Chris Long

Review of Quick Mobile Fix

I sent my HTC One M8 to Quick Mobile Fix on 29th S...

I sent my HTC One M8 to Quick Mobile Fix on 29th September. I had previously asked how long the battery repair would take because I wanted to rent a replacement handset from them. I was assured the repair would take no more than 48 hours. At the end of the following week I still hadn't had my phone back, and the online status information showed no information regarding what was wrong with my phone or what the status of the repair was. I called them many times but couldn't get through. I emailed again and asked them to send me a temporary handset for a fee; they said the phone would be ready within 48 hours.

The following week (week 2) I still hadn't got my phone back. Finally, I have received the mobile and the battery seems to be working well again, but I would not recommend this company to anyone. They are not quick, the ability to rent a temporary handset seems not to be the case, and communication with this company is very difficult. If they had allowed me to rent one of their handsets I wouldn't have lost business through missed calls.