Cherry Hill Audi Review

We had a great experience working with Andrew Graber and his Audi team, including sales manager Mark Tamburrino. Andrew was exceedingly helpful and knowlegable. He made the process easy and enjoyable. We would be more than happy to work with him again. We appreciate all the time and effort he and Mark put in to helping us and couldn't be happier with our new Audi.

I was a first time Audi buyer but very experienced at leasing cars having done so regularly over the past 20+ years. My experience with Cherry Hill Audi exceeding my expectations in every way. I had been to another, larger dealership closer to my home but I did not get the time or level of detail that Joel Mazie (Sales Associate) and Mark Tamburrino (Sales Manager) provided me. In addition to creating great value for my A6 lease, they also ensured that I understood all aspects of our new relationship - vehicle functionality, lease details, Audi ownership options, etc. My experience was a good as it gets and I highly recommend Cherry Hill Audi.

3rd car I have leased from them over the past several years, and my 3-
time all-star salesman, Joel Mazie, is as accommodating, professional, friendly and knowledgeable as they come. I very highly recommend contacting him when considering an Audi.

Just left Cherry Hill Audi with an A4 and I have to say it was a great overall experience. We walked in to the brand new showroom and were greeted by Mike Didio the sales director at the dealership. He immediately introduced me to one of his top guys Andy Garber who took the time to understand what I was looking for and the price range I was trying to get to.
I took my time test driving 4 car's and I have to say I never felt any pressure to make or hurry my decision. Andy was very knowledgeable about all the cars and was very helpful on my decision.
Last but not least I had my wife and 2 year old with me and Mike made sure they were taken care of the whole time with hot chocolate and snacks.

Great experience today at Cherry Hill Audi with Andrew Garber. He was so honest and knowledgeable about the car options. It was the best experience I have had getting a car.

Fast, courteous, profession service. Waiting room is clean and comfortable. Although I didn't buy my S5 here the service department has always treated me as a VIP.

Highly recommend! Andrew Garber and Pete could not have been more professional. Great experience

My wife and I visited Audi of Cherry Hill during Lexus negotiation and settled on the Q7 over Lexus GX. There were several reasons why we did this but 2 major differences.:
1. Salesman (Chea) was easy to talk to and very patient
2. Only 1 other person to deal with during price negotiation.

We saw Lexus salesman handling another customer during our visit which made us walk away in frustration but experience at Audi was very opposite. Lexus' 'lingo' of "but it's a Lexus!" versus Audi's "see what this car can do" in my opinion, was probably the deal breaker. Down to earth, honest people at Audi won both of us and we settled on our Audi. I will probably go back to them for my next car.

Place is not that comfortable if you have to wait. Excessive wait time to check in. Car sometimes comes out greasy inside of the salon with mechanic's dirty fingertips all over. They don't cover the seats or take any precaution to keep the inside of the car clean. In addition, it's always a problem to schedule service. They don't pick up the phone. Have to call several times every time. Can you believe this place sells $70K-$100K cars?

I just picked up new q3 today..great deal nd low interest..
I'm so exiting now..thanks Andrew garbed..I will bring u another wine.. :)

From the entry into Cherry Hill Imports, being greeted by amazing Martha, to sitting down with Brian Shadduck, my Audi Brand Specialist
who took time to actually hear what I was looking for in a new car, I could not have been in better hands.

My thanks to Jenna, in finance, for making the process of leasing a breeze and to Jeff much gratitude for the electronics demystification lesson.

Looking forward to driving my new and beautiful Audi and seeing everyone at Cherry Hill Imports in the future.
Sylvia Doner

Took in A6 to get window switch fixed, got car back and service tech had broke wood panel on door. I had to point out their mistake... then took car in for service on a seat belt in the back seat... got car back and the whole back seat was loose and flopping around. Service tech broke back seat, had to wait weeks for new parts... BOTTOM LINE - SERVICE STINKS!!! Do NOT buy a thing from this circus of clowns

It was very fast, and efficient service. All of the staff were professional, and answered all of my questions.

I love my new Audi, and I never knew leasing a new one could be so easy!

