Presbyterian/St. Luke's Medical Center Review

After a horrible car wreck, I had my scaptula completely broken horizontally and a 5 degree separation of ac joint.. I had 2 surgeries here in Indiana... both failed. I was directed to the most amazing surgeon, Dr.Kareem Sobky.. I was told he is the very best.. after 3 years of pain everyday and being told by every surgeon that I was out of their scope.. Dr Sobky was confident he could indeed fix me! Told me it was extremely complex and it would be several surgeries at once.. well.. I m one week post op and my pain level is nowhere near my past surgeries! I m fixed!!!! I ll be able to swim and garden again!! I ve been given my life back!!!
I didn t want to stay at hospital, I guess because I m a nurse and just wanted to take care of myself.. wow.. I was admitted and the nursing staff at this hospital is beyond compare!! Just absolutely an amazing experience!! Each shift was just as amazing!! I received care that was top notch.. the most caring, kind and knowledgeable nursing staff ever!! Thank you to each of my caregivers From the moment I registered at surgery desk to the moment I was discharged was the best care possible!
Ps.. the food was good too!

We begged and begged and begged for help with my daughter who has major mental illnesses and an addiction illness, and nobody there gives a damn! She has been taken to the ER there on 4-5 occasions, in the last two weeks by the Denver PD, to try and get her in for a 72 hour hold, so we could try and get her some help. And because she has drugs in her system, they send her out the door! They THINK that she's not a danger to herself or others! If the cops think that's where she should be, then why won't they help her? Does she have to OD before someone hears our cries for help? Apparently they do, at Presbyterian St Luke's hospital!!!!

My husband and are are very impressed and love this hospital. This is his 2nd surgery he has had done there by his wonderful surgeon Dr. Kuklo and operating staff. The hospital staff from pre-admission, admission pre-op, to post-op are very friendly the admissions clerk remembered him from 16 months ago which was very impressive. The nurses on the 7th floor are wonderful especially the ones who cared for him. The therapy staff are also great! The hospital in it's entirety are very friendly anybody my husband and /or I encountered all greeted us with a smile or hello.. We continue to recommend Dr. Kuklo and PSL Hospital to everyone. We are from Pueblo and we have never been to a hospital like PSL Hospital! I rate this Hospital 100 out of 100!

From the labor team (nurses and midwife) to the post care and attention it was a pleasure to deliver at PSL. If you want peace of mind that the best will care for you and your baby, I recommend Presbyterian St. Luke's Medical Center.

I attended St. Luke s on this date for a PFO repair in my heart. I was treated with so much kindness and respect from the moment I arrived until the moment I left. The staff from the finance department, reception area, nursing and surgical team were all top notch and focused on making me comfortable and well. Huge shout out to the nursing staff in the Cardiac Day Surgery Unit as well as Dr. Miller Cardiac Surgeon and his surgery team! I had the utmost confidence in all who assisted me during my procedure. Huge Thank you to the Team at St.Luke s!

Sarah

My past visit was awful. I had chest pain and the PA on 8/14/18 was so rude. Long story short she sent me home and i was in V tach. I passed out shortly after leaving and ended up at porter. I m lucky to be alive porter said. I Always have had good doctors here but the PA under Wanna,Tanios Joseph MD today should be ashamed of herself. I ll never allow a friend or family to go to this ER ever again. Almost cost me my life today.

Very efficient and welcoming process. I like the new Welcome center as it is more comfortable and less busy ( meaning a person is not sitting in the main entrance where folks are coming and going). MRI experience was very smooth and professional. Thanks

I've been to this hospital 3 times over the past 6 months. I had a baby in November. The new mother baby unit is beautiful. The staff is amazing! I had surgery in January and again the staff is amazing and compatisonate. In March I went to the ER department which is also amazing. Its in an out. When I needed to go I was in the room within 10 mins and the doctor came in immediately. Very good hospital all around!

The staff were kind, caring and genital during my stay with them.

The staff was amazing right from the get go. Even the person picking me up post op noticed the amazingly great care!

