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3 years ago

I went with my friend autumn to get her a 2017 Hon...

I went with my friend autumn to get her a 2017 Honda Civic! Edward was awesome, he answered every question we had with ease, he's super knowledgeable. I will never go to another dealership again, Edward and Holmes Honda have my family's business for life!

S
3 years ago

Jonathon Ougel with Holmes Honda worked really har...

Jonathon Ougel with Holmes Honda worked really hard to find the right used car for us at the right price. The entire car buying process went very smoothly and I would highly recommend Holmes Honda and Jonathan Ougel!!!

M
3 years ago

I have been looking for a car for months and final...

I have been looking for a car for months and finally set my eyes on the Honda Civics. I was referred to here from one of my friends who just got a new Accord from here as well and he said Robert Arrington helped him and went out the way to help him get his car, so I said alright I m going to check it out. No joke, Robert did the same for me. I honestly didn t think I would be able to get this car, but he did everything he could to make sure I got a car and not just any car, but a Honda Civic AND it was the model I wanted with ALL the features I wanted!!! He and his manager and boss went above and beyond for me and I ve never seen this kind of service from the previous two cars I had. They were AMAZING and I LOVE MY CAR!!!! Get you a Honda from Holmes. I see why they get amazing reviews. No need to read any more reviews. Just go pick you out a car, you will love it. :D

K
3 years ago

I have shopped at Holmes Honda for all my vehicles...

I have shopped at Holmes Honda for all my vehicles because of the quality of the vehicles and the service. I came home tonight in my new CR-V thanks to Kameron Kennon and the Holmes Honda team. Kameron listened to what I wanted and needed then he made that happen. Thank you, Kameron!! Patti McArthur

J
3 years ago

Holmes Honda has an amazing team who worked patien...

Holmes Honda has an amazing team who worked patiently with me.
Mr. Carlos Gutierrez was the "Honda Team Member" who served me with excellent service. He went above and beyond to make the purchase of my car a remarkable, enjoyable and stress free experience. Mr. Carlos was professional, knowledgeable, relational and extraordinarily patient with me. I highly recommend Mr. Carlos Gutierrez and Holmes Honda when you re looking to invest in a new vehicle.

Respectfully,
Jennifer Pierce

L
3 years ago

Sooooooooo terrible experience!!! Please don t bel...

Sooooooooo terrible experience!!! Please don t believe these cheaters !!! I went to this store to do the 2 yr inspection several days ago, they told me that my tail light bulb was broken and need to be replaced, I agreed and they charged me $20 for the replacement. When I back to my home, I found that the broken bulb didn t belong to my car (see attachment) since I bought the tail light bulb and changed it before I went to the store, then I checked the bulb which they said they installed into my car, I found that one is exactly the one which I bought and changed it!!! They are cheater and only want to earn your money and never care honesty

S
3 years ago

We had an awesome experience at Holmes Honda becau...

We had an awesome experience at Holmes Honda because of Seth Pitre. He was extremely helpful, knowledgeable, kind, and efficient with the sales transaction of our very first Honda Civic. I would highly recommend Seth Pitre to anyone in the market for a new car.

J
3 years ago

Easy, comfortable place to buy a car. Our salesma...

Easy, comfortable place to buy a car. Our salesman Deitrich Phillips was a total joy throughout the process. Great customer service skills - listened to what we had to say, kept us where we wanted to be financially, understood who we were buying the car for, knew his inventory well, and never once showed us something that wasn't relevant. His terrific sense of humor affored us to use him as a test model to see if our 6'6" son would fit in the models of interest.

Cody Crowder explained everything we needed to know without a lot of nonsense, answered all of our questions to our satisfaction, and completed the process in a timely manner.

No back & forth foolishness to make a deal. Unquestionably this was the best auto buying experience we've had in 40 years. If only the Ridgeline was a 3/4 ton.....

L
3 years ago

Unexpectedly, my car broke down and I had to get a...

Unexpectedly, my car broke down and I had to get a new car. Joshua Manuel was the one who help me out. I don't know about the other salesmen, but I am definitely glad I ran into him first. He went over and beyond to help me find a car and I am very grateful. If I could rate more stars, I would. The next car I buy will definitely be from him.

W
3 years ago

I bought my civic here. Absolute worst salespeople...

