Went a wedding and wow i was blown away by the food and service provided. Very organized and accommodating. Rain just before the outdoor ceremony and resort employees went and whiped down every seat. Wait staff were quick and professional. Thank you for a great night.
Beautiful historic hotel. Overall experience was good. The food is excellent.
A few areas need updating (carpets are showing wear).
Gorgeous Hotel. Lovely Experience. Great food. Will be back!
A true treasure. A historical resort in a beautiful setting. Modernized for comfort and a great time. Also a wonderful spa.
I haven't stayed here or used the spa or anything but I've been to the bar, the nightclub, and the restaurant and they are all fantastic. It's also a great venue for events. The view is out of this world and it's worth it to just go inside and look around the hotel and see the view. The staff is always friendly
Staff were very rude when I asked if I could bring my dog
Didn't go inside at all.. Spent the day outside tubing with the lil ones, although the tubing hill was small the kiddos had a blast. Everyone we met that worked there was super helpful and polite.
Iconic for a reason. If you are going to splurge on a fancy resort, this is the place to do it. The building, the rooms, the grounds, the pool and health center, setting, views, and most especially the staff were all extraordinary. We have spent more on fancy resort in the U.S. and other continents, and felt at least something was amiss. Not so here. The one item that did not exceed expectations was the food - pretty average insitutional resort food; not bad, just not spectacular like the rest of the place and people.
Old school luxury, stately, service oriented,good food,spa, amazing views and scenery. Large rooms, very comfortable. Soft pillows and towels. 2 pools. High ceilings, crystal chandeliers. Several shops and restaurants. Close to cog wheel train up my Washington.
Some cosmetic work needed around outdoor gas fireplaces. Breakfast buffet pricey at $26/person. Excellent coffee. Lots of outdoor porch seating to view the mountains front and back.
Rooms were beautiful, just like the hotel. Hotel staff were friendly and courteous. Golf course was great and fun to play.
Hotel and grounds are currently "closed" to non-guests due to Covid but noone is checking. The restaurant is currently closed. Signs say mask wearing in common areas is "encouraged." We saw a large group of about 10 people inside the hotel not wearing masks and cluelessly blocking the hallway, not even bothering to move when others with masks passed nearby. Staff are wearing masks. You may not be comfortable going there as mask use inside is not mandatory although the common areas are vast and spacious and there were very few people around when we visited at end of June.
The Mount Washington Hotel is a spectacular resort. We stayed there to experience the Canopy Tour, and that was a blast. Lest anyone think it is just for Millennials, we are all in our 60s and 70s.
My wife and I went to OMW for our anniversary get away and loved it. The food, room, and spa were wonderful. Definitely on our "Going back there" list.
Beautiful grounds and helpful staff. We were there for a social event and will definitely go back for a stay
Wonderful experience! Amazing views food, service and comfort.
A beautiful place to visit. Staff is fantastic. I go for the outdoor pool, heated, and it makes it extra special. Of course, setting and views are great. Unfortunately, main dining room is getting really expensive for dinner. Otherwise, it is great.
Majestic beauty. It's a true gem with the ultimate view of the White Mountains.
The folge color of the leaves is a wonderful sight, which only happens once a year, the first days of October. A .
Room was beautiful with views of the mountains. Quick access to hiking golfing with great bars in the hotel. Love this place!
Beautiful and historical place to visit any time of the year.
Breathtaking views and elegant Hotel. Had drinks at the bar and thoroughly enjoyed our visit. A little expensive but so worth it.
This place is very exclusive, situated in the heart are the White mountains. There is access to abundant outdoor activities. I did not stay overnight but went in after a backpacking trip (and a shower) for dinner. There are a few restaurants in the hotel, at least one of which requires reservations. I probably also was not properly dressed to eat in that one. Instead I ate in a bar restaurant combo and the food was good. The prices were not inexpensive but neither were they exorbitant.
Their website DID NOT say nonguests were NOT welcome in their dining room.
Visited for social occasion, very excellent hotel, breathtaking view of mountains
A piece of history, amazingly beautiful and staff is fantastic and on point with all your needs. Can't wait to go back in the Spring. Every season is packed full of things to do and views as far as the eye can see. Gorgeous.
Went cross country skiing before Nye. Staff were friendly and helpful. They set me up with good equipment and a good route for my skill level. The cross country course is fantastic - beautiful wooded trails with good variety in terrain.
Fabulous, fabulous, fabulous! We stopped for some food on their stunning veranda and we were NOT disappointed!! Great service and awesome food!!
While this hotel is beautiful itself and in a beautiful setting, the hotel management seems to rely on this in lieu of providing good service or good value. Personally, I feel that charging $6 for a bottle of water in a $1000/night suite is insulting, not to mention the lukewarm water in the shower, and the severely understaffed guest services and accounts receivables departments. The room, however, was beautiful and so were the rooms of the few of our wedding guests who could afford to stay there. We will continue to make this hotel a stop on our summer sightseeing trips for lunch or a snack as the views from this hotel are breathtaking, but we will probably not stay there again.
