I was 15 minutes late to my appointment and when I...

I was 15 minutes late to my appointment and when I arrived, I asked if I could come back at noon. Abraham asked, "Are you on your way to work?" I replied, "Yes." He promised to get me in and out in 10 minutes. I just needed my oil topped off until my scheduled oil change. I also asked if Abraham could replace my key remote battery after he had already did my paperwork. He agreed and told me that my warranty covered it and that he would mail me the invoice so that I wouldn't be late to work. Give this guy a raise! Job well done. Fast, excellent service.