Really amazing! I want to congratulate you for the speed, professionalism and service offered even in quarantine time. Phone again defective and I pissed black. I follow the instructions of the Service Huawei. Home collection on Monday and P 30 repaired perfectly in my hands Thursday evening. I have...
A fraud! Not very serious and not very reliable ... I am in possession of my sim, a cell phone box and my accessories including earphones and battery charger but at the technical center there is nothing of this!
They always want transfers to go on though A suck, without dignity !!!! I will never...
One of the few centers with technical skills for the repair of products.
I sent twice my Nokia Lumia 520 with reception problem (inability to call / receive calls or surf the internet if not via wifi) not resolved. The first time from the repair sheet was "mechanical repair", but the problem was not solved at all. Returned, arrives after a week with the label "Dear custo...
Indecent!!! Waiting for the express courier to collect my device to be repaired, for 12 days following 3 missed collections !!! Bad service !!!
Punctual and precise home collection service. Repair estimate (out of warranty) equal to 3 times the current market price (new). From the customer's point of view, unfortunately, just a waste of time.
Bad at all!
I needed to repair my XS Max phone because it fell and with the rear glass broken, through Tim Next.
It was 3 weeks before they sent the shipping note, I had to call Tim 8 times and send 3 emails!
then finally the arrival, the shipment and after 2 weeks, this morning I was sent back, ...
Excellent company ... very friendly and kind in knowing how to accommodate the requests of their customers ...
Punctual and reliable, I had a great time. I don't understand the negative reviews.
Thank you phone repaired in record time !!!!! thanks a lot !!!!! !
The worst service center ever seen !!!! From an initial estimate of 69 euros, they asked me for 200 euros. And Samsung is worse than them
Reading these more or less positive reviews I hope my iPhone XS Max is repaired in all its problems
Reading the other reviews I was a little hesitant to lean on this s7 edge glass repair structure. In a week and a half they have it perfectly repaired and updated. Now it is in perfect condition! Thank you!
EDIT: they updated the operating system by branding the smartphone thus preventing me from...
I sent my Galaxy s8 with glass of the broken display and charging circuit malfunctioned at FIRST COMMUNICATION through Tim Always Safe, as soon as the reviews read I was discouraged and worried instead the phone arrived within the deadline and AS NEW ... I requested the repair card has been changed ...
Sent the phone in repair with Mediaworld warranty, returned perfect in a few days.
During the Christmas holidays the sound of my Samsung stopped working, I was afraid that sending it to repair would have ended somewhere and I wouldn't see it again for a while, instead I discovered that it ended up in this repair center in Italy and it's returned as new after a few days. Excellent ...
DISASTERY CENTER FIRST COMMUNICATION SRL
I send vodafone the apple phone to be repaired, a phone that by now no longer turns on, they tell me that we need to change the side tone of the ringtone, at a cost of 300 euros plus VAT, because for this reason the phone does not work. Absurd, from checkup ...
From May to August I still have NO SOLUTION: iphone 8 plus 256 gb ruined a phone for me and they still don't replace it despite the phone agreements with tim next that had to return it with new and regenerated apple! I AM A SCAMMER WE SEE HOW IT WILL DEFINITELY FINALLY MISS THEM FOR THEM!
I've already sent my samsung to this help center twice through the media world. They gave it back to me saying they had fixed it, but it still had the exact same problem. (the problem is at the microphone therefore easily verifiable if adjusted or not).
Now it is again at this center that I sincere...
I write after reading the reviews, which to tell the truth made me worry before sending my device, premise, I am a Tim Next customer, following the breakdown of the display I call the customer service who books the collection with the courier to transfer it to the company in question, the first thin...
Sconsigliatissimo. I sent my iPhone 6 still under warranty and claimed that the problem is not part of the so-called compliance problems when my iPhone from scratch one morning did not start working at the screen level (nothing could be seen despite the intact screen) they asked me for 280 to fix ...
Serious, friendly and precise staff, not least very professional.
Bad experience I handed my tel to the courier on the first day of August and still today almost a month later I don't know what happened to my phone, I did the next with Tim but they also tell me that after the numerous reports to the assistance center does not respond to Tim, despite the insurance ...
