Southcoast Behavioral Health Review

Took incredible care of my son. Dr.Gass (psychiatrist) saw him every weekday for two weeks he was there. Case worker and all the nurses I spoke with were wonderful. My son said the food was good too!

I'm being a little more generous than the other reviews giving this place a second star.
Do NOT be fooled though - I am not in the least impressed with this place.
Someone very special to me is in there now and I just visited her yesterday.
First of all, she had told me a day or so prior that one of the other patients upset her, and a nurse aggressively pushed her for information on who it was - which of course just upset the poor girl more! She ended up running off into her room crying
To make it worse, they put her on another medication for just that incident! REALLY?! It's the fault of the nurse and that patient - NOT my her!
When I visited myself, the receptionist was very cold and rude. She never said hello, just "who are you visiting?"
I'm very dissatisfied with the two person visitor limit as my whole family was only allowed to visit for an hour, which of course got cut down to 30 minutes for my brother and I, and my parents to visit her separately. I felt very, very robbed of my time with her.
Other than one cute painting of geese, there were no happy paintings on the walls, though the place was very clean and modern, the staff was very off-putting with the exception of the guy who led us in.
The black fence that I couldn't stop staring at out the window looked like something that belonged around a prison.
I'm only giving this a second star because my she says that she's doing much better, and nonetheless, it's better than her being dead or depressed.

All in all, this place made me angry. I hope they get many more bad reviews and that someone sues them or something.

I have been trying to reach a patient for 3 days on 2 different extensions. The phones keep ringing with no answer. I think that is insane due to patients not being able to have phones. They are family members to us. This is very concerning! Coming from someone who has worked in and personally experienced the field. Ex: 410 & 415

Tremendously helpful staff. My family has benefited from your wonderful help to our family member. We are so thankful for the groups and all the Nurses and the help and understanding given to our whole family.

Wow, so many negative reviews. Just want to say every situation is unique and every one has their own expierence. The staff here is hard working and understanding, the nurses do their best as social workers. They care.

We had very little contact with social worker and NO contact with doctors. It s an insurance factory where your loved one will be locked away for a week while they collect $$$ from insurance.

Make sure you get correct discharge papers when you leave as we did not.

Spent 3 days there. My Unit 2 Staff was excellent! SBHH couldn't figure out a way to do visitation 5 months into COVID? There are ways people! Thats not heathy. Some people are there for months and they provide no way of cutting their hair, again because of COVID. Again I was impress by the most of the people there. They listened and cared for the people. My Dr wrote a script within 5 minutes of talking to me. Really? I'm going to use it for a month to see if it helps. Dr's Walk the halls like they are Gods. Food was pretty good, but people how about some fresh cooked vegetables. My toothbrush was 2 inches long. kinda funny.

This place is a JOKE. if you have a family member that suffers from severe bipolar depression DO NOT SEND HERE. finally we got the help my family member needed in Boston. This place may look nice but it is horrible. The doctors just put you on all kinds of medications... They never talk to family, never asking about base information. Never checking past history. Do not go here if you suffer from severe psychosis. We finally got my family member out, mount aubern in Cambridge mass made it better in less then a week. 4 months of hell with this place. There cure is to OVER MEDICATE. STAY AWAY.

If I could give it to zero Stars I would. My ex-husband is in there now he had a complete psychotic breakdown was put in there Tuesday and they are releasing him today which is 2 Days Later. He is seeing things he forgets talking to people he thinks people are trying to kill him. I said this is all normal you think it's okay to release them they said yes I said I want to speak to the doctor the doctor has never called me back. I deal with staff that has no idea what they're doing. I'm not a licensed professional but I highly doubt any of them are either. For them to think he's okay to be released is absurd. There are not a lot of options in this area and it sad that this is basically the only option. We are sending my ex-husband to another state to actually get the help he needs. As I read in another comment this place is criminal. They want to push people out quickly to get as much money as they can. Knowing MassHealth will only pay so much as soon as they reach the full amount they're going to kick them out on their butt. They completely misdiagnosed my ex-husband. Sleep deprivation really? He has lead poisoning he's had since he was 8 they completely ignore that fact. They ignored everything. And then put them on the wrong meds. They didn't look in his past history or anything. Do not go there

Had someone close to me receive treatment here-

If you can avoid receiving care here, or you can keep family members out of here- I strongly advise that you do so- I do this as someone with a level of experience in healthcare and mental health.

