Reviews 817 Page 4 of 9
Filters:
Rating
Language
Sort:
Most recent
A
3 years ago

I bought my 2012 Honda Accord five months ago. My ...

I bought my 2012 Honda Accord five months ago. My salesperson was Luther Grissom. He is one of the most genuine and kind salesmen I've ever met. This was my first time setting foot on a car lot and Luther met me with open arms. He explained to me the reliablity and dependability of a Honda before I even decided exactly what I wanted. He gave me detailed descriptions of the inside and outside of the Accord. He made sure I understood the caliber of car I was getting. Being a math teacher, I wanted to get down to the numbers and Luther was wonderful. He did not pressure me or haggle me. He worked hard to get the best deal for me. And for that I am forever grateful. With Luther there are no hidden agendas, he is 110% about making sure you get what you want and need. Luther contacts me regularly to make sure that things are going well with my new Honda. If you looking for a reliable and dependable car and salesman, go to Holmes Honda and visit Luther Grissom.

M
3 years ago

I had an awesome time buying my Honda hrv. Edward...

I had an awesome time buying my Honda hrv. Edward Burnett was very knowledgeable about the entire process and he helped me find a payment option with a low apr. I would highly recommend him and this location to anyone I know. It's a one stop shop for buying a new vehicle.

S
3 years ago

Max was a pleasure to work with. He answered our q...

Max was a pleasure to work with. He answered our questions promptly and directly. He kindly showed us the perks of our new Honda civic sport. We highly recommend him to our friends. Everyone at Holmes Honda was so helpful and it was one of the smoothest processes of buying a car that I have experienced.

a
3 years ago

My dealer was KAM &Colby! That was the most profes...

My dealer was KAM &Colby! That was the most professional and polite expierence I ve had with buying a car! Everything he told me he who do he delivered it! The overall customer service with the entire Holmes Honda team was outstanding! I am overly satisfied!!

T
3 years ago

I want to give a huge thank you to Holmes Honda es...

I want to give a huge thank you to Holmes Honda especially to Kameron Kennon. He is the best salesman ever. He is nice and listened to everything I had to say and made sure I left with my brand new Honda at a very good price. I highly recommend Holmes Honda for everybody who needs a new ride. Ask for Kameron Kennon and he will take care of you!!! Thanks again Kameron for everything!!!

Terri Hunt

J
3 years ago

This was my 2nd purchase from Holmes Honda and my ...

This was my 2nd purchase from Holmes Honda and my very professional, courteous and knowledgable salesman, Jason Norman. I purchased a 2018 Accord Sport on 3/10/18. Holmes Honda and Jason Norman made this experience very seamless. I was very impressed by the flat-screen computer desk in the finance manager's office which made the paperwork signing a breeze.

Holmes Honda is a state-of-the-art facility with the latest technology and the service provided here is excellent from the Sales Department to the Service Department.

A
3 years ago

Just bought my 2018 honda civic yesterday and i lo...

Just bought my 2018 honda civic yesterday and i love it!! My salesman was jonathon O and he was awesome very professional and worked with us. He found me exactly what i wanted for the right price. If your ready to buy a car go here and ask for jonathon he will take good care of you. We bought two vehicles from him and both times I was very satisfied. Thank you

M
3 years ago

I was not able to make a deal with Holmes Honda du...

I was not able to make a deal with Holmes Honda due to some unknown issues on my end, however the Sales Manager Kane McCullin and Sales Consultant Logan Johnson provided me with the best service anyone could ask for. I have purchased roughly 10 cars in my life time and this was by far the best service I have received at a dealership. If you go here ask for them by name!

R
3 years ago

I RECENTLY PURCHASED A CR-V FROM HOLMES HONDA. IT ...

I RECENTLY PURCHASED A CR-V FROM HOLMES HONDA. IT WAS A AMAZING EXPERIENCE . KAREN BARNES IS A GREAT SALES PERSON, SALES MANGER CODY CROWDER WAS AMAZING TOO! I HIGHLY RECOMMEND THEM TO ANYONE PURCHASING A VEHICLE. IF YOU WANT SOMEONE FRIENDLY AND HELPFUL HOLMES HONDA IS THE PLACE TO GO.

