V

Vince D
Review of Essent Belgium

3 years ago

As long as everything goes well, they do what they...

As long as everything goes well, they do what they have to do. Offer invoices online. But it soon becomes cloudy as soon as you request exact hourly rates with regard to. your contract and if you want to compare with fixed / variable day / night etc ... The threshold becomes very high when things like payments etc. go wrong. Caught them for not granting free energy package provided by the government and several times for unilaterally increasing the monthly advance. Each time it takes an unacceptable amount of time and energy to resolve this via email and telephone.

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