Honda of Tysons Corner Reviews

My service rep Brian was helpful and got my oil change done quickly.

Moses helped buy my brand new 2018 Honda accord Sport. The customer service was great and he made the whole process easy. Would definitely recommend a friend to this dealership.

Kavi from Honda of Tysons really helped me out a lot and worked with me helplessly to get me into the right car at the right price.

The sales representative Jose Mojica was extremely helpful and knowledgeable. I would like to recommend Honda of Tysons corner if you are looking to buy a new Honda.

Excellent service as always from Tysons Corner Honda and the Blue Team (w/Steve Farr)

Easy to schedule appointment for oil change and State Inspection, waiting time was very reasonable, about 45 in in a comfortable seating waiting area, TV and coffee machine, working quite space, complimentary high speed Wi-Fi. The staff is efficient and courteous.

BUYER BEWARE. I purchased a car from Ourisman Honda Tysons in 4/16/2020. The sales team was great, responsive, and easy to work with. However, when it came to the finance department that is a very different story. Besides financing the vehicle, that department also attempts to sell buyers a service contract for gap insurance to pay off the vehicle in the event the vehicle is destroyed in a catastrophe or accident and a maintenance contract for services such as oil changes. There may be other things they try to sell the buyer, but those were the two things that interested me most. I purchased the car at the beginning of COVID, so I took vehicle delivery at my home. After purchasing both extras and by the close of the sale, the finance person I dealt with had not provided the paperwork for the Gap Insurance or the Maintenance Coverage I purchased in addition to the car. He sent an email with only the first page of each contract. Since the pandemic was new and the car was delivered to my home with all the other paperwork being correct, I accepted the car and contacted the finance person after closing as well as the dealership representative whose job it is to facilitate issue resolution. I have no beef with that person or the sales people. However, the finance person AND his manager were both very non-responsive. First I had to argue and complain to get the correct and complete paperwork for the Gap Ins and maintenance contract. Several times I had threaten I would complain just to get the complete paperwork (all 6 pages each). When I finally got all pages after involving the manager, I saw someone else signed my name to it I did not. While that was not cool, it was not my biggest issue. My problem was I had to keep complaining, several times, making it a long and arduous process to get what should have been sent with the actual point of sale. Additionally, I was charged more than the original agreed upon amount. I had to repeatedly ask for the paperwork for the Gap Ins & Maintenance Contract together equaled an extra $2,045.00, so it was significant to me to have the correct papers. I was finally given the complete paperwork 5/14/2020. A full month after the final delivery/purchase date. Then later the coupon book arrives in the mail. The coupon book states I have to go to the Ourisman dealership in Tysons Corner. WHAT?!!! That is not what I was told by the finance guy. He said I could go to ANY dealership. Tysons is around 1.5 hours drive from my home, one way. So I find out over a month later that what I was told is not true. Now I have to talk to finance manager again. Again I have to send MANY emails, make several calls, and then threaten to complain just to get a response. I am so disgusted by now I just want a refund for the Maintenance Contract. I finally get the cancellation paperwork in email. I fill it out and send it back with my email asking the finance manager to let me know what if I need to provide anything else. Again, two or three weeks go by. Again I ask again, is the paperwork OK? Do I need to do anything else? No response. Now I include several others at the dealership. Another week or two and no response. So now I write a complaint on their website. I ask for the General managers name. Low and behold, and immediate answer telling me I needed a signature. WOW! Why didn t you tell me that when I submitted it to you FOUR weeks ago now? I signed it scanned it and sent it back AGAIN. The finance manager says give it two pay cycles. Well now it has been three going on four. No refund yet ($1,150.00). I don t know about you but that is a significant amount of money to me. This entire time I am waiting to get my refund I am also paying more interest on the higher amount. I am losing money owed to me PLUS additional interest every month this drags on. It is now FOUR MONTHS since my first request for a refund. I gave them MANY opportunities to correct this issue, and still I wait. This dealerships finance department is awful. BUYER BEWARE.

Super helpful and cheerful staff. Amazing quality of service and transparency.