J
3 years ago

My wife Alane and I went to the dealership Wednesd...

My wife Alane and I went to the dealership Wednesday to purchase a preowned vehicle. Where we met Jennifer Bradley. She was courteous, kind and very friendly. My wife had very specific needs that she wanted in a vehicle, Jennifer was very patient and helpful with us and led us to the perfect vehicle. Jennifer did an AWESOME job. To see my wife's face light up and that beatiful smile when she drove off in a brand new 2017 Accord ment everyhing to me. Thanks Jennifer

J
3 years ago

I had a great experience in Honda Holmes. Rob Arri...

I had a great experience in Honda Holmes. Rob Arrington is very pleasant, helpful, efficient, and very passionate with his work. He helped get the best deal for the car that I want and very transparent about the deal. For first time car buyers like me, I highly recommend this guy.

L
3 years ago

Was searching for a nice, reliable car and it was ...

Was searching for a nice, reliable car and it was my first time to look and negotiate all on my own. I was very nervous! When I walked in I was eased some by the smile and welcome of the receptionist. Then I met my sales representative, Preston and the anxiety dropped even more! He was so friendly and very easy to talk to. He was knowledgeable about the Honda product and explained things very well. When it came time to look at the money I felt my anxiety rise again, but it quickly subsided because I realized that there wasn't ANY pressure. Preston listened to what I had to say and what i needed in payment and took that to the sales manager. They both worked WITH me to get me the best deal possible. The finance paperwork went just as smooth and again was not high pressure. Johnny explained all my options and help me decide what was best all while staying within my payment range. All at Holmes Honda worked worked to give me a deal I could afford and I LOVE my CR-V!! I will definitely recommend Holmes and Preston to family and friends!

C
3 years ago

Did you guys know you can get your brand new vehic...

Did you guys know you can get your brand new vehicle insured through Allstate right there on the premises?! You can also save a good amount of money by bundling with your homeowner's insurance.
So....here's a funny story:
I bought my first home a few years ago and ended up having to move out of state and rent out the property. I had what I thought was a decent insurance agent taking care of me-well...lets just say that was NOT the case. After a branch fell and took out the electrical post to my house, I come to find out that my policy not only didn't cover it, but that my insurance agent was nowhere to be found! It cost me several thousand out of pocket and, needless to say, I have not been happy. Flash forward to this morning when I put out a request on FB for a good insurance agent in the area: I knew my little brother was working at Holmes Allstate helping customers get Auto Insurance coverage-what I didn't realize is that HE DOES IT ALL!! (Auto, Life, AND Home!) After we stopped laughing, he immediately reached out and got to work finding me the best coverage for the lowest price on my rental property. He broke down all of my options into concise and simple details, and absolutely made me feel at ease about the whole situation. This morning I was stressed out, anxious, overwhelmed and just plain MAD. This afternoon, I feel relieved and confident in the plan we established.
Y'all, this is my little brother. So I'm probably the most nit picky person for him to have to deal with, AND as my brother, he could have cut corners or put me off for another day, or even given me hell for not totally understanding all of this stuff-and let's face it, he probably owes me a little hell! But let me just say, I'm so proud of him and, frankly, blown away at how professional and precise he was! He treated me as he would any customer, answering my questions with patience and even humor! It feels really good to know that if something happens to my home, he will be there to help me through it. --and not just because he's my brother! I think that's what really makes a good insurance person. Someone who is responsive, attentive, friendly, compassionate, and can sprinkle some humor into the mix to help you through an unexpected tough time.
So if you're looking for an Insurance Agent who will take extra steps to make sure you feel secure with your property, call Cole Loggins at Holmes Allstate. He'll treat you like family and...
You'll definitely be in good hands!

M
3 years ago

I upgraded to a newer Honda Pilot, Bo Free was my ...

