Quick Mobile Fix Review

I ordered an iPhone. Looks like new, no scratches, works perfect. A great value for money! Highly recommend. Thank you very much!

QMF ID: 249759
Ordered an iPhone 6 Grade A, and it was certainly that. Phone was totally up damaged and clean upon arrival, and very happy with the price I paid. Unfortunately, it took in excess of a week to dispatch, one of the slower purchases I have made online in the past year. Knocked a star off for this reason.

I placed an order for a phone seven days ago still not here. no updates on tracking service can't contact by phone what a poor service. i am not sure has this company gone bust.

Informed every step of the way. Quick and easy to use. Her happy customer.

Phone broke after 2 months, no refund or much help! DO NOT USE

DO NOT ORDER ! ONCE you said them your money, they take it quick, then you will NEVER hear from them again !!

They are a SMAM company who have stolen money off way to many people !

no response! no way to contact them that works! Been waiting for my phone for over 3 weeks now dont know what to do about it!!???

15 days later still awaiting payment
......

I have just bought a refurbished iPhone from Quick Mobile fix. The handset is in excellent condition, the delivery was within the time frame given, the website is easy to navigate and I am very pleased that I chose this option instead of buying a brand new handset. A fantastic service. EMMA MEEHAN QMF ID 233217

DO NOT BUY FROM THIS COMPANY!!!! Absolutely rubbish I am a 13 year old girl and my mum and dad had ordered me an IPhone 8 Plus in gold six weeks ago that gave them 10 days not counting weekend to get the phone dispatched.

Although it has not come my birthday was 2 weeks ago, they have taken the money and keep pushing the dispatch date later and later. As a Thirteen year old girl this is heartbreaking and has been a disaster!

For some reason they don t want to do much about it they NEVER answer the phone and only really care about OUR money but I am praying my phone will come in good condition this week

I am so distraught that my 13th birthday has been a mess and resulted in me texted my mum throughout school to see if there is any news, AGAIN DO NOT BUY FROM THIS COMPANY!!!!!!!!!! (They don t really care)

Quick Mobile Fix please see this my dads name is Laurence James and my mum is Christine Bentley do u remember this order??

QMF ID223188: Bought a refurb iPhone, great condition, works perfectly and was delivered when they said it would be. Will use again for sure.

Had a poor experience! It took around 10 attempts at phoning them before anyone answered the phone, and the email response was very much a 'company policy' type email. Not a lot of help!
In fairness to some of the staff, when I did get a response they were sympathetic and did as much as they could and appeared to be constrained by other factors, but as per another review, I asked for a refund on a Friday and had the phone delivered the following Tuesday! Lesson learned i think, cheapest is not the best!

I bought phone from this company and comes with faulty battery
The company reply to me I need to pay for postage to get it fixed
I refused because phone comes with 12 months warranty
And I m still waiting for their response

Nigel Cox QMFID 225454 ordered a refurbish Iphone for our daughter. Slight delay in delivery but when queried the company responded quickly and phone was received soon after. The phone was in good condition and working really well.

Brilliant(used) phone and quick well packed delivery. Worry about losing/ damaging a phone is sorted now. Thanks

Great service, fast delivery and quality mobile phone with high standard as advertised. Thank you. Order ID300812

Ordered Iphone 6s may 31st receive phone 6 days later on 6th of June. I email QMF on 8th June after discovering the headphone jack doesn't work and the battery drains extremely quickly, they advise to send back. 15th June they confirm they received the handset and have assigned it to a technician.

5 days later I have heard nothing, no update or anything, so i email the company and the next day they say the phone is ready to be dispatched (indicating the phones problems have been fixed - more later) and will be done so by the weekend. The weekend comes and no surprise here the phone isn't here and hasn't even been dispatched.

23rd June I have emailed twice more now asking where the phone is and what is going on as i need the phone for a holiday in about 4 days time. They finally email back saying the phone cannot be repaired (even though 3 days ago it was fixed and ready to be dispatched - strange?). I email back and the next day i receive and email asking for my number so you can ring me to discuss the phone, i emailed them my number promptly as it is getting closer and closer to my holiday now, they promise i will received a phone call on 26th June in the afternoon, to which i do receive the phone call at 3pm saying the phone has been dispatched and will be with me tomorrow (in time for my holiday).