Very quick and simple process. Everyone was very friendly and always available for help.

I bought a new Honda Accord EX at this dealership. The staff was very nice and they worked with me to ensure that my car provided me with everything I required. Their memorial day pricing was also great.

I have been going there for 3 years now. Always have a great experience. Very friendly staff, comfortable waiting area.y service advisor is Steve from Blue team, he always makes sure to go out of his way to provide exceptional service. Loyal honda at tysons member

That was a nice experience like always buying my new car with you.Amine Kadmiri is a great sales person.He helped me with all the process in a nice way and i was very happy with him.Thanks again for everything and thanks to Amine and Honda of Tysons Corner for your help.I AM VERY HAPPY WITH MY NEW CAR...........

Tim- service manager from purple team, is excellent, very responsive and honest, gives you fair price and recommends only what your car needs. Both Tysons Honda sales and services are great.

Don t take your car here unless you want to pick it up with pieces missing. Took my car in for a voluntary recall. Told car was ready and once I got in my car I noticed a large section of the dashboard was missing and the whole other side of the dashboard and air vent wasn t even secured properly.... and ofcourse no one knew where it was. SERIOUSLY?!
Also I just purchased this car from Honda of Tyson s corner in late summer and was told it needed over $300 of maintenance work that should be done every few years - ironic since I just purchased from this exact dealership. HORRIBLE EXPERIENCE!!! AVOID!!

I was planning to buy a Toyota Prius V Model Four and trade-in my 2013 Honda CR-V EXL/R but changed my mind when I realized the OTD price for the Prius was ~2K more than the 2016 Honda CRV EXL (no longer Rear entertainment models unfortunately). In addition to the price, the Prius has less room for cargo, and after ~100k miles, I was told that you would probably need a new battery which costs about $5,000. So, no way!. My experience buying from Honda of Tysons Corner was fantastic for two reasons: a) I did not need to stop by to get a quote (it was sent by email by a very helpful guy Mr. Jose Mojica) compared to other dealerships that asked me to go in order to get their prices; and b) they have the same software Carmax uses to appraise your car, so at the end Honda gave me the same money. My advice: do your part by checking Kelly Blue Book (KBB) for ref prices, getting quotes (OTD price) from other dealerships, comparing between buying and leasing alternatives, needs in terms of performance, interior, safety, reliability, etc.
THANK YOU!

Steve Farr has been our service consultant for two years. The service has been nothing short of professional and excellent. We have not had one complaint since having our vehicle serviced here.

WORST CUSTOMER SERVICE & THEY MESSED UP MY CREDIT
I leased a vehicle in June 2019. The first payment I made was at the dealership, all other payments after I have made on time every month thru Honda financial services online. THE DEALERSHIP did not turn in the paper work on time! In fact, when I came in to make my first payment they had me sign three more documents that they forgot to give me on the day of leasing. In addition, they renewed my 30 day tags so I had my temp tags for two months which was a result of them turning everything in late and not obtaining my perm tags within the first 30 days.

Since then I have called Honda Financial countless times trying to get this whole thing corrected because they claim that I have not submitted my monthly payments and that my first month was never made.

I had Honda Financial call the dealership so they could verify I made the first month at their dealership and THE DEALERSHIP TOLD THEM I NEVER MADE THAT FIRST PAYMENT WITH THEM!! I have bank statements to prove it!! I am livid because I keep calling and everyone says they will call me back and no one is helping me or trying to fix anything!!

DO NOT GET A VEHICLE FROM THIS SPECIFIC DEALERSHIP ALL THEIR SYSTEMS ARE OUTDATED AND THEY WILL MESS UP YOUR CREDIT AND NOT TRY TO ACTUAL HELP YOU JUST TRANSFER YOU AROUND.

Every time I take my car there for service or inspection, they wash it and clean it with out me even asking for it. Other Honda dealers don t do anything other than what you pay for. Friendly and courteous staff, service is excellent.

