Had my car serviced here recently and as usual, the staff was amazing. My car now runs better than before, and Scott made sure I was well informed on the status of my vehicle and what work was being done on it.
Michael Quinlan was our salesperson, and he couldn't have been more friendly or helpful. Overall it was a very positive experience, and I'm very pleased.
Lou Fusz always takes great care of me and my vehicles. Warren is a trustworthy service advisor.
Lou Fusz is not the closest Toyota dealer to me but I really like them. Jay Wolfe Toyota is just down the street from me and I will never go there again. They tried to get me to have very expensive work done and when I said I would have to go somewhere else because of the price they said I would be throwing good money after bad. Lou Fusz has always been very reasonable and helpful. And they've helped me out what I needed help. Plus they have a shuttle so that works out great. I definitely recommend them.
Brain is very knowledgeable at his profession. I think you can 100% trust the staff at this Toyota dealership.
Excellent work to earn my business, James Donohue went as far as to price match a competitive quote from another dealer. It was refreshing to have such a smooth, fast experience.
From the time I walked into the building to when I left with my new Venza, everyone was very helpful. Sarah spoke with me on the phone and had left word with Dominic, so he was ready to help me when I arrived. He then introduced me Jim who was incredibly patient with me to ensure I found the right car for me. Bill was helpful with the financing and assisted in steering me in the right direction, All in all, I could not have asked for a better experience. Thank you to everyone for all your help, I LOVE my Venza!!
Great customer service and outstanding customer experience! Hands down this is the best Toyota dealership I've ever been to period. If you are looking to buy a car or simply gathering information, you have to talk to Rich Nguyen at Lou Fusz Toyota. He is the best!
Good selection, good service. Used cars a little disorganized. Good place to deal with.
Bought a Certified Pre-owned vehicle from Lou Fusz Toyota yesterday. Found the the vehicle online at what seemed to be a great price. Twenty-eight pictures from every angle, inside and out.
I called the dealership and spoke with Mark Klize - very friendly on the phone; he took my contact information and called back when he was certain the vehicle was still on the lot and had no pending deal in the works. We went over, talked to Mark for a bit, and decided to take it for a test drive. It was VERY nice, super clean and exactly as described online.
The time came to discuss my trade in, and the offer made to me was exactly in line with what I could expect according to blue book values. I figured they'd make up for the great price on the newer vehicle by lowballing my trade. They offered more than what I had determined I must-have to make a deal. Amazing.
Everyone we spoke with yesterday was helpful and friendly. Even had some fun conversations about kids and furniture while waiting for the paperwork to be put together. Highly recommend Mark Klize at Lou Fusz!
Hi, I recently went to Toyota service center for my Camry maintenance as it s giving some noice though it s brand new model. Team fixed the issue in lesser time then expected and their attention to details are awesome. Thank you so much.
Great service from Mike Wolz. Always courteous, dependable, and professional. They have my trust, so always take my car there, knowing everything will be done properly.
Perfect experience! I worked with Emmanuel, Joe, and Jeff and they were each incredibly helpful, transparent, genuine, friendly, and professional. From beginning to end I was well taken care of in every way and they continue to be a great service even after the purchase of my vehicle! I highly recommend them!
The sales staff has no concern for agreements made, they will absolutely sell a vehicle out from under you and then provide no notice. Lot s of Toyota dealers in STL area, pick another with some integrity.
When I relocated to St Louis from Sarasota Florida for school, I was looking for a dealership to service my Toyota Corolla S. I went to Lou Fusz and the service was excellent. Everyone, and I mean everyone was exceptional! Now, I'm living in Sikeston, MO and still drive up to get my car serviced at Lou Fusz Toyota, because I can't find that quality of service down here.
We are planning on adding another vehicle to the family and it will be purchased at Fusz Toyota.
The customer experience was outstanding at Lou Fusz Toyota. Our salesman was James Conaway and he did everything possible to make the experience smooth and hassle free. Overall, he made the car buying process as painless as possible.
Brian Eads was wonderful at explaining the repairs to me and keeping from doing things that were unnecessary.
My service advisor Warren was up front and honest with what service my vehicle needed. He gave me the facts and let me decide what I should have done. He was not pushy or sales oriented and I felt I was able to make and informed decision.
Excellent car buying experience with Eric Gustafson, thanks!
Brandon Whitehead was patient, understood our needs, and in fact steered us in a direction we had not thought of, but that was a better value option for our situation.