I purchased my first Audi from Cherry Hill today. Michael DiDio and Chea Jones were very professional and made sure I got the best deal on my car. I would definitely recommend this dealership to anyone interested in purchasing a new or pre-owned Audi.

I had my car serviced and when i received it back it was filthy, inside driver door was soiled by dirty hands and no floor coverings. I expected better of the service staff, my car was in their possession for 3 weeks. Not appreciated, especially since it was not dropped off in that condition !

Our experience here was great! Our salesperson was Andrew Garber and would recommend you come here. Great environment. Straight forward and great service. Thank you!

Got a great deal on their service package. Very friendly and a fantastic overall experience.

Car needed its 20k service. Took over 4 hours to complete and I was never offered a loaner car so I did not have to wait in the showroom all day. Very disappointed with the Service Center.

Go see Andrew G. Easiest car buying experience I have ever had.

Very accomodating, worked around my schedule. Andrew Garber was very pleasant to work with, no pressure. My ninth car in my car history and the most efficient process so far.

I purchased my first Audi at this dealer and had an incredible experience from the time I walked in the door until I pulled off the lot!! My sales associate, Andrew Garber, was extremely helpful in finding me the right vehicle that matched my taste and my budget. Because of this entire experience, I plan on being a long term Audi customer and would not thing twice about going to any other dealer before going back here to the Cherry Hill Audi dealership!

Very easy going dealership overall. Bryan is super laidback but helpful in getting me info and pricing on the vehicles I was interested in. Mark, his supervisor, was very personable and willing to work with me without being pushy. Can't wait to drive my new ride!

This is the worst service department I've ever dealt with in over 35 years of driving. We took my daughter's car in for service over a month ago and they have not fixed the issue and do not return phones calls requesting status! If there is ANY OTHER option to take your car for service - go there- do not go to Cherry Hill Audi!

Excellent delivery of our new vehicle, thanks to Dorothy Zalucki! Look her up for your next ride!

Had a great experience purchasing a pre-owned Audi from Andrew Garber at Cherry Hill Audi. Andy is knowledgeable, trustworthy and extremely easy to work with. He was particularly patient as I decided between different vehicles and customer-centric once I did. I strongly recommend you ask for Andy when you visit this dealership.

Cherry Hill Imports was a fine place to shop. I appreciated Jose Valera's taking time to explain all the pros and cons of various models and working hard to find the car that suited my needs.
Mark (mag) met my compariosn shopping prices.
I would highly recommend this agency.
Naomi Young Meyer

Wonderful experience! Salesman Chea Jones made the purchase of my new Q3 easy and without stress. From the door, Chea made me feel comfortable to explore options. Enjoying my new ride! Thanks Cherry Hill Audi

I appreciate the timely and thoughtful service provided by all the people I interacted with at Cherry Hill Audi.

Excellent service. I had to stop in to get my MMI checked. First-I was greeted with a smile several times as soon as I walked in. I didn't have an appointment-but they still made an effort to work on my car and fit me in. even though I was a walk in and they were a little busy-I was still out of there in a reasonable amount of time. Would definitely recommend any Audi/VW owner stop in to get their car serviced...and maybe peek at their next dream-toy.

Ill revise my review in a bit when I actually get my car back. At the moment its been in the garage for what seems to be a minor issue, but has been there for 3 days. No word back despite several calls. Im actually wondering if the've lost it. Do note.. take your time to get it right.

So I said I'd revise. Got the car back after 5 days. Not your fault you couldnt figure out the fault. You apparently replaced everything that was connected to the fault and it still came back after a few miles.. Turns out theres a pending factory recall due out next month.
And...I should add that out of the three in the Philadelphia, Montgomery PA, Cherry Hill NJ area, these folks are the best choice.

