Palm Bay Chevrolet Reviews

Everything was great, except I prefer paying by check..I don't like using my credit card.. I will not be back,...

I recently purchase a 2019 Corvette Grand Sport 1LT about a month ago from a dealership in TX and I noticed the car was pulling slightly to the right and also a slight vibration under the floorboard resonating from the engine compartment. I took the car to Boniface-Hiers and spoke to Bobby Sternberg (Service Advisor) who got me set up with an immediate Service Appointment. The Service Staff thoroughly went over the issues I described to them and addressed each one in a timely manner. When I was given the vehicle back, I can immediately feel a difference in the way the car drove and felt. The Boniface-Hiers Service Staff did and exceptional job and I'm totally grateful. Even the Courtesy Driver (Charles) who admitted my car when I dropped it off was very Professional. Thank you to all for what you do.

Lex...

Perhaps the best car buying experience I've ever had. No drama, no pressure, just a very reasonable deal in a short amount of time. Car with the options I was looking for was located from another dealership and was available in a couple days. Jeff Goff did a great job working with me to ensure my requests were met and questions answered. All the staff were friendly and helpful. 5 stars.

Bobby did a great job getting my truck in for recall repairs, warranty work, and maintenance. He kept me up to date on where the truck was in the repair process and called as soon as it was done.

I had a recall on my truck. Service dept assisted me and listen to my concerns.

Dave Jacobs is the best sales man ever. He made my truck buying experience exciting. He has changed my thinking on buying vehicles again. I use to hate to buy cars but not with him. Thank you Dave.

I always have such a great experience when I go to the service department. Tim was great! Very professional and courteous.

Bobby Sternberg took great care of me and my service appointment was done before estimated completion time.

The service department, although helpful and welcoming, is EXTREMELY difficult to get a hold of!!

Went to buy a 2020 suv and was putting cash down....suv said 30,000 ...after sitting down manager with tattoo sleeve on his arm jacked the price to $40,000 even tho it said 34,000 on their website.... The love to play games...id rather go to cocoa....little did they know we would have paid full cash for it thats what they get....very rude and bullies in my eyes....i should have read reviews before we went....

Parts department is top Notch! Always there to help and very knowledgeable. Thank you!
.

I had a terrible experience at this dealership. I had a wonderful experience at the Kia dealership and that is the only reason I went here. Specifically told them not to run my credit with 10 different lenders but they did anyway. Finally approved me with $35,000. Down. Yes thirty five thousand dollars down. A truck that started at $69,900 but with rebates and discounts etc they got the price down to $51,600. I had to walk away. I didn't have the down payment. For that kind of money I could find a truck and pay cash for it. Shame on you AJHiers.

Our salesman was Danny and he was excellent very attentive very professional I'm very impressed

Was extremely disappointed in the quality of customer service I received at the service center. My opinion is the service manager was unwilling & rude towards me in answering or rectifying my concerns on my bill. I would NOT recommend this business,.

Our experience with Rosner was far above excellent. I had purchased my last car from them years ago but had never leased a vehicle before. Everyone there at Rosner made it such a pleasant experience that I have been very happy with my decision ever since. I am especially happy with the technician who helped us with leasing the car. Brian Swaney is his name. He has been exceptional. He has gone above and beyond to do everything he can to be of assistance. And he even took it upon himself to come help me out when I had to come back for a small service call. When he found out that I was there, he came over to the service area with me and not only worked with the technician to make things go faster but then took the time to go through the OnStar setup and after that took time to go over the features a second time to make sure that I knew how to use GooglePlay with my IPhone and other features that I can use with my new vehicle. And he had gone over everything when I was there the first time to take over possession of the car. My husband was also so impressed with the treatment we received that he took his mother and sister over a few days later to lease a car that we had seen when we were there getting mine. Rosner Chevrolet should be highly commended for their business style. They are a true asset to your company. Everyone we have dealt with there so far has been great and should be truly appreciated for all that they do to give GM a good name... Marge Mills

Great experience with Justin King. My purchase was very easy and he even helped me set up my new car!

Great experience start to finish, from Alex in sales to Brian in finance and the great deal on a pre owned truck. Bought my first car at 16 from Rathman's Chevrolet, the tradition continues with Rosner!

Great service experience. No appointment, no problem. Two hours later I was out the door! And they wash your vehicle! Great service staff! Very friendly! It s like walking into a family!