This is our 2nd purchase from the Lou Fusz auto family and both times the dealership has exceeded our expectations!! Love the new Scion iA!!
i got 2 car from there.
great! when you pruchase, they want the $$$$$$.... but if something happens they will not take care of you, so do not stop. i have 2014 toyota rav4 with life time wrranty i do all time maintaince,,,,,,, still they dint takecare of me .not good place not at all.
Had a great experience at this dealership buying a car everything went smoothly whole team was great especially Roger Heffernan he was a great salesman and overall honest and good human being. Thank you Roger .
We met with Patrick McLafferty yesterday to pick up our new Avalon. Patrick was very patient with us and went over everything on our new car, explaining how to use everything, which was a big help to both of us. We were very happy to have him as our salesman, he is very easy to talk to and very helpful. We couldn't have had anyone any better than Patrick to help us with our purchase of a new car. Thank you Patrick. Bob & Bev Williams
Customer service was amazing! Shane Roemer and Nancy did not pressure us at all and they answered all of our questions friendly and professional. We would definitely recommend anyone to buy a car from there!!
Jeremy and Bob gave excellent customer service and provided transparency every step of the way. No bells and whistles at Lou Fusz, but great deals!
My company purchased a brand new toyota tundra. We have never received service this good any where from a car dealer. The quality is far superior to anything else and the little higher price was a no brainer for the superior quality vehicle. Salesman Jim Donohue was a very personable guy and highly professional. He is very detail oriented and also took time after a long day and explained all options on the vehicle. An extra warranty was also purchased for the vehicle which is highly recommended.
I had a great experience at Lou Fusz, Shane was very helpful and made things very easy. Thanks dap
Service advisor Ryan Smith took care of me, the work was accomplished promptly and when my car was ready Ryan arranged for Lyft to pick me up at home and take me to the dealership. Much appreciated!
Great service. They got us in quick and solved it quick!
I don't usually participate in surveys because of time-consuming things like this testimonial requirement, but I was so pleased with Todd Sterling's respectful attention to my needs and concerns that I decided to take the time this time. Todd Sterling listened to me and responded sympathetically, leading me to believe that he was as concerned with my needs as with making a sale. Thanks for helping to come to a mutually advantageous agreement.
Larry Martin
Great experience, no pressure, very professional and accommodating to my time
restraint.
Kris handled everything as we asked.
Love the car!!!!
It takes more time than the quick lube places but I've got 370000 miles on my Toyota Corolla and she still runs well.
We appreciated being graciously greeted as we pulled in and by Travis Finder, our service consultant. Travis was attentive to our Camry's history and let us know that nothing was needed. A welcome surprise.
We were very happy that Travis took the time to give the car a visual inspection and confirm that all was well. Thanks so much. Janet
Everyone was courteous and professional and pleasant. Warren my service manage especially helpful!
I am always very pleased with the service I get from Lou Fusz Toyota!
Always fast, friendly service. My service advisor was Doug Kircher.
Highly recommended!
Mary Wingate
we had a good experience at that dealership. Brandon Whitehead was helpful, and went out of his way to check with his manager on a few things and got back to us quickly with answers. did not use overwhelming, pressuring tactics at all. He is easy going.
I can't say enough about the first class service I received from Brian Williams, my new best car salesman!
My new ride is quite a bit more complicated than my previous Toyota Highlander and Brian was exceptional in walking me through the get-aquainted phase of the new car pick-up.
Lou Fusz IS in the people business!!
Sid
Rich was absolutely awesome! I had SEVERAL bad experiences with area dealerships, but everything was super quick and easy with Rich/Toyota. John the business manager was also a huge help. Thank you, Toyota!
Jim Donohue did a great job for us. I hate buying a new car, but Jim took a lot of the stress out and got us the best deal. Lou Fusz has been doing our service since we moved here 15 years and this was the first opportunity we had to buy a car from them and it paid off. Thank you Jim.
Usually the car buying process is as comfortable as a visit to a dentist. Something you have to do and hope for a painless result. Thankfully my dealing with Scott Christensen at Lou Fusz was the most pleasant car purchasing experience I've ever had.
From the minute I met with Scott, on a referral from another satisfied customer, I knew it would be easy. Scott was more than accommodating and quite pleasant to work with. He had all the information necessary to help me make a decision and provided outstanding customer service.
There was no "haggling", just an easy negotiation on a very satisfactory price and the deal was done. Certainly not expected and quite gratifying.