Got good insurance, well educated on your heath, can advocate for yourself, and want to be there for your mental health care? You'll probably be okay here like you would most places. But how often does that describe people in crisis???

Other the hand if your loved one is going there with insurance that has poor payouts or the kind where paperwork is involved for continuing treatment? Forget it. THEY DO NOT CARE.

For the truly ill, this place at best is a revolving door, a couple days to grab what they can for money from your insurance, and then out the door you go.... At worst they leave your loved ones unstabilized, potentially a danger to yourself or others, and possibly even worse then when they entered there.

They have nice new floors for a reason.

Your loved will not get better here. The only MD who has any care or concern there is Dr. Doyle. Unfortunately he was only a covering doctor.

Dr. Finley cares more about his tan and whitening his teeth than he does actually looking at your loved ones chart, discerning there diagnosis, and I don't know prescribing treatment that helps them instead of hurting them.

His indifference to the lives he affects is dangerous. Have bipolar? Be careful they'll slap on an antidepressant and send you out the door at risk for mania and deeper depression. Antidepressant monotheray is known to pose serious risks to people with Bipolar. I imagine that maybe if he cared to even be bothered to read a chart, he might remember the risks from medical school. But that is assuming he even cares which he clearly does not.

Dr. Rader is contemptuous but at least he cares a little more than Dr. Finley once he gets past the fact that you care about your love one and know a little thing or two but don't expect much with him either.

I think they are too used to pushing around patients who because of their condition may not have the tools to advocate for themselves- what a shame. Mental Health will never get better with doctors like these at the wheel.

I hope for the millions of people plagued by mental health that we one day have a system that truly cares for and advocates for them, instead of the dangerous constructs like SouthCoast that exist today.

Beware of this place.

In general the staff were good except for a few of them. My Dr was nice but I wish I could of spent more time with him. It was nice to go outside and go to the gym at times. I didn't like the fact I saw a casemanger only twice in 12 days and not telling u that u r getting discharged. Could been more groups. Staff wasn't always helpful. Definitely need improvements.

My family member was recently treated here in geriatrics. The staff has been extremely compassionate and kind. The social workers and the nurses are very responsive to my frequent calls for status updates. I received very detailed emails and someone picked up the phone every time that I called. I was upset when I read some of the other online reviews about Southcoast Behavioral Health as my relative was transferred here from the ER from another hospital and required immediate psychiatric treatment so we did not have a chance as to where they went. I am so thankful that they went here.
At a time when we can't go to the hospital to see and check on our loved ones, I am grateful for the people that I dealt with here. I gave 4 stars because the some of the staff who answered the phone when I called the main number were rude and uncooperative and that's unacceptable.

Southcoast is a one of a kind treatment center with the most compassionate staff. They truly do care about each client and their individual needs. If your looking for a family away from Home and the support to rehabilitate your life, Southcoast Behavioral is the place.

My 15 yr old is in this "facility". We had limited choices due to Covid19. Here's what you should know ahead of time before doing the tele-intake permissions for your adolescent :

First of all they will not disclose that they currently have an active Covid19 outbreak. They have both staff and patients that have tested positive. They have refused to say how many cases. I only discovered that, after agreeing my child's intake, when googling and the news articles showed up in the search results.( Very RECENT news articles!). When I called requesting information, I was given PC answers about "precautions" they are taking. that may or may not be true. But they did, in fact, confirm positive Covid19 cases. We were entitled to that info BEFORE agreeing to place our child there!

My child is not showing improvement. They have put her on inappropriate medications, and although they did require initial parental approval, they do not give you time to research and discuss when unfortunate effects/info come to light. They have punished her with isolation for refusing to take the drugs, that we have seen (heard) are having a negative effect on her.

Tonight, in fact, I called to speak with the RNP, planning to rescind my authorization of one of her medications Abilify,( which they wanted to add on top of Zoloft and, Lamactil ( Do your homework on this drug people!), and I could HEAR that nurse refusing to speak with me, saying "Take a message". When I said "No, don't take a message I want to talk to her, She said, " tell her I will call her back". I said , "I only need two minutes of her time, I want to talk to her", and she again refused. And when she refused a third time, I told the charge nurse that I would be contacting the CEO, because this is BS!

