Carmel is my go to car service in any city. John w...

Carmel is my go to car service in any city. John was a great driver and made sure I was comfortable the entire trip. My recent visit to NYC I used the app. Pros: Very easy to schedule a pick up, track driver location, and get pic of car. Cons: the app does not allow you to add your coupon. You have to call to dispatch to add it to your fare. Had to transfer from operator to supervisor to get this done. It was handled while I was in the car. But I f I have to call to get the discount I might as well call for the reservation and not use the app. Based on driver/ride I would give them 5 stars; I gave 4 simply due to the app. Disclaimer. "This is my personal review but I am awarded $10 Car cash from Carmel for sharing it"