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I just want everyone to know how fabulous COOKIE w...

I just want everyone to know how fabulous COOKIE with the service department is. Unfortunately I had to bring my vehicle back in for check engine light, the same day I picked it up from service for check engine light :/ While I was upset... Cars are cars. They break. There is no avoiding it. BUT with the excellent customer service that I received, honestly it was hard for me to have anything but a smile on my face... Back to this wonderful woman with the service department, cookie ensured that they would take great care of me & my vehicle, she sincerely apologized for the inconvenience of having to return, & had us ready to leave with a loaner vehicle in under an hour. The way that she (along with the rest of the service department) handled this issue made all of the difference and reminded me why I will ALWAYS purchase and service my vehicles from Jim Butler. Thank you so much cookie !! Sunshine on a rainy day !! :)

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