Later that night they told my Daughter to take her Abilfy or she would stay in isolation for non-compliance. So now I know why that nurse would't take my call. She wanted to get my daughter to take that med before I could revoke authorization. Needless to say, she did not "Call me back"!

Do anything, everything, in your power to keep your child OUT of SOUTH COAST! Navigating the mental health system is a daunting task for any parent. There are no easy answers, but please do not hand your child over to "One Flew Over The Cuckoo's Nest" that is South Coast Dartmouth!

ETA: For those of you who need further proof of the incompetence at South Coast Dartmouth, here's a nice Yelp review I will quote verbatim:
"I'm not even from MA. In fact, I live on the West Coast. Here's why I'm writing a review.

"For some weird reason, they got a hold of my email address. They also think I'm an employee there. I've received I don't know how many admission reports from these guys in the past year and a half. I have asked them several times to stop emailing me. I've tried to reach out on Facebook and got ignored. I tried calling and no one there was able to help. All I want is for them to stop emailing me random patient information. I've responded to the random people I've received emails from (Seanna Kelly, Crystal Charest, Brittany Morris, Linda Thivierge) and for some reason, none of them can reply to me, but they can keep sending me emails.

If you don't want some random college student to know who got admitted to this institution, don't go here."

Are you really willing to trust your Teens life with such incompetence?

Place is unbelievable unprofessional unacceptable..nurses taunt patients phones questions go unanswered...never ever bring you loved ones here....sad place i wouldnt let my dog spend a night here...

This hospital is HORRIBLE!! There are so many things that occur in this location that can cause trauma in itself to someone! The patients are not able to talk to anyone, they are left scared and hopeless. There is no way to get in touch with ANY PATIENTS due to the fact the phones were physically ripped out of the walls. There are no form of police force, no interference with fights, no treatment! I cannot even got on to explain how awful this place is. If possible to report a hospital to BBB it must happen!

My elderly mother was placed here because she was experiencing psychosis episodes. She was hearing voices. The doctor diagnosed her with a UTI and a bad ear infection.

After treating her for about 3 days she was released. Within an hour of being released, she was back at St Lukes and placed back at Southcoast Behavioural.

I called the doctor the day before to advise him that my mother was still paranoid and hearing voices when I went to visit her. He never returned my phone call.

Upon my mother's second bout with this joke of a place, I got a phone call from the social worker about my mother's stay and was requesting a family meeting. It appeared to me they were more concern about the insurance payment than her health. The doctor chalked it up as delirium due to the ear infection.

He releases her without any med nor any followup.

We took her to her primary physician and we were told her UTI was not significant enough to cause this or the ear infection. She couldn't believe they didn't do an MRI or specific bloodwork.

How does a person even though elderly go from being fully functional to having this psychotic episodes. She jumped on it and had her placed at St. Anne's for thorough care.

Her primary also had a meeting with Board of Directors about her care at Southcoast Behavioural and they were not happy.

I am also going to see what I can do to initiate an investigation.

Don't bring your loved ones here. There are better facilities out there.

The staff throughout this facility are wonderful, caring & professional..
A positive experience..

If you love your child, DO NOT send them to Southcoast. My 13 year old has been in and out of care the past year and this place was the absolute worst! He was injured while there and staff refused to take him for medical treatment. They are totallly unresponsive and ignore our requests. He left there 10x worse than when we entered. I truly don't know how they get away with it.

Zero stars. A staff member fell asleep on the job. Also an employee played video games while on duty.

This place was the absolute worst. I was forced here against my own will, but if you have a choice, do NOT come here. I hope the doctor I had gets fired. He wanted to put me on a new medication, and at first I said no. But he kept pushing it, and eventually I said yes, thinking it would get me out of there faster if I complied. I told him to tell me all of the side effects before he put me on the medication. He lied and just told me that it might make me tired. That was not the case. He suddenly stopped the medication that I was on for years, put me on this new medication, and I was in the worst haze ever. Words can't explain how bad it was. When I got out, my prior psychologist had to fix everything he did. My experience here hurt me way more than it helped and I am actually traumatized.

