Carmel Car & Limousine Svs

Carmel Car & Limousine Svs Reviews

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Placing an online reservation was easy. Costs were...

Placing an online reservation was easy. Costs were as expected and the driver was so good than a generous tip was called for. We avoided traffic and I enjoyed my ride even though it was raining.

Good clean car. Waiting at the exact time and loca...

Good clean car. Waiting at the exact time and location. Driver was careful and helpful. This was the exec car service and was excellent. This is my review but I am awarded $10 Car cash from Carmel for sharing it"

Arrived early but they were able to rapidly assign...

Arrived early but they were able to rapidly assign a driver and meet us at the airport within minutes of our new arrival time. Transportation was fast and courteous. The emails and apps and communication was reassuring. This is my own opinion however I was given a ten dollar coupon for a future ride as compensation.

Carmel Car & Limo gave us a great experience, from...

Carmel Car & Limo gave us a great experience, from EWR to Manhattan, on a very nice SUV. A total of 6 passengers plus 6 pieces if luggage fit perfectly on that car for a very competitive price. The driver was amazingly nice (Mr. Zou), and he was right on time at the airport. We will definitively use their service again when traveling.

Note: This is my real review, but I am also awarded $10 Car cash from Carmel for sharing it.

I use Carmel whenever I am traveling because they ...

I use Carmel whenever I am traveling because they are friendly, reasonably priced, consistent, and prompt. I feel safe when I use Carmel Car service and that is important as a woman traveling alone. I have tried other services, but by far they are the best. This is my review but I am awarded $10 Car cash from Carmel for sharing it.

Great way to get from jfk to Manhattan.

Great way to get from jfk to Manhattan.
Professional driver, comfortable ride.
Easy pick-up.
Perfect.

For my review, Carmel has offered a discount on my next ride.

The manor Inn is always great. A lot of wonderful...

The manor Inn is always great. A lot of wonderful offerings on the menu. Love the food. The Manor offers a great neighborhood feel, with very attentive waitresses who have worked here for years. Love the scrod and prime rib!

Made reservations to be picked up at la guardia ai...

Made reservations to be picked up at la guardia airport at a specific time when our plane landed. Called to say we re here and the girl said 5 minutes the car will be there. After 1/2 hour later I called again and got same lie. Asked for dispatch and they said they have no cars available and it should be another 10 minutes. 20 more minutes go by and a car shows up. I will NEVER use them again. Liars are dangerous. Surprised they are still in business.

The app is very friendly and easy to use.

The app is very friendly and easy to use.

Excellent and quick service, very professional.

This is my review but I am awarded $10 Car cash from Carmel for sharing it.

Used web site to book a car the night before trave...

Used web site to book a car the night before traveling. Flew into JFK and upon landing called their number (as instructed) to let them know I had arrived and was ready to go. Courteous phone staff told me exactly where to wait outside and to look for specific make/model with my name on window. Said it would be 10 min. It was more like 15, but Friday at 4:45 rush hour so no biggie. Car was clean, driver was great. All prepaid online including tolls and tip so no awkward settling up. Overall, just a worry free experience. I am being given a voucher for my next ride for my review, however, I would have reviewed the same regardless. Good service deserves to be recognized. Rates at least as competitive as taxis and more comfortable roomy ride. Going to use them for return trip too!

Perfect trip from JFK airport to Morris County, NJ...

Perfect trip from JFK airport to Morris County, NJ. Driver was on time, professional and I was charged exactly what I was quoted which was a far better price than Uber or Dial7.

This is my review but I am awarded $10 Car cash from Carmel for sharing it.

I had a great experience with my driver last night...

I had a great experience with my driver last night- Jeff- He was polite, helped me with my luggage - good driver, I felt very comfortable-- I hope I have the opportunity to drive with him again in the future-

This is the worst service we got ever in New York....

This is the worst service we got ever in New York. We made a reservation for Nov22nd from La-Guardia Airport to W New York Time Square. Reservation number is 12202606. We requested for a SUV. Unfortunately we waited for an hour but the vehicle doesn t show up. Then they send a Mini Van instead of SUV and the driver was totally unprofessional.

We suggest everyone not to make a reservation with this company. If you need to details.... please contact with adnanimrul@yahoo.com
Thanks

From the initial phone call to set up the trip, to...

From the initial phone call to set up the trip, to the confirms, to the timely arrival, to the safe, timely and relaxing drive both ways, my wife and I had zero complaints. Our driver Uddin (Uchi?) was a total pro and a gentleman. Although I am obligated to say, "This is my review but I am awarded $10 Car cash from Carmel for sharing it", fact is not a syllable of my review was influenced by that aspect. Just sayin' it as it is. I will use Carmel again.