I upgraded to a newer Honda Pilot, Bo Free was my salesman--this was by far the most pleasant and easiest transaction with any car buying experience I've ever had. I found a vehicle that I liked on the lot on Sunday and did the majority of "negotiations" via text messages and phone calls, we were able to make a deal and all the paperwork was ready for my signature when I arrived yesterday. Bo was professional and personable, explaining everything in great detail ensuring I understood each step of the process; I appreciate his attention to detail and thoroughness. I also noticed he took great effort to help another sales person who was "shadowing" him; I will definitely work with Bo when I purchase my next Honda.

C
3 years ago

My husband, Brian, and I had been looking for a us...

My husband, Brian, and I had been looking for a used truck online for a while and not finding anything good in our price range. So we decided to look at some dealerships for a good deal. Edward let us know right away as soon as a good truck came into Holmes Honda. He let us know exactly what condition it was in and was extremely polite and honest. We are very happy with our truck.

A
3 years ago

Adam and Edward at Holmes Honda are the best. Adam...

Adam and Edward at Holmes Honda are the best. Adam made sure I got what I asked for. He was very helpful, knowledgeable, and has a great personality. My first car buying experience was horrible and he made surel I didn t have that experience again. Edward made sure I got the best finance deal that was in my price range. Adam also made sure I was out in time to pick up my son and when I came back with him they were so patient and allowed him to be a part of the process as though he was also buying the car. Honda is the way to go!!

M
3 years ago

Had a great experience with Holmes Honda! Ronnie w...

Had a great experience with Holmes Honda! Ronnie was our sales person and he was phenomenal! Everyone at Holmes Honda was great! The sales rep, the service department is amazing, also the finance worker was great!!!! Great atmosphere they are all so friendly and helpful!!! Definitely would recommend buying a vehicle from them!!!!

A
3 years ago

Ronnie worked with me. He was really busy that day...

Ronnie worked with me. He was really busy that day, but made sure everyone received the help they needed. Eugene was my finance manager and made everything on his end quick and easy. Thanks for helping me get in my first car!

D
3 years ago

I was in the market for a vehicle and was headed t...

I was in the market for a vehicle and was headed to a dealership when my co worker advised me to go to Holmes Honda. I decided to take his advice and they set me up with Michael Price. This was my first time purchasing from a dealership so i was a little nervous. From the time I walked in the door Michael Price was very courteous and professional which put me at ease. Michael worked with me and got me a great car. I will recommend anyone to Michael he was very accommodating and up front. Thank you so much Michael for making my first major car buying experience a delightful one. 5 stars all the way around!

A
3 years ago

My salesman was Rodney Jefferson at Holmes Honda B...

My salesman was Rodney Jefferson at Holmes Honda Bossier City. He was very friendly and made my experience buying my new vehicle worth doing so. He worked tirelessly to find the vehicles and price range that I was looking for. I will definitely do business with Mr. Jefferson for all my future vehicle needs.

A
3 years ago

Once again I am a returning customer to Holmes Hon...

Once again I am a returning customer to Holmes Honda. Carlos has been my salesman for many years. The awesome customer service and hard work that he puts in is the reason I keep coming back. This will be my 5th vehicle that I've bought there. I plan on buying all my vehicles at Holmes Honda and would highly recommend Carlos as a sales man. He is great!!

d
3 years ago

What an experience!!!! Being a lady at 67 years yo...

What an experience!!!! Being a lady at 67 years young i've never bought a car for myself by myself. My husband travis use to do it all.I never had to worry about stuff like this.
Im saying all of this because my salesman Scott Goldstein took care of me like i was family. He talked me through every step of the way and wasn't pushy or overbearing. i felt so comfortable. I'm so happy that god brought us together. and the rest of the staff was just as nice and courteous as could be.
I would highly recommend Holmes Honda and scottyg to everyone looking for a great guy and great deal.Thank you Holmes Honda for everything.

R
3 years ago

Jason Porterfield, You were amazing to work with! ...