Family member came to this place. We thought he would get help and be safe, neither happened. They over medicated him and he was assaulted by other patients multiple times. He was placed in a dangerous situation where he had to defend himself. The staff never told us and continued to move him from unit to unit saying it was quieter for him. The stuff never picked up the phone. Never returned our calls. They lost most of his belongings except for a few items we got back. I wouldn't recommend this place to anyone its a disgrace, disturbing and appalling the way they handled this situation.

My grandmother was placed there after falling 3x in one week to be evaluated by this hell hole of a facility that I don t even know HOW they are still open. The head nurse there Stephanie the one who has been rude every single time I have even asked her a simple question about my grandmother and looks miserable every time I walk in that place to visit should not be a nurse if she is that unhappy with her job caring for these people who have sicknesses. Here s one incident I will share.. I was walked in by a tech and when I walked in my grandmother wasn t in any of the visiting rooms so the tech asked Stephanie if she had seen where my grandmother was and her response was with a cocky face not even making eye contact I don t know where she is she s somewhere . A second incident was a phone call asking a question about my grandmother but I didn t say her name right away and before I could finish my question her response was cutting me off mind you.. well who is your grandmother again very rude and cocky. I am in the medical field and I chose my career because I want to help people it is a passion and she has no compassion for these people in this place.. she shouldn t be a nurse. They neglect those sick people in there and it s sad to watch.. their is not one ounce of compassion in that place.. they are doing just their job to get paid basically. I seen a man in a wheel chair pee himself and they left him in the hallway the whole hour I was there in his pee.. it s a shame.. my grandmother will not be going back there I will quit my job before she goes back to that awful place. I will be going further into this just for the sake of other people who are suffering neglect in there. Now I can see why they have a 2 star rating. I wouldn t give them not even 1 star.

The doctors and staff were friendly and awesome and i think that they are better then riverside respite and counseling as well

My father is in here and they treat him pretty awful.
Don't complain to them about loved ones in their care because the staff will take it out on the ones you care about.

The only STIGMA that should be looked at in mental health is the way the system and it's workers dehumanize those seeking real help!

My mom was a patient there.she was being treated for depression. The staff is wonderful. The problem is they have violent patients mixed in with non violent patients. Woman and men are mixed together. A man with Alzheimer's went into my moms room and slapped her across the face.this same man also exposed himself to her in the TV room. They are short staffed.in my opinion this place is unsafe

Disgraceful alarming and upsetting. I had a family member who is in law enforcement sent there and after a short stay, fellow patients became familiar of his profession. I just found out they assaulted him on more than one instance. The staff have covered this up. I spoke with an outside source that confirmed these incidents. Information was ignored and was disregarded.

My child temporarily lived with his grandparents. I gave his grandparents temporary guardianship so they could enroll him in school and get him to doctor visits. I still have full sole/legal custody of my son. The doctor would not call me to consult with me, gave him lithium and depakote without my concent among other things. I called daily and the nurses where extremely rude. One nurse snapped at me What do you wanna know ? My son called around day 2 and asked if I heard he had passed out and that his blood pressure got dangerously low. I had not been informed. I called to ask the nurse about it and she said basically he was lieing and that he got a little dizzy from the meds. I again let her know I did not want my son on these meds. She said she would get back to me, never did. I called another time and when I said who I was the nurse hung up on me. My son asked the doctor several times to call me and he told him no because I wasn t his guardian. I called several times asking if I could get a fax to send my legal documents...never got a fax number. This is 5rh day there and he calls me and tells me he thinks he has a kidney stone and the nurse don t care. My mother in law went to check on him and the nurse did not care that he was in pain and blew her off. While she was there she saw a group of kids tackle another kid and they were not compassionate at all. She said they were very quick to medicate. My son was normal sounding the first day he was there...by the last day he sounds sedated, scared, and paranoid! He has called me one minute in a daze, the next freaking out and crying. Way out of character. When my mother tried to tell doctor that his personal therapist didn t think My son should be medicated he made it sound like the therapist didn t know what he was talking about even though this therapist has know my son for years! These people do not care! Keep your kids far far away!