Fady was super helpful and knowledgeable. He didn t make me feel forced to sign off on anything and he got me a good deal. He and Brian stood with us past 8 to finalize our purchase. They were there till almost 9:30. Also, their warranty forever deal is awesome!

Had my Traverse serviced at Boniface Heirs Chevrolet, a week later prior to leaving for Indiana I noticed the oil level
Looked low. I took the car back and Adam Castle took care of getting my car checked out and in a short time they had me ready to go. I can t say enough about the professional courtesy and service from Adam.

A-list help, customer care, and attentiveness. Bobby was an awesome help with everything I needed and helped me get it in a timely manner. Recommend for promotions and any other accommodation possible. Would return to him for anything I needed.

I highly recommend purchasing your next vehicle at Boniface Hiers Chevrolet.. I was treated with courtesy from the first greeting. They made me feel comfortable throughout the purchase of my new Silverado.

We have been looking at several dealerships for our 1st SUV when our neighbor recommended Boniface Hiers Chevrolet. Thank you Moud for helping us find the perfect car. You were very patient and helpful as we had a lot of questions. We would recommend him to anyone who is looking for a car. Donald the sales manager was also helpful in handling the final details. .

Eric swist is a top notch salesman and I have bought two cars from him in the last month. He made my car buying experience stress free and got me two phenomenal deals. Mike Brown was also very helpful to me and worked very hard to get me what I wanted. If I could give them more then five stars I would.

Great place to buy and Service your car. I have been coming here for several years Thanks

Cliff in service is always on point for everything my 2500 High Country needs!! Thanks again for everything Cliff!

Bobby Sternberg is a fabulous service manager. He helps me keep my Silverado in top running condition and does so with courtesy and professionalism. He is the reason I continue to get all my service done at Bonniface-Hiers.

Awesome customer service. Special Thanks to Jasper !

This is the most Honest Dealership I have ever met.. My son and I spent the morning shopping for new Chevrolet from CORVETTE to realistic Equinox. They had some great sales going on at the time. Met four people while visiting. All were helpful, thoughtful, and very considerate. What a Great Day.

A pleasant surprise. This dealership did not play the "games" associated with buying a vehicle. They honored everything they told me before I drove 82 miles to buy the vehicle. They treated me with respect and minimized the stress. Lamont was an outstanding professional and helps restore my faith in sales representatives. The Warranty Forever is something you don't get anywhere else. I will check with them again for my next vehicle. Thanks.

My service advisor, Tim Heller, made me feel welcome during the appointment and service process and the oil change and other checks took less than an hour. I was very pleased with the experience.

Terrific experience with Dan Haffer (sales) and Brian Sweeney (finance). They both took their time to explain my best possible options!! Highly recommendable. We will be buying future cars with this Chevy dealership. And the warranty forever is a no brainer.

We were treated immediately and shown to the lounge area. The lounge area had a TV, wifi and vending machines. There was a play area for kids which should have more comfortable chairs for parents. All the others chairs were comfortable except for the playroom chairs. We ended up spending close to 5 hours there. A few of the crew members stayed after hours on a Friday night to correct a frustrating issue.

Came to the dealership asked to see the Sales Manager Justin Jarek Came over to me. I told him I was looking for a Volt. He in turn introduced me to Michael Durkin. Michael told me he had one. So He bought it up to the front of the showroom entrance and we took a test drive. I was impressed with the car. So we started haggling over the price. We eventually came to an agreement on price and i purchased the car. I knew what i was looking for and what i would spend maximum. We came to an agreement I departed with my car about 4 hours later. It was a pretty easy sale all the way around. I was looking for an easy sale.

I Would give him a 10 if I could..he was truly a great guy. He even called me the next day to see how it went the day before with my new vehicle.

Excellent service from Romano Micciche. He made driving home in a brand new Malibu Premier so easy! 5 stars for sure!

Might wanna steer clear of this place.....and go to Bob Steel.....

Had a rough start with my service from Boniface Hiers. Needing car repairs, and after taking the time to read their "About Us" page and google maps reviews, I opted this dealership over their competitors. I booked an appointment online for 7:30a, and had the vehicle towed to them at 7a. I called the service department and left voice mails x3 today (11:05a, 3:01p and 4:16p) trying to discuss my repair needs. The last voice msg was left for the service manager, Tim. I heard back from Tim near 5:30p, and agreed to the repairs. We picked the car up around noon the next day and have had no problems with the car since. (Apparently, they didn't look at the car until late in the day, so my 7:30a appointment was pointless.)

