Dave Sinclair Buick GMC Reviews

Always a stellar experience! Cindy Prosser is the best! And my car is always fixed right the first time!

My husband and I had decided on financing through the Dave Sinclair in St. Peters. We were interested in a Yukon and found the perfect one through their website. My husband drove all the way to South County dealer to see the Yukon. Then back to St. Peters. The manager at St. Peters said it was no big deal to get the car transferred to them so we could continue our financing with them. This was Saturday. St. Peters told us they were paying the transfer fee and that the car would be at their location and ready to sign and drive by Monday.
It is now Tuesday and we have been told that the South County dealer "Hard to deal with" and simply "Wont transfer". We were told that transfers happen between the all Dave Sinclair dealers on a regular basis. However, The GMC-Buick dealer doesn't want to transfer the car. We were then told that they couldn't transfer because it was sold. We found out in fact that it has not been sold as of yet.

We are very dissatisfied with the run around and communication between the stores. We went from finding the car that fit us well and wanting to putting money down to being back out on a search. On a positive note, all salesman and managers were very friendly and not pushy at all. Just wish everything promised would have been put in play.

I think his name is James love but he did a great job the car looks like brand new. I am so glad I took the car here.

Battery itself which was not built by Ford has a issue for too quickly. Tom at Dave Sinclair got the vehicle checked out, the battery replaced at No cost to us ad quickly as possible. An on a day when they were crazy busy. Thank you Tom!

Very nice guys. Clayton really helped me out and made me feel welcome and really listened to me. Free coffee, donuts, and shuttle to work were a bonus. I cannot speak to cost because I was there for a recall only.

It was the smoothest experience i have ever had with purchasing a vehicle... Everyone was so nice and very knowledgeable. I would definitely recommend everyone come get their vehicles here... I will forever come here for my vehicles.

Got an awesome deal on a used car and Mike O. was very helpful. Dave in financing was equally helpful. We appreciate all that they did to get us our car.

Straight forward and gave me everything I was wanting!

My experience was great! Fixed everything that was wrong with my car.

I made Tony Godfrey Jr. work for this sale. We had to look long and hard for the truck that met my specifications. This is the first new car I've purchased. Working with Tony was easy and he was very responsive to my inquiries as we were looking for my perfect truck. Once we found it and it was delivered to the dealership it was smooth sailing. Colin Akos made the financing part a breeze. I couldn't be happier with my new truck and my experience at Dave Sinclair Buick-GMC!!

Very professional and genuine low pressure experience.

Dropped my car off with a leaking tire, without an appointment due to my work schedule. It is hard to get apts scheduled during the week days and I had no expectations of it being done on the same day I dropped it off. The service department went above and beyond in my opinion. They had it fixed and picked me up from my house within 2 hours. All of the staff members were very nice and I will always speak highly of you guys. Thank you for being great.

These guys were excellent to work with and genuinely cared about serving us. We bought a used car from them and worked with Andy. From the initial conversation he was very transparent about the vehicle and went above and beyond to accommodate us as we tested out the car. He had no problem allowing us to take the car for a third party inspection and made us feel comfortable about doing whatever we needed to look it over. We also spoke to Caleb on our initial phone call and he went out of his way to email us service records before coming in. Thank you all for your excellent customer service!

Excellent and fast service department. Kept me updated through the whole service experience.

Rob made sure to make us feel at ease while we went through the car buying process. His friendliness, knowledge and willingness to work with our budget and needs let us know we were making the right decision with purchasing from Dave Sinclair. We love our Buick Enclave! Thanks Rob!

Best prices in Missouri. Great salesmen. No pressure. A great experience.

I read the reviews on Google before making a decision, and I am pleased to say that I have no regrets coming to Dave Sinclair dealership! They worked diligently to try to help me out of my situation and cared enough to make it happen. This was by far the best experience I have had at a dealership and would recommend them to anyone who is looking for a vehicle.

Excellent customer service! Purchasing a car usually comes with dread, but Bob made the process easy. He answered questions and followed up with me. I never felt pressured to make any decisions until I was ready. I now drive a beautiful new-to-me car that I am absolutely thrilled with. I recommend Bob at Dave Sinclair when you are looking for a new vehicle.

Probably the best car buying experience one could ask for. DeeJay was knowledgable and not pushy. I never felt as if he was just trying to push a sale. Very patient and a pleasure to work with.

Oliver was extremely helpful when I purchased my car just a few days ago and I would be more then happy to purchase another one at Dave Sinclair with his help!