Horrible. Doctor didn't have a clue. Misdiagnosed me and changed my meds without talking to me about it.

I wouldn't put my dog here for treatment.. Run as fast as you can in the other direction. Staff is horrific and the place is like a prison. Just because you have a mental illness doesn't mean they should treat you like you are less of a human.. And they don't treat family members any better,,

This please is amassing , the service is prefect, for my this place was i miracle in my life ,gobbles you guys

Half the days staff is completely useless (The other half is admittedly amazing!) some of the staff let my books get ripped up without even bothering to find out who destroyed them. This place is beyond dysfunctional at a lot of times and the some of the doctors are useless. The final doctors I meet at the end of my stay were very nice tho! Special shout out to Patrick on Unit 2 I believe

I went here for a month and I never had so much fun in my life! I was attacked by my roommate in front of all the patients. Than they all went to protect me and attacked the guy who attacked me. Than they ended up kicking that guy out... Than 2 of my nephews stayed here and they both really loved it.

The ONLY REASON i gave a star was because I couldn't post a review without one.

" This whole thing was so traumatic and I couldn't stop crying I want to go home. I'm being held against my will they're forcing my dad to sign or they'll take me away from him and take custody of me."

That is what my friend said to me when she eventually got the chance to contact me. Family that has been trying to contact anyone about how she is has ben denied. I've been hung up by nurses that sound like they have no clue what they're doing or any regard for the wellbeing of my friend. She has said multiple times to us she did NOT want to be there.

Worked here for 2 years the patient care is horrible. Patients are a profit not people

staff would not change my room despite the fact my roommate was violent, homicidal, and incredibly manipulative. my mother had even called the facility and asked them to change it. they hung up immediately. when I was crying they didn t want me in the activity room and put me in a dark room to cry in. Didnt even ask if I was okay. They d keep kids in seclusion for days. They would not help with the issue with my room mate to the point I had an episode. They did not comfort me during this time at all and instead would isolate me from others. They never asked if I was okay, and acted like I was going to incite violence when I was mad. 0/5. Don t bring your kids to this godawful place. Only good thing that happened was a medication change. Not adding an extra star for that, this place added to my previous trauma from hospitals. The mental health system in this state is disgusting. TDLR: treated like a soon to be prisoner instead of a suicidal patient. wasn t given treatment. There are no coping skills that are taught. Nothing.

This place is busy,but what they are doing is illegal. The should shut this and investigate the doctor's licenses. I don't think they are real doctors. Anyway, this is not a group of professionals but criminals. They have accomplices in Charlton Hospital and the Police to kidnap people, pure human trafficking and with false diagnosis and a lot of abuses they get money from MassHealth.

So far so good. My son has been here for three weeks now. His Doctor is always available to talk with me concerning my sons treatment. The hospital is clean, decent environment compared to other aging hospital s I have seen. My son doesnt have any complaints, which is a small blessing amongst the larger issue of his illness. Time will tell as he has further treatment here. Be happy to report back as reading reviews is most helpful when you have a loved needing help.

We had a good experience with this hospital. Any time an adolescent needs psychiatric care, it is a scary time for parents. My son received the utmost respect and medical care one could ask for. The Dr.s, nurses, staff and administration are excellent.

The only thing helpful about this facility were the workers. The nurses were unprofessional and clearly did not care about the patients. The doctor was a quack who just wanted to drug the patients until they were emotionless zombies. The violence was unprecedented and I do not believe I felt physically safe in this facility for even a second that I was there. Unit 1 needs to find a way to separate the mentally unwell from the behaviorally unwell. If they can not, it is both mine, as well as any mentally sound person's opinion, that this facility should be immediately shut down.

Absolutely awful. I was a patient here for a month and all I learned was that they care about rules more than they do about taking care of your mental health. They ignored all signs I specifically stated in words that I was becoming agitated with another patient. What did they do when I snapped? They locked me in my room Friday night. No one ever came to check on me, and I went without food for a few days until the doctor came back in the following Tuesday. The rules constantly change from staff to staff and is completely chaotic. I came out with more of my sanity stripped from me than when I went in. Never going here again.

