Lupient Chevrolet Reviews

This was my first experience buying a car and Chuck made it so easy! When I started thinking of going into dealerships all I could think of how intimidating and pressuring the sales man (or woman) were going to be- but Chuck was neither. He listened to my needs, was very patient AND friendly.

I will most definitely be going back!
Thanks Chuck and Luther Chevy Team for working with my needs and getting me out of there with something I love!

Jerry was great to work with. He was very informative and attentive.

I came to this wonderful establishment a few weeks back to look around and left wIth a 2014 Chevy Cruze. The salesperson that worked with me, Ryan was very professional. I'm used to going into places staffed with very aggressive people and I think to my self, "man is that boy pushy", but not here.

Stopped for a service on my Tahoe that I had already talked to them about, took the vehicle and did the repair right away and I wad on my way home in about 30 to 45 minutes, treated well.

Very friendly, knowledgable, and helpful staff. We had a great experience and wouldn't hesitate to go back for future purchases.

I bought my first car here and had a great experience. They were able to work out the best deal for me. The staff was very friendly and helpful. I love my new chevy malibu!

We bought our car From the same dealer And few months back had an accident took it to The Body Shop they tel us the job take one week but wasn't finish on time for no reason the time paid they promised us and I have to put another week to finish the job but still they didn't complete the job they keep give me false promise. One of the repair shop is very liar

I had an awesome experience here! Kyler helped me with all my questions and was very approachable! He also broke down everything inbsimple terms for me to understand. 10/10 would recommend any of my friends or family to come and buy there next vehicle here!!!

She was really helpful and more Knowledgeable about her job!

Zac Lovera helped my little brother find a great deal on a Hyundai Sonata. The whole process couldnt have gone better. We are very happy!

Smail was the best! He made the experience of buying a car so easy and stress free! He is up front and honest and he got me the deal he promised he would! I would recommend him to everyone I know!

Lupients salesman William Moore really helped me look through the inventory to find the right car for me. All my questions were answered politely and promptly and I feel as if he really knew the product well. Will be sending any of my friends and family his way with their car needs!

We bought our truck (from Dana), back in April 2016. We went into Lupient, not with the intent to buy, but to look. Dana found us the right pickup, brought it for us and we went on a test drive. We still were not sure if we wanted to buy it, so they let us take a pick up for a little longer. Between having the pickup a little longer and the professionalism, of Dana, we ended up buy the pickup. The entire experience was far better than we would have expected and that was due to how Dana treated us. If/when we need another vehicle, we will be going back to talk to Dana. I would strongly recommend Dana to anyone.

Awesome dealership to work with. They made everything very easy.

Will Moore at Lupient Chevrolet really made my feel comfortable with my first car buying experience. With how long and painful I've heard they can be mine was quick and painless, I did not feel pressured into buying anything extra they offered me. Will made sure I understood everything since this was my first experience with a dealership and they worked with me having no credit to get me a nice, clean car for affordable payments. Will and Lupient Chevrolet defiantly earned a costumer for life.

From the initial call to driving away with my new vehicle everything was amazing !
I was looking for a 2020 Chevy Blazer and found a gorgeous one here at Lupient in Bloomington so I called and was connected with Lupe , he said it was there and in stock so we set a time that same day to check it out , when I arrived it was ready to view pulled up to the building and it looked great! he quickly showed me the vehicle and let me test drive it for 30min and also answered all of my questions, it all worked for me , next on to Ryan J ! This man single handedly got me a much better loan% rate then my chosen financial institution was able to offer me and I saved money right away! He walked me through all of the options details and additional packages and answered all of my questions, I drove in and out of this dealership financed with a new car so fast and happy- I highly reccommend them thank you Lupient team and thank you Lupe and Ryan , my dudes!!

Had an appointment at 8:30 I arrived at 8:10. My service consultant Todd Wilson assisted me with finding out what was wrong with my vehicle. Told him there was some braking and shaking issues with the vehicle said he would have somebody look at and he would notify me when the problem was found. I then waited in the lobby until I either heard my name over the intercom or was going to meet me in the lobby. Two hours had past and I heard nothing which prompted me to find out if he had any word on the vehicle. He had the paperwork in front of him and said it was pads and rotors that needed to be replaced. I told him to fix what needed to be fixed and to do an oil change. He then said that it would be ready in 45 minutes and that he had the parts on hand. An hour and 15 minutes went by and I still did not hear from him. Which sparked me to see if vehicle was ready and it was ready without any notification from Mr. Wilson. I am quite disappointed in the lack of notification and how long he said it was going to take. I highly suggest in the future that these things are known to the customer that have been waiting in the lobby for three and a half hours on a rotor and pad replacement with parts that were available at your dealership. If your time is important to you I highly suggest you go somewhere else. Or the dealership create some sort of notification system to the customer on when the vehicle will be ready. This process could have only taken an hour and a half, but now it is almost 12pm.