Great service the service advisor Eric Enright was very prompt and courteous we didnt wait long everyone was great as usual I will always come back here for my service

Service was excellent, just thought $167/hour for labor was a bit much.

Oliver Livingston helped us purchase the truck of our dreams. Simply outstanding experience. He made the car buying experience as painless as possible. He went above and beyond to help us stay as close to our budget as possible.

I was in for service; oil change, tires rotated and state emissions. I was greeted quickly and the car was done within an hr. I was pleased with how my customer service agent handled me. The car seems to be running smoothly.

Jeff and Colin were great. One of the easiest purchases ever.

Nice and organized dealer they had good deals for new car.

After a long process of researching vehicles and speaking with multiple dealerships, Dave Sinclair Buick GMC far exceeds all other experiences i have had when it comes to buying a new vehicle. I worked with Scott Sandvoss and couldn't have asked for a better salesman as he actually made the car buying experience enjoyable. I would buy from this dealership again and recommend working with Scott.

The service writer was fantastic. Kept me informed every step of the way. She also realized there was some rework required on a repair that had been done in a previous accident. It was taken care of very promptly at no cost to us. Very nice and honest. Thank you Cindi and to the tech that found the issue. Our Enclave is driving like new again.

Each time I've had my truck in for service its been a breeze. The customer service reps are a pleasure to work with and my truck has always been ready in a timely manner.

Rob was great to work with. He is a very good salesman and very detail about everything !

Once again, Dave Sinclair GMC does not disappoint. Hands down the best service center I have been to. Class act.

From buying a car, to having a family member retire, this place has always had a good reputation. I was never forced or coerced into my purchase, rather just kept a personable connection with the sales associate (Rob Fulmer) who guided me on price differences and warranty options. Overall, I got a fantastic deal. Not to mention the great support from the service center.

My only reservation is the wait. I've never been out of there under 2.5 hours.

These guys are the BEST! Mike, Dan and their entire team have always taken care of me.

Management team listened to my disatisfaction with the automobile, took a test drive with me and explained what I was upset about.He made sense. I think attitude in your business means a lot and your shop managers do this very well. They pay attention more than the Sales Management team.

Just had my truck serviced. We went over a a couple issues with service manager. They were super nice and explained everything to me. Thanks guys. Bought my 2019 Sierra AT4 here

We showed up unannounced at one of the two busiest days a dealership likely has and Oliver was quick to let us know that he would be happy help us with our needs. He was patient and kind and helped us find the perfect vehicle and get the best deal. Truly a pleasure to work with! JP in financing was also kind and knowledgeable and turn what had been a painful experience at other dealerships into him finding us the best rate and options available. Would absolutely recommend to friends and family and others!

They always give me great service. I am explained to what they found or what needs to be done then asked if I wanted it done that day or to make an appointment. I always get good service and treated with respect.

I stopped in to get my car washed as the birds must like the color red, we just had the car washed 4 days ago. I was treated very kindly and with as much concern as I did when we purchased the car. Thank you

We had an enjoyable experience at the dealership. We also got an excellent deal on 2019 GMC Acadia. Thank you Thomas!!

Great work and communication by all! Had a wreck and the team made the car look beautiful again! Kayla was especially helpful as well as Dan Sinclair and Andy Wahl! Great people up there at Dave Sinclair GMC

Highly recommended! Deejay was awesome! He was very attentive to what I was looking for, he made me feel very comfortable and made me feel like my business was important and not just a sale. I would buy from here again!

After years of driving the car my parents bought me in the really 2000's I finally totaled it in 2019 I came to see Rob at this dealership and he did an amazing job making the process quick and easy. I was in and out in one evening. It's been a year since then and my car has been wonderful. I couldn't be happier with the experience.

When I tried to schedule an appointment online I couldn't so I called Dave Sinclair and the lady who answered told me that the online service was not correct and didn't work. It showed appointments available but when I called she told me it would be 3 more weeks before I could get my car serviced. I told her I would have to call back. I tried again to use the online service and was able to book an appt but then got a call that there was no availability on that date so she got me in three days later. The online appointment system needs to be worked on and updated.

Tony Godrey Jr was tremendous. He is intelligent, informed and responsive. You cannot get better service. Thanks, Tony!!!

I found Chris Collins and Colin Akor to be very good at their jobs. They answered all of my questions without feeling like they were pressuring me to do something I didn't want to do. It was a great experience. I appreciate the way that Dan Sinclair took a personal interest in my buying experience.

