Marc Suyckerbuyck
Reviews 1
soka S
Reviews 1
I think Essent is a bad supplier and administratio...
I think Essent is a bad supplier and administration is 0 at their + expensive. By mistake account I am always behind calling and every time saying it is alright but apparently unfortunately not so I decided to change just go away from Essent and now I am resting.
Fernand Naudin
Reviews 1
Stalkers, dishonest, you must never tell them yes....
Stalkers, dishonest, you must never tell them yes. I change supplier and they continue to send me bills!
Mii Koo
Reviews 1
In view of the comments and the experience of the ...
In view of the comments and the experience of the forced sale undergone, I think that it would be time to question an instance in order to put this alleged company in front of its abuses.
Naomi Persoone
Reviews 1
Although the employees on the telephone remain fri...
Although the employees on the telephone remain friendly, the file management is at the lowest level. My roommate and I already planned a switch to another supplier after 3 months because of their horribly poor communication. Our EAN code turned out to be incorrect, then again but the meter numbers w...
Philippe Modica
Reviews 1
Fraudulent telephone canvassing. The person preten...
Fraudulent telephone canvassing. The person pretended to be RESA (a network manager) in order to confuse me to sell me a contract.
Jimmy De Ruysscher
Reviews 1
Invoices do not arrive on time, bad correspondence
fusion vw
Reviews 1
Never ever conclude a contract with Essent. Obliga...
Never ever conclude a contract with Essent. Obligation practices that come to the Netherlands from Belgium. This supplier does not belong on the Belgian market. People are warned, once you have signed the contract you will pay your blue.
karim f
Reviews 1
They only think about money I have 1 month with th...
They only think about money I have 1 month with them I did not use anything I had to pay 60 euros I switched to another supplier then they send a bill almost 200 euros
didier melin
Reviews 1
What to say!!!!
What to say!!!!
A telemarketer of arrogance and limit the aggressiveness ....
Contacting a possible "future" client saying "Will you send us walk like the others?"
This seller that allows tu me and call me by my first name input communication ...
Use a tone to the limit foutage of mouth ...
And...
christelle Crasson
Reviews 1
1 star and again because we can not put less or I ...
1 star and again because we can not put less or I would not even put at all! First-time scammers, that's what they are. They walk you by lying to you and when you are well done, a penance to terminate your contract. 6 months later, they still send you bills and not small 195 for 1 month !!!!! Duri...
Jens Van Mellaert
Reviews 1
Slechte service, absurd hoge prijzen.
Slechte service, absurd hoge prijzen.
Sturen dubbele facturen op, je moet oppassen dat je niet dubbel betaald anders geld kwijt. Ze sturen hier zelf herinneringsbrieven voor op waar je dan voor moet betalen ondanks ik deze had betwist op dag van ontvangst.
Antwoorden niet op vragen per mail
Geven...
Reptincel- Gaming
Reviews 1
scam
rebelle0210
Reviews 1
Thieves !
Bernard Debeuf
Reviews 1
I make my uncle's payments. He still has a credit ...
I make my uncle's payments. He still has a credit note from Essent too well. Still no answer after 3 mails and 1 phone. Very poor communication. They had to take this player from the energy market.
DIEYOU GAMING
Reviews 1
when he comes to your house to sign without agreem...
when he comes to your house to sign without agreement, we are in the third contract without our agreement really a nice gang of thief. try your thief provider
Jacques devos
Reviews 1
More
Super Man
Reviews 1
Catastrophic. To flee !!
Stephane Flahs
Reviews 1
take people for idiots with your two asshole in fr...
take people for idiots with your two asshole in front of my door which says that it comes from on the part of ORES that in the end you realize that it comes from on ESSENT damage for the big cow it left empty-handed
Audrey Fostier
Reviews 1
One of their representative went home in late July...
One of their representative went home in late July, I refused to make a contract and a few days later, they send me one, I call to cancel it. I receive what it is canceled, in mid-August, I receive a letter from my current supplier who told me that the change will happen, I remind Essent who tells m...
Chantal LEHANCE
Reviews 1
Scammers, incompetent ones. To avoid absolutely !!...
