B

I booked an apple scooter based on disney website....

I booked an apple scooter based on disney website. The website has a drop down box showing all of the hotels they deliver and pickup from, 24 hours before I was due to arrive they called to say they don't deliver to our hotel any longer even though the website shows they deliver to at least a dozen hotels in our area. I told them I would pick up as they had already charged by cc . Our flight arrived at 154pm to orlando airport, I picked up the rental car and set the.go's to apple scooter website address. Watching the time and traffic I called to inform them I was stuck in traffic, at 413 pm they called wanting.to know where we were. I was down the road from them and was so frustrated with traffic as well as representative that called I told them to shove there scooter where the sun didn't shine

Horrible customer service
Horrible attitudes
Horrible everything

Don't waste your time or money booking with them

What a disgrace Disney recommends them.

Letter also being sent to Disney about there recommendation of this pathetic company.

Comments:

No comments