Jim Butler Chevrolet Reviews

We were very happy with our salesperson, Eric Ruchala.

Everything went well. I was kept up to date with what was going on and my car was finished sooner than expected.

I have to say that after my experience here there will be a good chance I will never buy another vehicle nor send anyone here either after the experience that I have had even the free oil changes that came with the car seem like a bad idea the only person that I expect to hear from is the manager of both service and sales managers this was absolutely unacceptable

This is a great place to do business with. Straight forward pricing that is lower than anywhere you will find! Would highly Recommend

Salesman Matt Vallee was extremely helpful, and made the buying process easy! Will not buy a car from anyone else! 2020 Equinox

When nowhere else would approve me, Jim Butler made it happen! Thanks to Tony Palmer and Dave Watkins I got the car I wanted at a price I love! Thanks guys!

Matt Valle at Jim Butler Chevrolet got me in the exact vehicle I wanted and he was knowledgeable and very efficient at his job!! My Brand new 2018 Silverado Z71 is the second vehicle I have purchased at Jim Butler and I will continue to buy my vehicles from them in the future.

I always get top notch service. No matter who I run into, they will go out of their way to see that I'm taken care of and each time I'm there they give me their undivided attention, I love that!

I recently ran over some debris on the highway and put a 6" gash on the sidewall of my front tire. When I took it in to our local dealer (Butler Chevrolet) I fully expected them to tell me I had to purchase a set of 4 tires (It is a 4 wheeler and you need to change them all at the same time). My service advisor Kim who was very pleasant and helpful sent it out to her tire technician who returned shortly and said that the inside was not damaged and it was safe to drive. They could have EASILY told me I had to replace the tires and I would have been totally fine with that for safety reasons. Their honesty will keep me coming back. The waiting area with coffee and donuts made the short wait comfortable. The owner came into the waiting room and asked everyone if there were any issues he could help with. That made everyone feel special. Thank you for a pleasant experience and I will be a repeat customer. Jim Holdenried

I took my car in because it was driving funny and the check engine light was on. Everyone was extremely nice and knowledgeable. My car had a bunch of things going on and Jim Butler in Fenton had it done and back to me in 24 hours. I was extremely happy to find out I had a GM warranty still in force for 7 more days too that covered almost the entire bill. I'm very happy and will certainly use them again.

I set up a drop off for my suv to get the rims fixed on an extended protection plan, when I called in the associate stated I may have a rental fee and that she wasn't sure, that the service advisor would let me know. I brought the suv and another vehicle up in case the car was not covered they told me it would be when I was handed off to the service advisors. I get a call an hour later stating that I would be charged $40 after asking twice if I was covered under my protection plan for the loaner which the loaner associates said I was covered. I went back the next day to get my suv after they fixed my curb rash rims which now look worse due to the paint not matching when they fixed them. There are big dark spots on the rim where they only touched it up versus repainting the whole rim. Associate argued with me about what was said the day before and was very unprofessional, she put words in my mouth stating I would pay the fee which I never did say that, the service manager waived the fee once realizing the misunderstanding and it got worse form there. The same associate (short girl with black hair looks in her mid 20s) that was going on a rant with the loaner associates in front me handed me the keys and told me my car was out front. Me and my 8 month pregnant fiance spent 5 minutes on the lot in 40 degree weather looking for our car, no one looked it over with us to see if it was fixed properly and we were happy with the work. My family has bought 3 cars in the past 3 years from jim butler totaling over $80,000 but they lost our business for good. We were going to get a new trail boss $45,000 with the suv they fixed as a trade in this month. They also overcharged me $15 when I utilized my $100 credit on some accessories and the cashier stated she would get me a check mailed because I was running late to work, that was years ago and my time was more important than the money. I never seen that money. The service department is god awful when you have issues and they need to find out if loaners are covered are not before the customer leaves the dealership with a potential out of pocket expense. Be sure if you get any service work done there or purchase anything from (accessories prices are cheaper online then at dealership) to make sure they do not over charge you and ask for things in writing since they want to put words in customer's mouths.

Amazing experience!! Perfect car, great price! After trying to find a specific car for over a year, I reached out to Jim Butler for help. Even though they didn't currently have the vehicle I was looking for, they went above and beyond to locate the perfect car that matched all of my requests. The best part? They had it delivered straight to me for an amazing price! There really is no limit on what these guys can do! Special thanks to Tim Rhame, Doug Darr, and Mike Zarlingo for providing an amazing experience.