Friendly sales men and they go out there way for your satisfaction ask for Tony

Cliff was very patient and took the time to really explain everything to me.

Moses was great! Very helpful, professional and knowledgeable about the vehicles and very patient with us.

With the level of service, respect and product knowledge only a true professional would display I would gladly cast my vote for Justin for president. Justin went above and beyond for me and my family!

One star too many. We visited this place in hopes to find the right vehicle for us. Our 1st salesman, Justin, was very welcoming and friendly. We went on a test drive and then returned to the dealership. After we returned and once it was realized that we were interested in the vehicle. We were approached by the manager and another sales guy who was going to "take over" since the other one had an "appointment." We were asked at that time if we had a trade in. We said maybe, we weren't sure if we wanted to do that. Our new salesman was no where near as friendly as the first one. After spending time negotiating where he would leave the room and return several minutes later until we had what appeared to be an agreement. We even asked what we could get if anything for our trade in. They ended up low balling us with the amount of the trade in.. Then he left and his manager returned saying that the sales guy "didn't know what the customer wanted." At that point they no longer honored the price they agreed to and they tried to put the entire amount of our trade in pay off in the loan for the new vehicle. This brought the new balance several thousand dollars over MSRP. What an incredible waste of time.

Great team that works for you.
Thank you Jim and Dave.

Moses worked very hard in assisting us during the process of getting our vehicle. Normally getting a car is not a pleasurable process but he managed to make it fun. Thank you Moses for all your hard work.

My 2009 Silverado LTZ had a bad gas leak. Your mechanics found a badly rusted fuel tank and leaking fuel pump all of which needed replaced.
Adam Castle arranged to have the truck towed and kept me well informed of the repairs needed and the cost involved. Great job!

However I'm not at all happy with the Silverado. Just a few months ago my brakes went out in heavy traffic and I was able to avoid a wreck. I was only a few blocks from home and was able to creep back without incident. This was all due to a rusted brake line which your company repaired. Now the gas tank and fuel pump have rusted out. It seems GM knowingly has a huge problem with their cars and trucks rotting with rust from the ground up.

What I said about GM has no reflection on the service I received at Boniface-Hiers.

Bobby always is friendly and professional. Great service.

They always do a great job on my car and have a great customer service they why I come here

Great place for service. They are good on their word. If there is a problem they will fix it.

September 7, 2019



Yesterday my sister, Mary, decided she wanted to go car shopping and asked me to go with her. I told her the only one I would trust is Mike Durkin at AJ Hiers Chevrolet. He greeted us with an warm smile and a hello. I even got a bag of fresh popcorn! yum!! Mike asked Mary what kind of vehicle would fit her needs and what her budget was. He then showed us four vehicles for Mary to look at. He explained everything about these automobiles like he had personally owned them. Mary chose to test drive a 2018 Nissan Rogue. While driving this SUV, Mike explained all of the bells and whistles on this vehicle. Mary decided she wanted to buy this SUV and of course Mike worked his miracle to make the purchase happen. The whole transaction was VERY smooth and easy! I have to tell you, late last December, I personally purchased a vehicle in the northern part of Brevard County, at another dealership, where the service was so horrible that I lost faith in ever purchasing from a car salesperson/dealership again. Mike totally restored my faith with car dealerships! So when it's time for me to buy a newer vehicle, in the future, I will only go to Mike Durkin at AJ Hiers Chevrolet. Thank you Mike for making us feel special again! Sue Rice

Other Employees Worked With:Mike Durkin, Mike Brown (GM), Brian (warranties)

The Parts Department is awesome. I called looking for a bolt for my oil pan for a 2003 silverado. I knew the bolt would be hard to find because it is metric and about 6 inches long. I was told to call the dealer when I was searching around town, so I did. The customer service rep. asked for the VIN and found the bolt in the system right away. He did not have it in stock. He then told me one of the other dealers had it and now I have it. Thanks a million Rosner.

Susan Franta. More than BLESSED. And pleased with. This Young man. Great salesman. But more than that. A caring. And thoughtful. Concerned individual. For. Myself and FAMILY. Will be back!! . To your group. And Roman. . For sure. Tks. Mrs. And corr.