Had such a great experience thanks to Chuck Evans. Super personable and willing to accommodate your every need. If you come in, ask for Chuck!

Worked with Gene, he showed us some vehicles. We didn t end up buying a car yet, but if we do buy from Chevy it will be 100% because of our customer service experience with Gene

Rafael made it so easy to purchase my new 2020 Chevy Trax. From the moment I signed up for a test drive online he was there with answers to my questions, and so very helpful with the process! Matt in finance was also a great help by finding a lower loan than I was pre-qualified for when I walked through the door! Definitely recommend!!!!

Dana, what can i say. over the years we have purchased a few times from your lot and once again you made us feel like VIP's. what i like most is the pleasant atmosphere and attention to detail. the entire process went as expected and we are completely satisfied with the service from you and all the other wonderful people that helped in the transaction. i want to thank you personally for finding the perfect car for my wife. you nailed it. we will for sure be back in the future and i will tell my friends. thank you all

Will and Luis , We re both patient, and extremely helpful ,and amazing , in accommodating all of my wishes ,I would definitely recommend them ,and the entire team that helped me through the entire process of purchasing my new vehicle thank you all so much .

We worked with Zac and he did wonderful job! Very fun and easy to work with

No more drive through oil changes for me. The service here is outstanding. Well worth the little extra time to schedule at Lupient. My fave auto service team member is Todd.

My 2005 Chevy Aveo was in rough shape. There was a major oil leak and some funky wiring problems that was causing it to jerk while shifting from 1st to 2nd gear. With both of those problems, along with a recalled part and bald tires, it felt almost undriveable. I brought it to Chad at Lupient's service center (who helped me even though it was about 20 minutes after close). He diagnosed it up-front, was accurate with his quote, got it done in a reasonable timeline and replaced the tires at a discounted rate. If I could straight-up give Chad 5 stars I would. My wife and I had an awesome experience at Lupient, and it will be the first place we look when we decide to buy a new car.

Chuck was so helpful in the whole car buying process, I would recommend all of my family and friends to them

From time to time Lupient Chevrolet continue to show me how absolutely amazing their service is, and thanks to Smail for that! He has been so helpful with everything! I loved my purchase and service and was fully satisfied with the customer service.

The salesman Zac Lovera was an enjoyment from start to finish. Very low pressure and found the perfect trax for us and a great deal as well.

I went to a few dealerships prior to Lupient to see who could get me out of my upside down loan without charging me an arm and a leg. They were all horribly pushy and tried to get me to agree to a loan way outside of my budget. That changed when I made an appointment with Lupient.

I walked in feeling very discouraged, but the minute I met Chuck, I knew things were going to be different. He took the time to understand exactly where I was coming from and made the process extremely easy. He had me laughing the entire time, and he helped me find the car I absolutely love (I got a Sonic and named him Hedgehog - "Hedgie" for short). I cannot thank Chuck enough!

Also, shout out to David for going to bat for me and getting a lower interest rate than I previously had.

Hands down, best service ever!

I met with Gerad who helped me get exactly what I was looking for. We were very focused and took a direct route and he was very helpful. He listened to my needs and found the truck I wanted. I enjoyed talking with him and the process was simple. Reid in the finance department was great and I got in the truck I wanted. I highly recommend Lupient and I m very pleased. I ll buy from them again in the future! Thanks for all your help!

Sales person will set me up really nice with a 2015 Malibu. Knowledgeable about all my options and he made sure to explain them to me so i understood. nothing but good things to say about my experience.
Finance guy David worked extra hard to get me set up and made it affordable.
Highly recommend both David and will to work with if you re looking for a new vehicle!

great experience, super friendly clientele, Dana was great, everything went smooth.

Efficient service. Friendly service representative. I used Lupient's Shuttle Service which took me from Lupients to my own door and back so I didnt have long wait at the shop.

