Presbyterian/St. Luke's Medical Center Review

After a long battle with GI and heart issues i was in the hospital almost everyday and being discharged with no real game plan. I finally got tired of it and got recommended to come to PSL. I was in Denver health once that day so i figures they would just send me home but they didn t. They listened to my issue, seen my issue and tried to fix the issue. Still in progress so i can t quite say they fixed it yet but I m very pleased with the care so far. I definitely recommend this hospital. I m not a fake positive spam either or someone who even believes in western health care. Lol but this place is legit bro.

1. Checkin was smooth and easy.
2. Nurses in pre-op and post-op were professional and pleasant.
3. My surgeon and anesthesiologist were both terrific.
4. My only productive feedback is the confusion as to when my previously arranged ride home was to pick me up. Asking someone to take time away from work to give me this important help is always a challenge as all my friends have full time jobs plus full time lives with their family and this is quite an imposition. This isn t the first time whereby my ride home was a challenge and it was made more complicated due to friends who don t work happened to all be out of town. I m single, live alone, so perhaps I m an unusual situation however this same challenge has been a problem in the past causing me a lot of stress. Even if my ride is all arranged without any expected problems issues can arise interrupting one s ride home. I don t know the answer however I do know this issue has been my biggest issue with any hospital stay whether just day surgery or a longer hospital stay. I end up extraordinarily stressed and always feel just awful about the entire experience though the health results are always fine.
Please do not take this as a complaint about your medical providers, it s my issue and I can t express how stressful and awful it is for me.

AMAZING!!!
Had hip replacement surgery. They do pre-op a few days before surgery. What a great process. You do all the paperwork and blood draws etc.. They go through exactly what to expect. I had a long list of questions and they patiently and fully answered every one. That really helped me lower my stress before surgery.
The waiting room is nice but they were prompt so I did not have to sit there long.
Good communication to my wife thought the process including text messages.
I had to stay overnight. I have have been in the hospital a few times. This was a completely different experience. The nursing staff was amazing. I was comfortable. They managed my pain better than I hoped for.
I know this is hard to believe but the food was really good. Better than room service in most hotels.
The staff all way through takes pride in their work an genuinely care about you
You can feel it and it makes a HUGE difference.

My wife was life flighted to this hospital from Wyoming and went through the Labor and Delivery section, then the Mom and Baby section, and our daughter has been in the NICU since birth. The nurses and staff have been incredibly caring and helpful and have done an amazing job assisting both my wife and daughter through this difficult time. The NICU in particular has been outstanding and the nurses there are the best. They make it easier for us to sleep at night knowing our little girl is getting the best care available so we don t have to worry so much when we re not there through the night. I would definitely recommend this hospital and the Rocky Mountain Children s Hospital in particular if you are in need of these types of services.

Staff was great and compassionate. Communicated each step during my testing. Provided excellent care.

WAY better than University or Saint Jo's. Actually have edible and often GOOD food. Lotta jagoff doctors and admin tho. They are getting REAL crappy about collecting $. My doctors got paid prolly about a half Mil by Medicare, but my doctor refused to keep seeing me (for a free visit) because I owed them $200 for all of 4 months!

In February of this year, my 5 week old son was diagnosed, by Dr. Blithe, with a communicating hydrocele. He advised that we schedule him for surgery as soon as possible. We were told that because of his age, and being put under anesthesia, he would have to stay in the hospital overnight to be monitored. We were happy to pay for the surgery and the overnight visit to assure our sons safety and health.

We were scheduled for surgery on February 21st, 2012 where he was treated for two communicating hydrocele s. Dr. Blithe did a great job and was extremely professional. As this is our first child, we were very concerned about the anesthesia and surgery. The nurses taking care of him before and immediately after surgery were very comforting, nurturing and helpful, putting us at ease.