I do actually receive it the next day, but again the phone is faulty. This time it does not read sim cards leaving me with no phone, as who wants a phone that cannot ring people? The replacement phone they send me also has a lot of cosmetic scratches, different to the original phone i purchased so i have paid for a very good condition phone only to receive one which has been battered and scratched along the back. This is strange now considering QMF have excellent technical experts (apparently) and all phones go through stringent quality control before being dispatched (again apparently).

The next day on the corning of my holiday i email with all the problems i have encountered and expect that 7 days later when i return from holiday i will have received and email explaining what i am to do next as i have again received a faulty device from QMF.

Funnily enough i return from my holiday to no email, so QMF are up to their old tricks of ignoring customers problems again. I email asking where my reply is whilst also filing a complain with Paypal as i feel 7 days is more than long enough to reply to my email and what a surprise i receive a reply almost instantly detailing how sorry they are and an offer to repair the phone again. I refuse to gave this phone repaired again as last time it took 12 days for them even to tell me what the problem is and i do not want to wait that long again.

All in all they are a terrible company with awful customer service skills which has led me to writing this review as i am angry and fed-up. They have amazing technical experts (apparently) who check every phone before it is distracted but i doubt this as so far i have received two broken phones with easily discover able problems. I would not recommend this company to anyone.

Bought an iPhone XR on 23rd of September and when it came in December it was broken and still waiting for another one on January the 19th. disgrace

I won't bore you with the details which mirror many of those detailed in previous reviews, but PLEASE DO NOT enter into any transactions with this company. IT IS A SCAM.

DO NOT USE THIS COMPANY - THEY ARE A COMPLETE WASTE OF TIME.
If I could give them 0 or minus stars then I would. I ordered a Macbook from them on 25th June. It is now 5 weeks later and not only have they not fulfilled my order but they have not even given me a refund despite my regular emails requesting one. Awful generic responses from them show that there is zero customer service training to any of their staff and they couldn't care less about their customers. And don't even bother trying to ring them.... you will never get through. Essentially this company will just take your money and give you nothing in return. Please listen to the many bad reviews and do not use this dreadful company.

They don't reply to emails or answer the phone - there are lots of similar reviews so this does not appear to be a one off issue.

The Phone i received barely worked, glitching, battery dying on 40%, turning off randomly etc, and when the screen randomly popped out one day when put down on the floor it slightly broke in the corner, the company couldn t admit to any of the faults already existing in the phone they blamed all of it on me. They were quick to take more money off of me for even more repairs! All of this has taken months to sort now and all i wanted in the first place was a full refund but they couldn t offer me that apparently. Worst experience i ve ever had with a company before.

AVOID AT ALL COSTS

phone ordered 27th April, nothing in 3 weeks, ask for a refund, got told 3 weeks and now being told it'll be another 4.

My refurbished iPhone 4s arrived promptly and was exactly as ordered and expected.

Order ID80837

Excellent quality, service and price. Will be using again.

quick order quick delivery, nicely packaged. Phone looks as new

Order ID233643 great service it s my 2nd phone from them !

QMF ID 222454. - Third time used this company and excellent service can t fault the service.

Quick Mobile Fix- Astonishingly BAD! Save yourself some serious headache and fix your device elsewhere! The company claim to fix your phone and return it within 24-48 hours.... They had my phone for over 2 months. I couldn't get through to anyone, most of the time the phone number didn't 'work' and when I did get a response I was fobbed off with excuse after excuse and lied to about the status of my phone. 'Another 24 hours' was a regular reply. I asked to speak to a manager multiple times - it never happened, I asked for a refund and the return of my phone multiple times and I was completely ignored. I had to chase them and chase them every step of the way - I started to believe that it was a scam and that I had actually paid someone to steal my phone!!!and When I finally got it back there was questionable content on my phone!!!!
Save yourself the grief and go somewhere else to fix your phone or any other device!!!!!

UPDATE (12/12/18): After 4 months with them the phone was finally returned. The screen has been changed, but random colours appear whenever touched, so it's clearly damaged. The power button doesn't click properly anymore, so that's been damaged too. The (supposedly new) battery doesn't hold charge either, so clearly the part is not an original Samsung one. I've contacted them asking for a refund as the repairs are not in any way acceptable, but I'm not holding my breath!

UPDATE (10/12/18): I've just had an email saying my phone has finally been posted. As expected they sent it to the wrong address, despite me asking them several times to send it to a different one. They even replied to one of the emails (I was as surprised as you are, dear reader) confirming that the address had been changed. I don't know who's running this company but I've genuinely never encountered such terrible management or customer service. I'll add a further update when I can get hold of the phone.