Bought a used truck from them few miles after I left the lot engine light came on bad glow plugs and thermostat. Then I noticed the truck started smoking badly which I received a ticket for turned out to be bad injectors. Then I'm traveling threw North Carolina thinking I replaced everything bad on the truck stopped for a bit to eat truck won't start bad starter. Now I just took the truck to my local Chevy dealer they say my coverage covers non of the five things wrong with it and one of them bad tires which this dealership sold me on as new what con artists o ya I put about 4000 miles on the truck that's it. Im glad to see you changed your message the first one you sent as soon as I sent a email but yes my truck now has 170 on it but when I was told the tires were new and I was charged for it kinda messed up when another dealer said they were shot

I went in looking to buy a car and found a great car!! I love my Suburban and Stephen Osteen was really helpful in the process. He didn't make me feel pressured at all and let me make my own decision and I liked that. He called me about a week or two later to check in and see how I liked the vehicle and I think that's good customer service. Thanks Stephen Osteen at Boniface Hiers Chevy. I appreciate all you did to help get me in the truck.

I have taken my car to Rathman/Rosner since 2008. My car is a lemon and have had nothing but problems with it. Have always got good service without problems but this past week I took my car in to have a faulty sun roof looked at............mind you it was recalled about the time I bought the car. No-one ever fixed it. Rosner told me they would take it and see what was wrong. They said my sunroof needed to be replaced, drains cleaned, seats taken out and carpet to dry inside of car out and electronics dried and special compound applied to connectors. I of course could not afford $1200-$1400 for a repair, so had to go get my car as GM Extended Warranty would not cover their defective sun roof.

When I went to get my car they couldn't find my keys, my seats, dashboard and headliner had greasy finger and hand prints all over the inside of my $48,000 Enclave Lemon. Thanks Rosner for ruining the inside of my luxury SUV and by the way I cleaned the drains in my sunroof, dried my car out myself. Saved myself another $1200 plus in service costs on a faulty GM vehicle. I will never, ever buy a GM car again. They do not stand behind their product!

Thanks again for getting grease all over the inside of my car.................left your tools in my car as well. In a hurry I guess!

Stephen was very helpful. He put me in the right vehicle for me. Such a great gentleman.

Ian was very helpful and very knowledgeable about the vehicle's and the process. He even contact an insurance agent for my coverage so I was able to drive the car off the lot same day even though I came unprepared.

I purchased a vehicle from Boniface, I noticed a few issues that needed to be addressed through there service department. I was told by the sales rep Ro to contact Tim Heller, I was very Pleased with Tim as I'm currently waiting for parts to arrive and approval from Chevy warranty Dept for paint repair. Tim has been extremely helpful with all my concerns and I would most definitely ask for Tim regarding any and all service needs. My experience with Boniface has been very positive!!

Professional from start to finish, I had a warranty issue and made an appointment, and had the problem resolved. They offered me a ride and pick up. I also like how the service tech covers the seat before they drive it.

Arrived at 6:45 for a 7:00 appointment. They did not start the job until 8:00. He did complete the job in satisfactory, reasonable time. But if he started it on time I would have gotten out an hour earlier.

Had an appointment to see a specific car. Should have been out front .
Someone should have tried to start it before we came.
So we waited till they jumped it. Really
And than the top dud not work the drivers use window did not work.
If I have an appointment all of those things go should have been addresses before I came.

Honestly 10/10 service. Had my dashboard/radio/instrument cluster go out on me. Took it in the service center for a check and within a few days I was back running. In the time between they provided me with a courtesy so I didn't have to moving. Big thanks to Bobby and everyone for there dilengent service.

The staff is kind and courteous. Just got a oil change, no Problems. But they do need to do a better job on washing the cars....just a thing with me.

Nour was excellent and answered all our questions!!

We were very satisfied with the customer service of Rosner Chevrolet. They went above and beyond what they were required to do.

I visited Rosner because my old car got totaled, and Tara took what could've been a terrible experience for me and turned it into a great one. The entire time I was working with her she was always looking out for my best interest, and I never once felt rushed in the process. She went above and beyond many times to help me out, including coming in on her day off, and assisting me with my rental car. There was a less expensive car at another dealership that I had considered, but I chose to go with this one because I wanted to work with Tara (and I'm glad that I did). She is amazing at what she does. Ask for Tara when you visit Rosner if you want a positive and personable experience!

Ariel was an excellent sales person.
Adam, Major and Ben worked extra hard to find me a great finance deal and to make the deal work.
They all stayed past closing to get me in the car.
Thanks to all, great job!