Was able to tell them different cars I was interested in and my family size and they pulled out the suv I actually wanted everything I love about my suv except the mileage but other then that I left the car-lot the same day with a little money down... just right for my family thanks Everyone at Jim Butler Chevrolet

Great as always. I will always be a customer of Jim Butler. Fantastic service all around.

Bought my car from here excellent staff and very friendly. And they made my first car buying experience an excellent one

I had to get safety and Emmisions on two vehicles, 2 separate appointments. I brought both vehicles in earlier than my appointments in hopes to get done before DMV closed. Bill (Timmons I believe) was fantastic and got me taken care of even though they were VERY busy. The process is flawless, and everyone super nice. I will be back.

This dealership lies all the way through the entire process. I do not recommend. Their service department is a complete joke. Go somewhere else, it's not worth the "savings" they advertise.

Such a good experience with a good team! They went above and beyond to make sure we were happy with our purchase.

Friendly staff. Great place to purchase a car. I did!!!!! Very helpful.

I called Butler on Wednesday (5 business days before the Chevy Employee Incentive offer ended) looking for a Traverse. John called me that afternoon to get all my wants in a Traverse since they did not have one on their lot. He went above and beyond to look in GM inventory to find me the Traverse I wanted and to secure the current incentives. By that evening he called me with two options. Let s just say John was patient with me being indecisive with a color option (even gave his opinions to help) for probably 24 hours. After deciding John stayed in contact with me throughout the entire sale process while the car was in transit, providing recommended times to avoid crowds to complete paperwork, to making sure he got all the options I wanted. I came in on a Monday and the car was still in transit but he assured me the car would be there by 1/2. It was, however I wanted black wheels powder coated. He was able to get that setup and completed the next day so I didn t have to take a loaner home with me. He also was able to order black Chevy bow ties and get them installed prior to pickup. Bottom line John was amazing to work with, friendly, persistent on making sure I got everything I wanted in the vehicle. He went through a quick learn of the vehicle before I drove it off the lot which made me more comfortable with all the capabilities of the vehicle. One comment I really appreciated was right before I left he made sure that I knew if I had any questions about anything to text, call or Facebook message him. I truly appreciated that because it meant his service didn t end once I left. Thank you so much John for finding the Traverse I wanted for so long. You made the image come to reality!. He found it within the GM Trade Inventory. I was looking for Satin Steel, black bow ties, black wheels (powder coated), jet black interior, 1LT. He was able to find the color and trim package within 3 hour. Then he has solutions to the other options and was able to get all the work done prior to taking delivery.. It was quick and fast! John recommended coming in on Monday vs last Saturday of the month. When I walked in he was aware I was en route to the dealership. So my wait for finance was very minimal. Tara was quick, able to match the interest through my credit union..

Great service, they even gave me a ride up there since my old car was out of commission

Joe was very helpful and made sure that I knew and understood everything that he was telling me! Jim butler also met my expectations of the vehicles that I had looked at!

Walked in having an idea of the vehicle I wanted... was greeted and treated with care right when I walked through the door!! John was a great sales guy to work with! He never pushed me into buying something I did not want! I will definitely be returning anytime I need another vehicle!

My visit was efficient, timely and alerted me to the need of new tires, even giving me a pricing for the tires.

Great place but no place to park any cars it's a nightmare

Great car buying experience! Mike Gray made it fun! Best deals around for sure. Thanks guys!

I had a very professional and good buying experience from my salesman. He kept in touch after the sale to insure I was happy with my purchase. I will definitely refer him to anyone I know thinning about buying a Chevy car or truck.

TJ did an amazing job helping us find a car! Huge thanks to the finance team who went above and beyond to find a bank that would work with us!!!

Got a Great Deal!! Our Salesman Dave W. was Great!! very helpful and courteous and Jim S. that helped us with financing was great also very nice.
I would Highly recommend Jim Butler car dealership!!!

This place is a joke. Scott Johnson is a flake. The sales managers are as bad if not worse. They give car salesman a bad rep. Home of the fake deals baby!