His overnight hospital stay was not so pleasant. I stayed overnight with our son and my husband left, as there was sleeping capacity for only one. And sleeping capacity is used lightly. The hospital is not made for parents to spend the night with their children, which seems absurd to me. This would have been fine except that a random man walked into our room at around 2:30 while I was feeding our son. I felt very unsafe and no one seemed to notice that this even happened. My husband was also able to come and go with no guards or locked entrances. Even more concerning was when our son s monitors started beeping many times throughout the night. Nurses did not come in to check on him, so I finally called the nurse s station. They told me they would turn them off so I wouldn t have to listen to the beeping all night. The reason I was told he needed to spend the night was so he could be monitored. This obviously didn t happen. The nurses were extremely unhelpful, unfriendly and seemed annoyed at our presence. I felt he was neglected and the entire stay was unnecessary as far as his health was concerned.

Having recently spent time in another hospital facility for the birth of our son, this experience was terrible in comparison. We were recommended by our pediatrician, Dr. Gablehouse at Peak Pediatrics, and by other friends and family in the health care profession to go to Rocky Mountain Hospital for Children. I would find it impossible to recommend your hospital to anyone and now feel obligated to relay our experience to anyone who may be thinking of going here.

I got in quickly and my concerns were addressed efficiently! Everyone was very caring and made me comfortable.

The BMT unit at Presbyterian St. Luke's is the very best! The doctors, nurses and support staff all are very caring and professional.

Great hospital, the doctors, nurses were great! I highly recommend this hospital. The only thing that deserves zero stars is the horrible food, I mean cringe worthy. I wouldn t feed their food to my dog.I ve had some great hospital food before but sadly not at St. Luke s.

I have never received better care at any hospital than I did at PSL recently. I spent a total of 31 days in the hospital and the doctored, nurses, nurses aides, etc were truly wonderful!

Everyone I met was positive, helpful, professional and was willing to smile. The facility was clean, organized, and professional. People + Facility = Confidence in the treatment I am and will continue to receive. I have an incurable but treatable cancer. Having this CANCER is anxiety producing to say the least. Confidence is very important in maintaining a positive attitude toward the treatment.

Highly disappointing. As a medical professional I wouldn't just show up at the door step of an ER unless I thought I were dying. My boss was concerned about my rapid declining health, so one medical facility to another we called to get me in ASAP. I was seen promptly but the poor diagnoses and complete lack of pain control was a failure. I left the facility in worse pain and nothing to treat the root cause of my visit. I immediately went to another care center where the doctors listened, cared, got the correct diagnosis and had a treatment ready within 15 mins. I will be calling my insurance today to make sure PSL doesn't get a dime from me or my insurance.
PSL you have become my shining example of a complete failure of the medical system. My colleagues and pharmacy students will now get a glimpse of what not to do, what happens when we do not uphold our duty to treat all of our patients to the highest standards.

Had my ENT remove a pretty big tumor from my head here. Hospital staff were awesome, and helpful. Lots of great attitudes here! OR staff answered all my questions.

They need the machine that goes PING!!!!

The lady who drew my blood went into the wrong vain the started to repeatedly stab me . Then moved to my left arm and got it in. But I have 2 huge bruise on both my arms now.

I came in with a persistant dry cough in March. Thinking I had a very bad cold but when I get there, there must be something extremely seriously wrong with me the way they mentioned they need to rule out everything from the extremely rare to my eventual diagnosis of MILD PNEUMONIA. While I didn't know why I was coughing the fact that everything but pneumonia being the first thing to look for was fearsome to behold and experience. If I weren't so scared by their rushed persistant desire to discover a significant illness I would not have let them rack up a bill of 17,000$!!! While it's true they ruled everything out and found a diagnosis, why assume the worst and make me afraid of a freaking cough to the point of making me believe I might have the rarest thing out there to make sure I don't have it.