Good evening you sent me the wrong iban code and you can have it immediately even by some contact who made the payment
I have my meizu in this service center and I am waiting for me to come back, but given the reviews and the stars that run on this center I start to pre-care myself, we hope that they will contradict me so that I can give them 5 stars, we keep our fingers crossed.
With real pleasure I was denied, I ...
Beautiful company..but part of the management .. has not yet figured out how the global market runs
On the delivery note, the contact is wrong, the toll-free number responds from Romania and they do not speak Italian until today they have not yet picked up the phone and neither will they ever see it, they will certainly hear my lawyer
In 4 working days they changed the glass of my S9 and also the frame that had been scraped in the fall. A fantastic service, the phone is new again. Congratulations indeed. Thank you First Communication
Day, through tim next I sent an iPhone X to replace the front glass, withdrawal 02/10/2018 made 12/10/2018, replaced glass, intermittent display; faded colors, red spots on the display, I do not think we can talk about professional operators, do not give back a device in these conditions! Negative e...
Relying on them because of the contract with the media world, I was frightened by the extremely negative reviews of the other users.
But with great joy I must say that I have changed my mind. From the sending of the documentation to the time of the call with communication of the day of the retreat,...
Today I received my repaired and fully functional smartphone :)
Great assistance service !!!
Apart from I didn't understand what this first communication is for. I contacted Lavazza for a coffee machine to be changed or repaired as a guarantee. We are looking forward to seeing all the negative feedback. For now I put three stars.
I waited a week before making the review, to see if those bad reviews that were true were true. I tell you I was skeptical about what I had read I sent my broken LCD cell for assistance from them through tim next.
I found myself very well, the cel is fine and it is perfect tt, the box of course I h...
Good evening, after reading the many negative reviews I was hesitant about the professionalism of this company. I state that I am very meticulous in terms of smartphones, I had my Samsung s8 picked up by courier (tim always safe) because following an accidental fall the display broke, withdrawn on 1...
A SCANDAL !!! SENT IPHONE FOR ASSISTANCE FOR 4 TIMES AND NEVER REPAIRED !!! I HAVE ALWAYS BEEN DELIVERED WITHOUT A WORK CARD !!! ABSOLUTELY TO AVOID !!!!!!!!! I HAD TO PUT US A STAR OTHERWISE IT WAS NOT POSSIBLE TO COMMENT !!! BUT THEY DO NOT DESERVE A GOOD NOTH .....
SERIOUS 'EQUAL TO ZERO MANDATO A SAMSUNG NOTES EDGE FOR 4 TIMES FOLLOWING IT IS TOLD ME TO CHANGE THE BATTERY, ONCE IT CHANGED THE PROBLEM YOU RESIST. THE TECHNICALS WITH ZERO EXPERIENCE.
Honestly I find the absence of professionalism of this absurd company. I want to tell you about my case that I am sure before communication knows well given my numerous complaints. I state that this is the fourth time that I return the PC for repair to you. The pc in question is an MSI GE72VR 7rf 40...
I brought my Samsung A5 2016 after 9 days of life for a led return that does not turn on, and after a month they tell me that there is oxidation in the phone and it is not covered by the warranty and it is necessary to replace the display logic board and electromechanical parts at cost of 250 euros....
htc phone a year ago as a guarantee sent for assistance by the unieuro of Bellinzago Lombard 3 times over three months (it was June 20) returned x well 2 times with the same identical defect ... incompetent or superficial ??
A phone assistance crap repaired but with other defect
I make this review after reading the reviews already published.
Given that the popularity rating for a company today is very important, it is so also in my job, I don't understand how you can negatively review this company .... my s7edge was withdrawn on 19/7 and it will be returned to me the 24 .....
Perfect service, in 3 working days picked up at (Ud) 4/16 and returned the repaired phone 20/4 by their courier. Received in impeccable packaging and details of the intervention made specifically. The problem was no signal from the p20 lite, now it gets better than before. Excellent service
They do not repair what is required and in addition they make you pass as if you wanted to rub them. At the limit of ridicule.
They repaired my Huawei p30 pro's screen perfectly in one day. They received the package at 10 am and sent it back the same evening. Compliments!