Writing another review because this company deleted my last one. That should tell you everything you need to know.

They've had my phone in for repair for nearly 4 months now and are constantly fobbing me off with excuses, most email responses are copy and paste replies that bear no relation to the email I sent. I have been told my phone would be ready within 3 working days at least 4 separate times now (the last one was a month ago). I finally had enough and asked for my phone back plus a full refund - I was told I would get a reply from management by the end of the day, naturally this didn't happen.

I'm now trying to get my money back via Paypal dispute resolution, and will be pursuing them through the small claims court to get my phone back.

Unless all the positive reviews on here are fake then it seems that some people have had more success with this company, but if you get unlucky (as I seem to) then brace yourself for months of frustration!

I ordered an iPhone 7 in excellent condition. I had a very positive experience with Quick Mobile Fix - the phone was exactly as ordered and in very good condition. The postage was prompt. The phone was for my daughter and she was very pleased to be up and running quickly with no issues. I would recommend Quick Mobile Fix and buy from them again.
David Ayew
QMF ID: Order 231255

Excellent service at a great price. Repair was completed quickly and thoroughly and phone was returned well packaged to ensure safe return. It was like receiving a brand new phone again! Will definitely be using their service again.

SCAM. SCAM SCAM SCAM AVVVOIIDDDDDD!!
USE GIFF GAFF REFURBISHED PHONES INSTEAD THEY ARE A THOUSAND TIMES BETTER AND still CHEAP PRICE.

THIS COMPANY QUICK MOBILE (SCAM) Fix IS
RUN BY THE BIGGEST SCAMMER NAME AND SHAME HIM.. Chinedu Ken Emechebe!!!! CON
Ordered a phone over a month ago September 2020 Now it is nearly November 2020 and phone never arrived nor was I refunded.
Emails are pre written. Vague replies. Absolute scam. Do not buy from this fraudulent company. Only 1 in 20 phones seem to be genuine. Claim a refund from your bank so they can do a charge back which will create a headache for this scam of a company run by fraudsters. They use your money to pay others back and so on.

Good service. The delivery was quick and I received a good quality working I phone 8 for a good cost. Also has guarantee for a year which is helpful.
Nicole Garland
QMF ID: 205528

Odd company. Service determined by star sign it appears. Phone in for repair for 50 days, then came back unrepaired with weak excuses. Zero contact up till day 35 & then only to tell me to wait longer. Run on their own time-zone. On return. gave it to my local guy & he had it repaired in 12 hours.

Quick Mobile Fix were useless. They said they couldn't do an express repair but stated they could get it done within 3 days. I dropped it off for a speedy fix and even then the guy booked it in under the wrong phone model. After a week they stated they had to order the part, makes you wonder what they were doing for a week. Then for each following week they said they hadn't received the part and had to order it. Should arrive in a few days and it would be repaired as a priority. After a month of getting the same update each week I realised this was going nowhere so I cancelled the repair and got the phone returned. The return and refund were the only quick things they did.

Went to Raphone in Wimbledon instead who ordered the part immediately so I could get the phone repaired next day. They called to confirm the part had arrived. I dropped by and it was done in a couple hours. Top job, couldn't fault them. Highly recommended.

AVOID QUICK MOBILE FIX!
USE RAPHONE!

Service worked a treat, got a quote, sent off phone using supplied free postage and received money in my account approximately 2 weeks later as they have to verify the condition of the phone via testing.

Brillant sevice! No fault at all , phone came within 5 days & looked brand new in perfect condition .. thanks again guys! No where I ll be coming again for a new phone

Excellent communication and some brilliant deals on offer I would definitely recommend buying from these guys. Adrienne harvey ID261152

Cut a long story short I bought a refurbished phone for my son it arrived extremely late weeks infact
And it was damaged sent emails and photos of the damaged I then get a call from ups to say they would collect the phone and they said I made the claim and I didn t they said the claim was in my name and the item damaged was worth X amount but I never paid that much they are trying to claim from ups more then what the phone was purchased for useing me say I m making the claim it s all under my name??
But it s not so who will receive the money for the damaged phone? Not me as I haven t even received my refund even though it s passed the 2 weeks deadline.
Avoid at all cost.

A good price and the phone was virtually as new when received so would recommend.

From a delivery perspective it was sent on the last day of the dispatch period so technically as stated but disappointing it couldn't have been a bit sooner especially as it was a Friday which meant the delivery wouldn't be until Monday. This caused a problem and I had to contact Quick Mobile Fix to arrange a later day (this was fairly straightforward though).