There is a phone both at the JFK terminal and easy...

There is a phone both at the JFK terminal and easy to call them. Customer service was polite and efficient, car came on time, driver was helpful to load and unload luggage, professional and safe driving.

This is my review and I am awarded $10 Car Cash from Carmel for sharing it'

I usually don t leave reviews but felt I needed to...

I usually don t leave reviews but felt I needed to save someone else from making a very bad decision by using this car service. Opted for Carmel because I was quoted a cheaper price than Lyft by $10 and was given a $6 off coupon at the airport. Was picked up from Laguardia airport in a Toyota Sienna minivan that had seen better days. Before we get to my hotel stop in Midtown, the driver asked for my card and quoted me $20 MORE than the initial quote and insisted on a 20-25 percent tip!!! He stated the increase were for toll fees but we didn t go through a toll. I asked about using the coupon (that I mentioned I had when making the reservation) and was told I needed a code. Who am I gonna get a code from when I have the coupon in my hand!?!? I feel bamboozled but never again. I ll stick with Lyft or Uber because at least I know what I ll be charged up front.

Carmela car service took the stress out of getting...

Carmela car service took the stress out of getting from JFK to lower Manhattan. Our driver was very friendly and answered all of my annoying tourist questions. I wanted to leave a review because I appreciate the service but it is nice to also get a reward towards our next booking as well.

I used Carmel first time for a pickup from JFK. B...

I used Carmel first time for a pickup from JFK. Booking was easy. I can get driver info by a click of a button on the confirmation email. I went to a pickup spot and just for a few minutes, I spotted a car with a driver holding out my name on the sign. The driver is very polite and friendly. I already booked my second trip with Carmel.

Note This is my review but I am awarded $10 Car cash from Carmel for sharing it.

I booked them for an airport transfer and it worke...

I booked them for an airport transfer and it worked via the app very smooth. The driver was super friendly and drove us safe to our hotel. I paid via the app without any problems. Would book again and recommend. Only little thing is that we booked the deluxe option but the car felt more standard, the driver so Luxus :) therfore still 5 points.

This is my review but I am awarded $10 Car cash from Carmel for sharing it

Very nice driver! She was pleasant and helpful wit...

Very nice driver! She was pleasant and helpful with all questions! Car was clean and nice. Seamless transaction and would definitely do it again!
This is my review and I am awarded $10 Car Cash from Carmel for sharing it

Driver waited 10 minutes with no complaint or extr...

Driver waited 10 minutes with no complaint or extra charge. Waited right out front to pick me up. Opened the door for me at both ends of the trip and helped me out.

This is my review but I am awarded $10 Car cash from Carmel for sharing it.

It's sort of confusing at first. Value was a great...

It's sort of confusing at first. Value was a great driver. The car stalled once but I was unaware it had happened until my wife told me. The car also seemed not to have air conditioning and it was raining. I'd use them again because they are reliable and cheaper than everyone else

Carmel is my go to car service in any city. John w...

Carmel is my go to car service in any city. John was a great driver and made sure I was comfortable the entire trip. My recent visit to NYC I used the app. Pros: Very easy to schedule a pick up, track driver location, and get pic of car. Cons: the app does not allow you to add your coupon. You have to call to dispatch to add it to your fare. Had to transfer from operator to supervisor to get this done. It was handled while I was in the car. But I f I have to call to get the discount I might as well call for the reservation and not use the app. Based on driver/ride I would give them 5 stars; I gave 4 simply due to the app. Disclaimer. "This is my personal review but I am awarded $10 Car cash from Carmel for sharing it"

Easy to book. Competitively priced. Courteous on t...

Easy to book. Competitively priced. Courteous on time drivers. I always book Carmel for my airport transfers in NYC. This is my review but I am awarded $10 car cash from Carmel for sharing it.

Terrible incompetent car service. I waited over 4...

Terrible incompetent car service. I waited over 45 minutes for my car at La Guardia, and was also given the wrong pick up area. I was later told there was a backlog at La Guardia and my car was not even assigned until 25 minutes after I called, which they neglected to tell me when I first called to confirm my arrival.

I have been using Carmel for several years. They g...

I have been using Carmel for several years. They get me to where I need to go on time. Thanks! 'This is my review and I am awarded $10 Car Cash from Carmel for sharing it'

I have had several positive trips since posting the above review and am expecting the $10 Car Cash to be credited to my account.

Booked a private car from Dulles to DC and followe...

