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Y
3 years ago

Why do the staff starve the patients here at this ...

Why do the staff starve the patients here at this hospital ? Won't allow them to drink or eat for over 24 hour some even go with out food or water for more then 24 hour !!! With out food or water it makes the patients more weak to fight their sickness !!
Just a heads up on discharging from the hospital it takes almost a full day just to be release not sure what the doctor is doing, the faster they discharge a patient the more patient and money they can make, free up some beds for the sick

A
3 years ago

The billing department of this Medical Center is a...

The billing department of this Medical Center is a joke! It has NOT even been a month since I visited CRMC and they were already calling me and bugging me about my bill. Are you serious? Who does that? They even threatened to take me to collections. ONCE AGAIN, it hasnt even been 30 days since my one and only visit. I'll definitely not be coming back here again.

S
3 years ago

The worst emergency the nurse's don't know how to...

The worst emergency the nurse's don't know how to treat pt. Some and the registration girl the one is working in the morning her mouth making move when you ask something, and the nurse's in the night shift only cruising around, 7 hours in emergency room waiting

B
3 years ago

Very nice staff , good service . I m came from New...

Very nice staff , good service . I m came from New York for visit Fresno . By bad luck I got injured and came here for treatment . I stay this hospital 11day . All staff celebrated my birthday like a family member. I relly appreciate all this staff thank for the good service and treatment. Specially my RN: miss lelena is very nice and kind and very sweet. Thnx..again for good service . God bless all of them.

O
3 years ago

Due to the lack of communication and dishonestly. ...

Due to the lack of communication and dishonestly. Fresno Medical ER department is a laughing matter. Go to Clovis instead . They shouldn't respond to the comments assisting to help. Had a friend owing over $6,000.00. Fresno is like the Detroit on CA

T
3 years ago

Absolutely the worst place to go. Very unorganized...

Absolutely the worst place to go. Very unorganized and rude. Caught a Doctor making gagging noises and laughing at a patient while he was walking out. Please don't take your love ones here. Don't trust this hospital with their life.

s
3 years ago

This is easily the worst hospital in Fresno and th...

This is easily the worst hospital in Fresno and the surrounding areas. The nurses and some of the doctors on the 9th floor are absolutely worthless! A stuffed doll could take there place and probably be more helpful and A LOT LESS RUDE. I saw them talk down to people like they were nothing but a bother rather than a patient. Seriously go somewhere else. Clovis community is a million times better and Saint Agnes beats them all. Seriously look for any other place than this

G
3 years ago

First of all I just want to say thank you to those...

First of all I just want to say thank you to those nurses and doctors that DO care for your patients and not look at them like a number to their paycheck. The burn center has the best nurses and doctors. I m so grateful that my parents have good care. I will forever be grateful for everything they do. I ve came to care so me for these individuals. But of course there is always one or two nurses that are just so insensitive and rude. Not going to name them but I cry leaving my parents knowing when I know they are working. I just feel hopeless that I can t help them. I just don t understand why these type of nurses even exist. It s unfortunate.

C
3 years ago

my dad had fluids in his lungs (ammonia or somethi...

my dad had fluids in his lungs (ammonia or something) and instead of having him on a wheelchair or a bed for him to lay down in, all the waiting seats were taken and my dad was on the floor sitting, and my dad wanted to lay on the floor because of the pain. they doctors told him he couldn't lay down either. when i tried to tske my dad out of the hospital, they called security on me. I had to get my brother to come by to help me get my dad out and into Clovis community hospital. was just a huge mess. i would give a negative star if I could. for doctors to yell at us saying we can't take my dad to a better hospital is very unprofessional.

J
3 years ago

Mother put in a room and left alone with no blanke...

Mother put in a room and left alone with no blanket and no call lite. Asked to go to the bathroom on numerous occasions and no one ever came. Very poor care they think they are doing you a favor but you are paying there wages, there is nothing wrong with a little kindness and caring. We were treated like trash from the moment we came in we were directed to go to another hospital but we opted for yours because that is where my mom had her stent put in big mistake and we won't make that one again. Your commercials about caring hospital is dodo it is so far from the truth! I

C
3 years ago

Horrible place, GO SOME PLACE ELSE! I have never b...

Horrible place, GO SOME PLACE ELSE! I have never been to a hospital where you have to be searched just to get in. Majority of the staff is rude, place is dirty. My dad has cancer and just had surgery a little over a week ago and they put him next to someone vomiting. They have no respect, or concern. We are not one of your frequent transient flyers. Treat those that are actually sick with respect.