Paid for a phone on 5 th April took the money and never received the phone. Still waiting for money back over 2 months on DO NOT USE THIS SO CALLED COMPANY

Wouldn't touch the company with a 100 foot barge pole, sends out faulty goods and then when you return the phone to them don't refund your money!!!!! PLEASE STAY AWAY FROM THIS COMPANY!!!!!!! one star for this company is to generous!!!! Ordered in November was told dispatch was 7-10 days, item finally arrived on 23rd December for my daughters Xmas present, like mentioned above was faulty, so she had no Xmas present to open!! All the staff do is lie, and send computer generated replies, been waiting for my now refund since January, and still nothing is forth coming!!

Avoid like the plague. Ordered my phone which they said would take up to seven days to dispatch. On the seventh day they sent an email stating there was a two week delay. I asked to cancel the order both verbally and in writing. They sent More

Ordered a phone which they advertised in stock. After 10 working days without receiving an update, I chased the order with the response "device is expected to be shipped out within the week if the checks are clear, this is the earliest timeframe, however towards the end of the forthcoming week would be the latest".
Chased again after 14 working days with the response "device in quality control, allow 1-4 days dispatch".
Waited and contacted them by online chat with the response still in quality control and latest dispatch 1-4 days!
After 17 working days (3.5 weeks!) told the device failed quality checks and the earliest dispatch by the mid week or end of the next week.
Cancelled the order then told a timeframe of 14 working days for the refund!
Shocking service feeding lies about order status and dispatch times. Obviously do not have the stock they advertise!

Phone arrived in perfect working order and did exactly what it said on the tin!

The mobile arrived very quickly and was in good condition.

I m only giving one star because I have to, to cut a long story short. I brought a mobile first week of December arrived in January after a lot of emails about where it was and why it was taking so long. They reply sometimes but weeks later. Received the phone it was in terrible condition and dirty asked to send it back which they accepted after asking me to send pictures. Send back first week jan and all to now no refund and they are still taking the monthly payment as if I still have the phone. Was told the refund would be complete on the 29th, why it would take 3 weeks I have no idea. 29th came nothing received!!! Emailed agin and have Been ignored. No phone number to call and no other way to contact them very very bad company avoid at all costs!!!
Have passed on to the police and the ombudsman to hopefully sort out.

QMF ID: 243034

Very happy with my purchase. Item as described and arrived on time. I have bought items from Quick Mobile Fix in the past and will continue to do so. My refurbished iphone 5s bought 3 years ago from them is still going strong!

One of the unreliable service provider!!! Order ID228211

QFM ID: 237650 I recently purchased an iPhone 6s in pristine condition and I am extremely pleased with it. I was informed when my order was dispatched. The only reason I haven t given 5 stars is due to the dispatch time which is a little excessive.

You order but they might not have it in stock. From a "noreply" email address they will write loads of excuses to justify the fact. After I cancel the order I had to complain to Paypal to get the refund.
I tried them again in August 2019. They advertise phones that are not ready to be shipped. My order ID249078 I cancelled it after not receiving it, they neglect the cancellation emails, they shipped after 1 month (without notice), and then they email that the refund comes after 14 days. They do not accept payments with Paypal so you cannot use their resolution centre. You have to rely on the card company.

QMF Order 207656
Kara Christine
I ordered a refurbished rose gold iPhone 8 for my daughters Christmas and we were delighted with the condition and service.

Ordered a phone Iphone 5s didn't post it till the 5working day then sent it too another address lucky courier is a friend of ours and knows us should be called mega slow mobile phones , phone it self works spot on and its in good condition but the

Quick and well priced repairs - would definately recommend.

Fast service, easy web site to use, the phone was exactly what my daughter wanted and needed and was as the description described...however it broke about 6 months later with the screen coming away and not connecting to the server. Quick More

WORST COMPANY EVER! Don't even deserve 1 star!

NEVER USE THIS COMPANY!!!!

I applied for this companies services via laybuy to repair my phone.
4 weeks later I still have no way of sending my phone as they was supposed to send me an envelope to enable me to send a phone for repair.
After 3 weeks I asked them to cancel my order and refund my money.
4 weeks later I am still waiting for a refund and they continue to take money from my account.
Avoid this company at all costs.
Don t send your phone as I doubt you ll see it again for 2 months if at all.
They say it takes 14 days to refund my money.
I doubt I ll see a penny of it.
Scam artists con artists theives and on line fraudsters.