I will never go to their E.R. again. While some of the staff were beautifully perfessional, some wished they could kill themselves instead of having to check my vitals. Never again will I succumb to the emotional rollercoaster of incompetence, or overly hyped what if's. I'm so mad this E.R. felt my insurance was great enough to make me a guinea pig for a decent 5 hours and all I needed was cough medicine and azithromycin. My bill is ridiculous, and there are so many other great E.R's that anyone should really consider before this one.

My husband received a kidney transplat at P/S.L. He got excellent care there, especially from the nurses. Jen in ICU and Ariana, Kate and Daniele on the transplant floor. The ancillary staff were excellent as well.

Had a bone scan done, a bit nervous but the tech/ nurse explained everything and made me comfortable by talking to me during the procedure.. Very little waiting time in the waiting room

The sleep lab itself was fine, it was very smooth professional. When leaving we are told we will have the results/report 7-10 days. With NO consideration for worried parents we have had to place numerous phone calls regarding the LATE report and it is a sort of you will get it when you get it attitude. I wish we would have gone to CHILDREN'S I WILL NEVER USE THIS PLACE AGAIN, because th edoctors don't care. The Technician Chad was Super!!

I went in for a knee replacement, they made my expierence so pleasent, they were thers to calm me and help with everything I needed from ck in to discharge. Had such a easy stress free experience. Thank you orthopedic floor and spalding rehab for such a wonderful stay! What aewsome nursing care!!

As a now retired 36 year member of the medical staff, I was very pleased with the care I received on 11a, the spine floor. Dr. Kumar's surgery went beautifully and the swallowing difficulties were promptly addressed. The nursing care was excellent, especially Erin the 1st 2 days while I was struggling with pain control. The ice machine was heaven sent! Everyone was friendly and promptly answered the call lights. PT and Speech were also helpful. The meals were very good, especially the fruit plate and pot roast and came promptly. There was no intrusion of COVID-19 into the hospitalization. Thanks so much.

Please use a sign in & sign out sheet at the transplant office.
I arrived at 7:30 to do my bloodwork for my post kidney transplant yearly checkup. When my husband & I returned to the office we were told that we could get something to eat if we d like since my appointment wasn t until 9:20.
We went for breakfast & were back to the Transplant by 9:00. We said Hi to the girls at the front desk and sat down to wait.
I didn t get in to see a doctor until 10:30 & THEN had to wait at least 20 minutes in the examing room for my doctor to see me.
I was told by the nurse that took me back for my appointment that they had a message that my return was pending . No one ever updated my return so no one came & got me for my 9:20 appointment.
I NEVER want to wait that LONG for an appointment again.

I have used psl and thier connecting affiliated RMY for my children and am not to sure onbthe adult side bu i guess we will find out soon enough

I came to meet with the aHSCT for MS team and everyone I encountered was extremely kind and professional. From the CoVid screening at the front entrance to my appointment with Dr. Nash and his team I felt very at ease even without a caregiver.

Very efficient, professional and friendly. Excellent attention to patient at all stages of treatment.

The staff was great and the wait times short. Very friendly and helpful.

I had excellent care and was very pleased with the services provided.

Highly competent staff professionally and personally with patient care.

I was in the hospital for surgery and everyone was friendly, informative, they made sure you were comfortable and knew what was happening the entire time and just great wonderful staff. I highly recommend this hospital. Thank you!!

The best Hospital stay imaginable for post liver transplant, thank you!

I really like this place and the staff was really great. I visited radiology and I liked the waiting room - not in a walk way and quiet. The staff and doc there were great, professional and considerate. I felt like a person, didn t feel rushed and felt like I was dealing with a group that was not burnt out. What I d like to see is better signs around the building , it was confusing, but once I found where I needed to enter there was plenty of parking. Again however, lack of signs, I went down a set of stairs that would not open, so I had to back track - signs are not plentiful or clear. I would say the same for inside the hospital- the check in staff were great and they walked me to radiology. I highly recommend this hospital, you will not feel part of a herd, but as a person who is cared for, very well and thoughtfully. Who wants to go to a hospital and feel like a number? At PSL you won t.
Follow Up: while my medical experience at PSL was great it was not with my records. When I left I was told I could see results in about 10 days. At that mark I starting logging in to find no results, I called and asked for radiology and ended up after a couple of days leaving messages that were never returned. I ended up reaching out to my doc who told me they won t posts certain results and they forwarded my results to me. I think there is a an issue here that should be reviewed by PSL in terms of the info you get when checking out and departments returning calls. I would still return as a patient however, but really hope they fix this.