C
3 years ago

Sadly the doctors here don't care at all, and make...

Sadly the doctors here don't care at all, and make profits off their patients not helping at all, well at least my father and some other poor patients. I remember on the first of July and my father was ill, we went to this hospital and they said he had cancer, they were gonna do a surgery on him but had to wait for a SPECIALIST. For 4 days that they could've done a surgery on my dad to remove the cancer and always made an excuse that they will do it tommorow. Do you know how many excuses these people made? Well it was many from doctors. Then the day the Specialist told me that my father's cancer was getting worse and they could not do a surgery anymore. Then the specialists told me they'd do the chemotherapy in 2 days, we waited patiently. Until another excuse, that some pharmacy was still getting medicine, Really? Is there enough workers here? Because on Floor 7, I only saw a few doctors and nurses up there also on Floor 5 as well. I'm pretty sure this hospital does not have a good budget. So what I was saying was that when waiting for the chemotherapy, we waited 3 more days until they did. And sadly after 4 days of the treatment, which they didn't do for a week and a half. My father was at a serious stage at that time. And then that same specialists came over and explained that my father cannot be saved and he will die of his cancer. If you know what cancer he had. He had stomach cancer. He died at the age of 55, taken advantage by doctors making profit from his insurance. He was in the wrong hands of people. And I do not recommend this "Hospital" If you have an illness that clinics or small hospitals can't explain what you have. I'd rather prefer major city hospitals where they have more doctors and at least specialists. Don't make me feel better because these doctors had time to save him. I am only alone with my mother and 22 year old brother, I am a teen.

R
3 years ago

A lot of people complain about

A lot of people complain about
Waiting In the hallway, @ least all the hospital staff Is very patient & professional & above all courteous to everyone the emergency nurses @ FRESNO COMMUNITY HOSPITAL ARE THE BEST

S
3 years ago

Unbelievable how a person can go in with ruptured ...

Unbelievable how a person can go in with ruptured infected feet oozing of pus due to liver failure and also infected with a highly contagious infection get looked at then tossed out. So unethical unprofessional and truly not upholding the Drs oath to preserve and protect life rather than disregard as a piece of trash! Patient is being tossed out now....4-4-18 at 12:20 AM and will now sit in er waiting room infecting hundreds as patient was taken in by ambulance from another city and has to find a way back home. Patient expected to be helped by such a big hospital.....so wrong!

E
3 years ago

I'm here right now. I've been going through kidney...

I'm here right now. I've been going through kidney failure I have a compromised immune system and they have me in the hall. Been here for about 24 hrs. And I noticed they're putting other people in rooms. And they told me I have to be in isolation but instead I'm surrounded by sick coughing people. A restroom with blood all over the sink. Now I'm afraid of getting sick and losing what is left of my transplanted kidney. What is wrong with these hospital. So 16 hrs later I'm still here in the E R with a failing kidney transplant and a compromised immune system. The restrooms have feces on the toilet as well as the sink. I am afraid I'm going to lose what's left of my kidney. I was advised by someone who commented on my review to ask for the department manager so I did and they told me they don't have one. I asked to speak with the head nurse 16 hrs ago and they did nothing. Hrs later and I'm still waiting. I'm so afraid of losing this kidney. And I did not noticed that my spoon was on blood yesterday in the blue zone till after I ate. Now I'm really scared I might catch something bad. I'm losing my mind.

A
3 years ago

Well waited 4 hours before I was given a swab for ...

Well waited 4 hours before I was given a swab for covid no meds nothing and they let people that work here go ahead of everyone else while they laughed at us waiting this tent is so disorganized and short staffed very rude and unprofessional I will not be coming to this facility again luckily I wasn't dying or it would of been my last day not one single person sickness should be put above someone else's cuz they work here

G
3 years ago

Dont come here!!! Worst hospital ever!!!!! Brother...

Dont come here!!! Worst hospital ever!!!!! Brother-in-law with what could be tumor was not attended all ...all that was done was a urine test so therefore to be honest i dont even think it deserves a star!!!

N
3 years ago

I am in emergency with my son. We are in the hall ...

I am in emergency with my son. We are in the hall with 30.other patients. The entire staff looks like they lost or they have little powwows with other staff. So unprofessional!!! The nurses behind the counter are just having casual conversation and I've heard the f word. I just watched nurses and security guard laugh and joke about an elderly man as they were wheeling him back to exray....
I will never come here again.

K
3 years ago

Why do they put people who went in for panic attac...