Rafael Price and JP Detwiler made this car buying experience something I will remember. I expected to pay quite a bit, but Rafael brought me a car that was perfect for me and EXACTLY what I wanted and WAY below my budget! He and JP answered all my questioned through the buying process no matter how small and we re incredibly helpful. I will most certainly be purchasing from Dave Sinclair in the future. This is my third car and the best buying experience I have ever had. I am IN LOVE with my new Buick Encore GX!!

Do not borrow a loaner vehicle from this place. They do quick look around on vehicles to make sure no damage is done before you sign and drive. When they said the vehicle is good to drive we took off in it and didn t worry. We were not aware of any damages that were currently existing on the vehicle. We took it back the vehicle the next day. They said there was damage done to the vehicle including minor scratches on the back and a minor rock chip on the windshield that we never noticed and the guy who checked never noticed. Very sketchy way of ripping people off or fraud. They will do anything to get a dollar out of someone.

Every employee was helpful, courteous, and were pleasant to work with. They are also very informative about your vehicle and paper work that is given to you.

Nikki Horr and staff really nice and helped up find the right vehicle. We are very satisfied with our experience at Dave Sinclair Buick/GMC. We will be back.

I came in for my first maintenance plan oil change and tire rotation. My service adviser Eric was very helpful and informative. I had a BMW and his level of service was better than any luxury dealer that I have visited. Thanks again!

Brought my Buick in for electrical issue in the cluster. Not only could they not figure out what's wrong but they hulk ripped my $75 back cushion off of the seat and destroyed it. Didn't bother to tell me because I'm sure they didn't want to have to pay for it. That was really crummy of them! I'll be sending the service department a bill for the damage!

Thanks to Tim and Dan for making the buying process so smooth and easy! Tim had all of the paperwork ready to go so when we came to purchase it was quick and easy. Thanks guys for making the numbers work!

I just walked around in the lot for 22 minutes and it seems to me your sales people are too busy drinking there coffee ..... I think they made too much to get another sale

Great experience, Mr. Price shows us all the features of the vehicle and after purchasing he explained and helps to setup several components and systems, he had a lot of patience that its very helpful and never was aggressively pressuring us when we decide to buy new car. Thinking to buy new car very soon.

Quick and easy. Dropped off my vehicle for an oil change the night before and finished early the next morning.

Brought in car for oil leak to see if warranty would cover, charged $160 and then told no!!! WTH? I asked on phone before I brought in, then after I was told warranty co doesn't ever cover gasket leaks!!! Why did I need to bring in and be charged when they could of told me on phone??? Feeling RIPPED OFF!!!

Everyone was wonderful, except the finance guy. He didn't like it when I called a friend for advice several times. He went from nice to not when I decided not to purchase additional warranties, and then argued with me when I asked for copies of the documents I signed. I would highly recommend this place of business if it was not for this gentleman.

Purchased my 2009 Chevy Traverse from here in 2015. Great salesman n dealership. Very friendly n no pressure n the sales manager was great also. Left there really happy n pleased. David..

We had to have our car towed into the shop. They were responsive, got the problem identified and fixed in the same day. They even checked to verify if it was covered under the extended warranty. Very friendly and easy to do business with.

It was great , they took good care of me and my car .

Oliver was exceptional. Every one we dealt with was a pleasure

Great experience buying my 2019 Enclave. Thanks Tony and Dan for all the help.

Bob was just phenomenal from the get-go. He was energetic, he wasn't pushy and he really cared about how he and the car I was interested in made me feel. My overall happiness was his goal, not the sale. Do yourself a favor and go find Bob, make yourself a new friend in him and get a fabulous new/used car!

Andrew G sold me my Nissan Rogue last month. I went to a couple of other dealerships before heading to Sinclair and the experience was night and day different in great ways. They made sure I got the best amount for my trade-in, more than double what other dealerships offered me, and were much more transparent about fees and extra costs. I never felt pressured to buy something and ended up with a great car for a great price.

I visited the service department. DIC was on to let me know my tires needed air. My husband just had surgery so he couldn t add air. The young gentleman took care of the air and replaced my windshield wipers per my request.

Excellent! Lonnie Pope is a gem! As is the whole team. Everything was done quickly and thoroughly. I really enjoy the waiting area which offers comfort and good coffee. And I get some of my book club reading accomplished. I really felt well cared for.

As always everyone was extremely friendly. My car was ready in the time frame they said it would be.

I was in and out for my oil change as usual. Eric was great in service!

