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I recently ran over some debris on the highway and...

I recently ran over some debris on the highway and put a 6" gash on the sidewall of my front tire. When I took it in to our local dealer (Butler Chevrolet) I fully expected them to tell me I had to purchase a set of 4 tires (It is a 4 wheeler and you need to change them all at the same time). My service advisor Kim who was very pleasant and helpful sent it out to her tire technician who returned shortly and said that the inside was not damaged and it was safe to drive. They could have EASILY told me I had to replace the tires and I would have been totally fine with that for safety reasons. Their honesty will keep me coming back. The waiting area with coffee and donuts made the short wait comfortable. The owner came into the waiting room and asked everyone if there were any issues he could help with. That made everyone feel special. Thank you for a pleasant experience and I will be a repeat customer. Jim Holdenried

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