Jason Porterfield, You were amazing to work with! Thank you for being honest, friendly, laid back, not a pushy salesman at all and Extremely Knowledgeable about the
Honda Pilot Elite AWD! (Huge Plus!)
No matter what question Carl or I threw at you, you knew the answer. Thank you for your sweet and gentle spirit! Thank you for your honesty and patience with us. We love the Honda family! It was a pleasure doing business with Cody Crowder, Chris McGill and Paige McKinney as well! The purchase was quick and painless. They met all "MY" expectations!
Holmes Honda never disappoints us!!!!!!

J
3 years ago

Looked for a 2015 Acura TLX from Shreveport to Dal...

Looked for a 2015 Acura TLX from Shreveport to Dallas. Had several unsuccessful and unpleasant interactions with multiple salespeople and dealerships along the way. Finally found what I was looking for at Holmes Honda on their website so I went in to check it out.

I was greeted by a friendly staff and paired with a salesman - Seth Pitre - who handled every aspect of my purchase. I told Seth what I wanted and he made sure I got exactly what I asked for - nothing more, nothing less. I say nothing more in a good way - I wasn't hounded to add various things or given that circular sales talk that makes us dread this process to begin with. Seth was extremely knowledgeable about my vehicle, as well as many others, and very professional from the time we shook hands to the minute I walked out the door. Even in the days following my purchase, Seth has reached out to make sure there wasn't anything else I needed.

My only regret from this entire experience is not starting out with Holmes Honda and Mr. Pitre to begin with! I'll soon be in the market to buy my wife a vehicle and I will absolutely give them the first chance to get my business. I highly recommend you do the same.

Thanks again Seth!

B
3 years ago

MY DEALER WAS KAMERON KENNON AND HE IS AN AMAZING ...

MY DEALER WAS KAMERON KENNON AND HE IS AN AMAZING SALESMAN AND ALL AROUND GREAT GUY HE MADE SURE TO GET US THE DEAL WE WANTED AND IN OUR PRICE RANGE, HE ALSO WAS VERY PROFESSIONAL AND SHOWED CONCERN FOR OUR WELL BEING AND THAT WE WERE TRULY SATISFIED WITH OUR CHOICE! I WILL DEFINITELY RECOMMEND ANY AND EVERYONE TO GO SEE KAMERON FOR ALL YOUR CAR NEEDS THANKYOU SIR YOU ARE TRULY A BLESSING TO CAR BUYERS!

C
3 years ago

My first experience with Holmes Honda. A++++. Ever...

My first experience with Holmes Honda. A++++. Everyone greeted me with a smile and made me feel welcome. My salesperson, Ronnie Adams, was very knowledgeable with new Accord! He was very kind, patient and helped me with all the fancy "bells and whistles!" Best car buying experience ever!
Same kuddos to Holmes Honda's Service Dept. My service advisor, Tonya Taylor, met me promptly and was pleasant and courteous. She invited me to wait in comfortable waiting area & partake of available snacks. My car was ready quickly!
Thank you Holmes Honda employees!

A
3 years ago

Michael Price was the friendliest and the most hel...

Michael Price was the friendliest and the most helpful salesman I've ever met! He even got in the car and laid his 5'10 self down in the back to prove to me that there was enough room to fit a 6' ladder in there!! Very knowledgeable and a great guy! Will definitely recommend him to anyone!

D
3 years ago

My wife bought a new Accord from Jennifer Bradley ...

My wife bought a new Accord from Jennifer Bradley today and got an awesome deal and excellent service! Jennifer and her managers went above and beyond to make a deal happen for us. Jennifer even delivered my wife her car 100 miles away! Excellent experience! Have already recommended Jenn and her team to several of our friends!

L
3 years ago

It Is Always A Great Experience Visiting Holmes Ho...

It Is Always A Great Experience Visiting Holmes Honda.I Just Purchased My Third Accord There.My Salesman(Kameron Kennon)Was Very Helpful And Diligent. I Know That With His Experience He Is An Asset To Holmes,I Appreciated His Approach And His Way Of Making The Sale Go Well.

Thanks Kam

A
3 years ago

My husband and I would highly recommend using Holm...