Why do they put people who went in for panic attacks with super crazy people??? They strip them down, take away their phone, and make them sit there around screaming people. They are not in trouble, they come for help. Why would you do that?? To make them actually go crazy???

S
3 years ago

Had to take my wife there after a trip to Sequoia ...

Had to take my wife there after a trip to Sequoia Ghetto hospital run by incompetent staff. Patients are mostly meth heads. They salivated as we pulled out an insurance card and immediately ordered unnecessary blood tests. One could say this would be a shining example of why government shouldn't be healthcare.

V
3 years ago

Recently I was transported by ambulance to the eme...

Recently I was transported by ambulance to the emergency room at this hospital. So this review is for that experience.

I had been trying to pass a kidney stone for 4 days. On day 4 (after basically being ignored by the local walk-in clinic),and because of excruciating pain I had to call an ambulance to transport me to the ER at Community Regional Medical Center.

I was brought in, put into a small cubicle in the green zone, and over the next 7 hours seen, probed, and examined by at least three doctors, 2 nurses, and 1 medical student. After about the first 2 hours I was given something for the pain. Finally some relief. Two ultrasounds at bedside, and one in the proper ultrasound facility later, I'm visited by my attending physician who tells me I would released soon. I'm given a referral to visit an on-campus lab, and the on-campus urology clinic in 2-3 days.

Three days later, still in lots of pain, I drive to the lab and clinic. Both tell me, that they cannot see me. Their reasoning these on-campus facilities are for Medi-Cal and not those with private insurance like me. Apparently, the ER doctor did not check for my insurance status before referring me to these places. Fortunately, one of the receptionists at the urology clinic gives me the number for the local Urology Associates of California office, and after a visit in person, and lots of pleading, I get an appointment with a real urologist.

I'm now scheduled for out-patient surgery, 15 days in to this horrible experience with no real help from any of the preceding medical providers.

My experience at CRMC-ER did not provide any real positive results for me. I'm disappointed with lack of care or follow-up from this facility.

J
3 years ago

If I could put 0 stars I would. When I just had my...

If I could put 0 stars I would. When I just had my baby they didn't let the baby father stay in the room durning the night which It made me really up set because I needed help from being in so much pain and the nurse seem like they were getting irritated from me calling them when I needed them and if I knew I had to share room with another lady that had a baby I most likely would of went to a different hospital the girl next to me was a teenager she had loud music and the nurse didn't tell her nothing. I wanted to leave the first day I got there . If your pregnant go to a different hospital for some private

G
3 years ago

The most stupidest and unprofessional hospital I e...

The most stupidest and unprofessional hospital I ever been too. I have no idea what s up with all the roommates stuff. I even ask them if my husband could get his own room because I nor my husband feels comfortable of sharing room with another person plus his roommate is so rude and privacy is what matter most too. Even if you want to stay overnight with your love one, they won t allow it, try to kick you out and have you stay in the lobby, which the lobby isn t a room by itself but with a bunch of elevators, which make me felt even unsafe and uncomfortable. I mean, why should I leave my husband in a nurse s care when the nurses can t even do their job right. When you called for assistant, it took a nurse 10-15 mins to come to your serve, like c mon, isn t that why you go to school for and get your degree. What if a patient is dying, you re just going to delay it and come whenever you want, I mean that is so unprofessional. I been to many other hospitals and this hospital is the only hospital I have bad experiences with. Why should I leave even if visitor hours are over? Many other hospitals have visitor hours and they still allow the patient s love one to stay over night. Why should I leave my husband in someone s hand since my husband and I can t trust them and feel uncomfortable about it. I understand that the policy is to help keep everyone safe but at least give patients and their love ones some options and stop forcing them when they disagree. I thought patients thoughts and feelings is what matter to the hospital but I guess not; not when they only want money from patients. Without your patients, this hospital wouldn t even be here today. I feel like this is just an ashamed and embarrassment for a hospital to treat their patients and the patients family like this. The nurses and doctors are pretty nice and convenience when coming to questions and helping you but the policy is what I don t agree with. Hopefully this hospital change their policy and make it more convenience for the patients so he or she could at least feel like it s home, feel comfortable staying here, feel like he or she have the privacy they wants, be able to feel relax so they could recover faster by having their family with them when they needed someone when the nurses aren t around because some prefer their family assist them because of trust and comfortable.

K
3 years ago

Worst hospital ever. Thanks for putting me in a co...