The Newly remodeled surgery Check in was exceptional. The radiology technician treated me horribly. They made me undress my bottom in tbe middle of of the exray room. While someone was in the adjoining restroom. I ask what was going on. They just told me it was a 2 way restroom.

Now available online visits and check up. Save's me 10 hrs of drive and hotel room. Good visit and they mange my health status online..

Everyone was very nice and made me feel vert comfortable

Wrong e-mail came to my wife, staff was great , Dr was late and didn't order meds for a week. There was never follow-up of care. Seeking another physician.

Got kicked out because of a nurse was scared of my dog and they called the pound!! She doesn't even hurt a fly or the people that was touching her never again coming here

We could not have been happier with the care we recieved when our daughter was born. The entire staff was wonderul and we we so lucky to have Dr. Lindsay as our doctor. The L&D nurses were amazing. Would never go anywhere else. They made it a wonderful experience.

i was referred to this hospital by the obstetric group, ever since i was 5 months pregnant with my daughter they discovered she has a genetic disorder and required her stay at the nicu for 1 month to check her sugar level. when i was only 32 weeks pregnant i decided to go in to the emergency room cuz i was having contractions, i thought i was dehydrated but i ended up going in to labor due to an infection in my uterus. my daughter had surgery the next day and was taken care by the nicu level 1 for 2 days, she then graduated to the nicu level 3 and stayed there for 2 months. it was rough on us money wise but social services help me so much, they offered me all the help i needed... a crib clothes diapers gas money.... u name it. the nicu was also the best care i have ever seen.. they never left my baby alone, if one nurse left for lunch another one would be right there to take care of her. my labor nurse was also amazing.. with so much going on i didnt get her name but she was the best nurse ever... all i can say is that this hospital goes above and beyond my expectations anybody's expectations ... yes it looks a little old fashion but the service made up for it big time. i keep going here for my daughters surgeries and im so thankful every time... i havent had a bad experience with anybody... thanks st. lukes... thank you so much!!!!

I moved out to Denver about 6 months ago, I ended up going to Urgent care at Denver health a couple days ago for extreme nausea and vomiting, they left me in the exam room for 4 hours in misery. All they did was give me nausea dissolvable tables that didn't work (i told them that that kind of med never worked for me in the past) but they didn't care and were more concerned with getting me out the door. Man was I disappointed. The next day I went to Presbyterian St. Luke's, it's a nice small place, so there was no wait getting in the ER, they were so nice to me and genuinely cared about what I had to say. They gave me an IV with fluids and nausea medication for 2 different visits, today I feel like my stomach bug is almost passed, but without the help of this office I would have been so so miserable and vomiting much worse! I just want to thank them for treating me like a real human. Thank you! I will definitely be returning to Presbyterian St Luke's for any other care I may need in the future :)

I had a PICC line put in. Everyone was very friendly, informative and professional. The experience was good.

Worst hospital around...seems dirty. Valet takes all visitor parking and leaves valet spots open, then they sticker your car even though you have no choice but to park in valet spots. Had a choice for childbirth. and obviously chose st. Joes which is new clean and ample parking!

After yesterdays visit 3 yo and prego wife both got food poisoning...we all ate same food allday exceot they had crab chowder soup at cafeteria...ugh!

The staff at here PSL is stellar! Everyone from housekeeping, food service, nursing aides, nurses, and PICC team provided the highest quality of service. Thank you!!!

I had to stay here for three nights and the staff was incredible. The nurses made me feel so comfortable I was very very impressed.

The admission crew a PSL was prompt and responsive.

Jim in the radiology department was SO helpful and SO pleasant, helping me get a copy of my son's xrays, which included over five cd's worth. Appreciate all of the help!

