
Was on vacation, scooter was ready for for me at w...
Was on vacation, scooter was ready for for me at when i got to my hotel. It was charged and ready to go. The scooter ran great. There was a couple of places on the head rest that showed wear and looked like it might be torn. But it was a good scooter.
Chelsi was helpful and went out of her way to make...
Chelsi was helpful and went out of her way to make sure my family was taken care of she is amazing! Will be back cause of her and only her
Husband had a great time and was able to keep up w...
Husband had a great time and was able to keep up with the grand kids. Scooter worked great everyday we had it and Disney cast members were wonderful helping on and off the bus. Next year I will get one for myself aswell.
I booked an apple scooter based on disney website....
I booked an apple scooter based on disney website. The website has a drop down box showing all of the hotels they deliver and pickup from, 24 hours before I was due to arrive they called to say they don't deliver to our hotel any longer even though the website shows they deliver to at least a dozen hotels in our area. I told them I would pick up as they had already charged by cc . Our flight arrived at 154pm to orlando airport, I picked up the rental car and set the.go's to apple scooter website address. Watching the time and traffic I called to inform them I was stuck in traffic, at 413 pm they called wanting.to know where we were. I was down the road from them and was so frustrated with traffic as well as representative that called I told them to shove there scooter where the sun didn't shine
Horrible customer service
Horrible attitudes
Horrible everything
Don't waste your time or money booking with them
What a disgrace Disney recommends them.
Letter also being sent to Disney about there recommendation of this pathetic company.
This was a vacation saver. We couldn t of had a gr...
This was a vacation saver. We couldn t of had a great vacation without the scooter. So greaful they brought me a scooter at the last minute. Thanks you guys! We will call you when we come back to Disney World.
Great scooter, it made a great trip. Thanks! We wi...
Great scooter, it made a great trip. Thanks! We will be back.
Had a great trip and thanks to the scooter my fami...
Had a great trip and thanks to the scooter my family did also. It worked great never will I do a large park without one. Happy Happy!
We have rented several times for our Disney trips....
We have rented several times for our Disney trips. Easiest company to work with. Never have had an issue. We highly recommend!!!
This cart made our trip excellent. Dependable, h...
This cart made our trip excellent. Dependable, held charge, great turn radius. Great folks to deal with. Thanks for saving our trip!
Everything went smooth and worked flawlessly each ...
Everything went smooth and worked flawlessly each day at the park. I think I am the only one in my family that actually feels like they had a vacation. Great service will be back next year.
Great service. The scooter was by the front of th...
Great service. The scooter was by the front of the house we rented before the agreed time, and worked perfectly during our week touring the Orlando parks. My mom was able to share the visit with her grandkids thanks to this.
Great price, great service, friendly people. The s...
Great price, great service, friendly people. The scooter was in like new condition. There were no problems.
My mother used a scooter from apple over the 4th o...
My mother used a scooter from apple over the 4th of July holiday and she had a wonderful time. Scooter was fairly new and worked perfect for the week. Having it dropped off and picked up from the Grand Floridian it was there when arrived and dropped on our way out. Will use again for our New Years trip.
Service is excellent. Always very responsive to sp...
Service is excellent. Always very responsive to special requests. We never use anyone else when we are in Orlando.
Delivery to hotel was great and on time, very conv...
Delivery to hotel was great and on time, very convenient.
We use Apple Scooter when we go to Disney World. ...
We use Apple Scooter when we go to Disney World. We always have had great service and have a scooter for the length of our stay. It makes the trip much easier for my husband as he uses braces. The scooter is delivered and picked up from our resort. I can't recommend them highly enough. We always use Apple Scooter.
DO NOT USE! RENT OUT JUNK. Meter on scooter was br...