Car buying experience was decent; but their service department is down right TERRIBLE. Their technicians have very little idea what they are doing. I brought my A5 in for vibration issues (steering and front panel) the day after I purchased the car. They did no testing on the car and told me it has to be a tire balancing issue so they balanced the tires and told me everything was fine. Shortly thereafter, I experienced the same issue. Again, without doing any tests, the technicians insisted it must be a tire balancing issue. So they balanced the tires again, and told me everything is fine. Again, I had the same issue shortly after getting the car back, and finally i bring the car back a 3rd time, and they began blaming me for the vibration saying that it must be my fault since they fixed it twice already. So they tell me I must pay $104.00 for the technician to diagnose the vehicle and then additional depending on what needs to be done. I tell them "No Thank you", and take my car to Princeton Audi where they fixed the issue at no charge. It turns out there was an issue with the front control arms on A5's that Audi was having fixed for free. So basically, when all is said and done, the service department at Cherry Hill Audi was dishonest, deceitful, and tried to charge me for a service that Audi was doing free on all A5 vehicles.

I'd recommend Princeton Audi if you want good service. Don't waste your time with Cherry Hill, they don't even offer valet pick up/drop off when you make a service appointment, which seems pretty common now (Princeton Audi and Bell Audi both offer it).

Poor communication. Didn't even work on putting our order through until I called several times for an update. Receptionist was never able to connect me to a manager to help resolve the issue. After 4 weeks I was told my car wasn't even ordered, and that they wanted me to sign all the paperwork before they would order the car. In their defense, this was a little complicated due to our request for European pick-up, but that's no excuse to drop the ball or to keep us from speaking with management. This is not an Audi problem, this was a problem with this dealership in particular. I will NOT be recommending nor using again. This is a shame, since we are always on the lookout for a good sales person and were willing to give these guys a shot. (We've purchased 8 cars in 8 years. This is our 3rd Audi.)

There is basically no difference between a thief on the road and this guys , this guys should be behind bars not behind desks,they wanted to charge me 4000$ for a so called bad mmi controler on my audi q7 , and that was just the part cost not programming and installing which i assume that will be an arm an a leg, the worst car dealer ever , Audi should be ashamed that this guys represent them , Audi is a beautiful car but beacuse of this guys i will never buy again!

Everyone is very courteous and pleasant. Unfortunately I have been in too many times in the first year of ownership of the AUDI A5.

I was up front about my expectations in my day of narrowing down my list of vehicles that I was interested in, in order to find out which would pull out ahead of the others. At Audi of Cherry Hill, I met a very helpful, patient staff who took plenty of time with me to test drive and discuss 2 vehicles they had in stock. The dealership was very modern with clean lines and comfortable places to sit and think, wait for service, and talk. I would definitely recommend them.

They were ready when I showed up and always handled professionally

I'm buy my 3rd Audi from CH Audi. A pleasure doing busineas with them. Work a good deal, so I moved up

It was an awsome experience buying my A4 from Audi Cherry Hill. Awesome people and good customer relationship. Definitely recommend to visit those guys and don't forget to ask for Andrew.

A good dealer with fair to best pricing on Audi models. The customer service can be better in terms clear asks on documentation etc but other than that I d recommend this dealer to others who are in the market for a new vehicle.

Purchased a 2018 Q7 from Joel and Matt from Cherry Hill Audi. They made the purchase experience very painless and quick. Matt was very knowledge about how the car works and spent time explaining everything to me. I would highly recommend purchasing an Audi from them.

Very disappointed in mercedes of cherry hill. My husband and I both lease our cars from this deanship. I have a Mercedes ML 350 suv and my husband has an E350 sedan. My car started having some issues and it is not even 2 years old. The car would not start every other time I put the key in. When I called the dealership they refused to come and pick up the vehicle and scheduled for me to come and bring it in 4 days later. So every time I went to work or anywhere I risked being stranded there. When my husband brought the car over they gave him a loaner a RAV4!!! This car doesn't even have a navigation! I think it is only fair if I am paying for a luxury car I get a similar car as a loaner. I was expecting to get a lower class of the car, but I was sure I would get a mercedes. Instead I got a tayota without any luxury features!!! I was planning on getting another mercedes when my lease was up, but there is no way I will ever lease or buy another mercedes!!!