I bought my civic here. Absolute worst salespeople ever. The parts prices are astronomical and they refuse to price match even with another honda dealer. Never let them detail your car. I've personally seen employees abuse vehicles. They chipped my paint when supposedly detailing my car and refused to repair it. I'd only had it two weeks. I will travel out of state before I let them touch my car and I'll never buy another car from them. I don't even let them change my oil. They will never get another penny out of me.

C
3 years ago

Best experience in car buying ever! We purchase a ...

Best experience in car buying ever! We purchase a car every 2-3 years. This was the fastest, easiest and most convenient time spent with a salesman. No pressure or fast talk. He listened to our concerns and guided us toward a purchase that was perfect for our needs. He was a prefect gentleman. Easy to talk to while to papers were being processed. He demonstrated how to program our vehicle to fit or needs and preferred settings. Will Hall showed great skill as a salesman. Unlike any we have experienced before. We have and will continue to refer all our family and friends to this dealership and ask for Will Hall for their next purchase. We love the comfort of our new Honda Accord. Thanks for the enjoyable experience. We will be back for our 6 month service check and hopefully be able to once again spend a little time with our salesman, Will Hall.

T
3 years ago

My boyfriend and I went into this dealership in Ja...

My boyfriend and I went into this dealership in January in search of a vehicle for our soon to be 16 year old daughter and we had the pleasure of meeting and dealing with Mr Johnny Norton. He showed us 2 different vehicles and the next day he followed up with us about the price on the car and how he could help us get into it. After discussing what we could do he gladly called me back and said that he got it to the out the door price we needed it to be. We then came the next week and purchased the car. I just wanted you to know he is such a kind and friendly man. We loved working with him and will be back and will refer anyone to your dealership. Thank you for your time and all the help that he provided us in the search for the perfect vehicle.

F
3 years ago

This was the most amazing sales experience from an...

This was the most amazing sales experience from an even more amazing sales person Larry Lister and managerial staff. I had absolutely no problems I was well taken care and truly made to feel as one of their own. Anyone I have come in contact with I have shared my experience with them and told them they are crazy if they choose to do business elsewhere. I feel apart of the family and will do all future business here

L
3 years ago

Great service! We went in, knowing what we were lo...

Great service! We went in, knowing what we were looking for, and thanks to Wes, we left that same day with a beautiful 2017 Honda Civic with low mileage. So far, I love it, no problems with it at all. I was a little nervous going in to buy my first car, but Wes explained everything and was extremely helpful. I would definitely recommend this place if you re looking for great service and a fantastic car!

C
3 years ago

We had a great experience. Like most people we ha...

We had a great experience. Like most people we had shopped online and even called several dealers looking for what we thought we wanted. Since Holmes Honda had what we were looking for, and were nice on the phone when we checked to make sure it was indeed there, we made the 2 hr drive to check it out.
Best decision ever!!!
We met Ronnie Adams, whom we had talked to over the phone and looked at the exact vehicle we saw online. Then, decided we liked a different one. Ronnie did not blink and even said it was not uncommon for minds to change. All questions were answered, and no pressure. We did not spend hrs haggling over price. We told them what we expected based on previous phone conversations about the vehicle we were after and they matched the price and exceeded the service.
Thanks, Ronnie for the great service.
Our new Honda is AWESOME!

T
3 years ago

The tenth day of January in the year 2015, was one...

The tenth day of January in the year 2015, was one filled with excitement, laughter, good cheer and A LOT of Swiss Miss. Mr. Eric was referred to us by a fellow colleague of his, Kalli. Upon our arrival we were greeted at the door by Mr. Eric, dressed in his snazzy tan suit. He immediately showed us to his desk, where we quickly selected three vehicles to demo. While Mr. Eric was acquiring each vehicle, he offered us an abundance of refreshments. Throughout the duration of each test drive, Mr. Eric was very informative and discussed the pros and cons of each vehicle with us. After narrowing our selection down to two vehicles, Mr. Eric was glad to arrange them for us, so that we were able to compare our choices side by side. Once we made our finale selection, Mr. Eric obtained additional information before he suggested we take the vehicle we chose to lunch. After returning to the dealership, we were please to find that Mr. Eric already had the purchase proposal prepared for us. The negotiation process was very quick and easy, Thanks to Mr. Kane, one the of Sales Managers. Mr. Eric was pleased to entertain us while the finance office prepared our documents. Once the documents were prepared, Mr. Eugene in finance, finalized everything in a timely manner. After additional services we opted for were preformed, Mr. Eric then had the vehicle detailed and filled with gas.
Everyone we came into contact with, from the receptionist, other salesmen, managers and even the young lady selling refreshments, had an exceptional attitude and were very courteous. All in all, we had a superb experience at Holmes Honda. We will definitely recommend Mr. Eric to anyone looking to replace their current vehicle. Three enthusiastic thumbs up!!!!!!