DO NOT USE! RENT OUT JUNK. Meter on scooter was broke and left me stranded. Employee was rude and argued with me about the electric charge. Asked for refund and was rude and said can't. I did a 3 day rental for a scooter. When I got there to rent the I asked the employee if the charge would last 2 days and he said it would. I went to Disney world the with no problems. The meter on the scooter said it was still fully charged at the end of the day. I did not charge it because the employee said it would last a few days and the charge meter said it was fully charged. I went to Disney the next day and the scooter stopped working the meter was gong up an down from full charge to low charge. People in the park were pushing me to help me get out of the park. Nightmare when you can not walk long distance. I have to leave the park because I am taking my parents to the airport. I do not have time to wait for an employees in the park to come help me. We put the cart in neutral to push and would lock up the tires and then go into neutral on its own.It is really difficult to push when the tired will roll and suddenly stop rolling then roll again. I finally get it to car. I loaded it up to took it back to the location and the employee working that day is named Jonathan. I told him to go get it from the vehicle. I wear a leg brace and can not walk long distances and Jonathan told me that I had to walk with him to the vehicle. He made it sound like it was company policy and I had no choice. These people help disabled people which does not make sense. The whole point of renting a scooter is because I am disabled I can not walk long distances but yet they want you to walk back to the vehicle after I just had to walk at the park from a broke scooter. I told him the meter does not work and he argued with me. He said you have to charge it. I told him the meter said it is full. He was very RUDE. He said it is like a cell phone and you have to charge it. I said my cell phone tells me when I need to charge it unlike your scooter did. So their employee argues with customers. Then I asked how for a refund and Johnathan said he can no get me my money back because it is in the computer. What kind of response it that to a customer. I do not know what he is talking about because companies do refunds after credit cards are billed all the time. Again very rude and did not even try like he was going to to try to help us. So this company rents out scooters with a battery meter on it that you can not use and they do not tell you beforehand. In the 20 years I have been disabled I have never used a scooter that you can not go by the meter to know when to charge it. Jonathan acted like it was my fault because I went by what the battery meter said and did not charge the scooter overnight. It was a full battery and all the lights were lit up on the battery meter. According to Jonathan you can not get your money back for you money back. I will never rent from again because the way I was treated. They are a rip off renting scooters that do not work properly.
Definitely reasonable prices especially for the ar...
Definitely reasonable prices especially for the area. Great customer service.
Needed a scooter quick and they were able to have ...
Needed a scooter quick and they were able to have it delivered to my resort within an hour! Everything worked great!
I rented a scooter for three days, once I went to ...
I rented a scooter for three days, once I went to pick it up the instructions on how to disable the scooter were not there. I had to call customer service and spoke with Jose the operations manager after 20 minutes we finally removed the seat. The seat was broken I mentioned it to Jose. Out of safety concerns for our mother we decided not to take the chair, after spending 30 minutes trying to remove the chair. This was my daughter's Disney birhtday party celebration and instead of being at the park i was dealing with this situation. Jose mentioned that there were no techs in the area, I told him I did not want the scooter and left to Disney. He tells me he would charge me one day, instead of three. On Monday I checked to see if I had my credit and I did not I called Apple Scooters after leaving 2 messages I finally get Jose on the phone.He then tells me that I am only getting $50 since there is a 3 day scooter rental and that they would have taken me the scooter to the park. At no time was this even mention to me. I told him this and I reminded him that the machine was broken and had no instructions. I rememinded him of our conversation and he did not even acknowedgle me. This is such a terrible company , NO ONE SHOULD RENT FROM THEM
Great service and nice scooters, was delivered to ...
Great service and nice scooters, was delivered to resort as requested and had no issues great battery life on scooter went 12 hours in the park and still had battery life left
Great Experience. Scooter had the BEST battery I'v...
Great Experience. Scooter had the BEST battery I've ever seen on a scooter. It was easy and seamless
I had a minor set back w my scooter and I had to c...
I had a minor set back w my scooter and I had to call Apple Scooter back for another one. An employee named Gee (2nd shift) came out and he was extremely helpful. He explained everything in detail and waited with me to make sure I knew exactly how to work the newer model. No complaints to be given. Awesome company, workers and scooters.
So grateful. Made getting around Universal Studios...
So grateful. Made getting around Universal Studios a lot easier and cheaper.
Great service .The scooter was better than expecte...
Great service .The scooter was better than expected. I would highly recommend this company.
Wonderful company! Prices are competitive and reas...
Wonderful company! Prices are competitive and reasonable. Scooters were in top notch condition, delivered on time directly to our hotel and when we had mechanical issues with one of the scooters, they immediately dispatched a mechanic to the Disney Park we were in and simply replaced the broken down scooter with a new one!!! We will be using Apple scooters again and again!!
Great trip. Would never do Orlando sites again wit...
Great trip. Would never do Orlando sites again without a scooter. Thank you Apple Scooter, see you all next year.
Very professional! When my scooter wasn t holding ...
Very professional! When my scooter wasn t holding a charge, a new scooter was delivered to me quickly! The customer service is amazing! Would definitely use again!
We rented 2 scooters for my parents for our resent...
We rented 2 scooters for my parents for our resent Disney stay. The scooters were excellent. The quality was wonderful and my parents really enjoyed them.