First, it is important to note that we have done extensive research before ever contacting the Dealership, and knew exactly what we were looking for.
While searching inventory, we found the Audi A6 TDI that we eventually ended up buying advertised on the Dealer website. When I arrived at the Dealership, the Salesman was unable to locate the vehicle, and after an exhaustive search, he reported that the Service Manager was driving the car and he was not at work that day so the car was not available to look at. I informed the Salesman that I was interested in that specific car and would like to look at a similar car to verify my interest and would return to look at the specific car when it was available. After inspecting a similar car and discussing it with my Wife, we decided we wanted the vehicle, so I called the Salesman on the phone and placed a deposit on the vehicle. I informed the Salesman that we would take the vehicle barring any unforeseen circumstances and to notify me when the car had been through scheduled service, detailing, and was available tor pickup.
The Salesman called me on Thursday and informed me that the car needed a part that would be installed and the vehicle would be detailed and available for pickup on Saturday. We made an appointment to sign the paperwork to complete the purchase on Saturday at 2:30 PM.
I called the Salesman on Saturday at 1:00 to verify that the vehicle was in fact ready to go and he responded that the car was in for detailing and would be ready when we got there at 2:30. We arrived at the dealership at 2:30 and were invited to have a seat in the lounge and have coffee because the car was just being finished up. At 3:15 we were advised that they were bringing the car around and we could go outside to inspect it. When we got to the car, the outside was dirty, there were someone's personal belongings on the front passenger seat, coffee spilled throughout the vehicle, and the floor mats etc. were missing. We also noted when we turned the car on that the service engine light was on and there was over 750 miles more on the car than were advertised.
Despite this major set back, We decided that we still wanted the vehicle.
We renegotiated the purchase price for the vehicle based on the condition and mileage, a loaner vehicle to drive until the new car was ready and signed for the vehicle. Again we informed the Salesman to notify us when the vehicle was available for pick up and were on our way.
I received a status update from the Salesman to Monday, and another call on Tuesday informing me that the vehicle was all fixed, detailed and available for pick up.
This time, when I arrived at the dealership, the service engine light was out and the car was in fact detailed and in satisfactory condition. The salesman reported that the Sales Manager was holding one set of keys in his locked desk drawer and they would have to be mailed to us. Additionally, the license plates had not been removed from our Trade as they were promised and I was required to follow the Salesman to a nearby holding lot to retrieve the license plates to transfer to the new car.

While we understand that the Dealership in undergoing major construction and is not at their best, We are overall disappointed with the purchase experience at Cherry Hill Audi. Twice we went to the Dealership to inspect the vehicle and it was either not available to look at or was in disrepair and not in condition to be sold. We wasted two trips to the Dealership, and several hours of our time because the vehicle was not in the location or condition that it was reported. We were extremely patient with the Salesman and Finance Manager and were promised compensation in the form of "Audi goodies" when we took delivery for our inconvenience. Not only were we disappointed that there were no "goodies" in the vehicle at delivery, We still don't even have the keys for the vehicle.

As you can see from this account, the overall theme for this experience has been "Promises not kept"

What a smooth process at Cherry Hill Audi. My husband and I had had some pretty bad experiences car shopping before and were prepared for the same this time around. Andrew in sales was great! He was kind and patient through our questions. There were none of the usual high pressure sales tactics usually used which made buying my first Audi all the more enjoyable. From start to finish the process was incredibly easy!

Really pleasant buying experience! Thank you Bryan.

I had a great experience here. Andrew Garber helped me find a great car and make the buying process as seem less as possible. I would recommend CH audi to anyone!

My father and I went to Audi in Cherry Hill to look for a new family vehicle. Upon arrival we were greeted by Andrew Garber, who took exceptional care of both of us. He was knowledgable, welcoming, and understanding of all of our needs. He went above and beyond the typical car salesman, finding us the perfect vehicle for the right price. He treated us like family, and I will be sure to recommend him to anyone in search of a new vehicle. I will definitely be using Andrew Garber at Audi in Cherry Hill for all of my future car purchases.

Bought multiple vehicles through Andrew Garber as have quite a few of my friends and family. Had nothing but great experiences and highly recommend, in the few issues I ve had Andy and Mark Tamburrino have always quickly and professionally addressed. They stand behind their automobiles.

Dealing with the folks at Cherry Hill Audi was an extremely pleasurable and satisfying experience. Andrew was very patient with me as I took my time to consider all of my options. He was a huge help throughout the entire process. He went the extra mile and kept me informed along the way, since my car was special ordered. When I picked up my car, the transaction went very smoothly as they had everything set up for me in advance. I would definitely buy from them again. Thank you!