Don't let Eric's last name fool you, he's no YAWN!

S
3 years ago

Holmes Honda made my car buying experience stress ...

Holmes Honda made my car buying experience stress free. Everyone at the dealership was courteous and helpful. No pressure to purchase from my awesome salesman John Young. My daughter and I told Mr. Young exactly what we were looking for, within days we were notified to come pick up our vehicles. Mr. John Young answered all our questions and addressed my concerns in a professional and timely manner. If you are in the market for a new vehicle consider Holmes Honda, ask for Mr. John Young if you want superior service.

j
3 years ago

My experience was great with Holmes Honda, They w...

My experience was great with Holmes Honda, They were quick getting my paper work taken care of no wait time. Nice people. I simple love my Honda Accord V-6 two door coupe. Zachary Parnell is just a down to earth sweet guy. Thanks for making my investment so nice.

P
3 years ago

Had a great experience here. Wasn't expecting to l...

Had a great experience here. Wasn't expecting to leave with a vehicle . My salesman was Nick Malone . He helped us in every way that he could and he eventually got me into a loaded Certified Honda Accord. I absolutely love it! Thanks again Nick.

J
3 years ago

To the management at Holmes Honda , I have to say ...

To the management at Holmes Honda , I have to say that I'm very impressed with Tonya Taylor's help on the continued maintenance on my 2014 accord coupe and now 2015 civic si , she has been a great help since I bought the accord in 2014 from ya'll . Tonya has been able to help with any issue I've had with the car getting it in and out of the service dept as promised , she's handled my recall and getting my Lane departure warning reprogrammed for me after my windshield cracked and had to be replaced, just in time so I could drive the car out of town that evening , I wish my Bmw dealer service dept had her working in it as they couldn't even seem to find a replacement gas cap for my car , hope ya'll realize what a valued employee she is and could teach more service agents to be like her... Tonya thank you for time and help John gimnich

L
3 years ago

Bought a used car from Bo today at Holmes and he w...

Bought a used car from Bo today at Holmes and he was awesome! He dealt with my crazy indecisiveness and He got me a great deal on the car I wanted. I'm so happy to be in my new to me car.

M
3 years ago

Cheers to James Maxey and the staff at Holmes Hond...

Cheers to James Maxey and the staff at Holmes Honda in Shreveport for their excellent customer service. James is top of the line and an excellent salesman. Not only did he find exactly what I was looking for, he also found a way to make it work. It is nice to know the people whom you are buying from cares about you and your needs. I will never buy another vehicle from anywhere else and I would recommend James Maxey and Holmes Honda to anyone out there looking for an economical and affordable vehicle. Thank you, James. You made a scary experience very enjoyable. I will be back. Thank you Kayne for making sure we got the best deal out there in financing. You guys are AWESOME!!!!!
Thanks again,

Melanie Baird

S
3 years ago

Our experience at Holmes Honda with our salesman N...

Our experience at Holmes Honda with our salesman Nathan was an absolutely amazing experience! My husband and I had many questions and were both nervous but he made us extremely comfortable and answered all questions. I would recommend him to anyone interested in shopping for a vehicle. He will put you in your true dream car at the best price possible.

J
3 years ago

I had a very very bad experience at Holmes Honda !...

I had a very very bad experience at Holmes Honda !!
I purchased a new Honda Accord Hybrid which was advertised all over the world to get 50 miles per gallon !!
I never got close to that and brought it back several times and when it became clear they could not fix the problem I asked them to take the car back.
They refused and I ended up having to go to Rountree Ford and buy an Eco Boost Ford Mustang which is Awesome and gets better mileage than the Accord a Hybrid Did!!
BUT in the process I lost over $10,000 due to having to trade such a new car !!!
I tell everyone I know looking for a car, STAY AWAY FROM HOLMES HONDA !!!!!!

