Carmel Car & Limousine Svs

Carmel Car & Limousine Svs Review

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4.6
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J
3 years ago

Great on time service on Christmas Day. My 80 year...

Great on time service on Christmas Day. My 80 year old mother has difficulty walking and driver dropped us off directly in front of Radio City on very congested streets. SUV was very clean. Although Carmel is offering me a discount to review their services, this review is an honest account of the services provides.

R
3 years ago

Top quality ride to the airport. The driver arriv...

Top quality ride to the airport. The driver arrived 10 minutes early at the hotel with a sign with my last name. Fair and honest pricing as well, cheaper than Uber/Lyft and friendlier and more professional than a taxi.

"This is my review but I am awarded $10 Car cash from Carmel for sharing it"

B
3 years ago

My driver was Trevor and he was perfect from start...

My driver was Trevor and he was perfect from start to finish. Very kind and helpful. I've rode with other drivers and it appears NY traffic has gotten the better of them and not in a good way. Trevor was a different kind of driver - very amazing. (This is the rating I honestly give and didn't know I got a Google play credit)

A
3 years ago

I have used Carmel repeatedly and am consistently ...

I have used Carmel repeatedly and am consistently impressed with their service. Drivers are polite, friendly, and always early. I am never rushed and they help me with my bags. Cars are clean and comfortable. It is also nice to hear from the drivers that they enjoy working for Carmel, especially compared with other livery companies. Their rates are fair and for peace of mind, well worth the price!

I am motivated to write this review based on my user experience and am also rewarded $10 car cash from Carmel to put towards future trips.

P
3 years ago

After a long day in airports due to delays and can...

After a long day in airports due to delays and cancellations, it was great to know that this service was already set up. A simple phone call and the car was there within moments to get this tired bunch to our hotel. Driver 2088, Wei, was great. He loaded our bags Andy even pointed out some sights during our 2AM trip. Thank you Carmel, we will be using your services again in the future!!

This is my review but I am being awarded $10 in car cash from Carmel to share it

S
3 years ago

I have used CARMEL many times and have decided it ...

I have used CARMEL many times and have decided it will be my ONLY way to and from the airport to Manhattan. The drivers have all been courteous and friendly and have given me safe and rapid travel. I have been awarded a $10 coupon for my review but I swear I would give this review even without any gimmes!!!

K
3 years ago

It was a rainy day and I scheduled a ride with Ca...

It was a rainy day and I scheduled a ride with Carmel months in advance. Not only did they not come pick me up, but when I called customer service multiple times to get my money back, no one resolved my issue. They told me they would get back to me but days have passed and no one has reached out to me. I have yet to receive a refund or any other compensation.

VERY DISSATISFIED with this company. You are better taking a taxi or uber.

B
3 years ago

I recently used Carmel for my latest NYC business ...

I recently used Carmel for my latest NYC business trip. They far exceeded my expectation. At the airport even though I was in the wrong waiting area the driver took the time to find me. When it was time for my pickup to go back to the airport not only was the driver early and waiting for me to come downstairs from my hotel so I didn't have to wait he helped me load all my heavy video equipment cases into the mini-van. Excellent service all around.

"This is my review but I am awarded $10 Car cash from Carmel for sharing it"

F
3 years ago

Used them twice in the past month. Once for a 7 AM...

Used them twice in the past month. Once for a 7 AM pickup from JFK and once for a 4 AM pickup from my home. Both times driver was right on time and friendly. Car was very clean.

I actually downloaded their app to make booking with Carmel even easier in the future. And I never download a company's app.

Highly recommended.

This is my review but I am awarded $10 Car cash from Carmel for sharing it. Honestly, I would ve done it without the reward.

S
3 years ago

The Carmel car was early and very gracious in gree...

The Carmel car was early and very gracious in greeting me. The driver helped with my luggage. He also adjusted the air conditioning several times to be sure I was comfortable. The driver knew the best way to avoid traffic which was so appreciated! "This is my review but I am awarded $10 Car cash from Carmel for sharing it"

w
3 years ago

Despite the fact the passenger, my daughter, only...

Despite the fact the passenger, my daughter, only had intermittent internet access, everything worked out perfectly due to the kind help of the dispatcher who acted as a liason between my daughter, me and the driver. Thank you very much.

L
3 years ago

I had an extremely early flight from JFK and neede...