I had a problem with a tire, I called service, said I was on my way. I was in and out with a new tire and a washed car in an hour. I really appreciated being treated so nice.

The most bizarre new car buying experience of my life. A real disconnect on delivering the product and customer service. They tried to make everything right and we are still dealing with their errors six weeks later. While they are responsive on making things right, our lost time to follow up is the reason this is two stars.

1. Deal cut and a set an 8 pm appointment to sign the papers the next working day. At 9:30pm, we finally met with the finance department, bought the car and went to drive away! Unfortunately, the paperwork for the sale was the wrong car and had to redo paper work. We did not finish until 11pm three hours after our pick up appointment.

2. Around 10 pm, the Sales manager had a impromptu sales meeting on the floor, big melt down about all the mistakes made. Yelling and threatening the sales people s jobs due to the various errors - apparently financed process the wrong car more than once that night. Finance blamed sales for setting up files wrong. Sales Manger should look in mirror and ask himself how he managed the organization to this state.

3. We are ready to go now. They told us our new car was detailed and ready to go! It was not detailed or ready to go. Battery was dead and had to be jumped, then driven and tested for ten minutes, glue from stickers on window, car needed a quick polish, and empty tank of gas. This is a 11pm, we needed to get home and took the car as is. We filled up down the street. They did reimburse us for the tank of gas and came to get car and detailed two days later.

4. No manual in the car had to call and ask. They federal expressed a manual to our house.

5. They My Audi set up did not work and they had to reset at dealership. That took 48 hours.

6. Six weeks after purchase, we have an expired temp tag on the car. I finally called and the plate are sitting at the dealership.

Overall, I do not trust the processes in the dealership. The only saving grace is our actual sales person is responsive. The management appears to lack check and balances on their processes to ensure you are getting what you expected - the car you purchased, a detailed car and legally registered. Not sure if we will use service department, why would anything be better there?

Myles and service staff are friendly, professional. They treat everyone with courtesy and respect. I am happy with sales, service and all aspects of my Audi business relationship. Going on two years and they've been the most helpful of all dealerships I've done business with my adult life.

It's a dealership I'm comfortable with bringing my vehicle for service, there service department is better then others they're always trying to help.

Fantastic experience with Joel Mazie. Knowledgeable, transparent, and personable.

Andrew represents his company and himself as a consummate professional! He listened and then delivered the appropriate vehicle for my daughter. We found his product knowledge to be refreshing and very much appreciated the patience he displayed with a first time buyer. Auto sales done correctly!

Went above and beyond to get me the vehicle I wanted and at the price I wanted.

My son and his wife were at the showroom to test drive Audi Q8 SUV and waited for someone to offer assistance.

In spite of showroom being not busy, no one approached them to offer any assistance.

If anyone is looking for Audi - buy somewhere else but NOT at this dealership.

Had a great experience, the staff was professional and willing to work with me. I ve been to other dealerships where the salespeople are rude and arrogant, Cherry Hill was not like that at all. Kathleen found the car that I wanted at another dealership, traded for it, and had it there the next business day. Good experience all around

Just got my A4. Thanks to Andrew Garber, Jenna, and Mark Tamburrino. It was the shortest stay at a dealership that I've ever had. They worked hard to deliver the vehicle the same day past their business hour and it was Saturday, a day before Valentines's day!. Great job. Thx.

I don't have a car I went there with someone and it was nice

Easiest car buying experience ever!! No pressure or hassle I feel like i got a great car at a great price.. My salesman Andrew G. Is the best. I recommend you ask for him when looking for your next car. His great attitude and professionalism help me make a quick decision.

Leased an Audi, happy to get a deal at the price I had. Car was paid for but no delivery no communication or follow-up. I contacted sales guy to get an answer , they are not proactive communicators worse experience ever.

Unhappy about services. Staff not organized at all. Bought a car a month ago, still didn't received a plate number. Went to the dealer, was told that manager not in, can't provided it today. She said that manager will be in tomorrow in the office, he/she in charged. It meant i had to wait onother day spend my time and driving a car without registration.Before I purchased a car i was charged for doc fee and etc. So I end up spending my time and money just for the plate. Need more organization.

