobile. It was delivered quickly and packaged well to ensure no damage in transit. The phone was in great condition and seems to be working perfectly. My son is over the moon and I am now looking to buy phones for me and my wife from Quick mobile fix.
First time user and everything worked just fine. Only snag is that they say they would post the label but in reality the label comes through email and you need to print it. No issues with this except for the fact that I wasted few days waiting for the label to then realise it was already there, I have read few reviews (after!!) of people pointing out the same thing.. they should just fix the communication so that people don't get confused.
Once that was done the phone went and came back repaired very quickly.
I would use again
Ordered 2 iPhone 5s's for my daughters. Arrived quickly and as stated on advert. Would definitely recommend this site to anyone, will be visiting again when I need to upgrade.
QMF ID 205839
Do not buy from here! Went for a good quality refurbished iPhone SE. Aesthetically I expected it to have more scratches so I was impressed with that. However after using it for a week or so the battery kept shutting down when it got to 30%. Furthermore it froze a few times and generally the screen wasn't responsive at the bottom about 50% of the time. I have had a horrendous experience trying to return it within the warranty period, after exchanging several emails they finally accepted that I didn't want it fixing, but have told me I have to wait 3 months for a refund!!
Fraudulent online business. Retains customer funds for cancelled orders. Avoid at all costs and report to UK Action Fraud and Shopify. This company sends automated e-mails regarding refunds that do not materialise. Contact Redbridge Trading standards too.
DO NOT USE THIS COMPANY!
They send you the wrong item and then refuse to fix any issues. AVOID, AVOID, AVOID.
BEWARE OF QUICK MOBILE FIX I had a horrible experience dealing with this company. Firstly It took 3 weeks to arrive . I could get over that but i ordered an unlocked phone and they sent me a locked phone. 22 emails later and it still is not More
Absolutely disgrace of a service and terrible customer service. After purchasing a phone and money taken immediately as you can expect, then had to chase tracking details only to be told the phone had to go through quality assurance and checks - that were advertised as already having been through. I am now into the 3rd week and still no refund. DO NOT purchase from here. I went onto Amazon, and it was delivered the next day.
Should have read the reviews!! No phone after a month. Cancelled order and was advised refund in 14 working days which has now been delayed till 7th September. No confidence I will actually get a refund so started chargeback through my bank. Will also be reporting this outfit to Trading Standards. Complete and utter con!!!
excellent prices and service,don't buy anywhere else,without visiting Quick mobile fix {QMF 229768)
Took a little time to rectify a mistake but all was well in the end.
Second time I have bought a refurbished iPhone and both have been very reliable and delivered very promptly. Highly recommend
I'm strongly concerned that websites very disappointed I would not recommend anyone to buying this seller
Fantastic service and so prompt. I would recommend them to anyone.
This company is shady. Fact. I ordered a phone that they said was in stock and waited. They contacted me after ten days to say it wasn t in stock. I asked for a refund. That was due in yesterday, but nothing in my account. They haven t responded to emails that I sent about the refund from 11 days ago. They ve now had my money for 6 weeks. My advice: Don t trust them with your cash, don t trust them with your phone.
Really pleased with the repair & service provided by Quick Mobile Fix.
It took just 3 1/2 days from the time I placed my order to day my phone was delivered.I'd recommend them to anyone with need to have replacement screen on your phone.
DO NOT USE THIS COMPANY. they rip you off. I bought the phone in April and then sent it back. They promised a refund within 14 working days. No refund appeared. I contacted them and they told me it would take another month to process the refund, hiding behind the covid excuse. there are hundreds of similar reveiws of people not gettIng their money back. This is basically fraud. I am going through my bank to get the money back ( a very easy process) , BUT NEVER USE THIS COMPANY. Tto quick fix, please dont send me an insulting standard response to this , just give me my money back. Taking peoples money and not retuning it is theft
AVOID!!! Shocking service. Ignore the claim of same day payments for recycling your phone. I m nearly two week into this process & still haven t been paid.
AVOID AVOID AVOID ordered a phone and due to my own stupidity didn t realise they take 10 working days to deliver which is ridiculous if you advertise a phone it should be ready to go ,After 8 working days I get a mail saying there is a delay will take another 3 working days I requested a refund as was going abroad ,I was advised they can send out a white iPhone which I declined,
Then got a mail as if by magic my phone was on its way I then sent a mail advising that I didn t want the phone wanted the refund then got a mail back saying I had to post it back then they need to do strict quality checks before they refunded me ,my house sittter refused to sign for the phone the courier advised will go straight back to them sent an email on the 23rd still no courtesy of a reply now having to go through the hassle of opening a dispute with PayPal to get my money back
Worst customer service ever you should take a leaf out of Music Magpies book for great products and service .