As usual the service of Blue team- Steven S was fast and prompt, he briefed me in professional way about the car service details and time consuming before starting the service, he is a very knowledgeable person
Waiting area was tidy and clean, employees were welcoming
I will continue do my car service at HONDA of Tysons Corner

Quick transaction and good experience. Gary was great though his manager was a little unkind. Overall it was fine.

Elevated to Graham Holdings Co, who purchased Ourisman Honda Tysons Corner, in February 2019. The next day 7/23, Graham Holdings Co sent proof that document correction is taking place. Thank you Graham Holdings, I now have the corrected documents as of August 8. You rate a 5 star. Ourisman Honda Tysons 0 star due to nonresponse.

7/20/19 - No response received from Ourisman Honda Tysons.
7/13/19 - Email to Loc Truong, General Manager, at Ourisman Honda Tysons Corner, requesting that he get personally involved to honor his statement that reads, in part,...our clients are treated with courtesy and respect."
7/13 - Somehow this disappeared from the reviews. Reposting.
7/10/19 - Have made 4 attempts to get our registration and title corrected since June 23. No courtesy of a response to our email to C. L. (Of Ourisman) by us AND by our sales person several days later to C.L. on June 27. Also sent msg to Ourisman on July 8 and 9 via their "chat." No response.
We were so pleased with our Salesperson Mike O. Seems as if the great service ended with him.

I'll start by thanking my service adviser's professionalism. Troy was great.
Here comes the disappointing part: after I left our minivan at the Honda of Tysons for oil change, tire rotation, transmission and power steering services, I received a call from the service adviser that the rear brake pads had to be replaced for $270.00. I declined the service. The other services costs were about $600.00.
When I picked up the car and left the shop on Saturday afternoon, I started hearing a noise from the back wheels. The noise got progressively worse.
I called the Honda of Tysons 10-12 times to get a hold of the service adviser, but the dispatcher was not able to put me in touch with him. She was utterly rude and unprofessional. Every time I called back, she sounded more disaffected by my displeasure. The voice mail that she kept putting me through was not set to accept any voice mails.
I ended up driving back to the Honda of Tysons. I was told that when the Honda of Tysons technician inspected the rear wheels, they could not put the brake monitor back the way it was and that I had to hear to noise until I repaired the brake.
I did get my van's rear brakes repaired but not the Honda of Tysons.
A local mechanic shop replaced my brake pads for $170.00. That is 37% less expensive than Honda of Tysons price AND the $170.00 price included original Honda parts.

I had been looking for a vehicle for months, after grueling amount of time researching and looking for the best offers I found Honda of Tysons Corner. I made an online request for info, received a call back almost immediately and was put in contact with a sales person. Fred (sales guy) and manager Khalil did a great job negotiating with us; I even got .9% APR. Peter from financing was amazing, we had some negotiations as well until we finally got good ad one that didn t break the bank and benefit our growing family. Piece of advice READ EVERY PIECE OF DOCUMENT YOU SIGN, I am not a friend of reading too much specially fine prints but my husband is good at it; by him doing so we figured we could save a few thousands out the door.

Was thorough and professional. They even did the annual check for the state along with the service.

I had a good experience of my car's service. My service adviser was Moe, green group. I always pick this group. They are very fast and avoid any extra work and cost. I try to schedule my appointment with Honda of Tysons corner with him .

We work with Moe of the Green Team. He is A+++: polite, friendly (always a smile), efficient, knowledgeable, helpful and prompt. Car is running better than ever.

I had a very good experience, the car was everything I hoped for and the salesman Tom D was very helpful!

amazing people! alll ready to help . I highly recommend this dealership .

After about three weeks of searching for the best deal from different dealerships.We went on the website of Ourisman Honda of Tysons Corner , We chat with the sales person by name Ayla Esengozhoeva back and for it for couple weeks We found More

Steve who provides me great service every single time and give me good suggestions regarding my vehicle Honda CRV 2013 and the maintenance. I am very pleased for car service at Honda of Tysons Corner.