My husband and I would highly recommend using Holmes Honda of Shreveport! The customer service is out of this world! Everyone was in such a great mood and you could just feel the amazing atmosphere they created for their customers. Quinton was so helpful and efficient with the full process! We thank y all so much!!!

P
3 years ago

Hal was my car salesman. He was very informative a...

Hal was my car salesman. He was very informative and persuasive in getting me to purchase my 3rd vehicle from Holmes Honda. I was focused on a Honda Civic but he convinced me to get the Honda Insight hybrid. Thank you so much Mr.Pennington you were awesome.

K
3 years ago

Eddie Metcalf is the man! GREAT salesman, very kno...

Eddie Metcalf is the man! GREAT salesman, very knowledgeable about each car model and helped us find the perfect Accord for our family. He also helped in getting the car to our home, we couldn't be happier!

A
3 years ago

Luther was very great working with me and my credi...

Luther was very great working with me and my credit issues. He found what I liked. I hope I will be able to work with him in two years when I return. I highly recommend him and Holmes Honda to any and everyone.

m
3 years ago

Typically, it doesn t take long for a Service Advi...

Typically, it doesn t take long for a Service Advisor to approach the car upon arrival at Holmes Honda on the loop. Today, I made an appointment for 12:45pm just for an oil change. Arrived and was not approached by anyone for 10 minutes and this was after I called customer service and they in turns spoke with Service Manager Brian. He then tells me I have to wait another 45 minutes for an oil change. Customer Service should be number one but if opening another dealership is going to drop your customer service you should ve stayed at one. I waited 2 hours for an oil change.

C
4 years ago

Absolutely best car buying experience ever!!!! Car...

Absolutely best car buying experience ever!!!! Carlos Gutierrez was amazing. He answered ever crazy question we had and done so with a smile. Layne Huckabay in finance kept us entertained yet was very profession!! Excellent place to buy a car!!!

S
4 years ago

Will Hall is the go to guy. I've been to several ...

Will Hall is the go to guy. I've been to several dealerships and dealt with salesmen that weren't helpful at all and tried to force you to settle for something you didn't want. Will made sure I got the car that I wanted, even with my credit situation he worked it out and made it happen. He's very friendly, professional, and knows how to handle business. I recommend him to anyone. Hands down the best salesmen I've ever encountered.

S
4 years ago

Thanks Hal Pennington!! Hal was amazing with helpi...

Thanks Hal Pennington!! Hal was amazing with helping me get into my brand new Honda Accord! He answered all my questions and is always there when I have another!! You made my first New Car buying experience awesome!! Thank you for all of your help! Go see Hal today!!!

K
4 years ago

If you are looking to buy a great car at the best ...

If you are looking to buy a great car at the best price then Holmes Honda is not the place to go!!! The salesman s intentional lie to get a sale. Be very careful because you may be buying a car with damage which they are willing to lie about. I talked with Cody who assured me the issues would be taken care of. The fixed the hail damage after telling there was none but called to fix all of the damage. Glue residue on back doors inside & out. I called for some upgrades which they charge more than the local dealership. When you save money with Holmes you are probably getting screwed. Never will set foot on that dealership again.

J
4 years ago

Trading in my SUV for something larger that fit my...

Trading in my SUV for something larger that fit my families needs couldn't have been easier thanks to our salesman, Aj's help! Browsing on their website, I submitted a request for information on a Honda Pilot and was quickly contacted by Aj. His professionalism and knowledge of the dealership, trade in process, and the Honda Pilot we were interested in was impeccable. Aj went above and beyond to ensure that we received a, what I believe, more than fair value on our trade in, also keeping our costs down and monthly payment lower than what we were paying on our trade. The entire process took about 2 days. My husband and I both have hectic work and family schedules; Aj took the bull by the horns and over delivered in every aspect of the sales process! He truly made this deal the best car buying experience I've ever had and will without a doubt have my business, including the rest of my families and friends of whom I gleefully expressed my fantastic experience too, for years to come!
Thanks again for everything Aj!!!!

A
4 years ago

My husband and I had taken plenty of time and rese...