From Montana traveled to Denver and had surgery March 18 2019.
Aside from prior scans at PSL, this was my first surgery though have had others elsewhere.
My experience here couldn t have been better (unless I didn t need surgery at all).
From the check-in to the staff, my surgeon Dr Liu, recovery at ICU to my stay on the 6th floor it was great.
To all the nurses and staff who assisted in my care thru the course of my stay you were so nice and accommodating and wanting to make sure I had everything I needed to make my recovery as speedy as possible I can t thank you enough. I can still close my eyes and picture your smiling faces.
So yes, my experience was 5 stars!

During my stay for a spinal fusion from the start until i left. The care and compassion they showed me was top notch. All the nurses and cna's took such awesome care of me. I was blessed every day

Sent to collections when bill wasn't paid in 30 days. Seems a little quick doesn't it. Wasn't billed until 6 months after service and sent to collections within 30 days of 1st bill notice. Tried to contact dept and they said yes sent to collections after 30 days. Wow.

I do not feel I need to discuss with anyone further, I called billing dept prior to my review to discuss and was offered no other explanation at that time until I made a complaint.

Staff is very friendly and efficient. Dr Lerman is very personable and I believe the surgery he performed will give me my life back .

Had to do a pre-op physical. The staff was very professional, friendly, polite, comforting to talk to. Would recommend this hospital to anyone that likes great service.

Absolutely amazing docs, nurses, hospital staff, easy and fast check-in, all my questions were answered, every need was met. I had a great experience at P/SL

Nurse's and staff was extra caring and professional. They make you feel like you're the only patient. My doctor was excellent. He explained everything regarding my surgery and recovery time to my family before and after the surgery. Dr Sobky is an awesome doctor. I have another shoulder surgery when this one heals. Silly as it sounds, I'm looking forward to returning. Only thing I didn't like was the food...lol

I started off as a patient at Obstetrix medical group, which is a high-risk OB located right across the lot from St. Luke's Presbytarian. My care was transferred there due to a pulmonary embolism I developed after the birth of my first daughter. In the beginning everything was fine... until a false positive Hep B screen. My care there went from OK to horrible. They would discuss my health information in front of other members of the practice, and even other patients. I felt like an outcast. I had a second test done through denver health and it came back negative for Hep B. I asked the doctors if there was any way that the sample was mixed up at the lab, and they refused to even consider it. I had a follow up test done weeks later, and to their "suprise" everything came back negative, I've never had Hep B. (As I had already known, due to the fact that I was vaccinated years back) I got a call from the state health department that I was reported by Obstetrix as a Hep B carrier, to which i had to explain that the lab work was a false-positive. They didnt even have the decency to let me know that they'd be disclosing this information with the health department. I went through all of this, just to be told that my initial test was wrong and I actually don't have Hep B, all while dealing with an already complicated pregnancy. I was due for an iron infusion at St. Luke's, where I met Dr. Borgstrom i believe his name was. He felt the need to let every one of my nurses know that I was Hep B positive. No matter where i went they attached this to me like a scarlet letter. Fast forward to delivery day.