Had a great experience buying an Accord. Transparent during the sale process and gave me a fair price. I would recommend Shah Shirkhorshidi for a sales consultant - he truly cares and was a great resource at all times, even after I drove off the lot.

BUYER BEWARE!!
WORST DEALERSHIP EVER
I did purchase a car on Sep. 4, 2019, Till the time I booked the car they provided Honda Accord EX Price as $25000 with few accessories but at the time of closing after Loan and everything was processed they changed the car price. They are fraud and even after reading their comment on my last review, I tried contacting them but no one responded.
BUYER BEWARE!!

Excellent customer service here. My salesman was Rodrigo. I had so much negative equity on my car and they went above and beyond for my trade amount higher than any other dealership in NOVA to help me out of a bad car and into a new Honda. It seriously was like magic. I can t believe I am driving away in a new car right now. Thank you so much!

We were so pleased with Kavi and his amazing customer service. He went above and beyond to help us find the right vehicle at the right price for our family ad for that, we are truly grateful! I highly recommend using him as we would use him every time we needed help with a vehicle. Thanks to the Honda team and Kavi, we are happy and proud owners of a civic and pilot!

really appreciate the through inspection and work on my car to make sure it was fit and safe for a trip from va to vermont.

Making the appointment was the most difficult thing of the entire process. I had to call Florida, then put on hold, and then the time got all confusing, etc. Honda, why would you make the appointment process so difficult? The service was quick and good.

If I could give this dealership 0 stars, I would. I recently resold a Honda Accord back to this dealership. I purchased it when they were Honda of Tyson s. Since changing to Ourisman Honda, they have now adopted lying as a way of business. I was supposed to receive a check for the car within a week. When the check didn t arrive, I started calling the general manager Loc Truong to see why it was sent when promised. I was told multiple times it was mailed when it clearly hadn t been. I finally told him I would pick the check up at the dealership. Somehow, the check which was mailed (dated the same day I was told it would be mailed) was able to be delivered to the dealership with no stamp, no less. As part of the sale, they were also supposed to submit paperwork to cancel my Honda care policy. After waiting over a month for my refund, I called Honda Care only to be told that the paperwork was never submitted. Seriously, do yourself a favor and go to a different Honda dealer. I have purchased 6 Honda s and sold this one and this is by far my worst experience. Go out to Chantilly for a Honda dealership. It s worth the drive.

I found a civic on their website listed at a fantastic price. I called and spoke with Shabir and made an appointment to test drive the car the next morning. When we arrived, we were promptly greeted and the advertised car was ready and waiting for us. We had some concerns about the brakes. When these were expressed, there was no hassle, they agreed to turn the rotors as a condition of sale. The car was immediately taken to service where the brakes were repaired. The entire experience was low pressure and professional. I would highly recommend Sonic to anyone looking for a quality used car at a competitive price.

Took my CR-Z in for scheduled service and the intake with Steve was flawless. It took a little longer than promised, but when they brought my car out, they had washed it without me asking, and they had done a free state inspection without me requesting it! That saves me a lot of hassle. I was pleasantly surprised.

Alex in customer service was excellent. Couldn't fix the problem the first time b/c part not in stock, went back a week later and everything was taken care of. Everything was under warranty.
Courtesy driver was friendly, reliable and very helpful.

This is the WORST Honda dealership with VERY WORST sales person. Don't ever go to or call the sales man called David. He will trick you by saying he is taking to his manager and will call you back in 10 minutes. But don't expect any calls from him. #honda

I just finished up assisting my mother purchase a 2016 Honda Odyssey EX-L from Honda of Tysons. We have a unique situation with my parent s needs and so it was an atypical car buying experience. We initially test drove the Odyssey closer to home at Sheehy Honda in Alexandria and they were unwilling to lower their price to a number that was more in line with the market as a whole. As a result I reached out to a couple of dealerships including Honda Tysons. I spoke to Gary Slighter(at Tysons Honda) and explained our situation including my father s illness and lack of mobility. I also explained that we wanted to move quickly once we reached a verbal agreement on price. Gary not only listened to me but moved VERY quickly to ensure he could earn our business. This was honestly the single best car buying experience I have ever been involved with. We set a time to meet and he had the car ready to go and fully detailed. Additionally he had gathered some preliminary info so that when we arrived we could move swiftly, And swiftly we moved! Gary got us in and out of the dealership in a little over an hour and that included a thorough explanation and tech setup of the car for my mother. And at the end of the conversation I found out that it was his day off its simply been an amazing experience. To have this experience in a time where we needed someone to go a little above and beyond was quite refreshing.

