We recently purchased a Biloxi home through our realtor Christina Gaddis with Exit Prestige. As experienced buyers from out of area, we knew exactly what we were looking for in our real estate agent. Christina is that and more! Take my word for it...dont waste your time on anyone else. You'll see. Tell me if I'm wrong. Thanks for reading!
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I was planning a 2 star review, just because generally when you go in to talk with them they're nice people. But, from the day we moved in 'unprofessional' would be the only accurate description. Moving from another state, the first time we saw the house in person was when we were moving in. Apparently no one had even gone to look at the house before hand... it was disgusting. The first thing we saw was a ceiling fan covered in 2 inches of dust and it only got worse from there. She called their cleaning crew who did a shoddy job at best. We spent the next year and a half still cleaning... The oven didn't work for over 2 months, the dishwasher didn't work for over 2 months, we replaced just about every single lightbulb in the house ourselves since none of them worked, the toilet in the guest bath leaked, the fridge ice/water dispenser didn't work.. I could go on. Any maintenance issue we had to deal with was a battle, since they apparently had issues contacting the owner.
Attached is a screen shot of my conversation trying to get our security deposit back, we moved out June 20. Today is Friday, August 30, 72 full days since we moved out and we still haven't received it. We're at almost double what Mississippi law allows for the security deposit to be returned (45 days).
Also, just about every 5-star review, which I reported, as conflicts of interest, are from one of the employees.
Charlotte has been our anchor and voice of reason though a stressful situation! We're so glad we chose her and we'd do it again! She's informative, thorough, thoughtful and she definitely owns up to the fact that she works hard for her clients! A well deserved 5 stars!
For 20 years, I owned a successful real estate brokerage firm. During that period, we listed and sold more acreage and multi-family units in South Mississippi than any real estate firm I know of. EXIT Prestige Luxury Realty so impressed me; I merged my company with them. I sought to take advantage of their *High tech marketing capabilities. *Paperless document and signature system. *Quality Control process checking every for compliance with MS Real Estate Law and Rules. *Continuing education, which includes marketing in Social Networking something Broker Tashia McGinn excels. I am a former USAF Contracts Officer (which helps in commercial deals) and USAF Navigator. It is an Air Force reality the air crew takes on the personality of its pilot, and a squadron the personality of its commander. It follows a brokerage takes on the personality of its leader. Broker Tashia McGinn s vision of re-inventing real estate brokerage, her can do attitude, and dogged work ethic shows in the high caliber people drawn to this outfit. A few days ago, without realizing what I had said, I gave EXIT Prestige Luxury Realty the ultimate compliment an old crew dog can give by referring the folks at EXIT as the "People in my Squadron." Well, they are!
And just one more thing. If you own a multi family property in mid to South Mississippi, I have buyers!
The realtor has been very slow to help with requests and was very rude when questioned as to why requests for repairs were left unanswered. I would steer clear of this establishment.