I had an extremely early flight from JFK and needed to call a pickup for 4:30am. I immediately thought of Carmel and thank goodness I did. The driver was there when I got downstairs and was courteous and accommodating. The ride was smooth and I got to the airport relaxed.
This is my review but I am awarded$10 Car cash from Carmel for Shari g it.

J
3 years ago

I recently had a great ride from Carmel. The car w...

I recently had a great ride from Carmel. The car was clean and the driver was polite and professional. The company is well managed - and it is clear that they care about being on time. I called to ask about one charge related to a toll. The person who took my call was polite and answered my question. Also I think Carmel has done a great job throughout COVID-19 when other car companies have not. Would definitely use Carmel again.

D
3 years ago

With both of my trips I have experienced excellent...

With both of my trips I have experienced excellent service, from the quality of driver to how comfortable the car was they deliver a very high standard and at a very good price. Due to an error on my part they even were accommodating and saved me wastes time and energy. I shall use them every time I am in New York

S
3 years ago

Our Carmel driver was prompt and curteous and I wo...

Our Carmel driver was prompt and curteous and I would definately use them again for future travel. I have already referred them to friends and family.
This is my review but I am awarded $10 Car cash from Carmel for sharing it"

L
3 years ago

Smooth ride. Nice smelling car. Good driver. I am ...

Smooth ride. Nice smelling car. Good driver. I am being compensated by Carmel to give the review but I've been a loyal Carmel customer for over 10 years. They are reliable-they always show up-and there are no surprises when it comes to the price.

E
3 years ago

This is my review but I am awarded $10 Car cash fr...

This is my review but I am awarded $10 Car cash from Carmel for sharing it, but quite frankly, I want the ten bucks because I only use Carmel for trips in NYC because 1) they are professional, whether you use the phone or their excellently designed app, they will arrive on time to pick you up. With the app its very easy to organize your trip and track your car. 2) They are reasonably priced, and I've never had a problem with a driver, which is a real risk using those other car services with unprofessional, part-time drivers. Stick with Carmel, you can't go wrong.

J
3 years ago

Excellent application for limousine service, I ve ...

Excellent application for limousine service, I ve used it to go to the airport from my home. excellent prices the drivers are very punctual, and courteous making a pleasant and safe trip

"This is my review but I am awarded $10 Car cash from Carmel for sharing it"

K
3 years ago

I LOVE Carmel!

I LOVE Carmel!
They are fast, reliable and the drivers are always polite and friendly. I take them to the airport when I am traveling out of town and I most recently used them to take me to Long Island for a party. I will remain a loyal Carmel Customer!

T
3 years ago

Whenever I travel to New York I always book my air...

Whenever I travel to New York I always book my airport transfers with Carmel. Their drivers are always on-time and polite and making reservations through their website is a breeze. Their customer service is outstanding, including their telephone dispatch operators. Don't hesitate, book with Carmel. This is my review, but I did receive a $10.00 Cash Award Card for sharing it.

L
3 years ago

Perfect driver! So very polite and courteous and ...

Perfect driver! So very polite and courteous and thoughtful driver. Car was also very comfortable...the high standards of Carmel were perfectly met in this journey and confirmed my already loyalty to them is well and truly right! You can forget about the others! Carmel is tops!

E
3 years ago

I've been depending on Carmel for car service for ...

I've been depending on Carmel for car service for many years. Their drivers are usually familiar with the city and courteous. It's important that I get to my appointments on time and I usually do.

J
3 years ago

Great trip, on time and efficient.

Great trip, on time and efficient.
I am being offered a 10 dollar reward but this isn't related to why I am writing the review. The trip was truly extraordinary!

D
3 years ago

`Great service, and usually on time when returning...

`Great service, and usually on time when returning from the airportthough there is the occaisonal exception. And when there is a problem they do there best to insure it doesn't happen again.

"This is my review but I am awarded $10 Car cash from Carmel for sharing it"

C
3 years ago

Polite and fine driver arrived on time and called ...

Polite and fine driver arrived on time and called to let me know he was a little early. Good experience. He was helpful throughout the ride and drop off at Kennedy. This is my opinion but I did receive $10 Carmel cash from Carmel for leaving the review.

T
3 years ago

Timely Service, clean and comfortable. Couldn't a...