Booked a private car from Dulles to DC and followed all their instruction. We called the day before to confirm our flight number and landing time. They turned up at the airport 10 minutes after the plane landed???? They call us to ask where we were. Now any one that has travelled to the states, be it foreign or American, know that passport control can take hours. Even collecting bags is longer than 10 minutes.
They said they were going to charge us for every 15 minutes we were late. When we got through passport control we called,as it says on THIER, instruction, on to find they had left.
THIER customer service just said tough, they waited 90 minutes for us, we didn t show so the driver left. They even agreed that they know how long it can take to get through customs but they still said too bad and you are on your own. We had to get a bus.
We will be getting a refund through our credit card company.
Please don t use.

The ride was smooth and I got to my destination fa...

The ride was smooth and I got to my destination fast. I removed two stars because the driver was not pet friendly. I was charged extra for having kittens (luggage) onboard. This is my review but I am awarded $10 Car cash from Carmel for sharing it.

Booked Carmel for a 12:45 am pickup today from JFK...

Booked Carmel for a 12:45 am pickup today from JFK. Carmel communicated well, immediately sending voucher, receipt & clear instructions. Reasonable fee; w/ option to prepay toll & gratuity, but no hidden costs. When pickup was near, even sent a "Show me my car" link indicating what car/license plate, current location, also name & a pic of driver and clear instructions. Car was clean; driver was very professional-courteous yet respected my privacy, quick but safe driving. Highly recommended. This is my unsolicited review; I will be awarded $10 token cash credit for sharing my experience but I am sharing this because I had a good experience with this company. Thank you Carmel! :)

Always on time, and often early...which is even be...

Always on time, and often early...which is even better! Easy booking bu phone, web, or app! All around great & reliable service.

This is my review; however I am receiving $10 in "car cash" for posting it.

Carmel is a reliable car service. For each appoint...

Carmel is a reliable car service. For each appointment, I can count on being picked up/dropped off on time. I recommend to all...Its the only car service I have on speed dial! This is my review but I am awarded $10 Car cash from Carmel for sharing it"

I had a reservation to be picked up at LaGuardia, ...

I had a reservation to be picked up at LaGuardia, which is under construction and therefore a madhouse, but even though it was very busy, I was picked up within a few minutes after I called. The driver was courteous and helpful, and the ride was very satisfactory.

This is my review but I am awarded $10 Car cash from Carmel for sharing it.

Working with Max and Ramos Car Service is as seaml...

Working with Max and Ramos Car Service is as seamless as it can get. Reservations are easy to make, follow through is fast and efficient, and drivers are punctual and professional. Carmel Car Service is my first choice for a car service. I have used them about 6 times, and each time the service is consistent, and exceeds expectations. Great Job!

I just had the BEST experience with Carmel. They ...

I just had the BEST experience with Carmel. They offered me a reward to post this review, but I was going to do it anyway. I needed a ride for me and my pets to JFK American Airlines pet cargo, (which I do not recommend - at all BTW). But my driver went above and beyond for me, through the many troubles American Airlines put me through today. My driver was right there to get me where I was ultimately supposed to be, and was very pleasant throughout the entire journey today. He was right on time, the car was very nice and he was awesome. He didn't want me to give his name for personal recognition, but I thank him just the same. Although I never want anything to do with AA ever again in my life, I will surely hire Carmel again.

I used Carmel today for a trip in Manhattan. The ...

I used Carmel today for a trip in Manhattan. The driver was on time. He wore a mask over his nose and mouth the whole time. He was fine with me opening both back seat windows for the whole ride. The car was clean.

The cost was $20 less than what Dial 7 quoted me.

I would ride with Carmel again.

I am receiving $10 from Carmel to write this review.

My early morning trip from the Village to the Uppe...

My early morning trip from the Village to the Upper West Side (NYC) early morning November 9th was perfect. My driver, Mr. Paramjit Nahal Singh was prompt and very helpful as I had four cumbersome bags. Thank you, Mr. Singh!

I have used Carmel cars a dozen or so times over t...

I have used Carmel cars a dozen or so times over the last few years as we travelled from the UK to NYC. I don t think that we have ever had a bad experience. This time around, we used them three times and all trips were really good. I find the prices are very reasonable Indeed but the drivers are so friendly, especially Mohammed Naveed on our last journey to JFK - such a nice guy.

Used Carmel to and from JFK. Drivers were professi...

Used Carmel to and from JFK. Drivers were professional and on time. My second time using Carmel and having a smooth, good experience. Please note, this is my review but I am awarded $10 Car cash from Carmel for sharing it. Thank you Carmel.

I use Carmel regularly and always have a great exp...

I use Carmel regularly and always have a great experience. I am receiving a $10 credit for posting this review but would do it anyway. Drivers are safe and courteous and always help with bags. Give Carmel a try!