Scammers, incompetent ones. To avoid absolutely !!!!!
eugen popescu
Reviews 1
You need to avoid this company. Totally worthless....
You need to avoid this company. Totally worthless. After 6 months I still didn't received the final bill. So they're avoiding to pay your money back. Only answer from them was that their system sucks and it has a problem and I should be patient. That's why next time they'll discuss with a lawyer
Jean-claude Simon
Reviews 1
Could you send me m is charged paper and address I...
Could you send me m is charged paper and address I have mail to you to devote ... jean Claude Simon 27/03 / 1957.Cite of the hut lurette 19 6850 paliseul
typhanie Mohedano
Reviews 1
Bonjour,
Marianne DT
Reviews 1
When renewing your contract, they don't give you t...
When renewing your contract, they don't give you the best deal. They just continue the type of contract you already have, which could be way more expensive than the new offers they have. I lost more than 500 because of this and they don't care at all. Loyalty clearly doesn't matter because now I ha...
sandra dra
Reviews 1
Deplorable after-sales service. HUGE error in the ...
Deplorable after-sales service. HUGE error in the billing service found in March, we are at the end of June and still no real solution. This strip of donkeys claims 1500 kWh, actually consumed 463 kWh and I was the one who had to take all the steps to make sure there was no problem. Credit note sent...
Arnaud Aerts
Reviews 1
Long live telephone harassment !!!
Monya De Moor
Reviews 1
Customer for several years, but terrible service! ...
Customer for several years, but terrible service! Incorrect invoices, direct debit suddenly stops, ... Consider switching
Inge Pauwels - Toscanzahoeve
Reviews 1
Nooit meer! facturen zijn zeer onduidelijk. als je...
Nooit meer! facturen zijn zeer onduidelijk. als je om duidelijkheid vraagt dan krijg je ineens een andere afrekening als initieel. dan ineens een openstaand saldo met kosten. weer een ander bedrag. weer uitleg en juiste afrekening gevraagd. niets meer van gehoord en dan een aangetekende met opnieuw ...
Crispijn Casteleyn
Reviews 1
Correct info.
Christine Hardy
Reviews 1
Very kind ;)
Lucas B
Reviews 1
Super service! And the best prices!
Charles Van Dun
Reviews 1
Ik ben bij Essent terecht gekomen via Mijn Energie...
Ik ben bij Essent terecht gekomen via Mijn Energie.
Ik ben er klant sinds 1 april 2019, dus moest ik na +/- 2 maanden mijn
meterstanden doorgeven via Fluvius. Nu zijn we half augustus en heb nog steeds geen afrekening gekregen. Na 2 x telefonisch contact te hebben opgenomen en 1 x via mail blijft ...
Nino Pi
Reviews 1
The customer service is just a horror - it's again...
The customer service is just a horror - it's again a call center located where we do not know where and who does not listen to what you have to say. New customer, I decided to delete any contract with this company.
Calin Cosma
Reviews 1
Awesome.
michel de bodt
Reviews 1
Bad service. 14 days after our connection with Ess...
Bad service. 14 days after our connection with Essent as new customer, the dossier is still not passed on to Eandis and we are without Gas. Have already called 10 times to the customer service but it will not be resolved. The customer endeavor also does not work on Saturdays, Sundays and Tuesday aft...
Hamza Goemaere
Reviews 1
Essent you suck big time!!!
Diyar Gungor
Reviews 1
The biggest scam after the flat earth frankly you ...
The biggest scam after the flat earth frankly you have to file a complaint for scam
alain pissart
Reviews 1
incompetent
Yves Ladry
Reviews 1
Incompetent claims unjustified invoices, this base...
Incompetent claims unjustified invoices, this base on estimates of the network manager, does not ask any questions about anomalies and throws you the invoices by emailing the supplier ...
KY
Reviews 1
When you call, they've taken exactly something ......
When you call, they've taken exactly something ... bizarre
Olena Marynych
Reviews 1
Very customer-friendly people
Sivath Flux
Reviews 1
The customers are very unfriendly and simply submi...