This place is amazing. The building itself is a work of art, and the views are unparalleled. I stayed for my honeymoon and it was really a dream come true.
Was absolutely beautiful. Service was awesome and there are no complaints
Wonderful weekend. Hotel rooms are comfortable and nicely furnished
We had dinner in the main dining room. The food and service were excellent but the ambiance and the view were better than anything we've ever experienced.
Stopped by for a drink and appetizers, great spot, good food, drink and service. A must if you're in the area.
Old and historic but impeccable. Like going back in time.
Beautiful resort with amazing amenities and excellent service. Great as a wedding venue
The rooms were in a bit of disrepair but overall the great staff makes up for it. The central location to all the nearby sites is great. We will definitely return again.
It was a tough weekend for the hotel with their servers down and being unable to give room keys or book spa visits. The staff handled it with grace, but management needs a backup plan to avoid restless and unsatisfied guests. We couldn't get a spa appointment at all, despite putting ourselves on a paper list on Friday!
There is no other resort more breathtaking. Usually top notch customer service and outstanding Spa!
I booked this hotel for a fifteen year wedding anniversary, thinking I was bringing the wife to an unforgettable, historic location befitting of a $700 a night price tag. Not at ALL what I got.
We checked in and the first room they gave us had black mold and hair in the shower. See picture. No, this is not the shower of a Motel 6 by the airport. This is in a room that cost $695 a night in a hotel that were informed that this was a special occasion.
We called down to complain and were moved. Great, thank you. Only we were told to come down and get the new key ourselves instead of someone coming up with it and moving us.
The new room was two floors down with the same mountain view only obstructed by a red-roofed gazebo. Thanks? Not to mention that the windows in this entire place are filthy. Our view was cloudy. See picture of our expensive "mountain view" through the building and gross glass.
We were too hungry to request a new room and move again, so we just gave up.
We made our way to the main dining room. The farm to table place they raved about at check in was closed for renovations we were informed of this AFTER they raved about it, showed us a menu and offered to make us a reservation. Maybe keep your staff informed so your guests don't get excited about something not available? So the place we wanted to eat at for our anniversary was closed. Fine. It's a Monday, I guess they have to do renovations some time. And the main dining restaurant is a four diamond rated place, so we'll be okay, right?
Not so much.
The food took a solid hour and a half for dinner to come out. We were seated at 5:30. Food arrived at 6:58. We both checked our watches.
The food. It was like the fine dining on a cruise ship. Fancy things to choose from, but banquet hall taste and presentation. Bread was cold, drinks way over priced and just mediocre. I guess they're just giving these four diamond awards out to anyone? Absolutely nothing to write home about.
When we checked in, the front desk said they'd send up something special for our anniversary. Never sent it. You'd think more of an effort would have been made to ensure our stay was excellent after the room change. Instead our view was downgraded and our special occasion was all but forgotten. We were promised a free breakfast buffet for our anniversary but when the bill was slipped under the door in the morning, there was no note of this, nor were we given a voucher or any instruction on how to claim this, so we had to go to the front desk. At this point I'm so skeptical about their management abilities, it wouldn't surprise me if the $50 charge for the mediocre buffet actually ends up on my card.
The window seemed to have some sort of crack because it whistled ALL NIGHT. Shrill whistling that we recorded on our phones every hour on the hour from midnight to 8:00 a.m. And I get it, the building is old. But with all the rest of this experience, this was really just the straw. We're exhausted.
I normally don't like staying in brand new fancy joints because they lack the history and genuine swagger that comes from a place that's been around more than 100 years, but this place needs to take some pointers from a newer 4 or 5 star luxury hotel, because they are seriously running circles around you!
You can't just hide behind your historic charm and history when charging what you charge. Your operations are lacking and you are not staying true to that luxury, upscale, high end experience that comes with this price point.
Very disappointed. We'll never get that anniversary back. And sadly when we got married at 23, we couldn't afford a honeymoon and really felt like we were fixing that on this trip, having the romantic vacation that we never got. We still haven't gotten it. In fact, I'm a little embarrassed I took her here.
*Edit: After my concerns were brought to management, attempts were made to fix our concerns, so I changed my rating to reflect this. Still won't get the anniversary back, but I do appreciate the effort.
Attended a conference there. Buffet food served at conference was mediocre. Restaurant food was good but pricey but that is expected. Giving it 4 because location, history, and scenery not because of great quality across the board for food and service. Helpful for dietary needs but some limited options. Long lines at buffets with no assistance from staff to second buffet line. Staff at front desk fair. Bell hops and valet staff great. Limited hours for spa cost you a sale of products and services. When you have over 200 people at a conference for 3 nights and 2 days, why would you limit hours of your services?
Might go back in future but will consider other resorts in region first
Beautiful Hotel !!! Excellent location to Bretton Woods !!! Staff was excellent & friendly!!!!