Pick up at Newark was almost immediate. Driver was...

Pick up at Newark was almost immediate. Driver was courteous and helpful with luggage. Ride was comfortable and fast even with heavy traffic. This is my review but I was given a $10 cash credit for this review.

A brilliant service the driver Zeng was so helpful...

A brilliant service the driver Zeng was so helpful to myself and my partner with lifting luggage in and out of the car and opening the door etc . I would recommend this service for anyone wanting a decently priced private airport transfer . This is my review but I am awarded $10 car cash from Carmel for sharing it.

my drivers are always on time and friendly. the ca...

my drivers are always on time and friendly. the cars are always very clean, and they are affordable. This is my review but I am awarded $10 Car cash from Carmel for sharing it. this is a good car service.

We used Carmel three times on our recent trip to N...

We used Carmel three times on our recent trip to New York and the Manhattan Cruise Terminal. Our drivers were in contact with us and guided us to the pick up spot at LGA and then took us to our hotel. Two days later, another driver picked us up and took us to the Manhattan Pier. We had pre-booked both these trips. When our cruise was over, we called Carmel to pick us up for our return trip to LGA. He quoted 15 minutes, and called to keep us up to date. The prices were reasonable, and the cars were clean and comfortable. We have another cruise coming up in December, and will be using Carmel again! This is my review but I am awarded $10 Car cash from Carmel for sharing it. Really not necessary, but awfully nice!

Great experience! My driver was on time, polite, a...

Great experience! My driver was on time, polite, and a calm driver. Highly recommend! Disclaimer: "This is my review but I am awarded $10 Car cash from Carmel for sharing it." I would have written the same review without the car cash, and will likely forget to even use it. Will definitely use Carmel for my next trip to NYC, though!

Good service, Car type, color and number are sent ...

Good service, Car type, color and number are sent via text. Car arrived within 5min. Professional driver. Quick trip in from JFK.
"This is my review but I am awarded $10 Car cash from Carmel for sharing it"

My driver was waiting outside my house a half hour...

My driver was waiting outside my house a half hour before scheduled. He was very courteous and professional. I ve used other services in the past and Carmel is tops.
Getting $10 car credit for writing this. I would have done it for nothing

On time. Polite and helpful drivers (I'm handicapp...

On time. Polite and helpful drivers (I'm handicapped) Clean, comfortable cars. Easy reservation process both online or by phone. Reasonable prices Plus money saving trip coupons. I've been using Carmel for over 20 years and have never had a problem. I can't imagine using anyone else for my trips to and from the airports and even to the Doctor in Manhattan. I'm a happy Carmel Limo long-term customer.

I used Carmel twice on my recent trip to New York ...

I used Carmel twice on my recent trip to New York city to and from LGA. They were on time, paid on line, cost was good, drive courteous, car was good. Over all I gave them my highest rating. This is my review but I am awarded $10 Car cash from Carmel for sharing it"

I always use Carmel when I go into or out of New Y...

I always use Carmel when I go into or out of New York. Very convenient, and they're always available. Professional drivers are always pleasant and know exactly where to take you.

This is my review, and I am awarded $10 Car cash from Carmel for sharing it. I would have been happy to review positively anyway.

Great driver. On time and friendly. And consciou...

Great driver. On time and friendly. And conscious about timely getting me where I need to be. Thank you!

This is my review, and I am awarded $10 Car cash from Carmel for sharing it. I would have been happy to review positively anyway.

Although I am being compensated for this review, t...

Although I am being compensated for this review, this company deserves 5 stars. Competitive price from JFK to NYC, nice app with promo codes, toll free number if you have questions and driver was excellent and on time.

Carmel is always reliable with the car showing up ...

Carmel is always reliable with the car showing up when they say it will show up and reasonable rates. Only downside is the drive did nothing to help us with our bags in picking us up at EWR and dropping us at our Manhattan hotel. I had already included the tip in the fee but if I were giving cash, he would've gotten less of a tip, just sayin'. This is my review but I am awarded $10 Car cash from Carmel for sharing it.

terry dio

terry dio
They picked me up in a clean van and the driver was experienced and friendly.
I am receiving $0 car cash for your review

Carmel drivers are wonderful. My mom is 95 and we ...

Carmel drivers are wonderful. My mom is 95 and we only use Carmel for her trips from NYC to Rockland County. The drivers are so good to her and my brother and I appreciate that so very much

I used the Carmel App to reserve a ride for my fam...