Purchased a used car here and was very pleased. It came with a limited warranty that required regular oil changes at the dealership so I paid for a bunch in advance. First couple were good as I d schedule online and get them done. This time I scheduled on line and when I came in they said it would be a couple of hours. I told them that I just scheduled online and he said oh, we don t use that anymore . So I scheduled an appointment that they don t honor? It s like the Seinfeld episode where Jerry reserves a car, but the car agency doesn t have a car for him! The service person was unapologetic. So now I have a bunch of prepaid oil changes where I just have to show up and hope they can get me in. I m going to ask for them to refund the remainder. Wonder how that ll fly.

I had my oil changed and tire rotated. I also bought mud flaps for my car. I had no problems at all except I'll have to go elsewhere to have my mud flaps put on my car because as a senior citizen, I can't afford to pay $100.00 for the mud flaps and another $100.00 to have them installed. I also forgot to use my 10% discount card for merchandise when I ordered the mud flaps. My service was fine. I brought in my suv after work and fell asleep while waiting for it and they let me sleep for awhile. I thought that was very nice of him..

I recently moved to the twin cities and went to Lupient Chevy for a tune up. The service was great and efficient. Most importantly I was NOT pressured into spending more money then I had planned, they simply informed me of some issues that could come up in the near future and instead of recommending a urgent or unessaary repair, they educated me on how to keep an eye out for signs that the issue had become critical and provided me with a service managers direct line. Someone to call who could help me determine when and if I needed to come back in! Thank you Lupient Chevy and thank you David H, service manager.

We just bought a 2013 Kia Sportage. Will took great care of my wife and I as we were in a bit of a crunch on getting another vehicle. We ended up spending a little more than planned, but the great service we received from Will made it worth it.

Worked with Zac on a 2010 suburban in and out quick

i had the best experience. they were super quick to get me a salesman. i had william and he was fabulous, he did wonders for my mom and i. now i m a proud owner of a 2015 malibu.
i will always go to this dealership now.

They were all so friendly there and made sure we were all set.

Plus i got cool floor mats!!!

Thanks to Smail and lupient for the amazing service as I walked in looking for a car ! Helped me find the car I've been looking for ! I recommend others to go here as well.

I strongly recommend this dealer to all people and pockets, the staff working there treat you like if you are in a 10 star luxury hotel, they are super honest and upfront, they answered all my questions and made great suggestions to me and my wife. A young talented sales Consultant (Edin Salihovic) made all the selection process super easy for us, worked hard to accomodate things to our budget and toguether with finance staff, which also played a key role in this , met our needs and we returned home super pleased with best car ever. Now i can say that buying a car at a dealer is no longer a headache!!

Excellent customer service and attention to detail - made the often arduous task of buying a car quite painless...even enjoyable. In an area of town where it seems like there's a dealership on every corner - if you have yet been to Lupient Chevrolet - I would highly recommend paying them a visit

Staff is friendly and professional. I ve leased cars from them for 3 years and I always have a great experience whether it s getting into a new leased car or taking my car in for service.

Exceptional........ your body shop team is exceptional. They were attentive on every detail of my repair pleasant and punctual in doing so. I'll not hesitate to recommend your dealership.
Dave Hughes

Rafael was great. He never pushed me to look at cars above the price range I was comfortable with. Very friendly and personable. I would have given 5 stars but the finance manager (Matthew) was not as pleasant. When I chose not to purchase extended warranties/gap coverage he became very rude. I believe he realized his behavior because SURPRISE, he suddenly found a lender with an even better interest rate for me.

Two recalls , oil change, and tires rotated. I was starting to get really bored after three hours. I think next time, I'll just do a drop off.

Dana Poppen helped me get into a new truck. He provided great service, and was friendly and easy to work with. I highly recommend Dana at Lupient Chevrolet.

William helped us out was very knowledgeable and made us feel at home. We're driving away with what we want so we're super happy

I went March 2021 to just check if Lupient can give me a good deal to get a new car.
They are really the best car dealerships ever and i got my Ford Escape from Lupient.
Very convincing, very welcoming and the best of all was William with the sales team who help me through out the time and even checked me after and ask if i need anything or got questions.
Thank you all team Lupient .

Great service for stranded motorists a long way from home.

Easy process and everyone was helpful and very nice!

stopped into Lupient Zac took his time to help pair my phone and get OnStar hooked up.