My water broke and I had come in to give birth at St Luke's presbytarian. Apparently I was "fully dilated" when I got there and would have the baby any moment. The room was being prepped quickly for delivery. Nurses in and out. In a panic, and also in extreme pain from my very strong contractions i asked if it was too late for an epidural. Once i asked this question, almost everybody in the room looked at me with a face of disgust. One nurse stopped and told me "it's not, but i think we're just going to go natural". I then replied "I don't think I can, I'm very nervous and my plan was not to go natural" another nurse then said "but you've already done the hard part" they had no regard for my birth plan. After going back and forth the doctor told me that he would inject a medication into my vagina that would make me numb. I agreed, as I believed an epidural was out of the question. After being prodded, and poked with the needle dr borgstrom saw how nervous I was and how painful my contractions were and all of a sudden I was no longer fully dilated I was at a 8 and could get an epidural. Fine. All the nurses leave the room. After getting the epidural, Dr. Borgstrom returns, and asks me if I would consent to a urine drug test. I was in shock. 39 minutes ago he was ready for me to push, but now because I want an epidural you assume I take drugs? "Fine" I tell him. He tells me "I tried to tell the nurses... that you were clean, but because you transferred to obstetrix late we want to drug test you" "fine, I guess. I don't take drugs" a catheter was then placed inside my vagina and that's how they collected my urine to drug test me. Humiliating. I guess they didnt trust me to pee in a cup. I am almost at 10 cm so the doctors and nurses come in. Dr borgstrom is getting everyone ready for delivery and tells the room "moms first Hep b test came back positive, but now its supposedly negative" he uses the word "supposedly" almost in a sarcastic tone. At this point I am disgusted. I end up giving birth to a healthy baby boy, and he's checked out by the NICU nurse and he's good to go. I see a nurse in the corner cutting up my son's umbilical cord, I ask her "what do you guys do with it. She lies and tells me that they send the cord to pathology for testing. I was discharged exactly 24 hours later. Although I was high risk. They never spoke to me about discharge instructions, yet lied on my paperwork about discussing several things with me.

My daughter was suffering from stomach issues when she was just 3 weeks old. The staff was very helpful and polite. We were in the waiting room less than 5 minutes before we were called back. As a first time parent it was nerve racking (I never ever get nervous), they made me feel at ease about things and continued to let know what she was going through was common. I would recommend any and everyone to go to this hospital. I definitely could appreciate their customer service.

Needed blood work done. Wait was a bit long but once I was in, it all went fine.

Everyone I interacted with was professional and helped to ease my fears of having an MRI.

I was at PSL as a live kidney donor. The transplant team could not have made the event and the stay any better. I was amazed at the care and professionalism that I was offered during my stay from every part of the team...coordinators, doctors, nurses and support staff. Thank You!!

1) My blood was clumsily taken after I was already face-down on the biopsy table. It's never been done that way for any other bone-marrow biopsy I've had (and it shouldn't be), and I've had plenty. It should've been taken while I was still sitting up.

2) The biopsy itself was good.

3) The post-biopsy treatment was lousy:
a. not enough pressure was applied for not enough time on the wound (for the reason I know this, keep reading);
b. the dressing applied was too small and not secure (again, for the reason I know this, keep reading);
c. I was sent immediately on my way, instead of keeping me for 15-20 minutes to assure the dressing was still intact.

The results of (a), (b), and (c), above:
1) the gauze was quickly soaked with blood;
2) the surrounding bandage leaked the blood through my shirt and into the temporary car seat I was using. (My wife was able to clean the shirt, or I'd be visiting you for payment to replace it.)

Please assure future biopsies fix these shortcomings.

Some of the nicest people in the world work at P-SL! I appreciated that it was a family-friendly experience. The whole family was always made to feel informed, at ease, and cared for. The nurses were wonderful and always helped me to stay on top of my pain. The CNAs (for the most part) were always willing and prompt to help. My PT and OT were so efficient and helpful. In fact, when I went to swing bed in my home town, they were amazed at all that I was able to do. Having a room service menu was quite a treat and the food was really good.

Don t use their programs, they will still bill you!