The doctors, nurses and aids in my transplant clinic are great. I do have one issue. The bathrooms are not well outfitted for urine tests. Both the outpatient clinic and the transplant clinic do not have a place to put the vessel/jar and the wipes while you pull your pants down and get ready. A few times I have dropped one of the wipes in fumbling around with the vessel/jar, my clothes and tearing the wipe packet. There should be extra packets of the wipes in case this happens. I've complained now at least three times in the outpatient clinic over the last two years but nothing changes. Perhaps the director of the labs will go in there and try to give a urine sample??? Being patient friendly is much appreciated. You can do better.

I ended up having a rare blood infection that was causing all sorts of problems for me. Even knowing I didn't have insurance the staff was helpful, reassuring and did everything they could to help me and help get me out quickly. I can't say enough on how wonderful the staff was to me from beginning to end of my stay there.

Outstanding facility. All doctors, nurses, technicians and other staff members were true professionals. Kept us informed through entire procedure. Extremely pleased with entire operation!!

The heart monitor was faulty, but for an hour and a half we thought my mom was in heart trouble. Very stressful! When requested more medicine the nurse never contacted the dr or the head nurse, just stated it s not on the Dr s orders, and left my mom struggling. Dr requested mom to be walked. Never happened. When I complained at discharge, all of the sudden here s the guy to take her for a walk. The food is absolutely the worst, not even palatable. Had to go to nearby restaurant to bring mom food or she wouldn t have ate. The beds are horrible mom layed in a big hole and couldn t get comfortable to sleep or take deep breath's.

They are the awesomest people in the world.. Ty to all the Dr's, FNP's, and Staff who work on the 3rd & 7th floors. We appreciate you.

The staff here is so, so friendly and conscious of the patient! Was always looking to make sure our sleep wasn t interrupted by regular checkins unless absolutely necessary, which was nice. Always asking for what else they could to to help. Also, at the end they asked us for feedback about our experience so we got to provide a couple of minor feedback points which they seemed receptive to. Also, the food was delicious, not just for a hospital, but competitive with any restaurant!

At first I emotionally went back and fourth about this place. I HATE going to the doctor or anything medical. I was transferred here from St. Anthony's because my water broke at 28 weeks and they weren't equipt to deal with my emergency. PSL saved my daughter and kept me pregnant for 2 more weeks. They did their best to make me comfortable and never made me feel like I was going to lose my daughter (like the other hospital did). I didn't love ALL the nurses but hey, no place is going to be perfect. I would recommend this place for labor and delivery.

Always treat me like a king every time I go here. Love the staff!

This is a special place, full of wonderful nurses/doctors/support staff. I had my baby here via emergency c-section after a complicated high-risk pregnancy.

My total stay was 7 days, but my baby was moved to Rocky Mountain Hospital for Children (same building as P/SL) after birth for surgery, and still remains in their level 4 NICU. I visit this hospital every day to be with my daughter and have interacted with a great number of staff, all of whom have treated me with the utmost respect and compassion. They care for my baby with such intelligence, gentleness, and love that it makes leaving her everyday in the hospital bearable. I know she is in capable, caring hands.

People complain about the cafeteria (which, granted, is a bit eerie due to the dim lighting...) but I don't think it's that bad. There's always hot food and a fresh salad bar, even on Christmas Eve and Day.

While I was admitted, I was visited by a masseuse (in both the Labor & Delivery and Mom & Baby units) every day and was showered with introductions to psychiatrists, social workers, and miscellaneous family support staff. I felt very well looked after and listened to.

This hospital has been the setting of possibly the most stressful times of my life, and I'm forever grateful for the humanity I've found there.

I had a rod put in my femur by dr Lerman. The staff was amazing from the time I arrived to the time I left! Dr lerman and the nurses on my floor rocked it!!

WORST HOSPITAL EVER TO HAVE A BABY IN!!! If you have any type of difference as in delayed cutting cord, delayed bath for skin to skin etc etc they WILL TREAT YOU LIKE TRASH!!! my sister is still stuck in hell until her stitches from the c-section heal!! Non stop balling cuz of pain! Her hubby has got into several arguments with the same RUDE disgusting nurse!! Cant switch my sister nurses apparently she is the only nurse?!??! DO NOT HAVE YOUR BABY HERE UNLESS YOU ARENT 100% GOING TO DO WHATEVER THEY WANT TO DO TO YOUR BABY!