I sent my samsung s5 for repair via trony. Phone sent for assistance 4 times and never repaired, the last time they held it for 6 weeks and then told me that there was no problem and they gave it back to me! I strongly advise against it
minus 100
Very bad the collection point authorized HTC that March 28, 2016 I delivered a M8s (acquired in January 2016) and after two months, since they did not receive the touch ordered have sent Prima Communication display.
(Estimate for the repair by the collection point Euro 200)
Very bad HTC...
I sent a meizu m3 under warranty ... this disgusting slide has deformed keeping it in my pocket the phone has a clear deformation of the body with consequent cracks only on the touch they refused the warranty asking me for 110 eur for a phone that costs 140
I sent a 930 lumia which had a black spot on the display (defect recognized by Nokia) but refused the repair on the grounds that the phone had damage from shocks that even from the photos sent to me are not at all obvious
The imperfections of the frame were merely signs of wear
Phone under guara...
Bad technical assistance. Long and unsolving times.
To avoid!
What to say?
the cell phone is collected on Friday afternoon by the courier and yesterday evening I receive the email that the same is being delivered for today.
So early for the replacement of the display, however, under warranty?
I hear the Prima directly this morning but they cannot give me an...
Only five stars are not enough ...
The top of home appliance assistance
I sent my iphone 6 in media word assistance which was the second year he had a GPS problem that tells me that I was 700m from where I am, two weeks pass I try the phone and mine had created a new problem the camera is almost clogged not even one day that I had the phone in hand I had to send it back...
Iphone 7 plus sent for repair by tim to repair the cracked display (touch screen that worked completely), after the repair you repaired the cracked screen but now the touch screen no longer responds to commands. Thanks for making my phone useless
Bad !! I sent a microsoft phone as a guarantee through the microsoft assistance at first communication, I state that the same phone I had sent in warranty before through the point of sale where I bought it for the same problem, I had been repaired under warranty and after a few months I am having th...
Reading the various reviews I was a little skeptical about the end that my Galaxy S6 Edge would do, but I have to say I was pleasantly surprised. Cell phone sent Monday, by courier (comfort care samsung service) I returned next Thursday, only 4 days later. Obviously repaired under warranty.
The onl...
Serious company, helpful and super reliable!
Who gives 1 star in my opinion is wrong big time!
I recommend this assistance to all those who ask me where I have taken my cell phone to have it repaired ... I would have given even 8 stars! TOP!!!!
At a distance of not even 7 working days smartphone (s8) sent to repair assistance, return ... like new !!
Congratulations!!!!
I had the need to contact this company twice, having to send my Huawei smartphone under warranty for assistance. In both cases, the repair times were truly astounding. WITHDRAWAL, REPAIR AND RETURN IN LESS THAN 72H. Fantastic.
I sent a Sony Xperia Z2 phone via vodafone for a problem with the microphone, a Sony Xperia Z5 COMPACT came back after a month and a half with significantly lower features, after some exchanges of emails and phone calls They promise us (I say "CI" because they promised to me and to the vodafone cent...
There are no words for this help center ....
I sent my P20 through the huawei assistance service on 5/10/2020 and returned it to me on 02/11/2020, so after a month and not 10 days as pre-informed, but this is the minor disruption, because the phone came back to me without being repaired, plus with ...
I leave a review because given the negative reviews it seems to me to be correct and it is not right that those who are satisfied should not face it. I sent the phone with Tim's SemperSecurity insurance, so they are a forced choice.
I have an iphone 8 that had broken the front and back screen and a...
They are not professional at all
The first of the month I send the Samsung Galaxy s6 edge mobile phone to help with problems with the battery charger and the battery which lasted very little.
After 1 week I receive it and for two days everything is ok ... on the 3rd day the cell phone starts to tu...
My mate 20 pro was sent for assistance due to a problem with the display and I have updated the sw ... obviously I came back with the same problem with the words: cannot reproduce (just try a black image in the dark with the brightness at minimum to see it ..... vabbeh) ... now I have postponed it, ...
Great communication, great repair, fast repair. My Honor 10 is back as good as new.
I can feel super satisfied with the service offered! I sent my samsung s8 + in repair with the screen destroyed and even a few pixels damaged Tuesday, I was positively impressed to receive it at home like new on Friday of the same week! SUPER EFFICIENT !! 5 stars deserved, BRAVI! maybe they all work...