The Chevy Colorado has been catching my eye for a while. My car license was about to expire, and it was definitely going to fail inspection. Besides putting more money into this "clunker" my only option was to go ahead and purchase (with financing) the vehicle that I really wanted. I have to say as a truck buyer, I was a bit nervous walking in there, but the people made everything easy, and the whole experience of this major purchase go very smoothly. I look forward to using Jim Butler Chevrolet for my vehicle needs!

I had an excellent experience at Jim Butler! I just needed an oil change, but they also top off all fluids, do a tire rotation, and fill up your tires. My only complaint is that my mom has been going to Jim Butler for years and every time she gets an oil change, they give her a few coupons for free car washes and I didn't get any! Other than that, great experience!

I have purchased two vehicles from Jim Butler Chevrolet, and in the future when I purchase another, it will be from them as well. I can happily describe both of my buying experiences from Butler as more than pleasant, thanks in large part to their friendly sales staff. Furthermore, every time I've taken my car in for maintenance they have performed the work in a timely fashion and with the utmost care and attention to detail. Thank you! I have been recommending your dealership to numerous friends and family for several years now and I will proudly continue to do so.

Jim Butler buying experience was nice I kinda gave up on life I'm previous salesman myself sold cars as at children Buick reminded of how treated customers keep the good work Butler and Jack Knott

I had a very good experience with John. I love my new Cruze.

Possibly one of the best car buying experiences I've ever had. Friendly and incredibly patient with unnecessary delays at my bank! Have already referred friends!

Arrived for my appointment early and the service guy processed my vehicle as soon as I got there. I received shuttle service to a nearby restaurant, which also picked me up after the meal and soon after , my Trax was ready.

Horrible experience for the 3rd time, service advisor needs to be clear on what they are selling.......I guess i should be more clear fully aware that I have to pay for service I need.How it was presented by the advisor it was x amount of dollars for the service , not two separate services. I really am just upset with the situation. I will not purchase any other vehicles from here

I worked with joe and had a wonderful experience. He made me feel right at home and always had the time to set aside . Shout out to Tim the sales manager on the great deal and recommendations.as well

This is definitely the place to go to have service preformed. All the technicians are very knowledgeable. I've never had a bad experience at Jim Butler Chevrolet

TJ WAS COURTEOUS HE IS VERY EXPERIENCED, HE KNOWS HOW TO SAVE YOU MONEY AND PUT YOU IN THE VEHICLE YOU WANT. THANK YOU TJ YOU MADE THE CAR BUYING EXPERIENCE CAREFREE!!

Kyle did a great job finding the truck I wanted. Thanks for all the help.

Amazing family owned business. Hard working staff to say the least.

Todd was quick to assist me and was helpful in trying to help me work out a deal but couldn't get it done but gave me some good advice.

Jim Butler is the only place for me to shop. The staff is very professional and courteous, knowledgeable of their product and will go out of their way to insure satisfaction. I have bought 7 vehicles for myself and family from Jim Butler, and couldn't be happier!! Thanks Jim Butler for making my experiences the best. The only thing that needs work is their service department sucks

Go see Ardi, this man is a genius and won t pressure you. I always hated going to dealerships because I didn t feel like a customer just a commission. But Ardi didn t make me feel like that at all. Extremely professional and did everything he could to get me the right car at the right price!

Salesman was very knowledgeable and caring.
Everyone was knowledgeable and nice.

I think they need to be a little more speed with their service, my lasted was 4 and a half hours. I'm hoping our next service will be faster.

Best car buying experience I've ever had! The team there is fantastic!

Brett was very thorough with his explanation of all the features on the car. Answered all my questions and was very helpful in finding the right model car for me.. He helped me find the right car with the features I needed and was then able to work with the finance team to get a price that worked for me.. Everyone was very friendly and helpful. The dealership is very nice and clean..

The staff worked diligently to get me where we needed to be to get the sale done to everyone s satisfaction.

Everyone at Butler is very pleasant. The staff listens to your problem and works to solve the issue.

Great selection of vehicles priced ready to move. Great staff to work with...made it easy to purchase a vehicle!

Very very dissatisfied in the car I got wanted the same as I had didn't get another LS for what the payments are should have got what I wanted or my original car back

Very happy with the salesman Donnie Reckert. I bought my 16 impala from him and he got me the best deal around made sure I got all of the promotions that I qualified for. Definitely will be back if I ever need another vehicle. Hopefully Donnie will still be there to help.