UNPROFESSIONAL!!! Wow lets talk about how Cherry Hill AUDI is the WORST! I recently had service done on my car and it took almost 3 days!!! Lets start out by saying my car is not even a year old!! Not ONE person could call me the first day to even tell me that my car needed to stay. Why it did, I still do not know!! When I initially called to request service, the woman at service couldn't even notate my issues correctly. If they cant notate the issues correctly then they sure are not doing the repairs correctly!! My wipers were changed and now are tiny (LOL I AM SERIOUS), the interior on my door has dings and there are scratches on my center console.....and my drivers window still rattles!!! Andrew Lott who was my contact twisted MY words around and did not take ownership AT ALL!! Its my fault and I NEED to drive another 45 mins and waste my miles!! REALLY? 5 star service here let me tell you!! The service manager Chris has NOT even return my calls. I left a voicemail with the general manager (that was a fight to even get that far from front desk). Adrienne from front desk said that the general manager was a female named Amanda (which I left a voicemail too) but no one has replied and now the response says it a man LOL obviously everyone there is doing a bang up job! DO NOT GO HERE!!!!

I was 15 minutes late to my appointment and when I arrived, I asked if I could come back at noon. Abraham asked, "Are you on your way to work?" I replied, "Yes." He promised to get me in and out in 10 minutes. I just needed my oil topped off until my scheduled oil change. I also asked if Abraham could replace my key remote battery after he had already did my paperwork. He agreed and told me that my warranty covered it and that he would mail me the invoice so that I wouldn't be late to work. Give this guy a raise! Job well done. Fast, excellent service.

My wife just gave birth to our first child, so between being a new dad and working full time between 3 different offices in NYC, time was not something I had a lot of. I contacted Bob Gale regarding some CPO GTI's. None of them fit the bill at the time, but 2 months later he calls with one that had everything I was looking for. Most of our dealing had to be done over email again due to time, and Bob was great to work with and always quick to reply.

They gave me a great deal on my trade and on the CPO GTI. The staff are very friendly and helpful. I highly recommend Bob Gale and the team at Cherry Hill.

I had the most positive sales and finance experience with my recent Audi purchase. Andrew Garber is extremely knowledgeable about the brand and made it very stress-free and simple to complete the transaction in a compressed timeframe. Jenna in the finance office is also a pleasure to deal with! Couldn't be happier with my new Audi!

Excellent service in all aspects. Andrew Garber was fantastic as were the service technicians that handled my prior vehicle, Myles T and Jose. This consistent experience is why I continue to choose to service and purchase my vehicles from Cherry Hill Audi.

We just purchased Q7 and couldn t be happier with our experience at Audi Cherry Hill. Andrew Garber was very professional, efficient, and courteous.

The overall experience was positive. The vehicle I purchased was a 2018 CPO Audi Q3 for our daily driving needs. The vehicle was delivered as promised as well as detailed and ready for delivery when I arrived at Cherry Hill Imports (Audi). Because this vehicle was a CPO vehicle I was given an extended warranty by Audi. With that said I was under the distinct impression by the finance manager that the dealership was not making a large profit on this vehicle. To counteract this loss of profit the dealership began offering and persistently pushing service contracts to me during the finance period. I was going to purchase all of the vehicle service upfront at the time of purchase so that was fine. I simply felt uncomfortable when the extended service plans were presented. It was more about making the numbers then making me satisfied as a customer. This is typical for most all dealerships. Finally, I was only financing a small amount of money on this purchase because I had a trade and I do not like payments. That portion of the transaction really had nothing to do with the dealership, it simply came down to my working with the finance manager. The dealership did provide things such as all weather floor mats and a few extras that I did appreciate. I left the dealership however feeling like it was more of a transaction then an emotional or brand experience with Audi. I have, and currently own several Audi vehicles including high performance ones where the buying experience was more brand oriented in regard to the experience.