Worst hospital ever. Thanks for putting me in a corner to deal with my chronic anixitey by myself I was drenched in sweat and freezing I was scared you all could see it when I came in the abulance. You have no compassion at all. If I could give you no stars I would

h
3 years ago

Spent an hour listening to nurses personal life st...

Spent an hour listening to nurses personal life stories plz leave your business home nurses us that are sick don't want to hear what you had to eat wat you man has said to you or how many classes you you still need if you think we want to hear we don't

A
3 years ago

Worst hospital my daughter has ever been to. Foll...

Worst hospital my daughter has ever been to. Followed ambulance to ER. When I arrived they refused to let me see her. They even told me she wasn't there. Called several hours later, still told me she wasn't there even after my daughter called me from hospital and she had given consent to allow them to talk to me. Had similar experience on prior occasion. Will be avoiding CRMC like the plague in the future.

J
3 years ago

Broke my ankle playing futsal. Immediately admitte...

Broke my ankle playing futsal. Immediately admitted to Trauma unit, incredibly caring and welcoming staff. Whole process was professional and informative throughout.

Immediately scheduled for surgery the next morning, multiple nurses and doctors came to check in, make sure I understood everything that was happening. Surgery was top-notch, can't thank Dr. Davis and his team enough.

Super appreciative we have a hospital of this quality in the Valley.

S
3 years ago

My father was there for 2 days with a serious inju...

My father was there for 2 days with a serious injury. Not once did I get a call from the nursing staff, though I left several messages. Only talked to a doctor once and that was because my father called me when she came in the room. I received no instructions on how to care for him, they just bought him out and dumped him into the car. I cant even get his medical records for two weeks because their Medical Records Department is closed to the public. The my chart activation code doesn't work, so we can't even look at what was done to him.

M
3 years ago

I think it's sad that during this pandemic, nurses...

I think it's sad that during this pandemic, nurses don't have any compassion for loved ones who are calling in to check up on a loved one inside the hospital. Bad enough we can't be next to our loved because of this covid-19 virus. My son has been in there for almost a week and they can't find out whats wrong with him.... I try not to call more than twice a day for the same reason, cause the nurses sound annoyed when I call in..I've had two girls that answer when I call, Diamond and Elizabeth who were really nice and compassionate and sound like they actually care. The sad thing is that ONLY one of his nurses has been nice when I call to find out status of my son, his name is Tim, that is really nice of you Tim.Every time I call and ask to speak to a Dr. their response is he is busy, we will have him call you back. Like I mentioned earlier my son has been there for a week and the Dr. has reached out twice... I feel like the staff should be a little more considerate during this difficult time of the virus... to the staff; they are just patients to you , but to us out here waiting to here news from them, they are our loved ones!

R
3 years ago

Wife was admitted on time for a procedure which ma...

Wife was admitted on time for a procedure which may or may not be done on an out patient basis depending on their findings. Reception directed us where to go. The staff was helpful and courteous, although the doctor was running late.

A
3 years ago

Have a patient here and I say the staff assisting ...

Have a patient here and I say the staff assisting him or around him are rude not all some....I asked to see the patient they say hes being moved I say okay where... they tell me I ask the nurse where they sent me if hes there he says he does not know hes with his friends patient right now um okay you work here you should be helpful to all not just your friends patient so they close the door on me I buz a different door she says have you not found him I said no she said come in through here so I did and it was a circle from where I asked the nurse if he knew where my patient was who was busy with his friend patient so I'm in there and this other lady says how did you get in um they buzzed me in how else why would I walk in she should know her doors in her department are buzzed in only...feeling annoyed clovis community way better

R
3 years ago

GO LITERALLY ANYWHERE ELSE!!! Currently sitting in...

GO LITERALLY ANYWHERE ELSE!!! Currently sitting in the hospital now. Was told I'd be here for 4 hours. I got my blood drawn and an IV stuck in my arm, just so they can tell me to wait for a CT scan. I wait so long that I fall asleep, wake up and my name is called so they can take more of my blood, but no word about CT scan... oh, did I mention they aren't letting me eat??? I haven't eaten since 11am, checked in at 5pm and now it's 2:15am, still no word about anything. *UPDATE* I'm about to pass my 12hr mark and even though my CT scan was 3 hours ago I'm still not allowed to eat, I'm not allowed to leave until a doctor reviews my CT scans which are inSTANTLY AVAILABLE TO VIEW BTW!!! I won't be updating when I actually get out. Never coming back to this place anyway.

S
3 years ago

No procedure or surgery done but charging my insu...