The customers are very unfriendly and simply submit questions, refund of a final bill, I and my family have been waiting for 3 weeks. The customer service claims that it pays and does not know what happened to the invoice and payments for the rest. My essent.be account was also suddenly deleted. Whe...
Moe Skalli
Reviews 1
A scammer company, I pay 170 euros per month, desp...
A scammer company, I pay 170 euros per month, despite that I receive a count of 408 euros and another invoice of 615 euros without explanation and without details .....
dossin emilie
Reviews 1
Absolute unpleasant person on the phone wanting to...
Absolute unpleasant person on the phone wanting to have a contract with me that did not interest me I was entitled to "you always send us a walk or do not even answer the phone" already it is for a good reason and more , when does it mean to a potential future customer that he sends you around every...
Mara Moxley
Reviews 1
AVOID AT ALL COSTS! Unless you don't mind getting ...
AVOID AT ALL COSTS! Unless you don't mind getting ripped off. I hear around me stories of scams and what about the poor customer service. If a salesperson comes knocking on your door or on the phone and offers an offer "interesting" advice: to flee.
Steve Cook
Reviews 1
Simply calling away with some people is a disaster
henk nies
Reviews 1
Never had such annoying emails as from essent. Des...
Never had such annoying emails as from essent. Despite indicating that I do not want a contract, I will continue to receive an e-mail reminding me to pay an advance.
Grt D Sgher
Reviews 1
Pas op voor hun hollandse energie vergelijker.
Pas op voor hun hollandse energie vergelijker.
Die het mooi speelt.
Ze versturen een mail die je dan live moet openen.
Om zo je te leiden naar de knop om je klant te maken.
Normaal zou er nog een mail volgen om het te annuleren.
Dus nooit nog Essent. Al zijn ze zoveel keer goedkoper.
Ik zal ...
Annick Derese
Reviews 1
harassment by phone to sell their contract - 7 cal...
harassment by phone to sell their contract - 7 calls between 05/09 and 16/09 !!! they do not know the word NON -NEE -NO
Thomas Bourgeus
Reviews 1
poor customer service! 30 minutes on the line hung...
poor customer service! 30 minutes on the line hung without any result
Bernard Panneels
Reviews 1
Phone several times a week, pretending to be an in...
Phone several times a week, pretending to be an independent organization that has chosen you to take advantage of the offer that has been voted the most interesting on the market. When you scratch a little it's just a subcontractor looking to make contracts. It gives an idea of the honesty of the co...
G Han
Reviews 1
Very strongly not recommended, settlement of 4212 ...
Very strongly not recommended, settlement of 4212 euros on a fixed rate, phenomenally expensive rates. Aunt Kate's Golden Board: Never Essent !!!
andre louis
Reviews 1
Because for 6 months no response for my electricit...
Because for 6 months no response for my electricity bills
Marielle Verbayst
Reviews 1
More
Daniel Claeys
Reviews 1
one day a guy comes to me at the door to say that ...
one day a guy comes to me at the door to say that I will soon be without energy? I had not thought that I was already a customer at another supplier, so I had to connect with essence because of a mistake. I had already sent an e-mail, but like all those repentance crates would rather be lazy than ti...
Nacim Menu
Reviews 1
A real disaster. An incompetence rarely equaled. S...
A real disaster. An incompetence rarely equaled. Scammers without name. Flee this supplier as soon as possible, they will waste a lot of time and money. They do not even deserve a star. Just read the comments ... never again.
LeZeSeb
Reviews 1
The WORST after sales service ever seen. We ended ...
The WORST after sales service ever seen. We ended up with electricity COUPEE for 11 days due to an error on their part, the phone platform openly lies to you, makes fun of you, misleads you, ... the only way to contact them was a letter from our LAWYER!
--- FUZZE ESSENT ---
Nicole Nicole
Reviews 1
Of all the energy providers I've had is the most m...
Of all the energy providers I've had is the most mediocre and the most void of all! Indeed they took me a bill for an address to which I do not live because I had forgotten to delete the domiciliation. . So to use the account we do not hesitate but to repay since April 2018 I still waiting for my mo...
eddy van den heuvel
Reviews 1
Entering into a strangulation contract with someon...