My experience at Pres/St.Luke's was soo great!!! The three nurses that were in the room with me during my stress test were just the best. They were so helpful, encouraging and pleasant. I can't say enough good things about them. My cat scan was also good too. Thanks so much, Margaret Byrne

The Dr's and nurses were all very sweet and very in tune with my even problem and need

I was delighted with my care, pre-op and post-op and I'm confident they took really great care of me during the surgery too! I highly recommend PSL for outpatient surgery.

I was cared for in the ER. The staff was very detailed and the care was amazing. Thanks so much. I would highly recommend this hospital.

I was referred here @32 weeks preggo after learning that my unborn baby girl may need surgery after birth. I was filled with many emotions after hearing this news and the last thing I wanted was to deliver somewhere completely different from my plan that was 30-45 min from my home. But EVERY single staff member at this hospital exceeded my expectations and made me feel so welcome and at ease considering our situation. Leading up to delivery we met with numerous ppl who were so kind and open to answering all of our questions. On the day of delivery I was blown away by the care of the nurses and doctors. Just to name a couple of the awesome nurses Evy and Colleen and awesome doctor who delivered my baby girl, Lisa Becker. The Nicu staff was also great. I would recommend this facility to everyone!!

I was admitted to the PSL ER on October 1st, 2016 after being involved in a rollover ATV accident. The trauma team was activated to manage my care as it was suspected I had fractured my spine/pelvis/sacrum. It took over fifteen minutes to get any type of pain medication despite Dr. Andrew Walshak ordering nasal narcotics (which the nurses never gave me). During the time I was without pain medication they performed log roll exam, ultrasound, and an "in-bed" x-ray of my pelvis.

I was finally given narcotic pain medication before going for CT scan with/without contrast. Once I was returned to my room, I told the nurses my pain level was not under control and I was in so much pain that every movement sent me into severe pain and tears. After what seemed like an extended period of time given the amount of pain I was in, another dose of narcotic pain medication was given. At this point my pain was managed enough where I was no longer in tears or screaming.

At least an hour went by without hearing from the hospital staff and my pain was starting to come back in full force. I buzzed for the nurse and when she came in I told her I was in need of more pain medication as it was reaching an unmanaged level again. The nurse informed me my CT scan had come back and there was "nothing wrong", she would ask the Dr. Walshak about additional pain medication, and returned to administer a non narcotic anti inflammatory medication and prepare me for discharge.

I had very strong concerns there had to be something more than "nothing" going on. I have broken over eight bones and this was the most pain I've ever been in. I was informed that sometimes muscle injuries are equally as painful at times and it'll take a couple of days for it to start feeling better.

I waited the couple of days and remained in severe pain, unable to walk at all for five days. I attempted to get scheduled with an orthopedic doctor for follow up, however, there were no appointments available on short notice with any of the providers I could find.

I subsequently decided to return to the PSL ER on October 14, still very much in severe pain, unable to walk normal, unable to dress or shower myself. During this encounter I was seen by Dr. Heather Leigh Groth.

I reported that I continued to be severe pain, unable to walk further than from my bed to my bathroom (only with assistance), and I strongly felt like something more than my original diagnosis of "nothing" was going. Initially she seemed attentive and willing to listen to my concerns....

Dr. Groth told me she reviewed my CT scan from my initial visit and she didn't see anything wrong. I requested another CT scan to be sure nothing was missed and Dr. Groth declined my request and informed me a CT scan is very accurate at diagnosing any fractures and there was no point to performing another one.

Once again I was told that what I was feeling as "severe pain" was "muscle spasms" in my back, which can often be more painful that fractures....I expressed that I sincerely did not think it was a muscle issue but was discharged about being in the ER for fifteen minutes.