Great and helpful service. my wife is delighted with refurbished iphone 6 (like new) with a 12month warranty - superb!Have recommended to friends.

Sent my iPhone 8 plus in with tracked collect plus, for recycling payment to be made once received, received a number of emails saying they had not received it but after numerous emails confirming sending and tracking details still no payment for the phone sent, followed all instructions they suggested, 3 weeks on still no payment, can not talk to anyone and emails are not responded to within 3 weeks let alone 24 hours as suggested,...shoddy outfit and I bet they have a number of people feeling the same, don't become one of them.....

Excellent!!!
Bought unlocked iPhone 7. Fast delivery and cant believe the cost, it looked brand new. easy to load - thank you

DO NOT under any circumstances buy from this company they will take your money and fail to deliver repeatedley so when item finally arrived a week after cancelling i returned to sender unopened have now been waiting a month for refund whole More

Quick Mobile Fix sold me an excellent quality used phone that arrived quickly and in good condition. The only downside really of doing business with this company is there incessant requests for customer reviews, I appreciate they would like to collect reviews but continually pestering me is ultimately ruining the otherwise good impression they had made.

By all means use them for buying a refurbished phone, in fact I would encourage it whole heartedly, but be prepared to be hounded and harassed for reviews for the rest of your life.

Excellent delivery service - came within the advertised timescale and just in time for Christmas

Quick Delivery Good Price and good quality Well packaged

I ordered a refurbished iphone 6 on the 29/05/2017 it is now 5/06/2017 and still no phone, whilst i appreciate this is only a week when there is a banner on the website saying how all items are usually dispatched quickly and i've paid an additional 19.99 delivery i think this is unacceptable. I have contacted the company on 4 occasions now and the time i did finally speak to someone the girl could not have sounded more disinterested and unhelpful. All i wanted was clarification as to when i would receive the phone and an explanation as to why there had been a "processing delay". Due to the horrendous service provided i have requested a refund and am now waiting for a confirmation email to come through to confirm this. I would never recommend this company to anyone and am absolutely shocked and disgusted at the experience i have had from a customer service level.

been 7 days still haven't got any info about my phone getting delivered but it says 3-5 days for uk delivery seems like a bunch of liars

paid 2 6 weeks ago and still no phone or refund AVOID AVOID AVOID

Quick Moblie Fix provided me with a faultless service. I ordered a refurbished (Grade A) 16GB iPhone 5S bundle, it was dispatched the next day and delivered at the promised time. The phone was in pristine condition, without a single scratch or blemish on it, and in the original packaging (or at the very least, official Apple packaging). I couldn't believe that it was pre-owned, so much so that I looked it over three or four times trying to find some evidence that it wasn't new, without finding any!

The bundle came with a charger plug and cable, which the first time said something about not being an official Apple product but it has never actually given any problems. There was also a fairly budget but perfectly adequate black case made of silicone (I think).

Refurb iPhone 4s 16gb grade c looked like new when rec'd.

AVOID AVOID this is a terrible SO CALLED company and TOTAL scammers. I ordered a cheap iPhone 5s to use as a second phone for business expecting a delivery within the quoted 2-4 days. As I work away outside the UK for 22 days a month so it should have arrived prior to me returning back to work. I received an email on the day I left for work saying Just so that you are aware, this delay is due to two main factors, the first being that a large quantity of orders for this model of device were placed in a very short period of time and the second factor being due to our stringent quality control checks that have to take place and although we test our phones before making them available for purchase, we also like to test the devices again before dispatch just to ensure that when you receive the device everything is working to the highest of standards

Upon my return from work I placed the phone on a full charge and tested the phone to find that it had a number of issues, the home button finger print couldn t be sent up and it was showing a fault message when tried, also when you made a phone call the screen would not turn off when held to your ear. I contacted the company and was given instructions on how to return the phone.

They have since had the phone for a further 19 days to be told that the home button is not original and a proximity switch is at fault and the phone has been tampered with and I m to pay for repairs as this is not covered under warranty. An absolute scam to extort money from me for them suppling a substandard phone which is not in the promised good condition which they originally advertised.

AVOID AVOID absolute con artist!!

Absolutely useless!
I sent my Huawei Mate 20 Pro to them to replace the cracked screen. They had the phone for over a week and on the website there is no means to contact them except by email. I received a package from them today and inside it was my phone in the same condition that I posted it out over a week before, totally untouched! There wasn't even a note in the box explaining why it had been posted back unrepaired. Needless to say, I will never use this company again!