Gary Slighter provided us a truly wonderful experience and I expect to work with him again when I purchase my next car

I bought a new 2018 Honda HRV EX. Jose was my salesman, and Donald did the financing. Both were respectful, friendly, knowledgeable, and made a stressful situation really pleasurable.

I really like my advisor, Brian Giles (Gold Team). He makes everything runs so smoothly. He reviews your services and gives you an estimate of how long it will take to complete the service. Afterwards, you receive a review of the services and he asks if you have any additional questions or if there is anything else he can help you with. I love the facility. The facility is very clean, very comfortable, there is a cafe available, Wi-Fi..., and my car is running great!! Thank you Guys!!!

Was considering flying from Florida
And purchasing a Honda. FLYING and driving back and was almost taken advantage of by a salesman. I was working with Shabir, a salesman, who seemed to need to bend the truth. Why lie? Such bad business. Firstly the 2012 Accord was waaaay overpriced. However, Shabir or more than likely his manager, made their way down to close to my price range which I appreciated but it was still higher than my price range. Had a friend who is local look at the car for me and he told me there were rips and damages in the interior. That's interesting because Shabir said it was totally clean, multiple times. Once confronted, it was "oh yes mam we will take care of that"....right. Anyway when I told him we would be purchasing a vehicle elsewhere he was very rude
And flat out ugly. I'm going to see if
I can upload a screen shot
Of the text message from him. Save your time, money, and dignity and buy elsewhere. These people are ridiculously overpriced so if you feel like haggling or selling a body part on the black market, they may be the dealership for you.
Otherwise, go to another place that is more honest and respectful to its customers.

My bro just bought a 2017 Accord with minimal hustle.

Tamim was wonderfully kind for all the process of my purchase.

Please don't finance with these guys because their finance department is poorly run. Long story short, it was impossible to get in touch with their finance team, in-person or through the phone. I had to finally get their general manager involved to get my finances sorted out. Don't get into a wild goose chase like I did, reach out to their GM Steve Waersch if you have issues with them. Once I emailed Steve, my two week ordeal was resolved in just hours. If I was the GM, I would fire the entire department and restaff them with competent staff. Overall, the car salesman and everyone else at the dealership were amazing.

Great car, great experience. Xavier was very helpful in setting us up for a new Honda Accord EX

Excellent Service as ever.. I have been to this location since I have purchased my vehicle since year 2006

Despite some problems caused by the dealership during our purchase, we would like to praise Mr. Tamim Akbari, the sale representative and the sale manager. They both are very friendly and professional.
We also like to praise Mr. Steve Farr, our Service Advisor, for his fast and effective service.

Honda of Tyson's has always cine through for us. Friendly staff.

Bought a New Accord with ease with Mohammed Ameyar. He prepared everything before you head to the dealership and easy going. No pressure, no push-to-sale. Ask for Mohammed to be your sale rep.

I really do love this place and sevice,but you better make an appointment to fix your car. I was there at 6.20 Am with the flat tired and I have to wait about 2 hours just to fix the tire.

Sanjeev was the best car salesman we have ever had. Honest, open, extremely knowledgeable and totally committed to making sure we got exactly what we wanted as easily and quickly as possible. We were quoted an "off the lot" price that was extremely competitive and it was honored down to the penny; none of the "games" we found at other dealerships. The rest of the team was also super and the entire process responsive and well orchestrated. Everyone bent over backwards.