My family and I recently visited Disney. I have a ...
My family and I recently visited Disney. I have a herniated disc that limits the length of time that I can be in my feet, so I needed to rent a scooter. we stayed at Disney's Fort Wilderness Campground and it was delivered by the time I had reserved it and it was easy to return. The battery stayed charged well and it's was easy to maneuver on all of Disney transportation. The only complaint I have is that the light on the front of the scooter did not work. That would have been nice to have at night when returning from a long day at the park. I would definitely recommend Apple scooter to anyone needing to rent an ECV for Walt Disney World.
This was great. Our scooter was in our room when w...
This was great. Our scooter was in our room when we got to Orlando. Thanks everyone!
Rented from Apple Scooter for our Disney trip at t...
Rented from Apple Scooter for our Disney trip at the beginning of July. We were staying at a Disney resort. I requested the scooter to be dropped off a 8am. Went down to bell services about 7:45am and the scooter was already there and fully charged. Other than one of the fold down arm rests being a bit loose the scooter was in fine shape and operated beautifully. We used for 6 park day's and charged every night while we slept. The charger never dropped out of green. We had no issues with power or speed. Apple Scooter delivered a reliable product at a great price. We will definitely be using them for our next trip to Orlando.
We booked our scooter for the day we needed it and...
We booked our scooter for the day we needed it and they had it delivered to our hotel within 2 hours. It was great. We needed it last minute for an injury that happened during the end of our trip. The service is very fast and dependable. We will be using Apple Scooter if we ever need a scooter in the future.
Our scooter worked great for the trip. The driver ...
Our scooter worked great for the trip. The driver was one time for drop-off and we were very happy. I didn't experience any problems, so maybe it would've been different but things went well for me.
We had a great experience this past August. I ve u...
We had a great experience this past August. I ve used another local company 3 times in the past and each time was progressively worse. This was like a breath of fresh air. The price was right, delivery and pick up we re exactly on time and the scooter was in great condition. Had a tough time figuring it out because I never remember to put the brake on but customer service was fantastic and giggled along with me. They followed up after we got home and it was such a nice touch. Definitely recommend and would use again.
Great service!!!
Great service!!!
Very good scooter easy to use and Andy was very helpful and took the time to explain all i needed. I 'm thankful for this company and service from Andy. We will back with this company next year! Thank You Andy !!!
Great experience no problem with scooter ....on ti...
Great experience no problem with scooter ....on time
This was our 2nd time using Apple Scooter and it d...
This was our 2nd time using Apple Scooter and it definitely won't be our last. There customer service is amazing and they definitely have the best price around.
We have been extremely happy with them and will continue to use them.
If your using them while in Disney, they are definitely the most accommodating with Disney's new policy with wheelchair pick up And drop off. I highly recommend them.
Had a good scooter it was there at our hotel on ti...
Had a good scooter it was there at our hotel on time. Perfect!
This company Apple delivered me a scooter to Baham...
This company Apple delivered me a scooter to Bahama Bay Resort for me to be able to move around and enjoy my vacation. The scooter worked perfectly with no issues or troubles at all. We went to Disney world at 4pm and returned back to our resort at 2:30am and i did Not have to charge the scooter the whole time i was gone. Thank you Apple.
When I called to ask a question before reserving m...
When I called to ask a question before reserving my scooter, the staff was very helpful. Making the reservation and paying online was easy. The scooter was delivered to my hotel as requested. My scooter appeared to be somewhat well-used as compared to the one my friend rented and picked up the day before. After using it all day the first day, I plugged it in only to discover that the charger didn't work. Unfortunately, it was after Big Apple Scooter's business hours and there is no emergency number. Upon calling the next morning during business hours, a replacement charging apparatus was delivered to the hotel. On the 3rd day of use, I discovered while trying to leave Epcot after the fireworks show that the headlight didn't work so I just dealt with that for the remainder of the trip. I am sure that Big Apple Scooters would have fixed the problem or delivered another scooter but I just didn't want to mess with it. The light on my friend's scooter worked. Big Apple Scooter relies on the bellman to give instructions on how to use the scooter. If I return to Disney World in the future, I will rent from them again but will make sure that everything is working before accepting delivery. I also wish that the company provided an emergency number for evenings and Sundays after business hours.
I need a scooter for a family member to get around...
I need a scooter for a family member to get around the park. I called in to make my reservation and spoke with Chelsi who was very helpful and informative. This was our first trip to Disney and she helped us by answer some questions and just made the whole process easier for us. We will definitely be coming back and when we do this will be the place we get our scooters! Thanks so much Apple Scooter we will be returning for our next vacation.
