Awful experiences. They've tried to sell me tires ...

Awful experiences. They've tried to sell me tires when I had gotten new tires just months before somewhere else. After I told them, they "double checked" they "realized" the ones I had were fine. Another visit they double charged me for a service, I pointed it out on the phone from home while waiting on the car (they send you a pdf of the receipt), and they had changed the line item when I had arrived and accused ME of changing the pdf they originally sent me. You talk to a service sales expert before a technician even looks at the car and they will try to pitch you hundreds of dollars of services before they even know what work is needed on your car or why you're even there. I will say that purchasing the car originally was just fine/wasn't painful... but the service department was what really did them in for me.