They are thieving scum bags, ordered a phone on 06th June, failed delivery time as stated, requested a refund on 16th June and still waiting. Phone was never in stock, took my money knowing the phone was unavailable. Obtain money by More
Don't use this company .,if a company has your phone in stock your payment is taken and they should dispatch your order, waiting 10 days before they for them to MAYBE send a phone out is not good enough. And shows how badly they operate shows it all really.
Read the reviews I wish I did first !
I think there good reviews are fake. They should not take 5-10 working days for refunds . Finance can do instant transfers this company just mugs people off
Really good scam well done
Surprise no ones come to the office to kick off
Absolute joke of a company. Promised me my order after full payment within a set amount of time and completely ignored my emails when I complained they had not delivered. Very bad response time. And had to get in touch with my bank for a refund when opted for. Not helpful and a very stressful experience.
Excellent service; answered questions quickly and refurbished phone in great condition. Only comment is that if there's a delay in postage, please email the customer, rather then having them ask first, as I got mine 7 days later than expected. Other then that, phone works great, and with a 1 year warranty, you can't go wrong!
Excellent and quick delivery, quality of the bought product was as expected, would definitely purchase from Quick Mobile Fix again in the future.
QMF ID198931
Excellent service from start to finish, cheapest price on the web and took a total of 4 days from sending the handset to receiving the repaired handset back.
Can t rate them highly enough, would definitely use again.
Order arrived within the stated time and product was pristine as described. So far so good with the order
Pleased with the service. Got an iphone for my daughter. She seems to be enjoying it for over a month. I have already recommended it to some friends :)
PLEASE DO NOT PURCHASE FROM THESE PEOPLE. Absolute scam artists.
I ordered 2 Iphone's from them in December and after over 60 emails (with customersupport@quickmobilefix.com). I'm sitting with 1 damaged phone, and they have yet to send the other one after I had to ship it back to them (at my expense) because the phone would not connect to a network.
I bought an IPHONE 4 for my daughters birthday it was in great condition and works well. She is really happy with it. Thank-you
Excellent company. Would (and do) recommend them. Have bought 2 refurbished iPhones from them and they have both been in excellent condition and never had any issues with either phone
AVOID! Similar to many of the other reviews, I submitted an order in December for Christmas and it was never dispatched. I gain the company plenty of opportunity to have the item dispatched and the constant excuse of COVID-19 difficulties was used. A refund was requested before Christmas and I am yet to receive the funds. I have requested the refund AGAIN following the Christmas period and they explained that I would have to wait another 14-days to receive my refund. If the refund has not been received by the 14th day I will be contacting the Trading Standard for further advise. My advise is DO NOT USE this company and do not make the same mistake I did.
In my experience Quick Mobile Fix is a truly terrible business which does not operate on an ethical basis, treats its customers with total distain, lies rather than explains, and should be closed down by trading standards.
I bought a phone that they assured me they had. After it didn t arrive they said it needed more Quality Control . Utterly pathetic. When I eventually cancelled my order they would not return my money.
Master Card returned my payment today and will start proceedings against them.
I wish I d read reviews before I bought, for every ok one there seems to be one just like mine.
And don t try to ring them. They ll be engaged for twenty minutes before you can get a place on hold. Then after generally forty minutes on hold, often someone will pick up and hang up. I ve spent hours trying to speak to someone, god knows how much it s cost, and if you get through you get lies and nonsense.
Go somewhere else as they are a truly terrible organisation, in my experience.
Ordered my daughter an iPhone as a replacement for one she had broken at school, the phone came within a week rather than 2 even during these challenging COVID times.
Although the phone was a refurbished one, it was still in perfect condition and functioned as normal.
Will defo be using the site again and would highly recommend it to friends and family :)
QMF ID 195065
as described, fast, good condition
Got a new iPhone through them, cost effective, came quick, works well. Only the charger plug they sent doesn't seem to work consistently. Nice that they offer Amazon voucher for review. Paul Austin. QMF ID: 242224.