Very experienced & comforting to me
Thank You for everything

My husband had back surgery and 2 hip replacements in one year. Everything went perfectly. He got wonderful care from everyone -- surgeons (Dr. Woosik Chung and Dr. Mark Tuttle) to the office staff. He is now independently mobile and pain free. We are incredibly grateful!

Care was great all employees from nurses to food service delivery to cleaning staff were so positive and kind. The food was great. The rehab group was great. Clear communication all the way. The hospital was very clean and the view from the window was enjoyable. thank you

Every stage of my stay at PSL was excellent: Admissions, pre-op and recovery personnel were pleasant and attentive. The Flex-Robot used my by surgeon Dr. Strutt provided a non-invasive pain free recovery and was happy to have a good pathology report when all was completed. My nurse team of Adam, Josh and Julia provided first rate care during my stay. Also the Asian cleaning lady was personable and enjoyed her brief visits. I can highly recommend this institution and staff with confidence!

My Physical Therapist, Inger Brueckner, is amazing and very knowledgeable about amputees. She is helping me to walk again with my new prosthesis.

We found the staff to be very caring and attentive. I appreciated the professionalism of the doctors and nurses that helped deliver our baby. They made sure that we understood all options available to us and helped us choose the safest route for our family.

Terrible. Labor and delivery staff were rude not just to me but my boyfriend. They don't say please. They had me pushing without the doctor in there and had to yell across the hall for him because my baby wasn't breathing, you shouldn't have me pushing if the doctor isn't in. I kept telling them to give me water or something for the baby and they wouldn't come back for hours. The epidural lady told my boyfriend not to breathe on her equipment when he wasn't even around the crap to begin with. Never ever going back here. I should have just gone to childerens hospital of colorado.

Exceptional care and food. I had my second baby here basing the decision on my trusted provider (Dr Breeden of Rocky Mountain Women's Health). With my first baby I chose the hospital first based on location and appeal then the provider.

The lesson is:
Choose based on the quality of care you'll receive (that takes your insurance), not how pretty the hospital is. My first choice was a beautiful, new hospital but I was treated so badly I filed a complaint.

PSL hospital was undergoing renovations at the time of my 2nd birth and I could care less because of the quality of care I received and great food (even better than the first hospital).
Now i recommend PSL.

I had a pleasant experience while I was there. My only issue was how far it was from me. I wish there was one closer to me than half an hour.

Easy check-in (after getting the hang of the tablet and its quirks). Pleasant staff at check-in. Very kind and considerate nursing group in the outpatient center. Good communication with all. Even got a result summary before I left the building.

Just had twin girls here! They were amazing and thanks to the doctors I had a speedy recovery! Cafeteria food was not the best, but I loved every single nurse and doctor that came to check on on me! I also liked that when I got home then called a few days later asking of everything is going well and answered any questions I had! :)

The appointment was set for 0900, didn't get in until 0945 and out at 1020. There is enough stress in my life without this is unacceptable scheduling. You are showing a lack of respect for me and my time.

I had a wonderful experience , everyone was professional courteous and had my well being in mind.The Operating room team were very lively and I felt very calm as I took my nap and everything was taken care of,great job ,love the nurses too and their driving skills .

I have had 8 or 9 surgeries in the past couple of years. Dr Wilkins and Dr Kinder and their staff are absolutely amazing. The entire process of admission to discharge can not be improved. It is so very refreshing to have providers actually listen to you and your needs. The Ortho team of nurses should be commended on their care.

Best Labor and Delivery staff! ER staff are good as well.

PSL always goes above and beyond for patient care. I drive two hours to get treatment at PSL, but I would drive any amount of time needed to get to PSL!!

Broken healthcare system alert.
PSL charged me $7,000 for an ER visit for unknown pain, the doctor was insulting and unprofessional, (the nursing staff was great, though), and they gave me no conclusions about what was actually wrong.
I will never go to this hospital again. If they feel that charging folks thousands of dollars is just, they don't deserve anyone's business.