Entering into a strangulation contract with someone who does not speak the language and that in 2020, that is the level of Essent.
Fabrice D.
Reviews 1
More
Nollan
Reviews 1
More
Suna Skapova
Reviews 1
I am having the same bad experience as others. The...
I am having the same bad experience as others. The sell man from Essent messed up my life.
Sulfur boy
Reviews 1
DANGER! DANGER!
Georgette Eichholtz
Reviews 1
ETOILES MOINS 10 MAIS C'EST IMPOSSIBLE HELAS !!!!...
ETOILES MOINS 10 MAIS C'EST IMPOSSIBLE HELAS !!!!!!!
herlinda vanthournout
Reviews 1
I am very satisfied as a customer at essent Redgy
Octopus 9600
Reviews 1
Telephone harassment
SALEH HAJI
Reviews 1
Electric Power Company
cin dia
Reviews 1
A commercial phone call for a contract so the offe...
A commercial phone call for a contract so the offer does not interest me, so it became very unpleasant limit to force saying that have them for jesters because do not want to go home ... To avoid
whats rocknroll
Reviews 1
I pay by direct debit, suddenly 2000 euros from my...
I pay by direct debit, suddenly 2000 euros from my account over 5 different transactions by Essent. Two weeks on the phone with 6 different employees, all with a different story, from "no mistake but I can't explain it" to "I've never experienced this sir".
Transfers can be recalled through the ban...
Blaise Leseultre
Reviews 1
Impossible to have an explanation on our statement...
Impossible to have an explanation on our statement. Threats to send a file to collections when we are looking for answers and we are systematically sent back to the network distributor. I will flee them as soon as possible!
Eline Schepers
Reviews 1
Very bad experiences, very customer unfriendly. Ea...
Very bad experiences, very customer unfriendly. Early termination of a contract due to the sale of a property proves impossible without excessive compensation. Never experienced this with any other energy company.
Rudi Cox
Reviews 1
try calling for more than one hour without success
Vince D
Reviews 1
As long as everything goes well, they do what they...
As long as everything goes well, they do what they have to do. Offer invoices online. But it soon becomes cloudy as soon as you request exact hourly rates with regard to. your contract and if you want to compare with fixed / variable day / night etc ... The threshold becomes very high when things li...
Seb Luca
Reviews 1
Young canvassers who come to you with their mouths...
Young canvassers who come to you with their mouths open to put you to sleep and have you sign a contract that they present as a bonus offered by the Walloon Region following confinement. Abject honeyed crooks! Close the door on them!
Eren K
Reviews 1
Not good service
Ulysse De Haes
Reviews 1
They rang at my door to tell me that the company I...
They rang at my door to tell me that the company I am with and a company that goes to France before coming to me and that I pay 3 euro difference per KW / h. In short, everything to give you a good brainwash and take people for idiots / pigeons with their moron come to my door and who and even enter...
Wesley Verdin
Reviews 1
Almost a year already switched to another supplier...
Almost a year already switched to another supplier. Yet Essent keeps stalking me non-stop with telephones "because they want me back as a customer". Even though they are 50% cheaper than the competition, I don't want to know more!
Jean-Luc Jacob
Reviews 1
personally i have been a customer at essent for se...
personally i have been a customer at essent for several years without having ever met the slightest problem; Essent is even the cheapest energy (electricity) provider in my area. It is true that we manifest ourselves willingly when we are not satisfied and do not bother to do it when all is well. He...
SANDER DEVISSCHER
Reviews 1
Just had another letter of reminder for invoices a...
Just had another letter of reminder for invoices already paid!
Do not connect !!
Stijn Hulstaert
Reviews 1
Can the countless bad reviews only confirm ... We ...