A
3 years ago

Over the last few days my wife, kids and I have ha...

Over the last few days my wife, kids and I have had an AMAZING experience with two of Holmes Honda s best, Adam and Cody! These fine gentlemen are top-notch! First, my family and I went to see a Honda Odyssey and Adam welcomed us as if we were already friends. Very personal, humble, and just seemed like an all around great guy. He took us on a test drive, entertained my kids, and even searched for a DVD so they could watch a movie while we drove. He throughly covered all the specs of the vehicle and my wife really appreciated this. I believe Cody is Adams Manager, and he came over and immediately introduced himself; he made me feel welcomed. He crunched multiple and different trade-in possibilities and I was also able to work with him over the phone and text, to include Adam. I really like that they both provided their cell phone # s, were responsive, and flexible. I know first hand they will go ABOVE and BEYOND for their clients. Here s the kicker, I ve provided this review without even closing on a deal yet; that s how impressed I am with these two fine gentlemen. Should be closing tomorrow! I ll follow-up this review with my thoughts on how the deal pans out! If your looking to buy, see Adam and Cody!
(Update) all went smoothly at closing...still impressed with Holmes Honda as a whole.

S
3 years ago

A huge shout out to Holmes Honda and Scott Goldste...

A huge shout out to Holmes Honda and Scott Goldstein for getting me into "That Cute Car on the showroom floor :)"!! I went to look at and drove something totally different than what i bought! My husband and i arrived 15 minutes before closing time, but Scott was very patient with me as i walked back and forth comparing 2 different cars. Then i just looked at him and said "I WANT THE ONE ON THE SHOWROOM FLOOR!!" He said but you haven't even driven it! I said i don't need to, it whispers my name when i walk by it!! I worked at GM for 13 years, so getting me in something other than a GM product is tuff!! The friendly staff greeted us with smiles and didn't act like we were ALL CONTAGIOUS with the Coronavirus like at other businesses. Thank you Katie Bruner for getting there and Scott for being an outstanding salesman!! I am in absolute LOVE with my "Cute Showroom Car"

D
3 years ago

I WAS TURNED AWAY BY 2 HONDA DEALERSHIPS. AJ MILLE...

I WAS TURNED AWAY BY 2 HONDA DEALERSHIPS. AJ MILLER WORKED WITH ME FOR ONE DAY AND GOT ME THE EXACT CAR I WANTED! COMPLETELY UPFRONT AND HONEST EASY TO TALK TO. AJ IS DEFINITELY A ASSET TO HOLMES HONDA AND I WOULD RECOMMEND HIM TO ANY OF MY FELLOW SERVICE MEMBERS, FRIENDD, OR FAMILY! HOOYAH! NAVY. REALLY LOOKS OUT FOR US THAT SERVE!

T
3 years ago

Kameron Kennon Offered us a new Honda Accord sport...

Kameron Kennon Offered us a new Honda Accord sport at a fair deal and honest price. He was very professional and was top of the line with our sales. He was an outstanding salesman and thanks again mr.kameron kennon for the new Honda Accord sport.

J
3 years ago

Wanted to jump on here and say thanks to Ronnie Ad...

Wanted to jump on here and say thanks to Ronnie Adams at Holmes Honda for helping me surprise my wife with a new car for her birthday! Ronnie went above and beyond to make this car buying experience fast and easy which was difficult since I've been working a long way from home and couldn't come by the dealership and spend all day looking and dealing with paperwork. I purchased a silver HRV. This is the second car I've purchased from Holmes and probably won't be the last. A+

a
3 years ago

Michael Price was the most professional and effici...

Michael Price was the most professional and efficient salesman i have ever delt with in my entire life. He made my extravagant buying experience at Holmes Honda in Shreveport life changing! The service department is the best. The sales manager Kevin was very helpful and fair. I will be back again for another vehicle and i will recommend that EVERYBODY goes there. Thanks Mike and Kevin!!!

A
3 years ago

If you are in the market for a vehicle this is the...

If you are in the market for a vehicle this is the dealership to go to.
I highly recommend salesman Mr. Will Hall. We bought our car on Sept.1st and could not have asked for better service. Mr. Hall and the entire staff deserve a Six star rating

S
3 years ago

Preston Langley was absolutely amazingly patient a...