Visited Walt Disney World from August 16-20 2018. ...
Visited Walt Disney World from August 16-20 2018. Decided to use a scooter to make life easier for my knees! Was able to request the appropriate scooter for me online. I liked the ease of the drop down menu to choose my Disney hotel. I appreciated that all fees plus insurance were included in price listed. The scooter was available to me as soon as I arrived at the bell hop station and drop off was just as simple when I was departing. I charged it every evening but probably didn't need to. It was fully charged all day and evening. I found the scooter easy to manuver and could turn around in tight spaces. I dealt with Samira and Angel on the phone, both very professional and helpful. I appreciated the follow-up call from Karen to ask me how everything went. Over all it was a a great experience and I wouldn't hesitate to use this company again.
Wow, truly exceptional service. Worked with a gent...
Wow, truly exceptional service. Worked with a gentleman named Andy who went above and beyond to help us. Very personable.
We were on vacation at Disney World and I develope...
We were on vacation at Disney World and I developed really bad blisters that caused me not to be able to walk as far as normal. I found apple scooters online and the process of ordering the scooter was very easy and it was delivered to our reaort within less than 2 hrs of me ordering it. All I had to do is pick my scooter up at bell services and when we were ready to leave to go home I left it with bell services. They are very reasonably priced and called to check to be sure I was satisfied with my scooter. I will definitely use them if we go back.
This is at least the 4th time I have rented a Mobi...
This is at least the 4th time I have rented a Mobility Scooter from Apple Scooter Store. They do deliver the scooter on time and it does work, sort of. BUT each time that I have rented a scooter I have progressively gotten a worse piece of equipment. I just returned a scooter that I had for about 16 days. The horn button was missing BUT the horn would go off for no reason and continue to blare until I could find a pen or something very small to poke into the hole to shut it up - very embarrassing! Also, the large nut the loosens the steering column was hard to get tight enough to keep it upright and impossible to get tight enough to not swing all around when lowered and trying to load into my car. The basket was dented up. Also, I would be driving along and it would hic-cup, stop, and start again. If we were travelling at a fair clip and my husband was right behind me he would come close to running into me. I will have to give a LOT of thought to renting from this company again as there must be a company that rents nicer equipment and not junk. I saw MUCH nicer 'rental equipment' being used in Disney and other areas and wrote down their names and numbers. Sorry Apple you have had many chances to treat a return customer better!
Had a good time at Disney, the scooter was perfect...
Had a good time at Disney, the scooter was perfect, and arrived on time.
My wife and I both need to have scooter as it is d...
My wife and I both need to have scooter as it is difficult for use to walk any distance.
The second day there my scooter the battery kept cutting in and out while we were at Magic Kingdom. We called them and they said they would be to us in 30min.We made our way to the front gate and went out and meet them as they pulled up. From the time we made the call, meet them got new battery, ran a quick test on the scooter, and started back in was 15min. Two day later were at Animal Kingdom and my wives scooter acted up we thought it was a bad battery also the way it acted. 30min. they had a replacement battery for us and we were on our way again. About 30 to 40 min. later it acted up again. When they got there in 30min. time back by the gorilla cages they checked it out and a automatic brake was dragging. Swapped it out with the one he had brought and we were on our way again. For the rest of the 2 weeks we were there we never had any problem. We rent a van and I could load them both on the back of the van by myself. The GoGo's brake down into 3 pieces ( seat, battery, scooterbase) for easy loading and unloading. We have also used Apple Scooter when taking a cruise the scooter in is out room waiting for us.
The Apple Scooter was delivered to our hotel and w...
The Apple Scooter was delivered to our hotel and was waiting for us when we arrived. The scooter arrived clean and kept its charge all day and evening. We have used Apple Scooters for many years and have been very pleased with their excellent customer service.
This was the first time we needed a scooter for WD...
This was the first time we needed a scooter for WDW. The first day the scooter seemed like it wouldn't hold a charge. We called and the scooter was replaced before we got back to our resort. We couldn't start the 2nd one, but a troubleshoot during a phone call fixed that! Great service! Great price! We are making plans for WDW again next year, if God allows, and we will definitely be using Apple Scooter.
Had a great rental experience with them and would ...
Had a great rental experience with them and would highly recommend using them for your needs. I opted to pickup from their office near Disney Springs since I was staying off Disney property for my trip and pickup/dropoff was extremely easy and fast. Customer service was top notch and the scooter never once even dreamed of losing charge despite heavy use in the Disney parks each day.