My husband and I had taken plenty of time and research when it came to purchasing a new car. However, we had hit a crossroad: my husband loved Toyotas and I grew up in a "Honda-only" family. I wanted our decision together to be fair and made without comprise either of our personal preference. After visiting a few dealerships, we decided to make a second trip back to Holmes Honda. When we arrived and started briefly looking over the lot. Matt Farren came out and helped us out in no time. He was so patient and very easy to talk to. My husband and I are young, married couple and other dealers we came into contact with treated us as if we were ignorant to the idea of buying a car. With Matt, it wasn't the case. He treated us with respect and gave us the quick specs over the vehicles we looked at. Also, he answered any questions we had for him. Lets just say, because of his respect for our tedious nature and his knowledge over Honda vehicles he won my husband over. He was so patient and even made sure we were certain on our decisions. Within the next few days, we purchased our new vehicle! Moreover, we are a military couple so we wanted to maintain our license plates with that of our domicile state. This situation was also met fast and effectively. We suggest Matt Farren to anyone who is looking for to purchase their next vehicle! On a side note, they are so willing to work a deal with you and offered us a low interest rate. My husband has often thought about going back and getting another car at Holmes he was so satisfied with our car and service!

k
4 years ago

I just bought my 6th vehicle from Holmes Honda! Ja...

I just bought my 6th vehicle from Holmes Honda! Jason Norman and Michael Price were excellent sales representatives!! Their service is what keeps me coming back!! Be sure to come to Holmes for great deals and excellent service!

Z
4 years ago

I was extremely satisfied by the level of professi...

I was extremely satisfied by the level of professionalism and service provided by my salesman, Ronnie Adams and the rest of the Holmes Honda staff. I would recommend this sales team to anyone.

M
4 years ago

James Glassy was the best salesman I ve ever had t...

James Glassy was the best salesman I ve ever had the pleasure of working with. Everyone was as friendly as could be. I knew what I wanted and what I wanted to pay. My purchase exceeded my expectations! I will definitely recommend Holmes Honda and James Glassy!

R
4 years ago

We love Holmes Honda! This is the third car we hav...

We love Holmes Honda! This is the third car we have bought from Zach Parnell, he is the best! He makes buying a car an easy and enjoyable experience, we also received assistance from James Yawn, and we couldn't have asked for a better car buying experience. We will definitely buy from them again and we will recommend them to all of our friends. They made us feel comfortable and like we were part of the Holmes Honda family. Great job, Zach Parnell, James Yawn, and Holmes Honda! Thanks again

P
4 years ago

I purchased a 2012 Honda Accord on Friday, August ...

I purchased a 2012 Honda Accord on Friday, August 10, 2012. Robert McLemore was my sales person and I cannot say enough about how thorough and attentive he was to me. He got the best financing deal for me and made sure I had several models and colors from which to choose. He was friendly, helpful, knew the products inside and out, and made sure I had all the information I needed to make my decision. He went above and beyond and for that I am extremely grateful. I will HIGHLY recommend not only Holmes Honda but especially Robert to any and all who ask.

E
4 years ago

When we were looking at a new car last year we we...

When we were looking at a new car last year we went to Holmes Honda and met Jason Porterfield. He was very knowledgeable about the inventory of cars, the features on each car and really got to know us to help us make the right choice! We just went back to purchase another vehicle and went straight back to Jason. He takes care of you like your family! Holmes Honda's customer service is awesome and Jason makes it more awesome!

S
4 years ago

I so enjoyed working the the great people of Holme...

I so enjoyed working the the great people of Holmes Honda!! Johnny was my salesman and from the moment we met he was great! He listened and worked with me from the time I was kicking tires to the time I drove off in my new Honda Insight. Will was the finance guy who made the numbers work for me and he went out of his way to make sure I was happy with the terms and car.

Highly recommend this car and team.

D
4 years ago

I'm posting so late but I wanna give a great big s...