I recently purchased an Audi Q7. The experience - from discussing options, pricing, and delivery - was first rate. The sales staff and finance department were knowledgeable and professional. They provided timely and thorough assistance and their well-informed experience was critical to my overall positive experience. I could not be more pleased with my choice to purchase through Cherry Hill Imports and will look to them in the future for my automobile needs.

The worst car buying experience of my life. Service was awful, the car was in the shop more in the first 3 months than on the road. Will never go back to this dealership.

BAD SERVICE??? Don't believe the nay sayers. GREAT EXPERIENCE. Sales representative JOEL MAZIE was amazing. Completely changes my perspective and what I heard about subpar service at Cherry Hill Audi. Start to finish, Joel made finding a new vehicle smooth, hassle free and actually enjoyable. Very knowledgeable, courteous and actually listened to my concerns. Sales manager (sorry can't remember his name) didn't push me to buy but rather talked to me about building relationships in the community. Great guy. BIG PLUS. Left today in a brand new Audi Q3 in the color I wanted, options, $$ and couldn't be happier. Highly recommended and definitely ask to work with JOEL MAZIE. Thank you and the whole team.

Chuck Schaffer is the best!! If you're planning on buying a car, ask for Chuck. No hassle and/or B.S.

I had a wonderful experience with Cherry Hill Audi. Matt & Joel took care of me with professionalism and great care. Matt was not only good at helping me test drive cars, but his knowledge about the different models and features was expansive and impressive! Joel, our sales representative, was efficient, knowledgeable and kind, which meant so much to me!

I couldn't be more thrilled to own a new Audi A3! This wouldn't of been possible without the exceptional Customer Service team over at Cherry Hill Audi. I was lucky enough to have been paired with Joel Mazie who was hands down the post helpful, kind-hearted salesperson I've delt with since being on a quest to find a new car. I had done some research and originally was pursuing another vehicle at a dealership closer to my home town. However, once Joel reached out to me in regards to an inquiry I put it on Cherry Hill Audi's website, I knew I would be in good hands. Joel is not a salesperson, he truly is a consultant who cares about his customers and wants to provide them with the ultimate service from start to finish. He did not let me drive away with any questions or concerns and gave a full in-depth tutorial on my new A3. I thank Joel and the team at Cherry Hill Audi for a wonderful experience and I know that I can count on them in the future! You won't regret visiting this location. Thanks again Joel!!!!!

I had been leasing a Jetta for 2 years and was extremely impressed with Cherry Hill's Volkswagen customer service, so I decided to look into the possibility of getting out my lease a bit early to lease a nicer/more expensive vehicle with them. They made the process painless, easy and very pleasant, and gave me an excellent deal on the new vehicle even though my lease wasn't up yet. Friendly, professional and wonderful to work with. I worked with Mike Rutter on my Jetta 2 years ago and he was fabulous, and worked with Steve Saville this time around, who was just as great. Can't recommend these guys enough!

We picked up our 2016 Audi S5 from Cherry Hill Audi last week and it was honestly the best car buying experience we ever had. Our sales consultant Andrew Garber was very knowledgeable and really took the time to listen to what we wanted in a vehicle. Andrew found the perfect car for us and then made sure that the entire process went smoothly. If you are in the market for a new car, and want an experience that exceeds expectations, we highly recommend that you check out Cherry Hill Audi and ask for Andrew.

Bob Gale epitomizes care and friendly service! He explained the process to me thoroughly and got me into a great deal. I would recommend him again and again!!

Good selection of cars and great working with Andrew Garber to get a deal done. Very accommodating to my test drive requests. Will be the first place I go to when my lease is up.

Always Great service. Very attentive. This is a big reason I decided to go with another lease here on a 2017 S7.

All right everyone.. Am giving my review after 2 months of my new Audi Q5 purchase
Experience is bad because of very bad issues that am not expecting from Audi brand
1)when I put the gas . Nozzle get tip off every 2 cents (gas nozzle won t stay until tank is full or for sometime)... observed this issue after my first gas fill (4 days after my purchase..because I ride lot miles every day) so gave for service back to Audi and report says clean and Audi confirmed I should be good from now but it happened again after the first Audi visit again I gave car to service after 2 week(very long waiting time to book appointment) report says same,,, no issue.. yesterday I gave m car to service again I have to see what I will get this time

This is so frustrating for me to book service appointment and put the car in service center

2) we saw seeing the issue after my first service visit that... the display screen in the goes blur if the temperature is so hot outside.. that is very very bad..

