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Majad Ali

3 years ago

This is my post from TrustPilot which I am copying...

This is my post from TrustPilot which I am copying over to here: In short PLEASE AVOID

Update 03/05/2018
No money recieved, they keep saying to me 3-5 days payment will be processed, then when I ask them again sorry there was a banking error same execuses over and over again. Phone line still engaged.

Update: 24/04/2018
Received an email from this company today to say my mobile device has just been received.. What a lie they confirmed by device was received on the 14th and an offer was made.

Phone still engaged

This company is doing nothing but lying. Please avoid all this headache and chose a different company.

Unreliable service!

Sent my phone to be recycled to them because they gave me a decent price. was sent around 12th or 13/04/2018. Phone has been received but no payment has been received.

Initially they changed the offer because phone was locked to O2 (although this was purchased through John Lewis unlocked) after telling them about my receipt from John Lewis they changed the offer back to its original.

Told me payment will take 72 hours to process on 14th... Then was informed payment will be in by Friday 20th.. Then was informed payment will be in by Monday 23/04... STILL NO PAYMENT!

All the short delayed contact was through email, it is impossible to call them as their phones are always engaged.

Should have gone with other Mobile recycle companies, although they pay less you can guarantee payment will be made same day.

Really disgusted with their service. I feel like I have been scammed!

I will be taking this further.

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