No procedure or surgery done but charging my insurance an outrageous $43000 for my two night unnecessary stay. They still haven't sent any of us an itemized bill to show what they are really charging me for. What a corrupt medical system we have in this country

I was sent here from St. Agnes with fractured scapula, ribs and a slightly punctured lung. The doctors here were like vultures as they kept prescribing me the tests that were just completed at St Agnes. They were also not interested in helping me once I told them I don't live there which meant I will not be going to see them at their private practices during my recovery. They left me in the emergency room all night just because I refused the unnecessary procedures and scans. Nurse refuse to give me water even though the doctor has cleared it. I was tossed around recklessly by the staff even though I was screaming with pain. They moved me to icu even though I only have couple of fractures just so they can rack up the hospital bill. They billed my insurance an exorbitant amount of $41000 for my two night stay there. After this experience, I would rather die than ever end up in a hospital. It's a shame that all these medical professionals and hospitals care is to squeeze as much out of a patient as possible rather than truly caring for them

G
3 years ago

The E.R. Dr. M was rude and condescending. The E....

The E.R. Dr. M was rude and condescending. The E.R. nurses were foul, rude, and had poor bedside manner. I believe they broke H.I.P.P.A. law because nurses that weren't assigned to me kept asking why I was there, received the reason and then would leave. Then there is a female transporter, I believe her name is Kady (??) She came to transfer me to Radiology. I mentioned to her that the resident E.R. Dr did not want me to leave my room because my health was unstable. She immediately became irritate and stated that I was refusing treatment in a condescending tone. I politely told her, trying to catch my breath, that I wasn't, just following Dr.s orders. She ripped off her gloves at once then stormed out of the room. She told my nurse that I refused and left the unit. My nurse and I were completely shocked and confused. Totally unacceptable and unprofessional behavior! I was transferred to 4 East (Tele unit). The majority of my nurses needed customer service courses. I had a safety incident that occurred and reported it to two supervisors. It was handled poorly and was not resolved during my stay. I witnessed nurses walking around with gloves on in the hallways. A nurse who came into my room with gloves on after helping another patient. I witnessed an E.R. nurse leave a full vial of Fentanyl in my room and then return to it 15 minutes later. I have had multiple hospitalizations at different facilities and this is by far the worst and disappointing as far as professionalism and integrity goes. Come on CRMC, GET IT TOGETHER! Your employee moral is in dire need!

M
3 years ago

Their ER lobby is small, so they didn't want anyon...

Their ER lobby is small, so they didn't want anyone else other than the patient going in.
I took my husband in because he was in too much pain and so they didn't let me in even when I told them he needed help translating. They said to come back in 30min to see if they gave him a room. 2 hours later and no room yet. I see they keep letting other patients in with a visitor. It's just unfair, if you do this to us, why not everyone? I go every 30 min asking for an update and I was talking to the nurse and the security interrupted our conversation shouting to me ask if I didn't hear the nurse.

D
3 years ago

Tryed to take wife here was having chest pain and ...

Tryed to take wife here was having chest pain and they didn't seem to welcoming, they were only worried about the cornaviris , I understand that is a problem but, there are other problems out there, plus don't think anyone around here has got it......... Thanks for the help "Emergency Room"

R
3 years ago

I could not be more pleased with the short stay su...

I could not be more pleased with the short stay surgery staff. On the job side, they were thorough, professional and knowledgeable. On the human side they were caring, attentive and assuring. Also, the hospital was safe, clean and well staffed, A+++. I would 100% return and refer.

R
3 years ago

10/4/18

10/4/18
Worse hospital I ever had to come to. Unprofessional and extremely rude staff.
1st I was told by a staff member I would not been seen unless I provide a social security number( in a emergency situation) although I provided a valid and current medical id card.
2nd. My name badge used to verify me, my medications and what I'm allergic to was inputed wrong and was not corrected until 12 hrs later after I identified the problem
3rd. Since being here I overheard several staff members says patient were administered wrong MEDS, Meds were delivered to wrong patients
I went to nurses station upon approaching desk I started excuse is this the nurses station a older Asian decent rolled her eyes and looked up in the sky never answered a staff member 2 seats over replied yes how can I help you
I'm suppose to have surgery here but I think I should run for my LIFE

M
3 years ago

I know this hospital is somewhat ok it both good &...