Troy Riley is an excellent service advisor. He's always courteous, professional and knowledgeable. On several occasions he's been able to find coupons that were applicable to my services that have saved me lots of money. He is the best advisor, in my opinion, that I've worked with at Honda of Tysons Corner.

Awesome service, I brought my car for the first time to get an oil change and tire rotation. They also threw in a free car wash. Roberto G. was the best! Definitely coming back to see him!

They treated my wife and I well when we purchased a car. They are supposed to send us our license plate instead of having to go to the DMV. They issued us 1 month temporary plates. That time expired and they had no idea where our plates are. We had to pick up new temporary plates from them. We are coming up on 2 months and still have not received the plates. We were told they would be shipped weeks ago but were not. I called once again today and they are looking into what is happening but told me they did not receive the plates yet and are confused with what happened. This is supposed to be a convenience but is making the DMV miraculously look good.

I recently brought my jeep into Honda Tyson's for an oil change and tire rotation. I have to say that this dealership won me over! They were professional, punctual, and a better price than Valvoline and Jiffy Lube! Not only were they cheaper, but they also hand washed the jeep for me for free--where else can you get this done?

Jeremy (Hand?) was great to work with. He delivered in every way and put a personal touch to the professional service. I will use them from now on.
Congrats for a job well done Honda!!

Great experiences evertime! I always use Rob and/or Jesse from the red team. They are very knowledgable and thorough. I've never had to take my vehicle back for the same issue...it's fixed the first time.

Sales consultant Mohamed Ameyar is very nice, knowledgeable and helpful. Overall good deal. Bought 2015 Honda Civic LX.

I was promptly met by Tim (my service rep) and we reviewed the service I wanted performed on my Ridgeline. While service was being performed Tim kept me updated on status, and service was expertly completed within estimated time.

Let me say first that we are first time car buyers that were looking for a new Accord. We pulled up and Sanjeev immediately met us and took us to his office and got us out of the cold. He asked us a couple questions to see what we were looking for. He then showed us each model of the Accord, accessories, and price differences. He could not have been more helpful. We test drove the car on 2 separate occasions and Sanjeev was there to show us every spec on the car. We had piece of mind knowing we were getting a great deal from a genuinely great guy. Sanjeev is one guy I will recommend to any person buying a Honda. He was available at the top of a hat and answered his phone each time we had a question. I will certainly be going back to him for any car needs in the future.

Also, once we had decided to purchase the car we spoke with Adrian Kadriu in finance. He was very helpful and efficient in getting the paperwork completed quickly yet letting us know of any important details. He was another guy that made our car buying experience fun and easy.

Go to Honda of Tyson's Corner, ask for Sanjeev, and you will walk out a happy car buyer!!!!

They were great and willing to spend as much time as I needed even in the freezing cold!

Purchased a 2020 Honda Passport from Vanny Ol!
Customer service was absolutely amazing! She even picked me up from my residence and drove me to the dealership to drive away with my new vehicle. If you want VIP quick and easy service ask for Vanny!

On February 9, we bought a 2016 Honda Accord Sedan at the Honda of Tysons. My salesperson was Sanjeev Kaushik who warmly greeted me and my son Joe at the entrance of their showroom. Since I was a return customer, I recognized, Khalil Azmi, a New Car Sales Manager. He also greeted me with warmth and made his personal business to educate us on various options we had available. He spent significant time with us offering his help in the seamless execution of the transaction. He assured us we were in the safe company of Sanjeev Kaushik.

Khalil was right. We found Sanjeev very helpful and not at all obsessed to only closing the deal. He provided very relaxed and involved car buying experience. My son Joe who has been a service manager at a Honda Dealership in Texas (He did not disclose this information until the end) was also very impressed with the level of customer care provided by both Khalil, Sanjeev and their finance department.

After the selection of the car and completion of paperwork with Sanjeev, we were personally approached and invited by Finance Manager, Ardian "Ardi" over to his office for formalization of the paperwork. We found Ardi to be highly professional, thorough and very friendly as well.

As we drove away from the dealership in our new car, my son and I looked at each other and said "What a pleasant experience!

