Used web site to book a car the night before trave...

Used web site to book a car the night before traveling. Flew into JFK and upon landing called their number (as instructed) to let them know I had arrived and was ready to go. Courteous phone staff told me exactly where to wait outside and to look for specific make/model with my name on window. Said it would be 10 min. It was more like 15, but Friday at 4:45 rush hour so no biggie. Car was clean, driver was great. All prepaid online including tolls and tip so no awkward settling up. Overall, just a worry free experience. I am being given a voucher for my next ride for my review, however, I would have reviewed the same regardless. Good service deserves to be recognized. Rates at least as competitive as taxis and more comfortable roomy ride. Going to use them for return trip too!