My pain was still severe, thus I made an appointment with the UC Denver Orthopedic center the following Monday. They performed an X-ray in the office and it was immediately clear that my pelvis was fractured in at least once place. They sent me home on crutches and scheduled another CT scan and MRI. I was told while I awaited the results of the scans, I should use crutches and be on bed rest.

After the results of the CT scan and MRI came in, I was informed I had SIX MAJOR FRACTURES in the spine/sacrum/pelvis region(s).

I am utterly disgusted with my care at the PSL ED and it's extreme negligence and totally unacceptable. I had to suffer over three weeks in the most sever pain of my life because they failed to properly diagnose me. Not only once, but twice. GROSS NEGLIGENCE!!!

I am still recovering from this injury months later and working with a trauma orthopedic surgeon to ensure my recovery goes well.

Fantastic friendly knowledgeable care! Highly recommend this hospital.

Wonderful staff, from beginning to the end of my stay. Awesome caring nursing staff. Great food. Wonderful caring pre-op, operating room and post-op staff. All my needs and issues were addressed promptly. For al I went through , it was a great stay. Thank you StLukes

My son was a patient here. The best care he has ever received. Love this Children's Hospital!

Excellent hospital experience, very caring nursing staff. I had an incisional hernia repair with Dr. Anthony Canfield about 7 weeks ago. Everything went very well, he's an extremely skilled surgeon with a great bedside manner. I'd highly recommend both P/SL and Dr. Canfield. I would gladly drive the 70 miles again and again from Colorado Springs to be seen by this top quality hospital and the amazing medical professionals they employ.

I called to get my med records and the operator at the HMIS department interrupted me, talked over me, started yelling and hung up. I have no idea how they can stay open with service like that.

The staff was amazing and so attentive. I do wish the massage and pet therapy with Grace was over at the rehab floor.
All the staff on the rehab floor were so attentive and very compassionate. It s a struggle to get back to where you used to be and they were so kind and listened and encouraged me so often .
A++ rating from me!!

My experience was exceptional from the moment I checked-in! Everyone was very caring and attentive to all my needs.

Very good Customer service: friendly and efficient.

Have been going to Presbyterian St Luke s for 15 years. Ever since I started with my Chemo treatment at the age of 14. I never had a problem with the nurses or doctors there at all. They always paid attention to my needs.

I had a medical emergency while visiting Denver from several states away. Presbyterian St. Luke's was incredibly accommodating, quick, and friendly. The facilities were amazing and the staff was wonderful. By far one of the best hospital experiences that I have ever had.

Very comfortable, modern space with big rooms and complimentary snacks. Wonderful and helpful staff.

My visit to Presbyterian St Lukes was just great from the time I walked in the front door. The folks were all just great they saw to my needs the entire time i was there from checking me in to preparing for my treatment and assisting the doctor during my Angiogram. All of the personnel at Presbyterian St. Lukes are to be commended for the Absolute Great Job and Care they give to the Patients. Thank you : Gilbert E Haslett

The care my son is receiving here is second to none! All the doctors and nurses on the pediatric oncology floor are amazing, such personable and friendly professionals! Thank you so much, RMHC for a place of healing!!

Excellent hospital, every department I have been through the staff has been very courteous and prompt. Top notch doctors very well taken care of, highly recommend.

I would like to know why the doctors and nurses would tell us my sister is doing well for the past week or two and now we just found out she is not good they told us that we are the ones that are holding her back from passing

my sister passed away 10-09-2020 3 days before her birthday No thanks to those who lied about what was going on people need the truth

I was visiting for business. I ended up having to go to the hospital. They treated my symptoms but chalked it all up to marijuana use. I tried to explain that my symptoms started before I arrived in Denver. My symptoms continued even after I returned home. I ended up in the hospital two more times. I told them my symptoms weren't from marijuana use but they ignored my protests.

Edit: They called me several weeks later to talk to me about this issue. The doctors notes had more information in them that I wasn't aware of. They tested me for everything they could think of. Blood work was done, and a urine analysis was done. I'm glad they called me to talk about this and explain that there was more to the story. I would suggest this hospital but they do need to communicate more with their patients.

