Stijn Hulstaert

Review of Essent Belgium

Can the countless bad reviews only confirm ... We ...

Can the countless bad reviews only confirm ... We found out in April that our natural gas consumption was charged incorrectly (wrong meter with a much higher consumption than ours) so we have paid far too much ... Despite a complaint with the Energy Ombudsman (I just got no answers from the customer service at Essent) has been dragging this on for 7 months now ... They are blaming Fluvius, while Fluvius has already provided all meter readings to them to make a correct settlement, but they refuse to cross the bridge ...

Absolutely to be avoided! Very customer-friendly company!