Great passionate service!! Super friendly professional staff! Buying a car here is easier than I thought it would be. Thank you

Eber was excellent! Highly recommend Lupient Chevrolet

Always very easy to work with - I appreciate they are quick and get things done in a timely manner. I am a little disappointed, I have had electrical issues with my car from day 1 and all they ever say it that it is hard to diagnose. This time they questioned whether I knew how to properly use the steering wheel volume controls. Everything else was exceptional. The service manager has always been good about making my issues feel important. I have even stopped in with minor things (tire sensor not responding) and they got someone on it immediately so I was in and out in under 10 minutes. I absolutely love that they always wash my car before returning it, it's a small gesture that means a lot.

I was looking to buy outright without a trade.
Went in and was treated as if I was interrupting a good old boys get together.

After 30 minutes of walking the lot and another 15 waiting they found the car.

A 15 CPO Impala. Dirty inside, trim missing and generally gross looking.

Took it for a test drive and it was under powered, returned and asked if it came in a V6. They had one and I drove that, it was even dirtier than the first one. The salesman got defensive when I asked for the V6 telling me I don't need it as well.

Once I gave up there I used the Web and ended up buying at a different dealer.

Really slipped in a year since a family member bought a new HD Truck there.

We tried out this dealership for the first time after having problems with another Chevy dealership. We were very impressed. Jake was excellent to work with, we are not easy clients to deal with as we are car people. Jake understood our idiosyncrasies exactly and complied with every quirky request. He put us at ease, and is the reason the rest of our Chevy fleet will now be coming to Lupient with Jake as our service advisor.

Had a great experience buying my new 2017 Camaro. Chuck was very helpful, friendly, and knowledgeable. I would definitely recommend this place to anyone.

Dia was an awesome salesperson she was very patient with us my girlfriend and I had a great experience and I will definitely recommend this dealership to my family and friends.

I had the pleasure of working with Ryan and Cal and greatly appreciated their customer service, humor and expertise. I am very pleased with my purchase and will for sure refer Lupient to family/friends. I look forward to a great partnership with them as I service my vehicle, etc...

Daniel and his team were timely, accurate, and professional. After my service, they cleaned the inside very well. Daniel s communication was amazing. He answered all my questions and was patient with handling my claim.

Last two times I was in, it took over an hour and a half for an oil change and 27 point inspection. I asked both times to have my brakes taken care of as there is a recall on them, and it is supposed to be free through them. Never happened.

I just went to Valvoline in Bloomington, and it took them 20 minutes to do an oil change, change my engine filter, rotate tires and fill them with air, top off all fluids, and the 27 point inspection. No appointment needed. No runaround. I didn't even get out of my car.

This place is a joke. I do not recommended them to anyone. Save your time and money, and go to Valvoline in Bloomington off of Lyndale.

I bought a 2018 Chevy Cruze from Bret. He met and exceeded all my expectations. Thanks for the great experience.

Got a pre owned Kia from Zac Lovera. Very happy with my purchase and experience.

Small Hodzic did a phenomenal job helping us find the car we wanted. Answered all questions promptly and professionally. Above and beyond our expectations. Thank you!

David Younglove was very helpful with the purchase of my new Blazer. He found me exactly what I wanted and showed me how everything worked inside and out. Everyone at Lupient was very accommodating with my time constraints. The process was very quick and easy. I love my new SUV!

Buyer Beware...Bait and Switch Experience. My husband went in to look a vehicle, met with a car salesman and was given a written quote...we were working with this salesman up until close of his business day. In the morning, after a night of reconfiguring our family budget to make sure we could afford the monthly payments, and down payment, we were told that the written quote we were offered was no longer honored due to a "computer glitch"...but they could offer us a new quote almost 5k higher and then knock of $500. Computer glitch or car salesman tactic? Not sure, but definitely not happy with the way this was handled. Don't trust this dealership.

My experience at Lupient Chev in Bloomington was absolutely wonderful. Everyone was very respectful and courteous. They were not pushy about the sale and listened to all of our concerns and questions. Both the salesman and financial person were pleasant to work with. Also, I need to give praise to your body shop supervisor for taking on the project of working with my insurance regarding deer damage on my van. He went above and beyond to get this claim resolved. I would definitely recommend this dealership to anyone interested in purchasing a vehicle or needing service of any kind. It is so refreshing to work with people that have good work ethics and moral character. Putting the customer first is not always easy, but the employees that I have met so far are outstanding. They all deserve my sincere thanks.