I'm posting so late but I wanna give a great big shout out to Jonathan Ougle(Car Sales )and Edward Burnett (Finance Manager) on giving me and my daughter such exceptional service. They helped her find the car that was a great fit for her.. Jonathan was so pleasant he smile was welcoming, very attentive just all around nice we felt like family. Edward worked his magic got my daughter approved same day ,he is wonderful with numbers and will do his best to get you in there .Great guy I known for years. Please everyone across the Nation if you ever in Shreveport go check these guys out. The whole staff was GREAT

J
4 years ago

Bought a crv with salesman Carlos Gutierrez and ha...

Bought a crv with salesman Carlos Gutierrez and had the best experience buying a car that I have had. Honest, helpful and friendly. We came in looking at a certain car and ge helped us find a better deal that fit for us.

J
4 years ago

I recently purchased a Honda Odyssey from Holmes H...

I recently purchased a Honda Odyssey from Holmes Honda. I couldn t have had a better experience. My salesman, Stephen Bryan, brought a van to my house for me to test drive in the rain because it was the only day I was off work. I loved the van but wanted a different color which he found for me. He delivered my new van to my home and walked me through all of the cool features. Since purchasing this vehicle, he is available and willing to help when I need to service my van offering pick up and drop off service. I could not be more pleased with the vehicle or the service. Having purchased several vehicles from other local dealerships, I can say Holmes and Stephen gave the best service hands down. I will definitely be reaching out to him for our next vehicle.

S
4 years ago

Recently purchased a car from Preston Langley, fir...

Recently purchased a car from Preston Langley, first experience. He was persistent and diligent in finding a car that fit my budget. He was honest with how my budget effected the range of cars that would be in my scope. After a few cars he was able to pull one straight from the wash and detail for me to see. In the process of getting everything together, he was always available through his cell, and always seemed ready to find the next car for me. Will definitely be back for my next one later down the road.

L
4 years ago

I've been a Holmes Honda customer for years and re...

I've been a Holmes Honda customer for years and recently turned in one lease and started another. The customer service and hospitality that I received while leasing my new vehicle is so far above any normal expectation I would return for that alone. Beyond that, their willingness to work hard to find a deal that fit my needs while getting me the exact vehicle I wanted was unprecedented. I've always been pleased with my car buying experience at Holmes Honda but Cody Crowder and Eric Yawn went above and beyond to make what can be a stressful situation, comfortable and even enjoyable. Holmes Honda is THE most customer centered car dealership I've ever been to. Consider me a customer for life.

S
4 years ago

UP DATE ON THIS PAST REVIEW. I decided this was ju...

UP DATE ON THIS PAST REVIEW. I decided this was just wrong for a business to conduct business in the manner. So I went back up to Holmes Honda and ask for Management. They sent Chase Johnson out to speak with me. He politely understood and did not think they policy was with in reason. He asked us to wait a few minutes and returned an apology and an offer to pick up the bill at 75 percent. with no labor charges. So I am happy with that and I have learned sometimes you just need to go to management. Management can not fix what they are not aware of. Chase Johnson you have brought back my business to Holmes Honda. Thanks!

C
4 years ago

James Glassy is the man with the plan. No other wa...

James Glassy is the man with the plan. No other way about it. I'm on my second vehicle from Holmes Honda and wouldn't have it any other way. My car was stolen, but James and his crew made it virtually painless to replace it. I signed some forms and forwarded some emails... Then boom! New car delivered to my house in Nebraska. These are the people to see

G
4 years ago

Holmes Honda took care of me like always. Preston...

Holmes Honda took care of me like always. Preston Langley was very professional and knowledgeable about the Civic and they gave me a great deal on it. I would absolutely go back to see him when purchasing again!!

H
4 years ago

No callback about my follow up on my car after exp...

No callback about my follow up on my car after explaining the mechanic seemed to hastle me with prices. Mechanic told me they couldn't take chip out of my old key to use that key to reprogram so i didnt have to buy a new one. (i personally took it out day before) and explained that to mechanic and all of a sudden, his words got stirred and said he meant it was against policy for them to change chips out. I went ahead and paid the extra $200 bc I needed my car back that day bc i work. Couple days later they did a follow up phone call, told Miss what had happened and that i would come back for more work in later future, if she followed back up with me (she was confused to when i said they had a "policy" against taking chips out.) She was very understanding, but now about one month later, still no call-back. Will continue to post reviews. There mechanics work off commission and will give you total bs to higher the price.