Had a tiny cut on my hand that got infected. Waited 2 hours in an empty ED and got charged $5000+ to write me an antibiotic script and send me out the door after being seen by a doc for less than 5 min. Thought that I got that resolved with insurance and paid the more reasonable bill of $200. 7 months later I am dealing with a new bill from them for $2000. I recommend avoiding this emergency department if at all possible. I don't want to find out what the bill would be to receive subpar care for something more serious....

Thanks for your response about transparency. How about a sign on the door that says "TREATMENT HERE WILL COST $4000 MINIMUM UNLESS YOU WALK OUT THE DOOR BEFORE GIVING YOUR INSURANCE INFORMATION." I think that would suffice.

Best emergency care you can get with little to no waiting time.

The labor and delivery staff are incredibly skilled and personable, I felt so comfortable and cared for - not to mention my impeccable epidural! The facilities were wonderful and people were even better. Would recommend to any expecting mothers. I also took a couple of their birth/newborn safety/breastfeeding classes and was so impressed. Truly believe I m a better Mom because of my experience with P/SL.

The personnel was great everyone of them. I received excellent care from the time I checked in to the time I got to go home. My only complaint (for lack of a better word) is the food was terrible.

I have been an inpatient in PSL several times since the beginning of the year. I have gotten nothing but the best of care! From the folks that answer the phone in the dietary office to place your meal order, to the housekeeping staff, to the med techs and the RNs, I could not ask for better attention, care, and genuine concern for my well-being!
I am an RN myself, so I know good care when I am lucky enough to receive it! I would highly recommend this hospital to anyone that finds himself in need of that level of care.
With the influx of new hospitals being built within a 10 mi radius of each other, there is stiff competition amongst them! The older more established systems like PSL tend to get lost in the shuffle. Don't lose sight of this hospital, I could not ask for better care !

When it comes to the transplant center I must say that they are great. My husband has kidney failure and has been doing treatment for a few years now,, hasn't been easy at all. But with the great support and evaluations that this hospital offers him, I am extremely happy with them. I am in the process of giving my husband a kidney and they are the ones helping us. Getting things signed and faxed as well as calling me and letting me know the next step. I will miss the staff there once my husband is better.

Everyone was extremely nice and everything went smoothly and on time.

Everything is good. Pain control was good compared to last time. The only BIG Problem was there was no vein finder in preop therefore I was stuck 4 times. They said it was broke?!!!! After I went to ortho floor I lost the IV and they had a vein finder so I only got stuck 1time.

I was transferred to PSL from Sky Ridge at 18 weeks pregnant with a dilated cervix and bulging amniotic sac. He was my first baby and I was absolutely terrified to lose him. I was admitted to have an emergency cerclage by one of the most awesome doctors who is a part of the Obstetrix medical group. The surgery went well, I am very lucky to have my son here today who is now 2. I was in the hospital for a week and was treated so great there. I loved almost all of the nurses! They were so good to me, my husband and family and friends who visited me. I also delivered there and my son was in NICU there for 5 weeks, all of which every experience I encountered was great! I am now pregnant with my 2nd child and plan to return there for delivery. The post partum rooms are small but with the excellence in care and compassion I receive from the nurses there, it doesn't matter at all! I would definitely recommend the L&D, and in the unfortunate event that anyone ever have a child in the NICU, this is definitely where you want your baby!!

We chose PSL because that is where my OBGYN delivers (Dr. Breeden, Rocky Mountain Women's Care- highly recommend as well). My labor & delivery nurses were incredible, compassionate and made my delivery experience really wonderful. My recovery nursing team was also fantastic and we were very well taken care of during our stay. Thanks to the team at PSL for a wonderful experience!

I diffently hate this Hospital they had my daughter that is 4 and husband sit and wait for 4 hour's and no cab ever showed up...i called the cab company and they claim no report was made to pick up my husband...No one would do anything..we have been up all night .my husband now has to call into work...And i tried to get a nurse to do something she hangs up on me...I am pisted...There will be someone taking this seriously later on today.