It was a great car buying experience from Lupient Chevrolet in Bloomington. Our Sales guy-Smail, Finance-Sonja, David Fuhus, Donald at Service, Bill-accessories and entire staff was very friendly and respectful to us. They have great cars and good packages to offer. I would recommend my friends to visit Lupient in Bloominton and test drive your dream car.

Had a radiator go bad on me. I called Lupient service and they got me in right away. They were great to deal with and got my truck back in a timely manner. No complaints at all.

Bought a used car checked it over engine wise looked under the car etc... I was pretty thorough. $5k beater car. Wasnt expecting much but for that price I made sure to check everything out as much as possible.... Except....The salesman popped the trunk from inside the car to get a look at it. Now a week later and the keys don't even open the trunk so at some point I'm guessing a locksmith replaced a lock. So know the only way to unlock the trunk is from inside the car. The salesman also pressured us to 5 Star rate this so now after 5 months I noticed this rating and thought.... Hey I'm updating this. The gas float sometimes sticks to and the engine lights on. Called but got nowhere. Minor stuff but for 5k for 2005 it shouldn't even have these issues.

Service manager, i think his name is Jeremy, had a positive attitude anytime he was helping me. Nice to see a manager in the shop & not in the office.

Rafael was AMAZING to work with! He had a great personality, and was extremely helpful with all of my questions. I originally was in the area to test drive vehicles at Hyundai, and after a not so great sales guy there I decided to go down the street to Lupient and compare a different vehicle to what I had test driven at Hyundai. I fell in love with a vehicle there and Rafael made the experience not only easy, but fun! Thanks again Lupient Chev!

**Paid for an oil change but they never changed the oil** Brought my truck in for an oil change and when they said it was finished, it seemed like the truck never moved from the parking lot. After paying, I checked and my computer was never reset and it still had the old oil change sticker. Went back inside and mentioned it may have been skipped and they blew me off and said it was done - reset my computer and got a new sticker. I still felt uneasy about it so I brought it to my work mechanic and he confirmed my fear, they never changed my oil. Called management and they confirmed w/ viewing their dvr that the truck never moved the entire time I was there. Brought it back in and they changed the oil, but never got an apology or even a discount. They've lost my business.

I have worked with Todd Wilson (Service) at Lupient Chevrolet Bloomington MN in the past and again during this most recent work. I can't say enough kind things about Todd's customer service and knowledge. He is so kind and understanding and really makes you feel calm in a stressful situation.
Todd Wilson is specifically the reason that I will buy again from Lupient Chevy Bloomington.
Thank you!

Chuck is the best cars salesman we've ever had! He made me feel like we were part of his family. He stayed an hour and a half after the store closed to help us learn about our car and wasn't too pushy about anything. He was so helpful! And Patrick was so great with helping us close our loan. He made us feel so comfortable and I'm pretty sure my husband found a new friend - they were quoting movies and laughing the entire time. I was nervous about buying my first new car and my first Chevy, but after our experience here, I don't think I could ever get a car from anywhere else!

I brought my son in to buy his first car. Roshewn helped us. He couldn't be more thrilled with his experience.

Exchanged some emails back forth. Took the used vehicle for a test drive. Liked it very much. Went home to research insurance cost. Also decided to look up the car on KBB. With the options the car has,mileage,color,etc it should cost 15,700 and not 17,400. As soon as I bought this up via email conversation they immediately stopped talking to me. Seriously I got ghosted.

It was a quick and easy experience and before I knew it I was on the road with a new car. Amazing service and support. Thanks Zac!!

I had a very nice and pleasant experience working with my sales guy Will and the business manager Jor.
Both were very professional and easy to work with.
I would recommend them to friends.

Beware of their financing. Informed I was not approved for vehicle, following day called finance company and told I was approved and left with hard hits on my credit which I was told would not occur. Very disappointing experience.

I WORKED WITH BRET AND A COUPLE OTHER AND THIS WAS MY FIRST TIME PURCHASING A CAR SO I WAS KIND OF AFRAID TO GO ALONE BUT I SWEAR HE MADE THE PROCESS SOOOOOOOEASY AND SOO UNDERSTANDABLE I WOULD RECOMMEND YOU GUYS TO SPEAK WITH BRET WHEN AT LUPIENT

Anytime oil change without appointment my ass... 2hr wait no thx.

Great service - Will M. stayed late to make sure we got all set up in our new car, 10/10 would go back!

I met with Chuck Evans and he helped me out immensely. He answered all of my questions and was such a great help. I have told my friends and family to see him for cars.