These doctors are real life savers! Brought me back from the dead~

I had an X-ray to be taken and the front desk staff in the entrance was very helpful and efficient, as was the actual check-in desk in Radiology. The staff member who took my X-rays also did a great job and I was in and out of the hospital in ~45 minutes. Strong work all-around.

I had a central port put in for chemotherapy. My procedure was early evening. I was surprised that they would even schedule an outpatient procedure at 5:30 p.m. I was able to pre-register over the phone, so once I got to P/SL, check-in was a breeze. All the staff, nurses, doctors, etc., were very friendly. I was in and out in a very timely fashion, and with no problems. I will be having more procedures here in the future, but at least I know I will be in good hands.

Excellent, knowledgeable and extremely caring staff.

Wife went in for a Mammogram covered by our insurance (BCBS) but we still got a bill for $311.67. Apparently they charge a 'Facility Fee' but this is never mentioned until you get the bill. Her doctor recommended getting a small lump checked so she went back. The visit was covered but we were charged $285 for that facility fee. No one mentioned it.

So we have good insurance, everything was covered but we were charged almost $500 for being in the facility. Google it, you'll see lots of hospitals are doing this. What a scam.

Horrible staff and management, typical HCA facility. Over worked and understaffed ,poor attitudes with poor treatment of other depts by Nursing.

I really regret choosing PSL for my surgery. Just the worst billing experiences imaginable, the hospital seems solely focused on making money rather than providing quality healthcare. Go anywhere else.

Such a WONDERFUL experience.. everyone was so wonderful, friendly, and welcoming. Put my anxiety and fears to rest without even trying! Loved it!

A family member was transferred there from another hospital to receive additional care...Just from visiting I've noticed the nurses are very rude. (Or maybe just majority of them) They answer the phone with "what?!" and "huh?". (Awkward!) You would think someone working in a customer/patient service type of job would be aware and know how to talk to people on the phone and in person. Not the case here. I never mentioned what I witnessed, but my family member also expressed the same to me. Not a good experience for any type of visitor. If the nurses are that miserable maybe they should reconsider their career path. The hospital needs to do a cleanse and hire nurses who actually care so the patients feel welcomed.

The staff here were beyond amazing. I would never go anywhere else.

I was admitted to the hospital for a day surgery to remove a malignant tumor in my shoulder. Everybody was very kind, professional, and down-to-earth, which I very much appreciated. The surgery went well, and I am now free of any chondrosarcoma! Thank you to the staff at PSL!

I was very surprised at how great the care was and the concern for my health and recovery . I ve had many surgery s and have many hospital stays , this hospital is amazing. They have patient care down , they do whatever it takes, and then some.

Literally just got out of the hospital here doctor was careless nurse's were ok did not even have anything to drink entire time I was there. Came in for abdominal pain they did very little testing. No ultrasound have a sac in my uterus that's needing to be removed I was actually told by doctor that he has no time for my concerns told them I did not want hormones and was given them even though I told them no because of hormonal problems already. This was the worst experience of so called #2 hospital nation wide hospital. I asked to see another doctor and was discharged immediately. This was a horrible experience and I'm still in pain refuse to visit this hospital again.

This was hands down the best experience I have ever had for day surgery. From the person who helped me check in at the front desk to the nurse who started preparing me for surgery. The anesthesia team, post OP team and my doctor. It was a very positive experience. It made my surgery smoother.

Very professional, experienced and friendly team focused on me and my health issues!

My favorite hospital in Colorado.
I would recommend st Luke's to anyone in colorado.
The room service was beyond great!! Great staff.
My hip replacement surgery was top notch.
The only thing I would have to say.
Is
After surgery there's so many people and Drs , PT
And nurses all telling you at home instructions and your kinda on meds making you loopy that I had a hard time well kinda panic attack trying to remember everything. I know they like to keep things as in and out. But with so many instructions it make me frustrated . Cause with a new hip there's so many things from changing dressing and the pump I was sent home with. And then the new don't move this way or that way. It was too confusing to comprehend on all the surgery meds. Please take that in mind. Nurses it's hard to remember all that. ....
But even so my stay was great .
I would recommend this hospital even if you have to travel here for your surgery.
Five star all the way.