I used the Carmel App to reserve a ride for my family from Newark to Manhattan after a flight from LA.
The service was great!
Amazing car exactly as reserved. It was very easy to meet the driver through the application, pay through the app including tolls & tips at a fair price known from the reservation time. Could not ask for a better service.

* This is my review and I am awarded $10 Car Cash from Carmel for sharing it.

but.. I don't know if I'll use it because I do not travel much :-)

We used Carmel to pick us up after a Redeye flight...

We used Carmel to pick us up after a Redeye flight home Hawaii. Not only were their rates great, but it was so nice not to have to worry about requesting a car upon landing. We were worried about our ride after we had a emergency landing in LAX -- called Carmel who assured us they were tracking our flight and there would be no issue (we landed 3 hours late). Seamless, easy, affordable + safe. My new go-to for airport travel. This is my review but I am awarded $10 Car cash from Carmel for sharing it.

Long time Carmel Customer

Long time Carmel Customer

Always on time

Always Clean car and friendly driver

This is my review but I am awarded $10 Car cash from Carmel for sharing it

Our driver was 30 minutes early and was a great dr...

Our driver was 30 minutes early and was a great driver & conversationist. He was a safe driver & got us to JFK even though we were in traffic constantly. I use Carmel all the time & have found them to be reliable, professional, and a good value.

Perfect organized and absolutely recommended for t...

Perfect organized and absolutely recommended for tourists and first visitors to New York Don't forget to put phone number in your mobile before traveling Rest will follow Quick honest and trustworthy

Easy online booking system at a reasonable price. ...

Easy online booking system at a reasonable price. I was travelling from Williamsburg to Newark airport. A courtesy call informed me that driver had arrived - that was appreciated. Clean, comfortable and efficient transport with professional driver. Only downside was the unexpected $20 toll charge.This is my review but I am awarded $10 Car cash from Carmel for sharing it.

Simple and easy to book, prompt and efficient pick...

Simple and easy to book, prompt and efficient pickup at JFK terminal 4. Car was like new and trip uneventful. Would definitely use them again.
This is my review but I am awarded $10 Car cash from Carmel for sharing it

I use Carmel each and every time I fly to NYC. Exc...

I use Carmel each and every time I fly to NYC. Excellent service and drivers they are always on time. I have even used their service in Chicago and had nothing but great comments. The app is the easiest way to book and allows for the tip and tolls to be prepaid in advance.

This is my review and I am awarded $10 Car Cash fr...

This is my review and I am awarded $10 Car Cash from Carmel for sharing it.
I have been using Carmel exclusively for the past six years. The driver always arrives to pick me up a few minutes before the appointed time. The cars are very clean and comfortable. In all these years I have never had a driver who is not polite and accommodating. I am very grateful that I never have to wait long at the airport for me pickup. The drivers call to say where they are and how long it will take them to reach me. My husband and I have many choices of car services and we always choose Carmel.

Very disappointed. I had booked a luxury sedan fro...

Very disappointed. I had booked a luxury sedan from Newark airport to midtown Manhattan. I was was picked up in a fairly old minivan. The driver drove far too fast and aggressively. I asked him to slow down but he said he needed to get to the tunnel before they closed a lane. However he did slow down. But he continued to brake sharply for no apparent reason.

Once we got to Manhattan he started taking notes on a notepad while driving slowly.

For a service with such great reviews, this was all very disappointing and I can not recommend them.

I explained all of this in my feedback to the company and they have ignored it. Given that I raised safety issues, this was quite surprising.

I have been using Carmel for at least 25 years. Th...

I have been using Carmel for at least 25 years. They are always 5 minutes early for pick-up. The drivers are safe and efficient and helpful if there is luggage to be handled or doors to be opened. Their prices are fair and and their communication with clients is efficient. I will receive a 10 dollar coupon for this review but I would never write this review for just that. It just happens to be a really responsible company!

Driver was terrific ! However, dispatcher gave me ...

Driver was terrific ! However, dispatcher gave me a false rate quote and rather then respond to my complaints , Carmel customer service ignored my complaint. Initially I was told they would look into it then never responded , even after my numerous attempts to communicate. I would not recommend this service due to the fact that if there a problem of any sort, I wouldn t trust those in business office to do right by customer.

We received a call the DAY before our trip to let ...

We received a call the DAY before our trip to let us know that our two reservations (made two months before--one for the next day and one for 6 days later) had been cancelled. Cars break down, but that's still poor customer service. And you can't even get me another car for in SIX days!?

On a side note: Because the reservation was made through a third party (Travelocity), I was asked to "cancel" my own reservation as Carmel wouldn't. Also poor customer service.

Carmel Car & Limousine Svs

Carmel Car & Limousine Svs

4.6