I purchased a 2021 GMC Sierra 1500 last month (Jan 2021) and the truck didn t even have 5,000 miles on it and a lifter failed and bent the push rod, I explained multiple times with dealer that the truck sounded like it threw a rod they expressed that it hadn t and they just needed to make the repair, minor at this time. The next day after the part was overnighted to them they call and ask if I can pick it up the following day at noon, I explain I have to pick it up at 8am I am leaving for California Friday morning, keep in mind this is Wednesday, after getting the owner involved they agree to have it ready at 8am Thursday. I get off work at 715 am from the hospital where I am a nurse and head to the dealership, I pick the vehicle up at 915, go to my doctors appointment and as soon as I leave not an hour after picking it up, the truck does the same thing it did when I originally called, I call the dealership they agree to drive a rental to me and they insisted on picking it up and driving back to dealership, hesitatingly I finally say ok, the guy who picked it up didn t make it a mile down the road and he broke down. Finally call the dealership and they agree to buy the truck back. Thankfully I ended up working with Dan Sinclair who agreed to buy the vehicle back no problem but the service department is a nightmare and very hard to deal with, they put you off until you act crazy to them and the word service shouldn t be in their vocabulary as it should be called hassle. The rental they sent me with got a rock chip in it not 3 miles down the road they said instead of fixing the chip it needed a whole new windshield but the chip isn t in line of sight so I disagree and my attorney will be handling that from here, they also left me with no way to get my dogs around so I had to put them in the rental and they want to try to charge me a 250$ cleaning fee and thankfully they removed that after speaking to owner yet again due to it not being my fault the truck broke down and I have to be able to move my dogs.

Would recommend dealership but NOT THE SERVICE department they are a bunch of lazy office people who take forever and do not care what you have going on.

Everything was seamless from the minute our salesman approached us. We will definitely be spreading the word and will be looking forward to purchasing our next new GMC with you.

Couldn't be happier with my new (used) GMC! Transitioning into all this (newer than what I had been used to) technology has been fun and easy. Our salesperson Mike O. was very thorough. He also provided good follow up. The purchase process was painless and expedited seamlessly by J.P.
Highly recommend.

I bought my SUV from here and love it! I also get my oil change and other maintenance done here! The customer service is always great!

From the first panicked phone call at 2 pm in the afternoon, to picking the truck up Friday evening, the service department worked amazingly to make me happy. Great people and excellent service.

Had a fantastic experience at Dave Sinclair. The staff was super knowledgeable and helpful. Walked away with exactly what we wanted and at ease about the process.

I've been going to them for years and they always treat us right. Will continue to be a customer for the foreseeable future. Shout out to Todd who always takes care of us!

Service Advisor checked me in promptly and vehicle maintenance service was completed within the time window stated by Advisor.

Great service professional staff. Overall made for a pleasant purchasing and service experience. Well done Sinclair

We recently purchased a used 2018 Chrysler Pacifica from this dealership. We worked closely with Bob and he took such great care of us. He truly worked to get us the best deal possible, as well as JP in the financing department. We went in with a pre-approval from our bank and JP was able to beat it for us! We are super pleased with the service received and our new vehicle. We would recommend them to everyone!

Parts took a long time to even concede to the window. Then said we needed to ho to the Chevy dealer instead or just didn't feel like finding the part because it was best closing time.

Tim Brown in service is the best service advisor I have ever had with GMC. Tim and the whole team at Dave Sinclair have always been straight forward and transparent with me. I highly recommend going to see them for your vehicle.

They are very helpful there. We were looking into purchasing a car for our mother who is 84 and will really not be driving that much longer. When we spoke to Rick at Dave Sinclair Ford he said that his family faced a similar situation and they leased a car for 2 years. That option worked out GREAT for us given our situation. Now we are not tied down with a larger car payment each month once she decides to stop driving in the next couple of years. Nick was a wonderful and very patient salesman that we dealt with. This is our families 5th purchase from Dave Sinclair Lincoln & Ford dealerships. They have both been very honest at both the Lincoln & Ford dealerships in our experience.

Rob and JP Helped me out a lot when I was in a tough spot. Love my new Sierra Elevation !
Thanks again !

I've had many cars in my life time and spent a good amount of time in dealerships receiving maintenance and repair service. Never have I received exceptional and quick service for a warranty repair service. Within 15 minutes my problem was recorded, and a loner car matching my veichle model was assigned to me. I was out of the Dealership within minutes and experience courteous professional service.

I had a great experience servicing my vehicle at Dave Sinclair Buick GMC!

Recently purchased a new GMC Sierra at this dealership and have to recommend Jeff Allensworth. Guy is great to deal with and make the experience smooth and painless. If you're in the market for a new vehicle be sure to speak with him.