My Mom is currently in this place .It needs much ...

My Mom is currently in this place .It needs much improvement. We had trouble with the male social worker on unit 3 ,he had no compassion for Mom or family members . Refused a family meeting as requested. Sent her to a nursing facility without explaining things to her and she was back in 24 hrs . We had no other option but to send her back . The staff was very nice and the dr. Also . The place needs to improve in many areas .