Being in people business for more than 35 years, I know the winning attitude only trickles down from the top. Kudos to the top management for empowering their employees.

Iqbal Tareen
Joe Tareen

Very pleasant car shopping for my son, his fist car, everyone was very nice and they never forgot us. Will definitely buy there again, finance department was very helpful and not pushy

Wonderful experience. The staff is so friendly and polite. The work was done efficiently and competently. Very pleased.

Looking for a car under 25K, I honed in on the Civic, as my gf has one and I rather liked the updates its gotten of late. Went in, worked with a sales rep named Stefani. She was very responsive to what I was trying to do. Lots of reps will push what they want to push, but once I explained I was basically just choosing between colors on the car, she walked me over to the lot, let me see them in person, and once I knew which one I wanted, we came back and finished up. I came back a few days later to buy the car, and the process was fairly painless. Stefani helped get things started, and a financing agent finished things up.

I don't really have any criticisms of the process. Everything went as well or better than expected. Their pricing was competitive and reasonable, they were efficient with a trade-in, and things just went very smoothly the whole way.

So yeah. Good stuff.

Excellent customer service by Mogeb Azim. He put an effort to explain me what things I should be looking at when getting a car service and suggested me with options with pros and cons. After service car is running like new. The most important part he also offered me the the discounts available on the service. I will go back to him for my next service.

Had a great experience this past weekend buying my son his first car. Ask for Haneen!

Had to drop the vehicle for a checkup. Hope to hear to hear from them soon.

I recently visited Honda of Tysons for the time to have my wife's 2015 Acura RDX serviced. I was promptly met by Tim Godinho who became my Service Advisor. He was polite, friendly and smiled. He listened to the issues that were of concern and never interrupted. He then responded with a well versed game plan that included a few options. I never felt pressured and my gut told me he was knowledgeable and not overselling services. We agreed upon a time that he would circle back to me once they had a chance to fully inspect the car. Tim was on-time and explained what was discovered and what his recommendations were. They made sense ans we moved forward. The work was done timely and was ready when I arrived. They washed the exterior and the interior was left in good shape. Rates for labor and parts were fair. I will definitely take the RDX back again. Thanks to Tim for treating me with with professionalism and top knotch customer service. Best, Todd Z.

Had a wonderful experience working with Mohamed and his team at Honda of Tysons Corner. Low pressure - Gave us what we wanted - Quick turnaround on paperwork and finance. Couldn't ask for anything more.

Would never buy a car from here again, terrible experience trying to cancel a warranty on a new Honda. Was given the run around for several months to get the money I paid for the warranty refunded to my loan. I was finally able to resolve the issue after getting Honda Financial Services involved.

I've been taking my Honda here since I purchased it from Honda of Tysons Corner, and while I've had hit-or-miss experiences with other service advisors, I can't speak highly enough of Tim Godinho. My car was up for its 100k maintenance and after detailing what I knew would be a pricy maintenance visit Tim and the team of technicians started work. About an hour or so later I got a call back from Tim where the technician had found additional work that should be done, but throughout the conversation Tim was very upfront about what things should be done for safety or reliability, and what things could wait until later. Yes, it was expensive, but I never felt pressured to do something and I didn't feel like I was being upsold, which was a relief. I think everyone who's ever found "their guy" at a repair shop can relate to that feeling of relief, and so long as he's around Tim's going to be my guy at Honda.

In working with Moe my car needed to have some parts replaced for my CR-V (7 years/76500 miles) and he gave me the proper estimate and the expected timeline for the service. It was quite a bit of time but the lobby was a good place for me to bring my laptop and get some classwork finished. I could have easily taken a shuttle ride to Tysons Mall if I was feeling antsy at all.

Though I was sorry to lose Jeremy Hand as my Service Advisor, I have found Steve Farr to be of the same caliber as Jeremy. I am completely satisfied with Steve. Please express my appreciation to him.

DO NOT GO HERE. When I arrived at my home I noticed all the stuff moved around my middle console and all the change I had for tolls was missing! Haven t noticed anything else missing yet but I wouldn t trust them with my car if someone is petty enough to steal my change and all I needed was an inspection.