A
4 years ago

This is unlike any other car buying experience I v...

This is unlike any other car buying experience I ve ever had. They make it a simple process from the shopping to transferring your insurance to the financial parts. They have trained their staff in a way that it doesn t feel like the typical and annoying car buying and haggling experience many have. DJ and Cody made this an easy transition. Thank you both!!

K
4 years ago

I have been servicing my Canadian vehicle (Honda C...

I have been servicing my Canadian vehicle (Honda Civic) for the past 3 years since moving here and have always experienced great service here. Recently, we had decided to trade in our vehicle for a newer one which can be a complicated process for Canadian vehicle owners.

However, our sales rep Scott Goldstein really went out of his way to make our experience amazing and avoid any inconveniences. He helped us avoid having to go to the DMV (we all know how much we hate waiting in line for that) and found us a way to complete the trade it in at the dealership itself. He was so knowledgeable with regards to any question we asked. He also made sure we were comfortable at all times and helped us make a great choice with the vehicle we ended up with now (Honda fit). At no point did we feel pressured into making a decision. He treated us just like a family member or friend would.

I would recommend him to anyone looking to shop for a new car, trade your vehicle in or lease a vehicle.

I like how they do have in house insurance agents. We were able to get a quote and get a policy on our new vehicle with ease all on the same day!

I also want to thank Edward Burnett andTyler Ortega for their outstanding service as well. They also made us feel very welcome and answered all our questions thoroughly.

This could have been a really lengthy and tiring process but it was far from that! We have no complaints at all! Canadians looking to buy or lease your vehicle and/or trade in your vehicle, don't be afraid to visit Holmes Honda when car shopping. They will take good care of you!

M
4 years ago

I brought my Honda CVR into the service department...

I brought my Honda CVR into the service department to determine the cause of a very strange issue. Reed Hodby took it back immediately, asked pertinent, knowlegable questions about the problems I had been experiencing, and then completely explained what had been found. He was calm, professional, and very helpful. I highly recommend rhe Holmes Honda Seevice Deptatmwnt and especially Reed Hodby.

C
4 years ago

I would like to thank James Glassy at Holmes Honda...

I would like to thank James Glassy at Holmes Honda for his patience and determination to get me driving a vehicle that I love. He kept in touch with me through the whole process. He was always available. This was the best Car buying experience I have had. James and the dealership treated you like family.

D
4 years ago

The entire staff at Holmes Honda was awesome! Fro...

The entire staff at Holmes Honda was awesome! From the moment we walked into the dealership we were treated exceptional! Our salesman Charles Powell went above and beyond to help us as well as the sales manager, Cody Crowder. Purchasing a vehicle is usually not an enjoyable experience however I must say we left the dealership satisfied that we made an exceptional deal and could not have asked to be treated any better! Mr. Powell and Mr. Crowder were the epitome of professionalism! We absolutely love our Honda Accord and look forward to doing business with Honda for many years to come.

A
4 years ago

WONDERFUL EXPERIENCE!!! We went in to buy our teen...

WONDERFUL EXPERIENCE!!! We went in to buy our teenage daughter her first car and we treated like royalty! Cody Crowder and Kam were our sells men. We told them the price range we needed to stay within and they kept us there never trying to talk us or push us into more. All the cars we looked at were clean and well maintained. Cody also knew we were getting this car for our teenage daughter so he asked the shop to double check it for anything that might be wrong to insure we were buying a safe car for her. I highly recommend Holmes Honda! This is our third car we have bought from them!

L
4 years ago

Just bought my first car (Mazda 6) from here and m...

Just bought my first car (Mazda 6) from here and my experience was fantastic!! Definitely wasn't how people told me it was gonna be, but again Will Hall is the man! He's the person you want to get with if you're buying a car! He made sure everything went smooth and answered all my "first car" buying questions. Definitely left the Lot a happy Girl!! Again thank you Will Hall!!