When I talk service person from Audi he says it s common issue and he cannot fix it.. does any Audi owner have this issue?

I reported issues to Audi and ask for replacement of car or cash back but the response from them it will 20 business days to get answer for that question

If anyone suggest what I can do to fix this issue( as I don t like Audi anymore)/ if Audi person see this comment if you can fix/suggest my issue that would be great

Thanks in advance

I got the service I needed and asked for, and my car was ready as planned. I like the quality of service and facility.

I ve never had such terrible service from any car dealership before. Last year when I dropped off my car for an oil change at 8am, it was there all day and all they said was they forgot about it and left zero gas in the car when it was returned. I completed the how was your service form and told them all of this and not one person felt the need to respond to me. Today I also had an appointment for an oil change and requested a loaner vehicle as I own a business and needed to return to it. I show up to the appointment and they have no rentals and dropped me off at enterprise, in which they forgot to make a reservation for me. I highly recommend going somewhere else.

I had a great experience at Cherry Hill Audi - no pressure, very knowledgeable and informative, and responsive to my inquiries and concerns. My salesman, Joel Mazie, was fantastic; he spent a lot of time going over my options with me and helping me choose the right vehicle. The management team really stepped up to make sure I was completely happy with the car, both before and after purchase.

I just leased an Audi A3. This is my first time ever leasing and I can honestly say that it was an easy process. Andrew was very helpful and didn't make me feel pressured or obligated the first day I walked in which made me feel comfortable saying "yes to an Audi" and giving them my business. I love my new car and plan to continue giving them my business in the future.

A friend advised me to try Cherry Hill VW for the purchase of a new passat as he had a very positive buying experience there.Since several dealers were closer to me I was reluctant to travel there.After some research on the pricing,I had a pleasant and informative discussion with the salesman,Bob,who advised me on options between leasing and buying that I had not previously considered.
I wound up with an upgraded Passat at a lower price than expected.The negotation was hassle free and the salesman and all staff were courteous and knowledgeable.The manager also offered his help and support.
This was easily my most positive car buying experience and I would definitely recommend Cherry Hill VW to anyone considering a VW purchase.

I had a great experience with Cherry Hill Audi. I recently leased an Audi Q5 and Andrew Garber was very knowledgeable, professional and helpful throughout the process, as were the rest of the staff. I would recommend CH Audi to anyone.

The service department is excellent to deal with. In and out quickly and very satisfied.

I was in the market for a new car. I test drove a SUV in December. The salesperson, Joel, was knowledgeable and pleasant to work with. I selected a car and it was delivered. The very next day I realized the A7 was too big for me. I called and expressed my concerns. I was told to bring the vehicle back and exchange it for another SUV. I must say the manager( who s name I can not remember) was great. He was kind and helpful during the entire process. I recommend Audi of Cherry Hill, if you are in the market for a vehicle.

Today while visiting this Audi dealer, I again received professional and courteous service from the Service Bay greeter to the Service Manager and others at the dealership I saw while waiting for my vehicle. I was greeted by all with a genuine sense of care and a display of "ownership" in each of the people with whom I crossed paths during my visit - including The Sales Manager, Assistant Sales Manager and the Service Manager (Myles) that was assigned to my vehicle today. Myles kept me up to speed with updates on the progress being made with my vehicle knowing that time was of the essence for me today. The new SMS message update system worked well and is an appreciated enhancement. Thank you to all.

I just purchased my first Audi. This decision was made in large part due to working with the Audi Brand Specialist Andrew Garber. Andrew was very welcoming from the moment I walked into the dealership. I had many questions about the various models and options available. Andrew spent a lot of time with me to make sure that all of my questions and concerns were completely answered to my satisfaction. He was extremely knowledgeable about all facets of the cars which served to instill confidence in my purchase decision. Furthermore, Andrew presented a friendly, no pressure demeanor, which made the overall car purchase process not only easy, but pleasant. I plan on referring my friends not only to Cherry Hill Audi, but specifically to work with Andrew.