Due to Covid I couldn t see a family member that was there for 2 weeks. It took the doctors 8 days to call me back after numerous attempts to call them even though it was confirmed on day 2 that there was a signed consent to speak with me. The case worker was not very friendly and actually hung up on me once because I was asking for the doctors to call so I knew what was going on. I kept getting asked questions without even knowing my family members diagnosis. I was scared for my family member and not one person was compassionate or caring. The phones get transferred and never picked up. I wouldn t send my worst enemy here. Stay away from this place.

My Brother was in this hospital and they also.over medicated him and he died... I swear am gone have an investigation on as of what .happened to my brother..... why being there only one day he dies.... like every.other patiance.getting beat up over medicated... getting lock up in there rooms in Fed starving...... this place. Has to be shut down.....dont let youre love ones die.cause of un.profesional.ppls that only want a check and don't care about no one... ppl wake up

Ive heard too many cituations of patience being overmedicated n this should be a HUGE CONCERN n why isnt anyone pushed to get all this investigated n MAINLY GET THESE PATIENTS TRANSFERRED THE HELL out of there lets all stick together n make it happen for im gonna DO MY DAMN PART to see to it something is done rightaway godspeed wish u all the best.

I brought my family member there recently for help and received the opposite. They follow no part of the Hippocratic Oath. They do not treat patients or their family members with respect or dignity. I've been hung up countless times for just saying hello and I've never been unprofessional or disrespectful once. Please find a different place for your loved ones, I should have researched longer but was put in a life or death situation and had to act please do not do the same. Con's heavily outweigh the pro's.

There are a bunch of negative reviews here but overall this is a good facility where you will get efficient, no-frills psychiatric care. The doctors are knowledgeable and the staff are very kind. One problem I had was that the doctors were so busy so there's a lack of communication. Unfortunately, the facility doesn't control what kind of patients pass through their doors so your experience will partly depend on who happens to be admitted at the same time and they're not exactly the classiest of folks. A common theme among the patients (including myself at the time) is that everyone thinks they're innocent and that the hospital is keeping them for money but once the meds calmed my paranoia, I could tell that the doctors care and are pretty much doing what they think is best. Overall, it's a decent place to stay for a bit and restore your sanity.

I came here for a couple days to help me with my depression and anxiety. The staff, doctors and social workers are truly amazing at what they do, they are very understanding and so helpful and they care about your needs, always. They have no idea how much they helped me grow within such a small amount of time. I appreciate everything this place has done for me and my mindset on life and with the art of loving myself more and more each day. They changed my life!

Very unorganized and unhelpful. They tell you to pick up your family member or loved one at a certain time and make you wait over an hour and then proceeded to ask you why you're still here, they will call you when they are finished. So they have me sitting here for over an hour and I'm still here because I had to drive over an hour to get here it's not like they know that I Live 5 minutes down the road or something . but still no information on why they told me to come here at at this time when I have been sitting here for over an hour and they still have given me no information.

if you have a love one who is severaly depressed keep far far away from this place it is the worst rehab i have ever seen doctors, nurses, aides have wicked bad attitudes and don't care about their patients they try and dope you up so you do not know what you are doing my husband was there for 5 long days he is blind in his right eye and has glacoma he also suffers from severe low back pain from a failed surgery with a jacketus ladder holding his back together with a titaneum rod and is severly depressed they would not give him his 4 eye meds. to be put into his eyes they did not give him his pain meds. and did not give him his antidepresinets meds.he went thru hell with out these medications all these people care about is making people stay longer than they should because they want all the insurance money they can get my husband was way worst when he got discharged his psychitrist and family worked together and helped him get much better on our own. BEWARE THIS PLACE IS WORST THEN HELL!!!!!!!

My friend and house mate was admitted on 5-24-19 in a psychotic state and was discharged 6-6-19 and was driven back home in the same state he was admitted!!! When called to ask why he was discharged in this condition was told they were sorry with no explanation!!!! Please if you have a mental health issue I feel anyone deserves a much better experience than this facility has to offer!!!!!!!!