I bought a new I-phone recently. Customer services gave excellent advice with no pressure to buy.
Phone was as new and worked fine. Did take a few days to arrive.I would buy off them again.
I orded a refurbished iphone ,after my payment went through they sent me an email saying it will be dispatched in 7 days. This was to long for me so i cancelled it within two days of ordering .I emailed lots of times they dont answer the phones i was given two different dates for refund to be paid in my bank and both dates no money arrived .I sent a recorded delivery letter giving them 14 days to refund me my money and still no money arrived .I then got intouch with citizens advice ,who said they will look into it and i had to claim my money back through my bank .The whole thing took me nearly 3 months to get my refund . Would not ever use quick mobile fix ever again .
3 months ago I sent my samsung galaxy s6 to them as I had broken my screen, came back to me after a week or so and was happy (aside from the screen not being as 'tight' as it should be but I didnt send it back again because I didn't want to More
I bought a mobile phone that was never delivered back at the end of August. I have now sent numerous emails to chase my money back and they keep pushing back the refund date. DO NOT USE!
I've ordered two seperate iPhone 4 units lately from QuickMobile Fix and both have arrived indistinguishable from new units,
Very impressed with their performance so far ( several months) and very pleased with the price I paid, especially as they have a years warranty each!.
They were both unlocked phones, so simple to go Sim only on the strongest performance probider ( in my case, Voda via Talkmobile) and came boxed with charging cable ( no charger) , screen wipe and screen clear protectors, and no blemishes
Realy pleased with their reconned units, fast delivery and great communications about delivery, allowing me to track the progress throughout.
I ordered phone but I was moving at the time so I odrered it to my new address (outside UK) but company changed my shipping address to my old one because at the time that was billing adress. I paid for international shipping but did not receive phone at all. After being on hold for half an hour trying to reach customer service (that cost me 15 pounds) they explained that only option is to cancel order.
Not acceptable.
P.S. Customer service said refund is gona reach my account in 3 days. Its been over a week now. I contacted them and they said its gona be 2 more days. So overall 9 days.
AVOID! took over 3 weeks for my Iphone to arrive and not within 1-3 working days like stated! absolutely shocking serivce, phone came with no charger cable, wipes or anything. never using again
I purchased on the basis of the item being in stock. I had to wait for them to get new stock. Unit in good condition and as advertised
I paid for a apple watch screen repair and it has been about 3 weeks and all i got was a email to conform my order but nothing else
DREADFUL SERVICE -AVOID!
5 July - We ordered a phone from Quick Mobile Fix, with delivery in 7 10 days.
More than A MONTH later, it was still not delivered.
7 August We cancelled the order
They promised a refund in 14 working days
End August Still no refund
1st September they ou promised a refund by 1st October
1st October Still no refund
2nd October They promised a refund by 30th October
This is unacceptable, and we have had to dispute the transaction via the credit card company to get our money back.
I bought a refurbed iPhone 7, with a 12 month warranty. It was almost perfect, just a few scuffs on the back of the case and much cheaper than new, and unlocked to any network. It was delivered quickly. Great service, good phones.
I've bought 2 iPhone 5's from Quick Mobile Fix (QMF) and would highly recommend them as on both occasions I received excellent service and the phones although refurbished were as good as new and very keenly priced too!
John Bradley (Order Ref:100347)
I had a quick and fuss free experience - twice in a month - both times after breaking my OnePlus One screen (what am I - 15 years old?)
As a first choice I wanted to give the business to a local company, and so waited for a local Nottingham company to order new screens from China. After 8 weeks waiting for the screens to arrive (if they were ever actually ordered?) I gave up and sent my phone to QMF. Within 5 days the phone was returned with a new screen, working just fine. Then I broke it again a few days later(!) - and again the phone was quickly and efficiently repaired.
Overall, the service is great. I appreciated the free postage both ways - and each time the phone was returned well packed, clean and working. Only one thing could be done better - an automated ping (email or SMS) to confirm a) the phone has arrived safely with QMF and b) the phone has been repaired and is ready to be dispatched. In fairness, the courier does perform the latter service notifying that my phone is back in their system.
No hesitation in recommending QMF for this kind of phone issue.
My OnePlus now resides in a flip case to guard against this kind of carelessness!
Do not use this company. They sell phones they don't have, repetedly delay the delivery, then do not send refund when requested. Fraudsters!