The pediatric nurses are fantastic!! Thank you for all you do!

I was on vacation in Denver and gashed my thumb open, a 1am trip to the ER usually doesn t make for a good time but 1 hour later I had 8 stitches holding my knuckle together and was on my way out the door. Both the nurse and attending doctor were great, they were friendly, very attentive and the whole process was easy and mostly painless. I couldn t have been more pleased with my experience.

These guys are Terrible I mean no worse than other "health care" outlets that is to say only a little worse than like a leech. If they tell you there will be no out of pocket cost don't believe them I went to the diabetes management center only because I was told by my HMO and by my primary care doctor and by them that there would be no out of pocket cost and then I received a bill for $350 dollars when I called them to ask about it all I got was "we never said that" "we never told you that" We can't do anything for you" so you know pretty standard scam stuff there is a special place in hell reserved for the people who work here (If I could rate zero stars I would)

Our experience from start to finish was absolutely amazing! Especially compared to our first labor and delivery experience. I don t plan on going anywhere else for any kind of health care.

My niece went on a Sunday to the ED due to concerns about a possible detached retina. She said everyone was helpful and nice and she got right in. In addition, the on-call ophthalmologist came right in to verify the ED docs findings. The whole process was over in about 3 hours! Amazing!
On a side note and not important at all, the MDs were great and super cute .
Thanks for providing great service to my neice!

I had a two-day extreme spinal surgery at St. Luke's last year. It's hard for me to imagine some of the negative reviews this hospital has received, as I was treated with what I consider the best and most compassionate care I have ever experienced in a hospital. There was always someone on hand when I needed medication or other help. The ICU nurses amazed me with their kindness and abilities, the main hospital was comfortable, the food acceptable, my transfers from ICU to hospital to Spaulding Rehab on the campus were smooth and I made many friends among staff to whom I am infinitely grateful. I imagine that most people who write rscathing reviews are not the norm. I can't recall any incompetency, unnecessary delays, lack of care, or negative responses among all the surgeons, staff and advocates I encountered, and when discharged I could feel only gratitude. The atomosphere was homelike, the rooms spacious and comfortable, and I was treated with respect throughout a lengthy stay.

Excellent staff. Caring and willing to assist in patient care.

Update:

Dr. Forseter called and it may have been someone else who performed the procedure. We are very appreciative that the doctor took the time to reach out to us personally, and hopefully we can get this all resolved. We just want it fixed and for our son to be healthy. We will continue to update.

Dr. Shanon Forseter performed my newborns circumsision and caused damage to my sons glans. We were not informed of this damage by Dr. Forseter, and were in fact told that all went well and that our son was healing nicely. We were only made aware when we took our son to the pediatrician. As you can imagine, we are more than a little surprised and upset at the situation. We understand that in life things might happen, but we feel we should have been informed.

I donated bone marrow in the infusion clinic and every single person there was an absolute gem!! I worked with Jule, Patty, Angela, and a few other very kind medical professionals who made me feel valued and cared for. They are truly lovely people who are the models for healthcare professionals!

I brought my newborn in one night because of a skin rash. Was in and out in about 20 minutes after they determined he was fine. Received a bill for $73 but then when they ran my insurance information the bill went up to $350 from the hospital and then another bill for $475 from the doctor that saw us. My family scrounges every month to make insurance payments so that our family is covered in these situations but then hospitals like this charge the insurance 600% more. So now we can barely make our insurance payment plus medical bills. Seems that families such as mine are the ones who pay the steep price. Shame on you!

Every person that I came in contact with (from check in staff, receptionist, nurses, technicians were wonderful ) I felt totally comfortable and at ease. The techs and nurse in the room with me during my stress test were awesome.