Mxrda company! Do not even use gloves before gluing backcover
There are fingerprints on the P30 pro's camera! But who did you hire? Those landed in the south? Cretini ... 20 days of waiting and then having to send him to repair again ... Change the job !!
I state that I am not satisfied but more exceptional !!!!
So I don't know how full of negative reviews I have had a problem with defective pixels on the S7edge display on Thursday 9th February I sent the phone to the first com. Through tnt everything without paying anything.
Today MONDAY 20 FENBRA...
Sent my Samsung S6 Edge plus on the 19th returned today I would say that it is not bad considering the Christmas period. Kind and very helpful even in telephone assistance I can't complain I recommend it.
I send damaged device through tim always safe. Tim specifies exposes both the broken display and camera damage. Too bad it comes back on schedule, but only with the display repaired.
Obviously I immediately call Tim to avoid blaming me for the damage as soon as I receive the device and send confi...
Too bad they only have the name of communication. Bad in solving problems, after 9 weeks the phone is still who knows where
I had problems with my s7 flat due to an operating system error that did not start anymore I called Samsung to understand what it was I did the tests they listed but nothing told me to take it to assistance in my area is I said no I preferred a the gold support and I must say without excellent excel...
Phone repaired and working, I had a broken screen thanks
On March 23, 2016, the TNT courier went to pick up my Lumia 925 at my home. After a few days, Prima Comunicazione informs me that I received the device. I look forward confident. April 5th surprise! I get an email where I am informed that the phone has a faulty motherboard, but due to an injury on t...
Incompetent. Device sent for assistance twice, they have not resolved.
Unable to communicate. Absurd experience.
You can not not put five stars. I sent my Samsung Galaxy s8 plus in broken glass due to the service offered by TIM. They returned the new product (!!!) in just 5 working days. I can not say very satisfied, thank you !!!
Sent huawei mate 20 pro dual sim faulty and quickly they did not repair it, but they sent me a new one (as specified by my changed number) which, however, is not dual sim, but mono sim ... I wait and I reserve the right to modify reviews only if they solve the problem since a dual is essential for b...
Sent in repair samsung a5 with warranty with stain on the display, not at any hit nor dropped. After three weeks they notify me through the media world of Turin that the repair is for a refusal payment. From there my ordeal begins. I collect the broken glass behind I refuse the collection they send ...
Unfortunately I find myself here to do a negative review ... I sent the phone 2 times for assistance with Huawei, and 2 times they did not fix anything. Now I have to open a complaint with Huawei and wait, very little professionalism. The only positive note, shipments by fast courier, and perhaps no...
They were extremely fast, phone repaired under honor warranty in 48 hours including shipping and returns, sorry they have bad reviews from someone who wants to be smart
"PERFECT"
I sent my Galaxy S5 through ultra-fast samsung people repaired and sent back in six working days. Great competence, courtesy and understanding. Updated operating system, hardware and support. First Communication S.R.L is a reference of excellence. Congratulations
They repaired my S8 which had remained schaischiac under a car and now looks like new and fully functional ...
Well done ...
Galaxy Note 4, replacement motherboard under warranty. Excellent assistance and timely answers on the state of repair!
I sent my phone for repair, thanks to the "Wind screen protection" insurance.
In less than 7 days I received my smartphone as new.
Repaired crystals, glass and touchscreen.
Only advice, make the backup, because mine has been formatted (they had already advised me to do it).
phone sent and returned after only 2 days repaired and fully functional! great service
Huawei P30 Pro Repaired Through TIM Next Service.
Unfortunately, the processing speed does not match the quality of the same. Phone returned with the Scratched Backcover as well as, surprise of surprises, after only 4 days of use the screen showed a clear melting of the crystals (almost certainly c...
less than a star I can not put .. but I would have gladly put it .. I send my iphone (just because the apple has passed the year) for the key vibrates / sounds that did not work well, did not shoot .. result? the damage is not covered under warranty, SHOULD SUPPORT AN EXPENSE 280! BUT WE ARE SICK ?!
I personally fixed the problem to my Nokia Lumia 930 with 2 drops of Super Attak where they asked me for 184.54 to replace a display that did not present or present problems. I strongly advise against this assistance center.