Can the countless bad reviews only confirm ... We found out in April that our natural gas consumption was charged incorrectly (wrong meter with a much higher consumption than ours) so we have paid far too much ... Despite a complaint with the Energy Ombudsman (I just got no answers from the customer...
dominique triekels
Reviews 1
ik ben niet tevreden over het verwerken van de rek...
ik ben niet tevreden over het verwerken van de rekeningen in februari 2016 krijg ik een afrekening van 2015 van 1307.80 in
april krijg ik een corretie rekening van 850.30
nu in oktober krijg ik terug eentje en dat is de twee bedragen van hier boven
zou je dan niet boos zijn
Fieke De Koninck
Reviews 1
CRIMINAL ORGANIZATION, pure deception
CRIMINAL ORGANIZATION, pure deception
In dispute for 2 years with this supplier. Please never take a prepaid contract because you will never see your money again. Complaint with legal mediation via test purchase also continues to drag on and remains largely unanswered. Billing always goes wrong. Th...
Matthias Thomaes
Reviews 1
Incorrect payments. Malicious Practices.
Incorrect payments. Malicious Practices.
Problem after 6! months still not resolved.
Extremely poor customer service, absolutely not recommended!
Ruth Kevin
Reviews 1
An unpaid interim invoice was deducted from my fin...
An unpaid interim invoice was deducted from my final invoice. This TTF was about the period after my move, so like other companies, it is credited so that you receive a correct final invoice.
At ESSENT this is not the case, they keep their feet and do not want to draw up a credit note from that TTF...
pieter keuppens
Reviews 1
Mafia. Wisely changed supplier and now final invoi...
Mafia. Wisely changed supplier and now final invoice with 78 reminder costs while we have never had any reminder. Never Essent again.
Lansier Rhino
Reviews 1
Wij zijn helemaal niet te spreken over "Essent", e...
Wij zijn helemaal niet te spreken over "Essent", en geven dan ook helemaal geen enkele review-ster aan "Essent" ( 1 moet helaas, anders krijgt men de review niet ge-post). Hun werk- en communicatiemethode is hallucinant, men wordt bewust bedrogen en men staat daarenboven machteloos. Mensen, maak nie...
C Dgdl
Reviews 1
I think the comments speak for themselves ... a si...
I think the comments speak for themselves ... a simple organized scam
eli 7500
Reviews 1
The next time your business representatives will s...
The next time your business representatives will show up at my place I will be able to welcome them! By the way
Lukasz Marc
Reviews 1
Never again! Heeel bad service, no contact. I want...
Never again! Heeel bad service, no contact. I wanted to receive a letter with invoices via mail, but still sent it to the mail. Can be forgotten for new and fine! Unfortunately
Arnaud josse
Reviews 1
Honteux
Honteux
Et ne veut rien faire ! Honteux
Essent plus jamais !!!!
PAPIKIAN ZABEL
Reviews 1
SUPER
Evelyne Stroobants
Reviews 1
Terrible customer service, who doesn't answer ques...
Terrible customer service, who doesn't answer questions very late or doesn't want to help. Always unexpected costs and fixed costs that are always higher than estimated ...
joris camps
Reviews 1
What a rock service! In the meantime I received an...
What a rock service! In the meantime I received an incorrect invoice 2 months ago. After several phones and emails still no correction. Also the discounts to which I am entitled under my contract are not given. This is deceptive.
Ghislain Despature
Reviews 1
I really recommend, no follow-up, no sav, society ...
I really recommend, no follow-up, no sav, society not serious at all
Angelo Caruso
Reviews 1
Deplorable! Can not contact them by email, their i...
Deplorable! Can not contact them by email, their interface does not work ERROR, ERROR. In theory I had an account which I forgot the password. Always try, the interface says to have sent an email but it sends nothing at all! Thursdays their tel is closed to the public! Other days, during the day the...
samuel cambron
Reviews 1
Unsolicited contact on my mobile phone. They claim...
Unsolicited contact on my mobile phone. They claim that my number comes from my distributor, which is impossible.
Joao Alves rebelo
Reviews 1
Scammers
Nancy Cleeren
Reviews 1
I owe money and do not reimburse. Pay full price a...
I owe money and do not reimburse. Pay full price and we are entitled to the social price
Laszlo Eros
Reviews 1
A door-to-door salesman from Essent tricked my 88-...
A door-to-door salesman from Essent tricked my 88-year-old mother into signing a subscription. They have not yet supplied Kw electricity and not even m3 of gas, but they still receive invoices and now also recently sent reminders. Called them several times and they went to rectify everything. So no ...