Timely Service, clean and comfortable. Couldn't add credit card on app as it wouldn't recognize an international billing address. Driver seemed a little annoyed when I changed from a 25% to 15% tip. Please note: This is my review but I am awarded $10 Car cash from Carmel for sharing it"

V
3 years ago

Reserved and prepaid for service from LaGuardia ai...

Reserved and prepaid for service from LaGuardia airport to White Plains NY. Even purchased the upgraded service that included the tip and tolls. When I arrive, I call as instructed and am told where to meet my driver. Once I get to the pick up spot, I get a call saying there are no available cars today. No vehicles at all to transport me not now not later. It will take 3-6 days to get my refund .... I hope I get it!

A
3 years ago

Carmel allowed me to pre book a JFK pickup thru th...

Carmel allowed me to pre book a JFK pickup thru their app when Uber said it was not possible at that location as a future booking. Pickup was fast. Polite service. Only complaint is that rear shocks of the vehicle need work so it was very bumpy

A
3 years ago

My driver was very accommodating. He helped fit al...

My driver was very accommodating. He helped fit all my luggage and small children in even though we were a tight squeeze. He worked with me to make it happen. He was friendly and helpful. This is my review but I am awarded $10 Car cash from Carmel for sharing it

L
3 years ago

I went to the vet this morning, June 5, with my ca...

I went to the vet this morning, June 5, with my cat and then came home 5 hours later and had the same driver. He was so courteous and tactful about the cat and me. She has cancer so neither one of us was in good shape. This is my review but Carmel is paying me $10 to write it. I would have written it anyway as I have used them for years and they are very reliable and have good drivers and know the roads. The cars are nice too.

This is about another trip. Last night, Sept. 3, I was at a restaurant, which now during the pandemic meant eating at tables on the street, and a huge downpour came. After waiting for ages for it to subside, it did not. I called Carmel thinking now one could come for ages but very quickly a driver came and took me and my friend to two different addresses. This is another review Carmel is paying me for but I would write it anyway.

J
3 years ago

Excellent experience! Pleasant, courteous driver,...

Excellent experience! Pleasant, courteous driver, immaculate car. We are so glad we chose Carmel for our first trip to NY C. This is my own review, but I was given $10 car cash for writing this review.

s
3 years ago

Carmel is my go to for trips to the airport . Easy...

Carmel is my go to for trips to the airport . Easy online reservation system. Drivers arrive early to your door and call to tell you they are waiting. They use navigation and get you there as quick as possible. This is my review but I am awarded $10 Car cash from Carmel for sharing it"

V
3 years ago

Great service/safety priority: I am writing this r...

Great service/safety priority: I am writing this review but need to state I receive $10 car cash, but I'd write this without the reward. Cars are always clean. Drivers know my full name and say it before I even ask. I switched to Carmel because I feel safer and they always exceed my expectations. Cameras in the cars too!

J
3 years ago

I consider Carmel car and Limo service a gift.

I consider Carmel car and Limo service a gift.
NO ONE CAN MATCH their impeccable service: comfort; cleanliness; reliability; safe and helpful courteous drivers.
And the PRICES ARE PHENOMENAL!!!
CHEAPER THAN A CAB!!! An honest co. They don't raise prices randomly.
Thank you Carmel.
Disclaimer. I am writing this review due to Carmel's perfection and of my own free will. The $10.00 gift is irrelevant.

M
3 years ago

Driver 77...wonderful guy...enjoyed my ride, and w...

Driver 77...wonderful guy...enjoyed my ride, and with congestion pricing, the cost for a ride is the same, or close enough, to a yellow cab to make this a great deal. Drivers are knowledgeable, considerate and polite..
My go to way to get around in NYC!

A
3 years ago

Daughter emergency from the Times sq to Queens, th...

Daughter emergency from the Times sq to Queens, the driver spoke English well and his car was clean. He knew the fastest routes. My family and I felt safe. Great service. We recommend this service and will use it again.

A
3 years ago

I been Using Carmel for years and its been OK but...

I been Using Carmel for years and its been OK but on my last trip the driver was rude and charged me his tip. My niece left her iPad on the car I try to get in touch with the driver right of the way, But he would not picked up the phone. I call back the Carmel office but I didn't get any help from them ether, I asked to speak to a manager, they keep disconnecting me, and when I finally go to speak to a manager, his attitude was very careless and helpless, I will never use this car service gain, and if You leave anything in the car consider it lost because the won't care

N
3 years ago

Prompt and courteous driver. He got us to our hote...