Great prices customer service is amazing and extre...
Great prices customer service is amazing and extremely friendly. Definitely worth it..
Best rate I could find. Scooter worked fine, the b...
Best rate I could find. Scooter worked fine, the battery gave us some hassle but Apple Scooters switched it out. Good service.
Grandma loved the scooter and the professionalism ...
Grandma loved the scooter and the professionalism the staff showed by the staff was astounding. This is the place for all of your scooter needs. We ended up buying the one we rented because our Grams loved it so much. Thanks to Doug for all your help
I used their scooter for a conference in a differe...
I used their scooter for a conference in a different hotel than where I was staying. It was wonderful! The scooter arrived on time and was clean. It had an adjustable speed and a headlight. I was very happy and impressed with the company. They even called to check on me after the rental was over.
I was very happy to see my scooter waiting for me ...
I was very happy to see my scooter waiting for me at the hotel. What a nice feature. When we went to Dallas we had to pick it up ourselves and haul it to our hotel. Thanks for the great service, the nice scooter and making our vacation so enjoyable. We will be back this fall.
All worked out really good for my dad. Scooter was...
All worked out really good for my dad. Scooter was at hotel on time, he no problems. Thank you!
Our battery went dead. Don t know if I forgot to c...
Our battery went dead. Don t know if I forgot to charge it. Talked to Stephanie and she had another one delivered in an hour to our hotel. Thank you!
Extremely happy with the service and equipment. Se...
Extremely happy with the service and equipment. See you in 2019!
We rented an apple scooter for my moms limited mob...
We rented an apple scooter for my moms limited mobility while at disney. On our first day at the park she hit a wall and the scooter stopped working. I called the store and someone was out within the hour to replace it. The Service was Great. The actual business front looks a little sketchy but dont judge this book by it cover!!! 5 Star Service and Quality!!
Scooter was at hotel when I arrived. Used it for o...
Scooter was at hotel when I arrived. Used it for our stay with no issues whatsoever. I was able to leave it with luggage upon my departure of my hotel and Apple Scooter picked up from there. Everything went perfectly.
The scooters we.rented where very nice and efficie...
The scooters we.rented where very nice and efficient for us in the parks and riding around the resort . I would recommend them to anyone. Thanks for the good business.
- 5 stars,, They may have the better prices to ren...
- 5 stars,, They may have the better prices to rent scooters but they are old and really beat up, the one i rented the battery guage dident work, and had to be pushed all the way out of Disney, i will never rent from the scooter store again
I have used this company 4 times; twice at Disney ...
I have used this company 4 times; twice at Disney world, once in Las Vegas and once in New York. They are dependable and scooters work great. The scooter gave my mother a since of freedom; she had resided herself that travel was over for her. The smile on her face warmed my heart as she buzzed around Central Park, 42nd Street, The Strip in Vegas and the Magic Kingdom with her family. Sarmara was so helpful with my last phone order. Thanks Big Apple Scooter!
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY.
I booked a double stroller 6 months prior to my Disney World vacation. I received a confirmation number and spoke with the customer service reps.
Now one week before my trip they have cancelled my reservation because they don't have a stroller available for me. They are offering no recourse or consideration. Basically they said I'm SOL.
If you would like to ensure you have the stroller you need - Do NOT use Apple Strollers.
Apple Scooter has excellent customer service and g...
Apple Scooter has excellent customer service and great scooters. The one delivered to me looked brand new. Thank you Apple Scooter!
This was the 2nd time using apple scooters and bot...
This was the 2nd time using apple scooters and both experiences were fantastic. You have our business for life.
The people at Apple Scooter were very accommodatin...
The people at Apple Scooter were very accommodating. We were original only staying for 4 days. The scooter was delivered to Cabana Bay Resort on time and in great shape. We decided to stay an extra 3 days, but at a different resort. They delivered another scooter to the new resort. Apple is a great company to deal with.
Used the Apple scooter 5 days at the parks. Worked...
Used the Apple scooter 5 days at the parks. Worked great battery charge to excellent.
I had a great experience with Apple Scooter! The ...
I had a great experience with Apple Scooter! The scooter was at my hotel when I arrived and I was able to leave it at the hotel at the end of the vacation. Everything worked as promised. The scooter was a lifesaver for our vacation at Universal Studios as it enabled me to get around the hotel and park with my family. The company even called after my reservation ended, to ask about my experience! Great customer service.