I was at st lukes waiting for an evaluation because of false accusations. As crazy as it sounds, I was very rude because I was not told why I was being taken there. I was punched by a staff member, so I swung back unfortunately breaking his jaw. Then after getting pepper sprayed and knocked unconscious by police at st. Lukes, I was brought to South Coast without my knowledge. I was heavily drugged and Michelle O. forced me to sign a three day stay even after I asked for a lawyer to help me understand the documentation because the drugs made me so out of it. That was a legal document and I think it is called coercion. So, I ended up staying much longer, especially after trying to tell them I was going to sue them for the forced signature. Essentially my stay should have been void because the signature was considered void. I was put on medication and diagnosed with bipolar and Schizophrenia after I told them I would like to take legal action. I should have kept my mouth shut because it seemed like they tried to pile up fake "evidence" after I spoke of legal action. The drugs they put me on messed with my head for several weeks after and I kind of have ptsd from this place. The last time I posted on here, my comment was deleted. So Ill probably keep posting, and they should be shutdown.

Thank you for the read. If you or anyone you know is having mental health issues, seek help. I am not trying to tarnish this facilities name because I have only been once and my situation could have been a rare occurrence. But, read the other comments as well!

My daughter was severely beaten by another patient during her stay. All the warning signs prior to the assault were ignored. In my opinion this is not a safe place.

This is a horrible place to send your loved ones I had to call and advocate just so my loved one could speak to a doctor. Your loved ones are not safe they have violent patients that attack other patients I witness this first hand during visitation the staff does nothing to deescalate any of the behaviors before it gets out of hand . There is no where to visit with your loved ones staff are not properly trained to deal with mental illness they are not helpful very rude . I have actually filed a complaint with the state . They need to immediately address the violence and where they hold visitation. Never mind the fact that it took four days before my loved one saw a doctor and that s only because I kept calling until he saw a doctor.You send your loved one here to get help they are just put in a stressful hostile environment. If I could put 0 stars I would . This is unacceptable please avoid placing your loved one here at all cost s. I have been in the medical field for 22 years and I have never seen a more unorganized Poorly manged facility and I ve seen a lot in my career. The only good thing is that the building is beautiful. But our loved ones are not here for it s beuty they are here for help . That they do not receive.

It's wasn't such a bad experience I feel employees in unit 4 need a pay raise. They endure Long shifts babysitting aggressive adults. There's only so much they can do at a time. I noticed they were also understaffed. Idk about the other units but techs on unit 4. Daniel P, Julio, Jose, Luis, and Neil literally had convos with me as if I was family which made me feel comfortable. While having to deal with the stresses of looking out for so many patients at once.

Awful, I have called over 9 times to try and speak with someone about my daughter and haven t even got a return call

Worst place ever. They don t help at all the employees nurse staff are extremely rude. I asked to speak to family member and lied to me and told me family member wasn t there. So I would stop calling Don t send loved ones here they treat them like they are in prison. Worst place to seek help.

Worked there for a year. By the nature of any Psych facility it was stressful. I tried to do the best that I could. Wasn't good enough. The director of the dept I worked in, hired her friends to come and work there. I saw the writing on the wall when she would randomly parade her friends in, while making the comment, "I want her to work here". I was let go for "poor job performance". There was NOT one complaint by patients or staff, Inc the MDs. I was told that the job was about quantity and NOT quality of care. I had been shown how to do a complicated task, but never asked to perform it. My emp review reflected this, and I was "below average" on my review. i spoke to HR, it seemed like it was addressed............until I was let go. I was encouraged BY HR to file for unemployment. 9 weeks later and they haven't submitted necessary paperwork, so I have NO income. I can't use it as a reference, even though I was NEVER faulted for anything, for any of my work.
It IS All about Quantity, which sucks because the patients are admitted, discharged, readmitted, discharged etc. etc.
Nothing changes if Nothing changes!
I prefer to work WITH patients. That's what I went to school for. I'm not about the quantity, but totally about the Quality of care. That's what they refer to as my "Poor job performance".

My Mom is currently in this place .It needs much improvement. We had trouble with the male social worker on unit 3 ,he had no compassion for Mom or family members . Refused a family meeting as requested. Sent her to a nursing facility without explaining things to her and she was back in 24 hrs . We had no other option but to send her back . The staff was very nice and the dr. Also . The place needs to improve in many areas .

Thank you so much for everything you guys did for my sister Maria.Good place .