Prompt and courteous driver. He got us to our hotel quicker than expected, even with the rush hour traffic. Would use Carmel again. This is my review but I am awarded $10 Car cash from Carmel for sharing it.

C
3 years ago

Great service! Picked us up within 3 minutes of my...

Great service! Picked us up within 3 minutes of my call and our driver was EXCELLENT!! He used his signal, did not drive like a maniac and was very professional and got us to our hotel in perfect time. I highly recommend this car service and will be using it each time I'm in NYC.

M
3 years ago

Always dependable. Professional drivers and clean...

Always dependable. Professional drivers and clean cars. Great communication regarding reservation. App is super easy to use. Very reasonable rates. This is my review and Carmel is giving me $10 for it. Even so, I really love using this company and will continue to use them for future trips.

l
3 years ago

I ve used Carmel several times including for my pa...

I ve used Carmel several times including for my parents from and to Long Island and Jfk. They are always polite, on time and the best price. Many of my friends have been turned on to them as well. I must have over 15 trips with them now. They always have a coupon or special going on and hey have a reward program. You won t be disappointed. And much better than Uber and Lyft as the driver is registered and insured to be taking passengers. The price is always cheaper than those services as well.

"This is my review but I am awarded $10 Car cash from Carmel for sharing it"

B
3 years ago

I have been using Carmel for many years and have c...

I have been using Carmel for many years and have completely pleased with their service. They have never let me down and have a perfect record with me. Today was no different ...the driver was ahead of time, courteous and friendly, helpful with my bag, drove carefully and attentively. The car was clean, spacious and comfortable.

This is my own review, but Carmel is going to pay me $10 for doing this to combat unfair marketers who are spreading false, negative comments about this wonderful company.

L
3 years ago

Generally a reliable service for pick up and trips...

Generally a reliable service for pick up and trips. My specific driver was courteous, but was not the most skilled navigator. I had to say something to avoid an accident and my child was in the car. That scared me, but i suppose it happens. Overall Ok with my trip.

E
3 years ago

Have used the service a few times upon arriving fr...

Have used the service a few times upon arriving from the airport for work and leisure travel. Some of the drivers have been good, some not so much. My most recent driver arrived nearly 20 minutes later than expected, and then went the wrong direction when taking me home from the airport.

G
3 years ago

It has been, as always, a perfect way to get to an...

It has been, as always, a perfect way to get to and from the airports of NYC! aAlways on time, nice cars and friendly drivers!!! It has been, as always, a perfect way to get to and from the airports of NYC! This is my review but I am awarded $10 Car cash from Carmel for sharing it.

P
3 years ago

Great experience with Carmel. I had to make chang...

Great experience with Carmel. I had to make changes to my booking which was easy, got updated confirmation immediately so there was no question or doubt. Driver arrived 15 minutes early and was pleasant with a clean car. Uneventful and smooth ride!
This is my review but I will receive a $10 credit.

A
3 years ago

After having a very hectic travel day, Carmel seri...

After having a very hectic travel day, Carmel seriously came to the rescue with a same-day booking I had made roughly 3 hours prior to the pickup at LaGuardia Airport. The driver was really professional and got me to my destination safely, as quickly as possible and at a very reasonable price. When it comes to NYC airport car service, I wholeheartedly mean it when I say that I'll recommend Carmel to anyone any day.

As a disclaimer: Carmel is giving me $10.00 for this review, but I certify this as an organic review written out of my own will.

D
3 years ago

Our flight was delayed by 3 hours and arrived into...

Our flight was delayed by 3 hours and arrived into JFK 11.45pm. Carmel was very good at tracking the flight and arrived within minutes of my phone call. Driver was good and drive was easy. Thank you.

E
3 years ago

As always Carmel is on time with a clean late mode...

As always Carmel is on time with a clean late model car and a courteous driver. Use Carmel for all my transportation needs.
This is my review but I am awarded $10 Car cash from Carmel for sharing it"

B
3 years ago

We used Carmel to come home from an event in Westc...

We used Carmel to come home from an event in Westchester back to Manhattan. The driver was prompt, courteous and professional and the price reasonable. Booking was super easy. We will most certainly use Carmel again.