Rented an ECV for my mum on a 2-week trip to Disne...
Rented an ECV for my mum on a 2-week trip to Disney World over Easter. Was slightly concerned before we arrived as Apple Scooter were so much cheaper than any of their competitors but had nothing to worry about: a practically brand-new scooter was waiting at bell services for us as agreed. It wasn t until day 3 that my mum asked if she d need to charge it: the battery life was amazing.
I d wholeheartedly recommend and endorse Apple Scooter and would definitely use them for any and all ECV-related needs in Orlando.
Apple scooter was a godsend. My husband was unable...
Apple scooter was a godsend. My husband was unable to walk in the parks due to medical issues. I called them our first day there and the scooter was delivered right to our resort. My husband and family were able to enjoy the rest of our vacation. They were very professional and picked our scooter up at the resort at the end of our stay. I would highly recommend them to anyone needing a scooter.
Thank you for such great service. We had a battery...
Thank you for such great service. We had a battery die in Animal Kingdom and Apple Scooters brought out a new one while we lunched. We so appreciated it.
-Ethel and Morris
Excellent customer care and top-notch service. I w...
Excellent customer care and top-notch service. I would strongly recommend Big Apple Scooter for all of your scooter needs.
Apple scooter saved the day. Thank you for deliver...
Apple scooter saved the day. Thank you for delivering on time and for a great scooter. We will return.
I just returned from an 8 day stay at Disney wor...
I just returned from an 8 day stay at Disney world and just loved my Apple Pride Scooter. It turned on a dime, and more important, stopped on a dime, so I didn't run over any other tourists! I was even complimented on my skills at handling it in the crowds on Halloween! Great machine!
Earl and me celebrated our 50th year anniversary. ...
Earl and me celebrated our 50th year anniversary. My scootor motor was wonderful. Good service.
Reserved a scooter for 8/25 4pm- 8/27 10 am.
Reserved a scooter for 8/25 4pm- 8/27 10 am.
Arrived yesterday at 3:30pm and it hasn't arrived. Settled into room and went to the drop off location at 430pm and it hasn't arrived. Called and they told me no reservation. Called back and they found the reservation. Said that the guy is in the way. After losing a half day at park, the scooter was delivered but was locked away. Managed to see a warp back tire. Called them in the morning and they refused to help us. Told us that the tire is ok and if it stop working, they will meet us at the park to replace. What's the point of playing tag with them. They flat refused to help us. Flat out lied and said it was delivered 3:45pm when we were there at 430pm. It's 10am on 8/26 & we lose another day off parks
I highly recommend Apple Scooter. My dad used this...
I highly recommend Apple Scooter. My dad used this scooter 4 days without an issue. It wasn t brand new but worked as if it was. Glad we went with Apple Scooters.
I ve used them several times. Great prices and goo...
I ve used them several times. Great prices and good service. Whenever I have a problem they replace my whole unit right away!
The scooter was awesome and the price was spot on!...
The scooter was awesome and the price was spot on! The scooter was waiting for me at the resort, and they came to pick it up once I was done. Thank you!!
Scooter was ok Customer Service was horrible when ...
Scooter was ok Customer Service was horrible when it comes time to return even though sunday hours are listed as 8 to 6 they never answer the phone. We had to beg ft wilderness front desk to take the scooter. Almost made us late to check out. Suggest you go with Disneys preferred vender.Left so many messages and as of this posting no call returned
Thank you for making our visit to Disney so great....
Thank you for making our visit to Disney so great.our scooter was at the resort when we arrived and ready to go.taking the buses to and from the different Disney parks was very easy .I had to keep up with my husband instead of him keeping up with me.the freedom he felt was like a wonderful gift.
Great Scooter! At my hotel upon arrival, so happy ...
Great Scooter! At my hotel upon arrival, so happy with the battery!
We rented with Apple scooter back in September 201...
We rented with Apple scooter back in September 2017 and we could not be happier. We originally rented a Go-Go scooter thinking it would be ok. It did run to half battery on the first day at animal kingdom park at lunch due to not being in the recommended weight usage. They had someone there within 30 minutes while we were at lunch and upgraded us at no charge to the victory 10 for the rest of our vacation. We just rented again with Andy who was more than happy to make sure our hotel would take delivery and hold it for pickup for our next trip in April 2018. Great service, you can't go wrong.
Extremely grateful for this service. Mom would not...
Extremely grateful for this service. Mom would not have made it around without the scooter. It worked perfectly and was delivered to our hotel. Using on the Disney busses was easy. Thank you!