Got a bed cover paid over $700, the next day went to get it installed it took them 3 hours for a job that required no tools. When I took this cover off the first time and had to put it back on it took me less than five minutes. This morning I took it for an oil change and they tell me it has a recall. I asked how long will it take to get it serviced they told me about an hour. They gave me a rental car and sent me on my way. After 6 hours I called back two times to find out how much longer because I need my truck they can't give me an answer because the lady that did paper work is on lunch for an hour and I don't know when they will be done with my truck and the person that answered the phone doesn't know anything... this is not acceptable for service to take this long for an oil change and recall that was supposed to take 1 hour.. never coming here again what a joke!!

Mike Gray made the impossible possible. We thought there was no way to get approval but with Mike s direction, we left that day with a car, a brand new car! He eased our concerns and I have already referred other people to him! We ll be in the market for a second car and we will definitely be in touch with Mike.. Mike walked us through all the features and compared them to some other options we were considering. He also helped us set up our on-star and so many other things. I didn t know there were so many extras we could get. I am very pleased with our purchase! We didn t think we would get approved but the Jim Butler team moved heaven and earth to make it work best for us. We left feeling comfortable with our financial obligation..

Mallory was super fast and friendly when scheduling my appointment. Melissa was so nice when she greeted me as I brought my car in. Kayla listened patiently as I explained my issue. She explained exactly how they were going to fix it. She even gave me a call to give me an update on how my car was coming along. Amanda was flawless in getting me a rental and on the road quickly. She was so nice to deal with. The car was fixed extremely fast and is working perfectly. It s because of employees like Mallory, Melissa, Kayla, and Amanda that you have customers coming back to Jim Butler. They worked great as a team and surpassed any expectation I ever had. Fantastic experience!!!

I purchased a used vehicle, it was a very low pressure sale....I felt Jim Butler was very professional and honest

Zach was very welcoming and very informative about the vehicles . Every thing was very smooth sailing Thx.
Zach

My experience here was great could not ask for a better team Jeff the sales man & Alex The Financier was so nice and put me in a great car could not ever repay them Thanks agin Jim Butler Chevrolet

Our salesmen's name was Trent and financial advisor was Eric...they did a super great job and so very friendly gentlemen. Thank you so very much for your help.

Ok, so the first time I did business at butler they were awesome. They helped me with mechanical issues I had with my 2007 Silverado. I could not have asked for anything more. That is why we decided this was the only place we were going to shop for a new truck. I talked to a very helpful girl, Megan. She said she would fix me up with a salesman. I had talked extensively with her before coming in. I asked her if what I wanted was feasible. I expected to get so much for my trade in and wanted to keep my payment at a certain amount. She reassured me that this was totally possible. We then drove up and was introduced to Chris, a young kid. That was the shortest conversation I have ever had with a salesman! Maybe I should have texted him! Basically we saw a truck we liked he said it was not possible for the amount given. Then I asked how much he was going to give us for our truck, not once, not twice.. but three times. He acted like he wasn't going to waste his time. We finally said " we will just have to go to another dealership that will work to get us in a truck." He replied with "ok" and turned and went back in the building!! Wow!! We Went to Johnny londoff and was awesome! Still shopping around currently , but hats off to Johnny Londoff. They just didn't have quite what we were looking for.

I typically hate buying cars.but this was the Best car buying experience I have ever had.Scott and Stacey were great to deal with.

I had my truck in for an oil change and tire rotation. Everything was easy and service was quick

Have had nothing but great experiences. From buying my car, to maintenance. Employees have been amazing, and love the accommodations while waiting for my recent oil change.

My experience was wonderful! I went in knowing what I was looking for but wasn't sure I could get the payments where I wanted. I talked to Brandin Greenwell and in no time at all he was handing me the keys to my (New to me) Equinox! He got the payments where I wanted and it was exactly the car I was hoping for! Thank you Brandin!

I had a GREAT experience with the Service Department and my new brakes!!! Thanks Mike Simms. Very Professional, I will definitely go back for any service.

Staff was awesome, best and fastest car buying experience I ve ever had

I had to wait to talk to the person I was referredto. IT WAS WORTH IT! FUZ WAS AMAZING AND HELPED MAKE GETTING MY CAR PAINLESS!!!!!