Do not use this company under any circumstances.

Firstly the customer service is awful I have tryed contacting on 3 diffrent occasions and been placed on hold for 2+ hours on each call.

I have requested a full refund on a device purchased and I am still yet to here back from the owner (Mr Bibek Chand Gupta).

I am silly to have fallen for the fake reviews produced by the company to hide all of the poor reviews from real clients.

Please do not use this company under any circumstance.

God, I wouldnt even know where to start? Don't receive your products for weeks, lied to on the phone, never get call backs promised just to get you off the phone, two faulty phones in a row once they did arrive... just an absolute shambles. Undoubtedly the worst company I have ever purchased from in my life tbh?

Sold my Samsung S6 without any problem. Very quick and efficient service.

Great place - fast service, excellent customer care and happy to do any job. Would teturn and recomend!

Never buy anything from them. Bought and iPhonex, never arrived. Vague company. Even their contact number isnt working.

This company is absolutely terrible - i paid 300 for a phone - it took a month to arrive - upon receiving it i discovered the phone was faulty with battery at 80%. i have sent for repair - waiting over a month and no phone yet - no one will reply to emails - i have now been without a phone for 3 months - terrible customer service - please stay away from this company - cowboys!!

only giving 1 star because i have to! i sent my iPad mini off for repair, and the the state it came back in is terrible, and they are denning causing the damage! The fitting is shoddy because the fitting tape is exposed! there is a grid effect going around the screen, and customer service team don't care about that and i quote "well is touch function working " as in if it works stop moaning! the customer service team just dam right rude, no apologies for what has happened, and no offer of a refund ! I didn't recive and invoice or a warrenty. Also no effort to resolve my issue!

I have dealt with other departments of the company before and i have been impressed, it a shame repairs and customer service don't meet these standards!

however the service was fast and postage was as described and easy to use service. Just quality of repair and quality of parts do not meet the same standards.

Awful company to deal with. My phone crashed all the time and they could not fix it.

Excellent service! Somewhat nervous sending my phone off into the unknown, but I needn't have worried. Superb service, regular updates and speedy, secure return. I will definitely recommend this service and happily use again if the need should arise.

I sent them my phone in March. They dropped their qoute by half due to sctratchs though they must have been invisible ones. I rejected their offer.

They sent the phone back which then didn't arrive but had been signed for and marked as collected. 1 month later after many emails to what seemed like every person that worked there my phone reappeared and I was told they would repost it.

At this point I said I'd rather take the original quote as it took soooooo long. So they reduced the amount by a further 20 pound. I just got a messege yesterday saying my payment is being processed so it took 4 months to get 60 GBP well that goes in, for a phone worth more than that. DONT USE! sell yourself, use Music Magpie or larger company.

Order number 211994

Fantastic service all round, highly recommend.

AWFUL AWFUL AWFUL, thieves. Zero phone zero communication. Will be pursuing legal action, if I don't receive a refund this week.

I honestly feel it takes more effort to be this bad at business and produce this many refunds than to simply provide phones as paid for. SHOCKING how many 1 star reviews on here I guess you get what you pay for!

Quick response via email - super quick delivery - great service will definitely buy from here again

Purchased iPhone 7, worked okay but battery quality really poor. Returned phone under warranty and now waiting to hear back. I've purchased several items before and have been happy so I'm hopeful for a good resolution! Catherine Robinson. ID302847

DO NOT BUY FROM THIS COMPANY! WORST EXPERIENCE IVE EVER HAD! STILL WAITING A REFUND DUE TO A FAULTY PHONE BACK IN NOVEMBER. IVE HAD TO TAKE ACTION WITH A DISPUTE THROUGH MY BANK TO GET MY FUNDS!!!!

VERY SLOW!!! I have ordered my phone and got told it will be dispatched in 7 -10 working days. 21 days and still waiting.

- deeply concerned by your response as there is no email nor is there an update on your tracker.

Order ID166025

I have had no response to my last two emails this week and I see you are replying to people on here.

I was advised that the parts to repair my phone would be in within 4-7 working days and the repair would be carried out after that. Tuesday 5th June was the 7th working day.

Can someone please give me an update on my phone urgently. Prior to this communication has been great via email.

didn't come at the time promised but I did have an email to say it was delayed for 2 days and then finally arrived as described