I know this hospital is somewhat ok it both good & bad. But they got the rehabilitation center on the 6th floor with the best kindhearted staff they got. My mother was there i was by her side through it all, got my bike stolen from there i lock it on the bike rack the staff on that floor heard what happened they all put in to hand me a $100 to get a brand new bike they don't know me & i don't know them but it was very nice & kindhearted of them i gave them a ten stars for that <3 :)

T
3 years ago

More

K
3 years ago

LITERALLY A ZERO STAR! So inconsiderate even when ...

LITERALLY A ZERO STAR! So inconsiderate even when they messed up and made my loved one's condition get worse by negligence. I don't want to disclose all the info because that is patient privacy. But literally if someone's condition becomes bad all of a sudden someone should stay with the patient 24/7 or do something to prevent circumstances like what happened from happening. Because of negligence, his condition got bad in the worst way possible, & I'm hoping no one goes through this again or goes to this hospital again because this isn't the first time, but one out of many. READ THE OTHER REVIEWS!!! It's COVID, so obviously you're not letting us see them, but at least take full responsibility for your actions and entrust us with the best care. Just because there's COVID, doesn't mean half of your patients can die in the ICU. But honestly this healthcare system is so messed up that's it's not even easy to sue them even if the mistake was clearly theirs. In addition, majority of the nurses were rude and do not understand the pain that a family member goes through, but instead talk in a condescending tone and even to the point where they were being rude/ignorant when the issue was being addressed upfront. Literally, we had to announce that something was wrong with the patient through many phone calls just to finally reach a nurse to go to that room. This case will not be settled because through this whole process we've all just been extra frustrated about everything than sad.

T
3 years ago

By far the worst hospital EVER!!! DO NOT GET ADMIT...

By far the worst hospital EVER!!! DO NOT GET ADMITTED HERE BECAUSE THEY WILL KILL U LIKE THEY KILLED MY UNCLE ON 11-11-13. ONE DAY THE DOCTORS ,NURSE,AND STAFF WILL BURN IN HELL FOR ALL THEY HAVE DONE TO MANY PEOPLE!!!!!

D
3 years ago

Community Regional Medical Center, Fresno must hav...

Community Regional Medical Center, Fresno must have been the brain child of someone who had A.D.D.
The reason I say that is because every time a new part of the hospital is completed, they move on to the next phase and completely forget about how patients are able to get to it or even how it connects to the existing building. There's an old sayin in woodworking, "measure twice and cut once" that should have been been applied here. It would have been nice to know before hand how easy or not it would be to get to the newest addition prior to it being built.

K
3 years ago

I brought my brother to the ER at night. The initi...

I brought my brother to the ER at night. The initial assessment revealed that he was critically ill. He was moved to the trauma area and was in surgery in less than one hour. Every discipline who engaged with him was professional, caring, expert in triaging and highly competent. He was critical. I want to thank the trauma unit and staff for exceptional care.

H
3 years ago

Checked into FRMH ER early in the day, my husband ...

Checked into FRMH ER early in the day, my husband in severe side stomach pain. He could hardly walk or talk. I was told the hospital was on lock down due to too many patients and only the patient could be in the waiting area. To my dismay, he would have to wait alone and I elsewhere outside of the hospital. After hours of waiting (outside) I came back to see if they were able to let me in with my husband. Still no. Unhelpful terrible service.

E
3 years ago

Worse than poor rating... Was in ER for horrible p...

Worse than poor rating... Was in ER for horrible pain from neuropathy type pain. Staff member made the comment," Oh look, you get some pills... Now you can go sell them to your friends and they're good ones too!"

Left ER because of the poor treatment and ended up having to go back. This time the DR says, "You left and came back. You're making my work harder..."

Will go to Clovis Community instead in the future.

J
4 years ago

I've been in 3rd world youth hostels that were bet...

I've been in 3rd world youth hostels that were better run than this place. My husband was transferred from our small hospital to CRMC with tachycardia and sky-high blood pressure, they left him on the gurney in the hall without food (his last meal was at 12:00 noon on Friday as of 8:00 AM on Sat. he still hadn't been offer anything to eat) for over 9 hours, he didn't get water or hydration for the first 4 hours and he had to ask for that. The hospital response to negative reviews seems to be "we understand how frustrating long wait times can be." But leaving a heart patient without hydration or rest for hours isn't frustrating, it's dangerous.

My husband is home now, CRMC put in a pacemaker that he didn't need and didn't work on his tachycardia, they kept him in the hospital for a week longer than was necessary before they could figure out the procedure that would help him. When the hospital responded to this review I called them, got a message machine and they have not returned my call, apparently customer service for this hospital wants credit for reaching out on Google but they don't actually want to resolve any issues.

s
4 years ago

Awesome stay for the past 4 weeks. Thumps to all...