This place is an absolute joke and has Been since I mad the mistake of buying my truck here 4 years ago ... since then it has been one inconvenience and negligent visit after the next ... began late 2013 after being called at work and called a liar by a service representative for not paying an outstanding bill (when you are never allowed to retreave your keys until you are paid in full for visit) shortly after relilizeing there typo they offered to detail my truck ... cool one inconvenience whatever right there a chevy dealership I figure they are squared away in the shop .. WRONG I once needed my cruise control switch replaced it was and broke again within the next oil change ..I paid a few Thousand dollars for regular service maintenance done spark plugs , transmission flush etc .. when I got my truck it was pulling 5000RPM in park ....I took it back up there watched the entire garage act like a bunch of clowns that didn't know what they were doing after about 30 minutes they came back gave me some oh forgot to reset sensor inossiant answer as if they just forgot to screw gas cap on ... after the negligence I experienced on that job I decided I will only go back for oil change and tire rotation and occasional break change and the infamous "multipoint inspection" my truck had had muffler completely separated rusted through disconnected from tailpipe for about a year 3 visits they never mentioned a word to me not to mention the last visit have appointment made I pull my truck in sit down to wait watch them pull my truck through shop park it on lot at that point I decide I will get picked up and wait to hear and explanation 6 hours go by and I receive a call my truck is ready for pick up ... never once called by service advisor to discuss and approve work done they tell me oil has Ben changed and my breaks still had 3 mil on them so they left them even though I specifically wanted them changed because they were busy they again rushed my truck through COMPLETELY NEGLECTING ANY KIND OF INSPECTION not to mention going back to when I bought truck all of the lovely hail damage I discovered it had .. the white color hid them unless you were under certain light I remember inspecting vehicle and how strange the sales man was acting when I was inspecting the front end they completely denied and wanted nothing to do with this claim when I brought to there attention it hadn't even rained in the time that transpired from when I walked off with keys BEWARE OF THIS PLACE this is the most unprofessional establishment in the St. Louis county area ... do not go here ! I would not take my truck back up too there shop if my life depended on it they will neglect they obligations and get over on you any and every way possible ! Choose Weber or Jim ternary ... I could keep going on and on ... the time I needed my oil changed for a business trip the next day stressed multiple times I NEED THIS DONE TODAY SIR .. can't get it done offer me a loaner car they know they messed up don't have any trucks I can't haul my tools in a standard car wound up settleing inconvenienced yet again .. spending my hard earned money at your dealership was a mistake and lesson learned the hard way ... get your vehicle worked on and just try to call and talk to your adviser you will get the run around all day long ... I find all these 5 star reviews very suspicious when every time I'm just casually in waiting room everyone is as irate as me everyone I kno who has gone here wishes they didn't .... go look at the 100,000 corvettes sitting out front every single one had paint damage on the corners of the hood I discovered just waiting to sell you one and pray you don't notice till your 5,000 miles down road ... the time I walked out with my transmission lines leaking wasn't made aware by anyone at dealership went to home to discover myself !!! You have failed to EVER provide me with quality service I pay dealership price for ..

I m just use to other dealerships I ve been to will refill my windshield washer fluid along with my oil change, even other oil change places do and I guess you guys don t or just chose not to. I m also use to places vacuuming out my car and it just seems this place does minimal work they can.

Great service, great prices- worked with me to get the deal done.

If you're looking to purchase a car, they're fantastic and will treat you like royalty. However, once you drive off their lot they do not care about you. The service department takes forever and no one will listen to you or acknowledge your presence unless you're ready to look at another new car. They are the worst for customer service. We have purchased 4 vehicles from them and will not be returning.

I bought a brand new Cruze LT back in 2011, I was happy with the purchase. They listen to my needs, price, fuel economy and affordability. Especially in the recession.However could have gotten more for my trade in. However I am pleased to say I have a decent vehicle. Calls could be handled differently. Service department should be just a bit quicker. Overall satisfied I will be coming back. Next vehicle is the new Chevrolet Tahoe LTZ

I scheduled a appointment cause I didn t want to wait and I still had to be there for a simple oil change

My Uncle's salesman, Tony Palmer, was extremely helpful. He has a Great sense of humor and he practically bent over backward to fulfill all the Unc's seemingly impossible demands. Beautiful Car selection. Impressive showroom. Most attentive staff. Couldn't have even came close to going to any better dealership without a doubt. From Megan's phone conversation ( initial call) to Terra's financial explanation and work...the Unc is now a very proud Owner of a fantastic pre-owned Buick. Thank you

Almost to easy! I found the vehicle I wanted online. It was gassed up and ready for me to test it out for as long as I needed when I arrived. Salesperson was low key, professional, and no pressure. Ditto for the finance person.