Phone arrived within 7 days of order being placed. The phone itself was in as new condition although its battery life has not been as good as I hoped. Overall, I've been very pleased with my dealings with this company.
Really happy with the iPhone 6 we bought. Not a scratch or any damage to the handset. I was a bit worried buying a refurbished phone, but all my worries have gone away, i'm even looking to get a second! Overall very impressed
Nothing Quick about this company. No mention of 10 working days delay before postage, or the fact that they sell phones on that they do not actually have in stock at the time of your order. Waited 3 weeks for delivery of phone. It eventually arrived, without the protective case I had ordered and paid for. Almost impossible to get hold of this company by phone, so after repeated emails to customer service , they finally agreed to issue a refund for it. (After three weeks of refusing and telling me it was on its way) However I was told this would take a further 14 working days to process. It s now been a month and no sign of my refund. Or the phone case. Useless.
Claire Tester
QMF247927
Ordered an iPhone 6 in Good Condition,
Took longer than expected to arrive but due to the quality and price of the phone, I am happy.
Ordered a phone over a month ago and still waiting and not very informative when I email them asking questions. Very bad service and will not be buying from them again.
Very good service, quick delivery and good keeping in touch.
This is my post from TrustPilot which I am copying over to here: In short PLEASE AVOID
Update 03/05/2018
No money recieved, they keep saying to me 3-5 days payment will be processed, then when I ask them again sorry there was a banking error same execuses over and over again. Phone line still engaged.
Update: 24/04/2018
Received an email from this company today to say my mobile device has just been received.. What a lie they confirmed by device was received on the 14th and an offer was made.
Phone still engaged
This company is doing nothing but lying. Please avoid all this headache and chose a different company.
Unreliable service!
Sent my phone to be recycled to them because they gave me a decent price. was sent around 12th or 13/04/2018. Phone has been received but no payment has been received.
Initially they changed the offer because phone was locked to O2 (although this was purchased through John Lewis unlocked) after telling them about my receipt from John Lewis they changed the offer back to its original.
Told me payment will take 72 hours to process on 14th... Then was informed payment will be in by Friday 20th.. Then was informed payment will be in by Monday 23/04... STILL NO PAYMENT!
All the short delayed contact was through email, it is impossible to call them as their phones are always engaged.
Should have gone with other Mobile recycle companies, although they pay less you can guarantee payment will be made same day.
Really disgusted with their service. I feel like I have been scammed!
I will be taking this further.
Still waiting for my refund its an absolute joke of a place wish i never even bothered now.
Ordered An I Phone 7 Plus 128GB on Friday (7/6/19) , got a confirmation letter as Usual , Went to the order tracker on the (13/6/19) and it said they haven't received a payment but checked my bank balance and the money was taken out of my account on the (7/6/19) So do not really know whats going on i tried customer support i emailed them which came to no response and i called numerous times and ended up with being 21st in a long queue to speak to a "Quick Mobile Fix Representative" in total i do not know what to think of this service...
Its coming up the 5-7 days of expected dispatch so i guess we will just have to see.
Order ID 236604
Do not use this company. Shop elsewhere! I bought a refurbished phone. Waited over a month for delivery. After 5 weeks the phone died whilst charging over night. I sent the phone back as it was covered by a 1 year warranty. They made me More
Ordered a iPhone 6 on my son's behalf, on Xmas day, money was taken on Wednesday 27/12/17 as of today 31/12/17 no contact, of any kind even though I have emailed and messaged via messenger. Their web page does not state they were closed except for the expected bank holidays so there's no excuse for me being ignored.
I have now had to open a dispute via PayPal, so my advise would be AVOID at all costs .
I sent my HTC One M8 to Quick Mobile Fix on 29th September. I had previously asked how long the battery repair would take because I wanted to rent a replacement handset from them. I was assured the repair would take no more than 48 hours. At the end of the following week I still hadn't had my phone back, and the online status information showed no information regarding what was wrong with my phone or what the status of the repair was. I called them many times but couldn't get through. I emailed again and asked them to send me a temporary handset for a fee; they said the phone would be ready within 48 hours.
The following week (week 2) I still hadn't got my phone back. Finally, I have received the mobile and the battery seems to be working well again, but I would not recommend this company to anyone. They are not quick, the ability to rent a temporary handset seems not to be the case, and communication with this company is very difficult. If they had allowed me to rent one of their handsets I wouldn't have lost business through missed calls.
quickmobilefix.com