Awesome stay for the past 4 weeks. Thumps to all the nurses and pca team on 9th floor. Friendly and lovely careful. Big thanks and kind heart to 2 awesome therapist Katie and Megan. I dont kne how I could've done this without you 2. Awsome heart warming, worth every of my tear drop

E
4 years ago

I went to the ER with excruciating pain in my ches...

I went to the ER with excruciating pain in my chest and I was taken in to those tents, they were professional, courteous and precautious. They made me feel like they cared, I was taken into a hall in the hospital. Although the wait was a bit long hey it s understandable I know I m not the only one amongst the thousands of people being helped, I saw how the nurses were with not only myself but other people, they do care about people and I m really happy and very thankful they were able to help me out. This hospital has such a great staff and great care. I never want to end up in the ER but for sure will come here if it ends up that I need to. I will wait however long it is knowing I m receiving the best care. Thank you all again so much.

J
4 years ago

Amazing trauma center. Hospital is absolute garbag...

Amazing trauma center. Hospital is absolute garbage. They wouldn't allow a visiting Angel nurse to stay over night because they didn't want anyone seeing the inadequate care. Great for Trama, then get out while you can.

O
4 years ago

After 5 years of employment here I was finally ter...

After 5 years of employment here I was finally terminated. My crime was continuously reporting a doctor that refused to change gloves between patients even when those gloves were soiled with blood. I learned today the manager that terminated me was promoted to a director position. Be very careful here. This hospital only cares about profit.

a
4 years ago

@CommunityMed

@CommunityMed
They have one of the worst nurses in the front. Her name is Mai Vang Bad additute very rude
Ask to be discharge and she gave me an additute. Had an iv on me call my name and I didn t even had a chance to sit when she was already pulling the tape of my skin. Didn t even gave me the chance to sit. I knew the risk of me choosing to get discharge! She continue with her additute and said you take full responsibility if you leave chances are you could die I also Was observing how she treated patient she gave them additute as well and show no care ness. They should have nurses who won t treat the patient wrong it s a facility we re patience go in bc their sick.
09/10/2018 at 21:48

H
4 years ago

Horrible experience, staff doesn't help unless you...

Horrible experience, staff doesn't help unless you be rude...my son has acute lymphocytic luekemia and sits in pain for hours on end with no help. Regardless of how many times we call for help they don't, it takes hours for a dr or nurse. There obviously either under educated or under staffed. But they really need to get it together. It's really sad the lack of compassion they have here.

T
4 years ago

I guess the patient is on a fast drip? I stated m...

I guess the patient is on a fast drip? I stated my inference in a tone of a question after I noticed she changed the IV fluid less than an hour.

The nurse replied what s a fast drip? confused, I repeated the word as I was perplexed for such a common word associated with IV intervention is not known to a professional.

K
4 years ago

The ER is a terrible and scary place!!! Dr, nurse...

The ER is a terrible and scary place!!! Dr, nurses, staff, students, all are unprofessional, self involved and without empathy!!! May they all have to seek medical help from this hospital and may they all get the TX they give!!!! Amen!!!!

S
4 years ago

Worst place ever. From getting searched on way in ...

Worst place ever. From getting searched on way in to rude staff and nurses. My dad has cancer and just had surgery. They have him in a hall with people vomiting around him with flu symptoms. Never come here! Dirty, rude and uncaring place.

D
4 years ago

I am genuinely curious how you can triage someone ...

I am genuinely curious how you can triage someone with a hard lump on their leg 2 weeks after having an angiogram (i.e. femoral catheter) so that they aren't even assigned a doctor for over 5 hours.

The doctor who did the procedure told this person to go to the ER at the hospital where the procedure was done. Over 5 hours later, 1 set of vitals and blood work has been done. No one has checked on them, no doctor has been assigned, and she was brushed off the one time she got the courage to tell a nurse that her pain had increased.

How do you know this isn't a femoral aneurysm? An infection? This department is by far one of the most incompetent emergency rooms we have ever been to, and that includes the 8 to 12 hour waits we've had at Clovis Community (where the patient can at least have a family member present to look after and advocate for them). I hope I never need to go to the ER myself. I fear this ER would allow people to die in their waiting room.

P.S. The bathrooms are full of urine, fecal matter, and blood.

