Danielle Leonard Review of Palm Bay Chevrolet
One star too many. We visited this place in hopes...
One star too many. We visited this place in hopes to find the right vehicle for us. Our 1st salesman, Justin, was very welcoming and friendly. We went on a test drive and then returned to the dealership. After we returned and once it was realized that we were interested in the vehicle. We were approached by the manager and another sales guy who was going to "take over" since the other one had an "appointment." We were asked at that time if we had a trade in. We said maybe, we weren't sure if we wanted to do that. Our new salesman was no where near as friendly as the first one. After spending time negotiating where he would leave the room and return several minutes later until we had what appeared to be an agreement. We even asked what we could get if anything for our trade in. They ended up low balling us with the amount of the trade in.. Then he left and his manager returned saying that the sales guy "didn't know what the customer wanted." At that point they no longer honored the price they agreed to and they tried to put the entire amount of our trade in pay off in the loan for the new vehicle. This brought the new balance several thousand dollars over MSRP. What an incredible waste of time.
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