Tom Capstick, the Sales Manager, was easily accessible and supported the entire process. The technical information and setup of the Entune system by Jimmy was amazing. It was in-depth and comprehensive.
Brian Summerville handled all the paperwork and information quickly and efficiently. Having a pre-approved loan at what was a great rate, he called the bank to set it up. Brian got the bank to lower the rate to an even better number...Great Service!!! There was no pressure to add "extra" services.
I would definitely recommend Lou Fusz and especially tell anyone to ask for Scott Christensen. And the 2014 RAV4 is great!
I was very impressed with the way my vehicle was worked in even though I did not have a prior appointment. My starter gave out and I had my car towed in late afternoon. Within 30 minutes of arrival, I received a text from Travis, the service consultant, identifying the needed repair. Since it was late in the afternoon, the repair was made first thing the next morning. Well Done, Lou Fusz Toyota in Kirkwood MO.
Great dealership. They even wash your car after a service. Nice touch
I just had a great buying experience at Lou Fusz Toyota! I had been looking for a 4 Runner with very specific options. After searching many dealers websites and speaking to some, I connected with Kris Portnoy at Lou Fusz. He did a great job of finding the vehicle I wanted and had it delivered within the time frame he gave me. The buying experience was great. Kris and his manager were very straight forward, low pressure, and gave us a great deal. Travis Burch, the business manager and Jimmy Conoway, the "technolgy guru" were great to work with as well. We were in and out in a reasonable amount of time and never waited more than 2 minutes for any one or any thing. We are thrilled with our purchase!
I recently purchased a new Toyota Highlander at Lou Fuze Toyota and had an excellent experience. Kris Portnoy and Shelby Parker were very courteous, friendly and efficient and treated both my wife and I with as if we were very important customers. Everything happened exactly as they said it would and there were no surprises. I was very pleased with my experience at Lou Fuze because of them.
Great service, fast speed and nice waiting room with beverages and cookies, will go there again!
I have complete confidence in this service team to keep my car running safe and within my price point for repairs.
Easy buying experience. Friendly people no pressure.
I had a great experience buying my Toyota Corolla XLE at Lou Fusz Toyota. George was so helpful and he made the experience better. Eric was also great in helping me finance the car. Give those two a raise!
We were so happy with Lou Fusz Toyota and Jim Donohue for the lease of my new 2019 4Runner. Jim was friendly, professional, and embodied service with a smile. We've been loyal Lou Fusz Toyota customers for over five years now. Thanks Jim!
We ve bought vehicles from Lou Fusz since 1985 and they are just a great company to work with every single time, the whole Fusz team goes over and above the call of duty. Even when one of our kids had poor credit they did in-house financing for a year we were able to refinance to lower interest. When you re in need of a great Toyota, definitely contact them first!
Lou FUSZ TOYOTA provided great service by Shelby Parker.
Daniel Burrow did a great job taking care of us for our purchase of a new 2015 4Runner. He made the process efficient and painless, and without surprises.
We got a great price and great service.
Thank you Daniel and Lou Fusz.
Took my vehicle to the body shop. Literally told me they can't locate the Toyota parts. But they want me to locate them. After setting in their body shop for over 3 months. PITIFUL
Loved my car buying experience at Lou Fusz Toyota! Jim Donohue made selecting the vehicle I wanted, effortless. Bob Schneider in finance was so easy to deal with while signing all of the paperwork. Both men were exceptional in dealing with my young nieces throughout the process. Thank you, both, for making this trip a dream!
Thank you for the excellent repair on the front of my Toyota.
Paint color blended nicely on the trusty ride.
My wife explains "the doe hit my car" - it was suddenly there: no chance to stop nor swerve. Deer do that.
One time she drove Highway 44 east towards Highway 270 and a deer ran fast a few lanes over in the same direction. People honked and wanted her to pass that deer. Luckily she did not pass it and so not another collision repair story.
This is my third new vehicle purchased here at Lou Fusz Toyota utilizing the same salesman (Jim "Bones" Donohue who is a former Saint Louis Cardinals baseball player) and financial guru Bill McKeown. I drive almost three hours to this dealership even though there is a Toyota dealership in my home town. The employees at my hometown dealership are great, well-meaning people but as I tell everyone do you want to buy your groceries at the corner gas station or the Walmart Supercenter where volume saves money? Don't take my word for it, shop around and compare; I believe you will come to the same conclusion that I have! Both Jim and Bill will work for you to get you the best deal possible while treating you with honesty and respect!