I have been at PSL several times. I have always been impressed with the professionalism and personality at this hospital.

As is true for each visit, staff were thorough. focused, concerned. They expatiated my with understanding, careful to explain my situation.

PSL is a welcoming medical facility. Love the Valet service!

Was in town from out of state and unfortunately ended up in the hospital for a few days. I received excellent care here. Everyone was so wonderful. From visiting the ER to being admitted, staff was professional, courteous, and knowledgeable. They asked my opinion on care and truly listened. I would highly recommend this hospital.

I have visited PSL a few times only to donate blood. The staff in the donation center are extremely friendly and make the donation process comfortable, easy, and quick. They express appreciation and are happy to answer questions. The medical center itself has plenty of free parking. Looking forward to returning!

My 2.5 days that I was at St.Lukes was very good. The nurses were very attentive to my care and well being.

The food service was good even though they were very busy.

The best hospital ever. Stuff members are so pleasant and the way they take care of people is

My sister had surgery at PSL yesterday. Everyone was wonderful, from the registration, to the nurses, and her doctors. I would highly recommend this hospital for it's efficiency and level of care. Top notch.

The ER is the best in town but don't let them admit you! Night crew was great my nurse was awesome the doctors were super hot but they won't even let you go downstairs for a cigarette now if this is our policy for patients it should also be policy for their employees they say they're doing it for your health but in reality nicotine withdrawal is not healthy and if they were doing it for health reasons they would not let their employees smoke right outside the building. Now to the day shift which was all women compared to the night shift which is all men they were not nice their goal that was on the board was to keep me comfortable with pain meds which they did not they wouldn't even get give me what I am prescribed let alone more to control the extra pain that I was experiencing. Also I started having extreme chest pains on my left side which they did not seem concerned about 24 hours later I call about the chest pains and they tell me I need to be in the ER right away but they certainly weren't concerned about them when I was there I am probably having a stroke right now wish I could have been prevented had they listen to me and not treated me like a criminal because I wanted more pain meds when they even have my medical records did I happen to have them on me because I had picked them up earlier in the day for unrelated reasons that showed what pain meds I was on for fibromyalgia and a herniated disc so er I would give 5 stars good night crew 3 and all female de crew- stars

The best care I have ever received! Healthcare doing it right.

Dr canfield an Ryan Griffith did my thyroid an they are good surgons

Well, when I arrived @PSL I was waiting at what was once admissions. At the moment of my arrival there was a woman standing in front of me talking to the person behind the desk at Great length. Once she moved at that point I noticed a Small 8x10 sign saying Admissions has moved giving directions. I'm handicap in which I have severe arthritis. I had to walk very far considering my situation and no one around to help me. It was very difficult and when I finally arrived at admissions I was greeted in a friendly manner did my admissions form on the tablet they gave me and asked for a wheelchair. They said yes mame well get you one shortly. Oh, by the way my appointment was at 10AM. I arrived at admissions at 920am didn't get to my test in NM Cardiology until approximately 11am or later. However the staff in NM were very good and patient. Just so you also know this was my First bad experience. When I left at approximately 145/2pm I was in alot of pain and I had been NPO all night and without my meds

Although I have been here way too long, the staff are amazing and so caring. Every nurse has gone out of their way to accommodate my needs and make me feel as comfortable as possible.

Just had my first chemo treatment for lymphoma at PSL. The entire staff (doctors, nurses, aides, etc) was absolutely fantastic. I was so impressed with their knowledge and caring attitudes.

Donated whole blood. Easy to sign up online and quick process when I arrived! Sign up and donate blood today! Seriously, donate! You'll make more blood! Trust me!

P/SL professionals are enthusiastically compassionate about providing timely, world class health care to every patient and to treating patient families and friends with utmost courtesy. On those rare occasions where anything is suboptimal (which does happen when humans are involved), immediate corrective actions are taken.