Riker Mcduffy Review of Jim Butler Chevrolet
This place is an absolute joke and has Been since ...
This place is an absolute joke and has Been since I mad the mistake of buying my truck here 4 years ago ... since then it has been one inconvenience and negligent visit after the next ... began late 2013 after being called at work and called a liar by a service representative for not paying an outstanding bill (when you are never allowed to retreave your keys until you are paid in full for visit) shortly after relilizeing there typo they offered to detail my truck ... cool one inconvenience whatever right there a chevy dealership I figure they are squared away in the shop .. WRONG I once needed my cruise control switch replaced it was and broke again within the next oil change ..I paid a few Thousand dollars for regular service maintenance done spark plugs , transmission flush etc .. when I got my truck it was pulling 5000RPM in park ....I took it back up there watched the entire garage act like a bunch of clowns that didn't know what they were doing after about 30 minutes they came back gave me some oh forgot to reset sensor inossiant answer as if they just forgot to screw gas cap on ... after the negligence I experienced on that job I decided I will only go back for oil change and tire rotation and occasional break change and the infamous "multipoint inspection" my truck had had muffler completely separated rusted through disconnected from tailpipe for about a year 3 visits they never mentioned a word to me not to mention the last visit have appointment made I pull my truck in sit down to wait watch them pull my truck through shop park it on lot at that point I decide I will get picked up and wait to hear and explanation 6 hours go by and I receive a call my truck is ready for pick up ... never once called by service advisor to discuss and approve work done they tell me oil has Ben changed and my breaks still had 3 mil on them so they left them even though I specifically wanted them changed because they were busy they again rushed my truck through COMPLETELY NEGLECTING ANY KIND OF INSPECTION not to mention going back to when I bought truck all of the lovely hail damage I discovered it had .. the white color hid them unless you were under certain light I remember inspecting vehicle and how strange the sales man was acting when I was inspecting the front end they completely denied and wanted nothing to do with this claim when I brought to there attention it hadn't even rained in the time that transpired from when I walked off with keys BEWARE OF THIS PLACE this is the most unprofessional establishment in the St. Louis county area ... do not go here ! I would not take my truck back up too there shop if my life depended on it they will neglect they obligations and get over on you any and every way possible ! Choose Weber or Jim ternary ... I could keep going on and on ... the time I needed my oil changed for a business trip the next day stressed multiple times I NEED THIS DONE TODAY SIR .. can't get it done offer me a loaner car they know they messed up don't have any trucks I can't haul my tools in a standard car wound up settleing inconvenienced yet again .. spending my hard earned money at your dealership was a mistake and lesson learned the hard way ... get your vehicle worked on and just try to call and talk to your adviser you will get the run around all day long ... I find all these 5 star reviews very suspicious when every time I'm just casually in waiting room everyone is as irate as me everyone I kno who has gone here wishes they didn't .... go look at the 100,000 corvettes sitting out front every single one had paint damage on the corners of the hood I discovered just waiting to sell you one and pray you don't notice till your 5,000 miles down road ... the time I walked out with my transmission lines leaking wasn't made aware by anyone at dealership went to home to discover myself !!! You have failed to EVER provide me with quality service I pay dealership price for ..
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