Jim Butler Chevrolet is the only place I will ever purchase my vehicles! I currently own my fourth vehicle purchased from this exceptional dealership. The customer service is five star, and the salesman are all great as well! They don't make you feel like you are forced to buy a car, and really go out of their way to ensure you are happy with your purchase. Every car I have bought from them was at a great/fair price, and spotless. I would highly recommend them to anyone. I send all of my friends and family there whenever they are in the market for a new car/truck/SUV. They have always have a great inventory of vehicles as well. If they don't have what you are looking for, they will find it. Jim Butler really can't be beat!!!

Great warranty service, with no hassles or sales pressure. Quite refreshing ! Thanks so much!

This is our 4th purchase at Jim Butler! We recommend Brett to anyone looking for a new vehicle! Top quality service and top notch dealership!

Jim Butler Chevrolet was fantastic! Bought a new Volt and Dale was my salesman who went above and beyond helping me get into my new car. Everyone I met there was helpful and friendly. Would recommend Jim Butler Chevrolet and Dale if your looking for a new car!

The staff at Jim Butler Chevrolet in Fenton Missouri, is by far the best I have ever dealt with!!

Parts department:
They always take care of their customers as if they are regulars. If they don't have the part you need that day, they go out of their way to have it for you within a day or two. On top of that, their prices beat most and I have never had a single issue with receiving a non-compatable part.

Service department:
Quick, reliable, outstanding, without a doubt next to none!
I had a 2007 Dodge ram (mistake), and was having an issue with my passenger side front axle. I took it to 4 different mechanics including a Dodge dealership and no one could figure out what was broke!! Not knowing if the Butler team would service a Dodge they were my last option. I dropped the truck off and within 2-4 hrs after my service representative called me. The mechanic found the problem and all they needed was my approval to solve it!!!

My 2011 2500hd Silverado:
New transmission, tires, etc, completed in ONE week!
New water pump, TWO DAYS!

I trust the Jim Butler technicians and them ONLY with my vehicles. I highly recommend the whole team!

Sales: BRIAN ANDREWS. PERIOD. An awesome gentleman with amazing customer care!

Jim Butler Chevrolet in Gravois Bluffs, an incredible institution with a one of a kind team of employees. Thank you for your incredible service, hospitality, and care. You've gained a loyal customer with me!

Awesome pricing, Jen V is the best Saleswoman we have ever dealt with and Bob Schneider in finance was great too.

AWESOME service and Great people that have care and concern for their customers. Thanks Jim Butler

I just want everyone to know how fabulous COOKIE with the service department is. Unfortunately I had to bring my vehicle back in for check engine light, the same day I picked it up from service for check engine light :/ While I was upset... Cars are cars. They break. There is no avoiding it. BUT with the excellent customer service that I received, honestly it was hard for me to have anything but a smile on my face... Back to this wonderful woman with the service department, cookie ensured that they would take great care of me & my vehicle, she sincerely apologized for the inconvenience of having to return, & had us ready to leave with a loaner vehicle in under an hour. The way that she (along with the rest of the service department) handled this issue made all of the difference and reminded me why I will ALWAYS purchase and service my vehicles from Jim Butler. Thank you so much cookie !! Sunshine on a rainy day !! :)

I had the best experience at Jim butler! My salesman T.J really went above and beyond to help me and my husband get into cars! I will continue my business here from here on out! Thank you TJ!

I've bought so many cars over the years of which three have been bought from Jim Butler. Of all the dealerships and all the different sales people I've dealt with over the years I have to admit today was definitely the best experience yet. (I don't normally leave reviews but I can't help myself with this one) Lawrence Boley was excellent to say the least!! Go see for yourself, and you won't be disappointed! Thank you so much for everything! I'm in love with my new Silverado!!!!

Joe Anatra was very approachable and easy to talk to. Although we were picky about the deal he was always understanding and helpful.