About Community Regional Medical Center

Community Regional Medical Center: Providing Exceptional Healthcare Services in Central California

Welcome to Community Regional Medical Center, a private, non-profit healthcare system that has been providing exceptional care for all stages of life in Central California for many years. Our mission is to improve the health and well-being of the communities we serve through high-quality patient care, education, and research.

At Community Regional Medical Center, we understand that healthcare needs are unique to each individual. That's why we offer a wide range of services designed to meet the diverse needs of our patients. From emergency care and critical care services to cancer treatment and rehabilitation programs, our team of highly skilled physicians and medical professionals are dedicated to providing compassionate care with a focus on patient-centered outcomes.

Our state-of-the-art facilities are equipped with advanced technology and equipment that enable us to provide accurate diagnoses and effective treatments. We have invested heavily in our infrastructure over the years so that we can continue delivering world-class healthcare services.

Emergency Care Services

We understand how important it is for patients experiencing medical emergencies to receive prompt attention from qualified medical professionals. That's why our emergency department is staffed by board-certified physicians who specialize in emergency medicine. Our team works around the clock every day of the year so you can rest assured knowing you're always covered when an unexpected health issue arises.

Critical Care Services

Our critical care unit provides specialized treatment for critically ill patients who require close monitoring by trained medical professionals. We have a team of experienced intensivists who work closely with nurses, respiratory therapists, pharmacists, dietitians, social workers among others 24/7 ensuring optimal outcomes for all patients under their watchful eye.

Cancer Treatment Services

At Community Regional Medical Center Cancer Institute (CRMC), we offer comprehensive cancer treatment options including chemotherapy infusion therapy radiation therapy as well as surgical oncology procedures such as mastectomy or lumpectomy depending on your diagnosis or preference . Our multidisciplinary approach ensures that each patient receives personalized treatment plans tailored specifically towards their unique needs while also receiving emotional support throughout their journey towards recovery.

Rehabilitation Programs

We believe rehabilitation plays an essential role in helping individuals recover from injuries or illnesses effectively. At CRMC Rehabilitation Institute (RI), we offer physical therapy occupational therapy speech-language pathology among other therapies aimed at restoring function after injury or illness while also improving quality-of-life post-treatment .

Maternity & Women’s Health Services

We know how important it is for women during pregnancy period receive quality prenatal care which includes regular check-ups ultrasounds blood tests etc . At CRMC Women’s Health Clinic ,we provide comprehensive obstetrician-gynecologist (OB-GYN) services including prenatal testing delivery postpartum follow-up visits family planning counseling breast exams pap smears menopause management among others .

Pediatric Care

Children require specialized attention when it comes to healthcare services because they’re still growing up physically mentally emotionally . At CRMC Children’s Hospital ,we provide pediatricians who specialize in treating children from infancy through adolescence offering preventive medicine sick visits immunizations developmental screenings behavioral assessments among other pediatric-specific treatments .

Cardiovascular Care

Heart disease remains one of America's leading causes of death; therefore early detection prevention management crucially important . At CRMC Heart & Vascular Institute ,we offer advanced cardiovascular diagnostic testing interventional cardiology electrophysiology cardiac surgery vascular surgery cardiac rehab programs aimed at preventing heart disease managing existing conditions while improving overall heart health .

Neurological Care

The brain spinal cord nervous system play vital roles controlling body functions; therefore any damage caused by injury illness requires immediate attention from specialists trained neurologists neurosurgeons neuroradiologists neuropsychologists physical therapists occupational therapists speech-language pathologists social workers case managers working together ensure optimal outcomes every step way until full recovery achieved if possible .

Orthopedic & Sports Medicine

Injuries related bones joints muscles tendons ligaments common especially athletes people involved manual labor jobs requiring repetitive motions lifting heavy objects etc . At CRMC Orthopedic & Sports Medicine Institute ,we provide orthopedic surgeons sports medicine specialists physical therapists occupational therapists pain management experts working together diagnose treat injuries using latest techniques technologies available today ensuring quick return normal activities without complications delays associated traditional methods used past decades ago before modern advancements made possible today!

Conclusion:

Community Regional Medical Center has been serving Central California residents since its inception many years ago providing exceptional healthcare services across various specialties ranging from emergency critical cancer maternity pediatrics cardiovascular neurological orthopedics sports medicine rehabilitation programs amongst others using cutting-edge technology equipment available today! If you're looking for top-notch medical facilities staffed by highly skilled compassionate professionals committed delivering best possible outcomes then look no further than Community Regional Medical Center!

Community Regional Medical Center

Community Regional Medical Center

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