My car buying experience was one of the best ones I've had. Haneen was my salesperson. She was friendly and explained everything throughly. She has great knowledge about the vehicle and she made sure I understand all the saftey features i have, she answered all my questions. I'm very happy with my experience in tysons Honda. Thanks Haneen! Ask for her if you are looking for a great customer service and deal!

Great experience with the service department. They were able to quickly diagnose an ongoing problem that another service center could not. They do a great job of explaining what repairs my car needs, and the priority of each repair. I appreciate their honesty and the great job they do to help keep my car running.

I arrived right on time for my appointment (a routine oil change and tire rotation). My service advisor (Moe - I remembered his name this time :-), was very pleasant and gave me a time estimate of how long it would take for the maintenance to be done on my vehicle. He also was very patient and explained the differences in the oil (synthetic blend vs. full synthetic) and how the tire rotation process works. This is my first new car (after 8 years of commuting with NO CAR, so I always have a lot of car maintenance questions) and Moe is very patient and answers all of my questions and concerns. My car was finished in less than the time he quoted me (which is always a plus). I could go to any Honda Dealership in Montgomery County and get my car serviced, but I CHOOSE to drive from Rockville to Honda of Tysons Corner because I had a very pleasant experience in both purchasing my 2016 Honda Civic from Moses (back in June 2016) and now dealing with Moe (Green Team Service Advisor) currently. I have found that some of the dealerships here in Maryland tend to try and do a lot up-selling (offering garbage like "paint protection", fabric protection, and pin striping applications, and those ugly plastic door guards) or they say you need repairs that you don't need! I didn't have anyone approach me trying to up-sell me anything at Honda of Tyson's Corner! They were also able to give me a cheaper APR than I was able to get when I walked in the door with my own financing! I highly recommend Honda of Tyson's Corner to anyone looking to buy a new Honda or get regular maintenance on their current Honda.

Purchasing the car and the finance department was great. I looked at several cars, and they appeared very patient and answered any questions. BUT the good services ends after you sign the papers and drive off the lot. One time, my AC went out and they said there was a leak and quoted me $1800. A family member worked at an autobody shop and found out it had a recall. I took the recall number to them and they were rude, said "I know what the recall says" and tried to refused it. A technician looked at it and said it would be covered under the recall. Every time I go to get my car serviced on my service plan I purchased, they find at least 1 other thing that isn't covered under the service warranty. Most of the time, it amount of $200+. Today, it was $600. They try to replace my $109 cabin air filter every time I change my oil. I called them out of changing 6K miles ago, and they backtracked. I spend more money on these maintenance services on this 1 Civic than I did on either of my Toyotas, which had more mileage. I asked the service department whether Honda made inferior products or are they just trying to sell unneeded services to make more money. Not to mention that every visit takes at least 2-3 hours for an oil change. I will never buy a car from them again.

We recently purchased a Honda Odyssey. Their sales rep Shabir Baba provided excellent service and a very competitive price. Their professionalism and efficiency were far superior than other Honda dealership we talked with. I would highly recommend them.

It was a nice experience with Honda of Tysons Corner, I took the decision to get my new car from them as they are honest and gave my a lot of their time to explain every thing as this is my first car in US.

Thanks Mohamed Ameyar & Amin I feel that we will be friends too.

I had a great experience at Honda of Tysons service department. Scheduled an oil change and needed to get it done very quickly. I was in and out in 39 minutes. Stephen Farr was the service advisor. Blue team rocks.

Aylin was terrific! From when she first greeted me until I drove away in a new car that I love, she was helpful, kind, and forthright. Great experience. Thank you!

Moe did a wonderful job! They were very busy but he made sure my oil change was completed on time so I wouldn't be late for work. I really appreciate that!

That s my second car in two weeks from the same dealer Honda Tyson corner to Sales representative Khalid Janah did amazing job explaining everything to me and make me choose the right fit for my lifestyle thanks again