3 years ago
Recently I was transported by ambulance to the eme...
Recently I was transported by ambulance to the emergency room at this hospital. So this review is for that experience.
I had been trying to pass a kidney stone for 4 days. On day 4 (after basically being ignored by the local walk-in clinic),and because of excruciating pain I had to call an ambulance to transport me to the ER at Community Regional Medical Center.
I was brought in, put into a small cubicle in the green zone, and over the next 7 hours seen, probed, and examined by at least three doctors, 2 nurses, and 1 medical student. After about the first 2 hours I was given something for the pain. Finally some relief. Two ultrasounds at bedside, and one in the proper ultrasound facility later, I'm visited by my attending physician who tells me I would released soon. I'm given a referral to visit an on-campus lab, and the on-campus urology clinic in 2-3 days.
Three days later, still in lots of pain, I drive to the lab and clinic. Both tell me, that they cannot see me. Their reasoning these on-campus facilities are for Medi-Cal and not those with private insurance like me. Apparently, the ER doctor did not check for my insurance status before referring me to these places. Fortunately, one of the receptionists at the urology clinic gives me the number for the local Urology Associates of California office, and after a visit in person, and lots of pleading, I get an appointment with a real urologist.
I'm now scheduled for out-patient surgery, 15 days in to this horrible experience with no real help from any of the preceding medical providers.
My experience at CRMC-ER did not provide any real positive results for me. I'm disappointed with lack of care or follow-up from this facility.