Wonderful experience with Lou Fusz. My salesman Joe Gustafson was nice, knowledgeable and knew his stuff. Described the Jeep perfectly! I shopped online for quite some time and found this Jeep. Joe called immediately and was helpful and called or text several times before I could get there to look at it. My experience was great and when needed, will go back.
If I could rate it a zero star I would. the staff was rude and tried to upsell me on everything, prices were outrageously high even for a dealership, and when I asked to speak to the manager she was even more rude than the employees. this place is miserable and if youre looking for a Toyota dealership I highly recommend going to Jay Wolff, this place shouldn't even be in business its so bad.
Brian Williams was very informative about the specific vehicle that I was interested in and did test drive. He was very patient in answering all of my questions and went out of his way to help me on my purchase day. I was referred to him by a friend of mine and certainly will recommend him to my family and friends in the future. It was a very good experience buying my RAV 4 because of Brian Williams .
George Hobbs was a great help in my selection of a new 4Runner.
It was a great experience working with George Hobbs in the purchase of my new RAV4. His customer service, patience with a person who is technology impaired, and he will be called in the future to help me use all features of my new car. All personnel in the dealership strove to help us with our decision making to cleaning up the car for delivery
Terrible experience back in August. The Salesman I worked with acted as if he had never heard of customer care or understanding. Also he lied about multiple things to me about my warranty and things of that nature. Although I did buy, I immediately wished I hadn't. The treatment I got was uncalled for. The salesman had no explanation of the car itself either. I even had to show him how to put the manual transmission into reverse. All in all I will not recommend to anyone, especially if Matt Ciuffa is the dealer.
The first place we went to look for a new SUV was Toyota. We (my wife and I) met Eric when we walked in. Eric was very informative and helpful. We were still considering buying a Jeep so we had a couple other places to look before making a decision. Eric was very low pressure and stayed in touch. The next day Eric had sent a personal video to my wife showing her a new 4runner that just came in. Eric addressed my wife by name and remembered the details she was looking for. We were impressed by the video and ended up going back to the dealer for a second time and ended up purchasing a Toyota 4runner with Eric. We were very pleased with the whole process! Thank you Eric.
i ended up dealing w/Lou Fusz Toyota thru Ebay. i ordered the wrong emblem(trunk, needed grill) for my 06 corolla. the internet team response/s/time thru their Ebay acc were great. they exchanged my emblem w/no problem. i can say my experience w/Lou Fusz Toyota was a very pleasing one. thank you to the ebay/parts/internet team, you were wonderful :D
Just bought a new 4Runner from Lou Fusz Toyota, and all I can say is Wow. What an outstanding example of what customer service and care should look like. Fusz went above and beyond on everything, they showed extreme care for detail during the walkthrough of my new car and they never made me feel rushed, yet they still managed to be time-efficient and fulfill any needs of mine. I just had an awful experience previous to this exchange, so I can not say more good things about Lou Fusz Toyota. Thank you for being an example of the car dealership community! Big Thank you to Nathan and his team
Our Lou Fusz experience was probably about as enjoyable as a car buying experience can be. Jeff Bohnert is a straight forward no pressure kind of salesman. Jeff was open to negotiation with our trade-in and worked hard to see that we were happy enough with the deal to make the purchase. Due in part to a minor internet outage at the dealership it was a rather long day, but Jeff and the rest of the staff at Lou Fusz were on the ball with making sure we were comfortable with water or coffees on hand. Everyone we spoke with there was extremely courteous and friendly. Also a shout out to Jaime, their Insurance guy, who was a jarhead like me.
At the end of the day we left with a really nice new Toyota Tundra 4x4. I would definitely recommend giving Jeff Bohnert or one of the other guys at Lou Fusz Toyota a chance at your business.
OUTSTANDING SERVICE!!!!! On a recent Sat. morning we were driving in from WI to St Louis for a wedding at 3pm. (We had to drive back the 6.5 hours the next day.) Two hours away from St Louis (11am) our car started making a very loud rattling noise. We called Lou Fusz Toyota, explained our situation, and they said 'Come in and we will do what we can for you". We arrived at the dealership at 1 pm, 20 minutes from the church. Given the circumstances, they very kindly expedited their process. In 20 minutes they had diagnosed the problem and, though they didn't stock the part (no surprised - it is a 2010 car:), they had a already planned a workaround for us! Thirty 30 minutes later had us on our way to the wedding! We made it to the wedding with 15 minutes to spare. :)
THANK YOU to the wonderful staff (especially John the service consultant and the young woman who was the cashier who was ready to make arrangements for us to get a ride to the wedding) for such outstanding and rarely seen service!