Had a great time in the cave. Good music cool space to enjoy a night at the mount washington resort
Beautiful historic resort in the heart of the whute mountains
The view can't be beat in this region of the US (Mount Washington and the entire presidential range; Google it). Reading, working, or just gazing at the mountain through the many large windows (or from the large porch) is worth the trip.
Casual hiking options out back are easily accessible, and you are close to all the Mt. Washington amenities (& less than one hour from North Conway and surrounding crags and trails). The Connecticut river trail ("Bridle trail?") has nice water and water falls ambiance. The view is best from the resort, unless you hike up the mountain, above the tree line.
Lots of standard family-resorts stuff to do (heated pools indoor and out, video games, cheesy tourist shop, golf course, board games). The historic hotel with its creepy decor and photos of late 1800s & early 1900s White Mountains stuff evokes The Shining... without the isolation or terror. It's a noisy place. At 8 am, an ear-piercing fire alarm went off for about 15 minutes, waking the entire hotel (some sort of construction fire in the pool downstairs). Even without that, the walls and floors creak, and the steam heating system sizzles and hisses; plus, there are noisy toddlers everywhere, so if you're a light sleeper, don't forget ear plugs.
The food is the worst part of this hotel. Clam chowder at lobby-level restaurant (great view) was thick and tasty, but I had major belly problems for the rest of my one-night stay. Food options are mediocre and greatly over-priced relative to the quality. Pick up some food/snacks before you arrive, lest you feel trapped without decent dining options.
Nice place to step back to the past. Nicely restored and renovated located with great view of White Mtn. Lunch in the lower level restaurant offered beautiful views of mountains and cross country skiers. Good food and service with pricing that one would expect from an Omni resort.
Upon coming in to our room, we found a dirty cloth on one of the chairs and used table napkins on the drawer. Informed the front desk once we headed for dinner, was told that they will take care of this right away but that did not happen. It was there the whole weekend. We decided to put the dirty cloth out of the way and just placed our clothes on the chair. We made a decision to not to use our time and energy making a big deal out of it but it was a disappointment. Cleanliness is the most important factor for a good hotel in my opinion. The hotel itself is lovely and staff was friendly but I doubt we will go back and spend our money on a hotel room that is not thoroughly cleaned.
Majestic. Historic. If you don't stay overnight, stop by for food or drinks
The hotel has beautiful historical shape and exquisite views. I recommend to visit in the fall or between late April and beginning May.
This place is amazing and I will definitely go back! There isn t one thing I would complain about. The entire atmosphere is extremely relaxing in the shadow of Mount Washington. You don t even need to leave once on the grounds because they onsite fine dining, a golf course, two pools, a spa and a gift store. The staff are all friendly and professional.
Easter brunch never disappoints! A great spot year round.
Dream hotel with a staff that treats you like royalty
Hotel had interesting areas within the establishment, arcade, theatre, spa, indoor pool, restaurants, etc., but it lacked any of the given free commodities at most places for overnight stay. Beautiful scenery with every room overlooks the landscape of mountains and the grounds were gorgeous and well maintained. Many activities in close areas, sleigh rides, skiing, snowmobiles, hiking, horses, etc., but be prepared to spend the money. Expensive stay, worth the trip for a few days.... overall we had a great time, but was expensive. The spa was beautiful, again be prepared to spend far more than usual for services that do not include gratuity charges. As there are many activities the hotel will keep the entire family entertained and fulfill all levels. The service staff were professional, courteous and truly kind to everyone. Ensure you research all activities in area prior to stay to ensure reservations for various local activities and plan to spend about 3 times more, worth the memories.
No doubt this is a fantastic location. The resort though lacks a very basic level of service. The five-hundred-dollars-a-night room had to be serviced right away for a plumbing issue, and their ancient TV declined to work. The only working restaurant on premises had a very limited menu, with no rotation whatsoever. A typical Omni - outdated, overpriced, underwhelming. Unfortunately, you won't have much choice if you want to stay close to Mt Washington and have magnificent views with your meals and drinks.
I recommend watching the youtube documentaries on these opulent hotels of the early 1920's. You don't have to stay here; I recommend anyone to just view this incredible building.
Absolutely beautiful. Well maintained & preserved piece of history!
Such a wonderful historic location. The restaurants do not disappoint.
Nice hotel and view surrounding it. It s just roadside, you can drive around this hotel and no restrictions to drive through hotel, so you can enjoy view
The grounds were awesome. I attended a work outting there and the food was great.
The hotel was gorgeous. The food was really good and reasonably priced. The staff was very friendly!
This hotel is amazing and historical. The views are breathtaking. A must go to experience. Don't forget to sign up for ziplinning!
Given the history of this place, one have and idea of an era gone by, the wide verandas for sipping a cocktail while watching the sunset is a must. Great restaurant, and bar.. don't miss the horse back riding and a stroll by the river..
This place was beautiful. We stopped in only for lunch, but were amazed at every turn at the beauty of the hotel. The holiday decorations were magnificent and seemingly endless The food was very good as were the drinks, but those were quite small. Seriously, those drinks would be small at normal prices, never mind resort hotel prices. The staff was great and very attentive.