I was given a $10 credit to share my experience.

R
3 years ago

Excellent service and the only one I use in NYC. ...

Excellent service and the only one I use in NYC. The driver was early and got me to the airport with plenty of time to spare. He was also friendly and was an excellent driver. It was early in the morning but there was still some traffic but he was able to make it early. I appreciated the service. This is my review but I am awarded $10 Car cash from Carmel for sharing it

M
3 years ago

Incredible Experience

Incredible Experience
Driver was prompt and courteous
Looking forward to our next drive

M
3 years ago

I ve been using Carmel for more than ten years and...

I ve been using Carmel for more than ten years and I have always found them to be reliable. The drivers are polite and often arrive a bit early. They have taken me to the airport whenever I ve flown as well as local rides. I recommend Carmel highly.

j
3 years ago

I have been using, Carmel service for years travel...

I have been using, Carmel service for years traveling to New York City and New Jersey visiting family they have always been prompt and courteous never had an issue I will continue using them at various locations throughout the US. They have paid me $10 for writing this but that does not affect how I feel about this car service.

A
3 years ago

Arrived on time and got around the city just fine....

Arrived on time and got around the city just fine. Only thing drivers were worried about is their tips. How are you going to tip me? Is the first thing we were asked both times we got in the car. Incredibly unprofessional and no other conversation other than tip. Not pleased with that. I intend to tip but not be harassed about it.

A
3 years ago

I am rating Carmel and I am receiving a $10 coupon...

I am rating Carmel and I am receiving a $10 coupon. My first experience with Carmel was excellent. Frank was our driver and gave me perfect instructions about where he would be. He was very courteous and got me to my destination without any problems. I will definitely recommend Carmel to my friends.

D
3 years ago

I always use Carmel to take me to and from the air...

I always use Carmel to take me to and from the airport. The biggest issue I have at the airport is it seems I'm always waiting a bit longer for my car than others are. That being said, drivers are always courteous and cars are always clean.

C
3 years ago

This morning we needed a car at 5:30 am. The driv...

This morning we needed a car at 5:30 am. The driver arrived at 5:25. I am often uncomfortable riding in cars but his driving was very reassuring and I felt safe, even on the dreaded FDR drive. Carmel offered a $10 credit for writing this review, but I would have been glad to write it even without this payment, because our trip was perfect. I was curious and checked the fare with LYFT, and it was lower, even with LYFT's offer of a 50% discount. It was much easier to reserve this car ahead of time rather than scramble for a ride so early in the morning unsure of how long it would take to arrive. I will definitely take Carmel again without reservation.

S
3 years ago

I've been using Carmel for decades...every time I ...

I've been using Carmel for decades...every time I come to NY they are my go to car service and they have never disappointed. Great service, nice driver, easy to use instructions, and I didn't even have to download an app.

This is my review but I am awarded $10 Car cash from Carmel for sharing it.

E
3 years ago

My street address is very obscure, so a lot of peo...

My street address is very obscure, so a lot of people have a hard time to find it, including this Carmel driver. But he called me, I guided him to locate it, and he did turn around to get to the gate. Don't rely on just GPS! Sometimes you do real need human contacts, not only virtual!

M
3 years ago

Wonderful service

Wonderful service
I always use Carmel Limo when I m at NYC airport to go to Manhattan, the driver is always on time with a sign with my name and always very helpful
This is my review and it s real, I m awarded of 10$ from Carmel Limo for this review

J
3 years ago

I find Carmel to be the most affordable NYC car se...

I find Carmel to be the most affordable NYC car service and they've never let me down, even on very early airport pick-ups.

This is my review but I am awarded $10 Car cash from Carmel for sharing it.

W
3 years ago

Carmel was great. Picked me up very quickly the ai...

Carmel was great. Picked me up very quickly the airport and delivered me home very rapidly. Overall, it was a fine experience. Will certainly use Carmel again. Although I will get a $10 car credit, this is the real story about Carmel.

s
3 years ago

Driver of Car called me when he arrived on time. T...

Driver of Car called me when he arrived on time. The Car was very clean
and the Driver Courtesy was excellent. He took the shortest route and
got me to my destination in record time.

I have been using Carmel for over 5 years and am very happy with their
service

Carmel Car & Limousine Svs

Carmel Car & Limousine Svs

4.6