It s a great shop if you like scheduling an appointment, showing up on time and watching them help people who came after you first. It s an oil change. I have been waiting two hours. People have walked in, had repairs and left. On the bright side I woke up early on a day off so....there is that.
Edit: total time from hi I have an appointment... ok. To we are done was 2.5 hours.
Mike checked me in and explained what needed to be done. He made sure I got credit for my coupons. His smile always makes me feel welcomed. It only took an hour to get six items completed and I was on my way.
I asked the service rep who went over my completed work order form with me, what to use to clean the inside windows. I was having a problem cleaning without getting streaks or glare, He showed me the product and then went to my car and cleaned the windshield, I can see so much better now, no streaks or glare. I am sorry i do not know the service reps name.
Great experience! Brian Williams was extremely helpful and knowledgable, making my decision to buy a new Camry very easy. I would definitely recommend buying a car from Lou Fusz Toyota.
When I first arrived I had talked to a Salesman prior to coming there. He said he would be able to help me so when I first came in I asked for him. But this was a time for the worst because he actually could not help me. He was waiting on another lady to come in and help me. The wait was about an hour. He tried taking me outside to get some cars mind you it was raining and cold he walked me around the whole building while we looked at cars. Trying his best to star time.. When I did get help the lady seemed like she was in a rush but she was friendly. I do feel like they were not very helpful and I decided to get my car somewhere else otherwise they were friendly. Just not very helpful and wasted a lot of my time. Oh and the guy that was helping me he was doing a lot of small talk while we were waiting. Talking about silly things that I did not find professional. Example he was telling me about a cat he used to own then he went on to talk in about a offer that another customer was trying to offer him on a car and he felt like the customer was low-balling him. But to be honest I don't recommend anyone this place because I feel like they profile people.
I had an awesome experience with Lou Fusz Toyota. My service advisor Scott Gryzmala took care of my 2017 Sienna's oil change and maintenance. I think this was the second or third time Scott was the advisor and as expected he did a top job finishing everything on time along with his valuable feedback. He was very prompt and answered all my questions about the vehicle. He took care of everything. This time I opted for the valet service and was not disappointed. The dealership picked up my vehicle and dropped it off after service at my residence on time. I think these small things make a huge impact for the customer. I highly recommend Scott Gryzmala and Lou Fusz Toyota at Manchester, Kirkwood.
Chelsea answered all my questions and very promptly. Jim was friendly and not pushy at all and made the process go smoothly. Mark was friendly and helpful. Would gladly do business there again.
The service was excellent. The professionalism and friendliness of my service advisor, Warren Hamilton, combined with the quality of work done on my Avalon reinforced my confidence in Fusz as the place to have my car serviced.
I just bought a 2015 4Runner from James Donohue. More car salesmen should try his approach....No pressure... thats how you bring back customers. James made the process simple. Hand them the keys, answer questions. Very knowledgeable.
Andy
We had an excellent experience from the first sales meeting with Patrick McLafferty through driving off of the lot with our new Highlander.
We had a great experience with George from Lou Fusz. After my old 200,000 mile car stopped working, I was afraid I wasn't going to be able to enjoy the process because we had just purchased a car and it wasn't my turn yet. With my husband traveling quite a bit during this time and my busy season at work, I was dreading the idea of having an extra expense that I wasn't expecting. George made the process easy, low pressure and seamless. I appreciate how easy this was and I do really love my 4runner.
Shane was a wonderful sales person. Did a fantastic job
I'm so in love with my new Highlander. If you are thinking of upgrading to a Toyota vehicle ask for Dave Koob, he will get you in the car that is perfect for you.
Brian was very honest with me and didn't try to oversell services. I will definitely return for service before my son heads back to school. Thanks Brian.
Excellent customer service and value. Nancy Schubert and her team (many thanks to the finance guy - Robert) makes sure to take care of their custumers. I had a wonderful experience and highly recommend them.
Chrissy Davis was the greatest. She was very patient, she answered all our questions and complied with all our request. She was very knowledgeable and she helped us make an informed decision. We were able to make a deal with no pressure, no hassle, and no haggle. We shopped all the Toyota dealers in St. Louis and we got the best deal at Lou Fusz. Again Chrissy was great to work with and she was a lot of fun. Go to Lou Fusz for your Toyota and ask for Chrissy.