My experience was great. I saw a truck on line and went to the dealership and the truck was nowhere to be found and thought to have been sold. The salesman helping me is named Romann and he worked his tail off trying to get me what I wanted. The truck that was thought to have been sold he found hiding in the shadows of the dealership and he didn't stop there. Romann continued to work hard with his co-workers to get what my wife and I wanted. At the end of the day we drove home in our brand new truck. We give 5 stars for their hard work and dedication to give what my wife and I wanted. Thank you guys so much.

I have not been at all happy with my experience! I have a new truck, still under warranty that is having transmission and engine issues. The service department tells me that GM has put out memos that both my issues are normal and to just deal with them. I m sorry but NO! A new vehicle does not have transmission and engine issues start up out of the blue and have them both be normal. I am extremely disappointed in both Chevy and GM. If both of these were known issues by GM I should have been told prior to purchasing my truck. These are both now huge safety concerns. I will never recommend Chevy or any other GM vehicle again.

I found the staff to be very professional. I give kudos to Erin Dixon, Caltex Manager. She made the experience pleasant. Salesman Clifford Alford help me as well as my family feel at home. Thank you Boniface Hiers Chevrolet.

Our salesman Romann was great! He took the time to show us several different vehicles. We had an enjoyable experience he answered all of our questions and made sure we were very happy! Ask for him for a great deal and an even better car buying experience!

Boniface Hiers Chevy has been a pleasure to deal with. Dylan the Parts Manager is a great help and same with Tim in the service department. I will surely refer all my friends and family to go with Boniface Chevy!

Excellent service! Justin N was the most wonderful salesman I ve encountered in many years! He made the car buying process easy and memorable. I will definitely be buying more cars from him! Thanks so much!

My wife, Debbie, and I had a pleasant experience at Boniface Hiers Chevrolet on Sunday. Clifford Alford met us at our car with a very friendly greeting and welcome. Cliff was very helpful and patient the entire time that it took us to decide what was best for us and our budget. This was our second time purchasing an Equinox. Cliff was able to make this purchase more enjoyable than the first one was.
Thank you Cliff, Mike and Joy, for helping us to get a wonderful Christmas present. We hope your entire staff enjoys a Merry Christmas and a Happy New Year.

They were very honest when I went to get a price for weatherstripping on my convertible. They also drove me and picked me up at work while they did the inspection of my vehicle

Awful experiences. They've tried to sell me tires when I had gotten new tires just months before somewhere else. After I told them, they "double checked" they "realized" the ones I had were fine. Another visit they double charged me for a service, I pointed it out on the phone from home while waiting on the car (they send you a pdf of the receipt), and they had changed the line item when I had arrived and accused ME of changing the pdf they originally sent me. You talk to a service sales expert before a technician even looks at the car and they will try to pitch you hundreds of dollars of services before they even know what work is needed on your car or why you're even there. I will say that purchasing the car originally was just fine/wasn't painful... but the service department was what really did them in for me.

Rosners definition of detailing varies greatly from mine.

Great service at competitive prices! Highly recommend!

Had a
Wonderful experience from the time we pulled in the parking lot. Junior was incredibly helpful and knowledgeable and took the time to answer any questions that we did have.

The gentleman from the parts dept. was extremely helpful.

Great service Tim was awesome you helped us out a lot thank you Tim

Had alittle warranty work done, they ordered the part got it the next day ( Fri. ) Made appointment Monday @ 8 a.m. in & out and im from out of town

Tu was very helpful with giving me and my husband information on a van we are looking for. He took the time to help us and was very kind.

Gui was absolutely amazing. He was knowledgeable, friendly, and a pleasure to work with while purchasing my new Camaro. Highly recommended recommend. Thanks so much!!!!

Steve, hooked us up with a Tacoma, no pressure selling. Let your vehicles do the talking. Great sale add on life time warranty

I've had many cars in my life dealt with many car salesman and car places Boniface Hiers Chevrolet there's not enough stars for you guys Cliff you are incredible very very happy I will recommend you to anybody

Great experience with this dealership. My sales guy Justin Nooner went above and beyond to get me the best price and vehicle package I was looking for. Thanks Justin for all you do!!!!!!! Ill.be back in a few years to trade-up!!!

Bobby was my service advisor and great to work with. Will definitely return.

Everyone is always friendly and the service is very efficient. In and out in a very reasonable time.