My vehicle purchase at Lou Fusz was hands down the easiest, most pleasant buying experience ever! Matt and Bill had the vehicle and paperwork ready for me when I arrived, so I was in and out in just over an hour, including the test drive. Their pricing is up-front and very competitive, and I felt no pressure whatsoever to buy any extras I didn't need or want.
The service department is top-notch, and is one of the best I've visited. The staff is very friendly, professional and upbeat, and always make me feel welcome when I stop in for maintenance services. Travis was awesome, and sent a follow-up email after my service with a comprehensive report of the condition of my vehicle.
The waiting room is clean and inviting, with a relaxed atmosphere and all the amenities such as coffee, hot chocolate and a snack machine. The complimentary car wash is also a really nice touch!
I very highly recommend the Lou Fusz team for all your needs!
I had a wonderful experience buying my Rav4 at Lou Fusz Toyota. Todd Sterling was an exceptional salesperson and made the whole process easy and enjoyable. I love my new car!
We recently purchased a Toyota Sienna from Lou Fusz. Our overall experience with the staff at the dealership ranging from our first customer interaction all the way to signing the dotted line on the contract was nothing short of exemplary. This was our third car purchase but was the easiest and most remarkable for the fact that there was zero stress and anxiety during the process. The sales staff including Shane and Sarah and the financial advisor Bill respected our decisions and choices throughout the sales process and they delivered us the vehicle we wanted with total peace of mind and satisfaction. Will strongly recommend Lou Fusz to all our friends and acquaintances.
Excellent selling (James Donohue) and maintenance (Travis) services. If you are in the market for a car or you need to service the car, you should definitely check them out.
Very Professional Team very nice people to do business with them especially Roger Hefernan awesome guy great place if you looking for nice and great condition car!!! Thank you guys for your hard work. It was pleasure doing bussines with you.
My wife and I bought a used car from them on a Friday. The next Wednesday, it new to us car had the alternator go bad. Even though the car was bought "as-is," Lou Fusz Toyota paid for a new alternator, and then some. Very happy with our experience!
This was one of our best experiences. My 2010 Prius had a dead battery. AAA got it going for me. I drove immediately to Lou Fusz. They took my car; checked the battery; told me the battery was OK & didn't need to be replaced yet; recharged it for me; offered to do the oil change a little bit ahead of time since the car was up on the rack and that would save another trip in a month or so. I had been worried that I would be without a car for the whole weekend, since it was Friday and this was an unforeseen, unscheduled, last minute, impromptu visit. But I needn't have worried because the great guys at Lou Fusz took care of it in about an hour! I just couldn't believe it! So THANKS to the folks at Lou Fusz, with special thanks to Tim M and Scott G !!! RB
We went to another dealership and walked out after they tried to swindle us. The next day, we came to Lou Fusz and met Mike Carroll and had our guard up, but quickly realized we didn't need to. He was amazing, fair, and listened to us. He listened to understand what we wanted, not to respond with what he wanted to sell, and gave us options within our needs. We left that day with a car that fit our family's needs, and our budget needs. We had a small holdup with some paperwork, and they even handled that with professionalism and have been awesome to deal with through the process.
I purchased a RAV4 here today, working with Mark Kleve, and it was literally the best car buying experience I've ever had. Not only did he have the car ready for me when I got there for a test drive, he was so patient to show me other cars and answer my questions and he was not sales-aggressive at ALL. I felt completely in control of the situation and that I got the best deal possible on a great car. All around great experience and I will recommend to all my friends!
Using the internet, I found a pre-owned vehicle I was interested in seeing and test driving. I submitted the online inquiry and even though it was a Sunday, 5 minutes later I got a call back from Joe Gustafson! I hadn't expected that so it was a nice surprise to get a response so quickly.. I went to the lot the following morning and the car was detailed in pristine condition and ready to go. Joe gave me a great route to follow for the test drive which I appreciated since I don't live in that part of town. The car was everything I was looking for so I knew by the time the test drive was over that I would buy it. Joe helped me contact my insurance company so they could email him a copy of my insurance card. Guy Taylor took time to explain the additional warranties available and what they would and wouldn't cover. Both gentlemen were professional, pleasant, and patient. Joe took time to point out some of the features before I drove the car off the lot. I left a happy camper. My first-time experience with Lou Fusz was a great one!
fusztoyota.com