Preston Langley was absolutely amazingly patient and persistent in helping my Son find an affordable and dependable first car to finance himself solely. He is #1 in my book and I will soon be back for my ugrade!

L
3 years ago

Just purchased my second Honda from Holmes Honda. ...

Just purchased my second Honda from Holmes Honda. I could not have asked for better guidance and assistance than I got from Bo Free. He was extremely patient in explaining all the wonderful "bells and whistles!" Love my new CR-V Touring! Thanks, Bo and thanks, Holmes Honda!

L
3 years ago

I just recently made my very first car purchase ev...

I just recently made my very first car purchase ever on my own. I was SUPER nervous! I had a million questions and Wes Merriott answered them all with no hesitation. He honestly made my car buying experience fun and easy. He was very quick and attentive through the whole process. I have the ease of mind knowing everything there is to know about my vehicle. I couldn t have asked for a better sales person! Also, Finance Manager, Johnny Norton was very nice, detailed and helpful with all my financing questions! I look forward to working with Holmes Honda in the future (:

T
3 years ago

We had great help from DJ! Highly recommend him! H...

We had great help from DJ! Highly recommend him! He went above and beyond to make sure the price was right for us and that everything was perfect. His hospitality we guarantee us to buy from Holmes Honda again!
Thank you so much DJ!

t
3 years ago

Wes at Holmes Honda is a Superb salesmen. He worke...

Wes at Holmes Honda is a Superb salesmen. He worked closely with me while I researched the Honda Ridgeline. He was always eager to answer my questions. He was always helpful but never pushy . I really appreciated that. When I finally made the decision to purchase the Honda Ridgeline, he made sure that my upgraded accessories were installed on the truck even before the deal was made.
I arrived a day early to purchase the truck and he had my paperwork ready as well as the truck. Wes stayed late and made sure that all my needs and concerns were tended to. He was always pleasant and courteous. I drove two hours just to deal with him because he was so attentive to my concerns and needs. If I purchase another vehicle, I would choose Wes as my salesman again. He s Top Dog in my Book!

I recommend everyone to Choose Holmes Honda and Wes. They are the BEST.

W
3 years ago

Maximillian Kolarov was literally the best salesma...

Maximillian Kolarov was literally the best salesman I could have ever asked for. He was so informative, and made sure I knew how to work every aspect of my new Honda Civic. There is not enough great things I could say about him or Holmes Honda!!

T
3 years ago

This was the ABSOLUTE worst buying experience of m...

This was the ABSOLUTE worst buying experience of my life!!! I have bought four new vehicles from Holmes Honda, and had come to expect an excellent level of service from them. I initially made contact with them in the middle of July, and was told that I would be give a 2.9% interest rate with 60 months term. When I got to finance the interest rate was nearly double, and the loan term was increased to 72 months. I mentioned the discrepancy to the finance manager, Edward. Who told me that he would check on the information, and contact me the next day. No one ever followed up with me, and so I had decided to keep my initial vehicle. My previous vehicle was only two years old, and was also purchased from Holmes Honda brand new.

Two weeks later, one of the sales managers called me and asked why I had changed my mind. I told him about the encounter in finance and he said he would check on it. He called me back and said that the 2.9 financing was only for the LX model, and so I agreed to move forward with the sale.

August 18, I purchased a brand new 18 CRV, finance through Honda finance. September 7, I had not heard anything from the finance company; and having bought and financed several vehicles previously I knew something was wrong. I called the bank, and they advised they had no information from the dealership. The bank called the dealership, and was told that all my paperwork with all my personal information had been lost. I went to the dealership, and was told that the paperwork with all my personal information had been sent to the wrong bank. I was told that the error had been corrected, and the deal would be completed within a FEW days.

September 19, I still had not heard anything from the bank, I called the bank and they advised they still had no information from the dealership. I went back to the dealership, and after a bit of a stall gave them back the vehicle and told them that this was the sloppiest buying experience I had EVER gone through. Mind you, I was 13 days away from my initial note being due, and wanted and needed to take care of this a long time ago.

Miraculously, the next day after returning the vehicle was funded! After 31 days of pure foolishness. I spoke to everyone up to the President, Mr. Mark Johnson, who was the rudest, most unprofessional, person I had EVER spoken with. I've gotten better service from the people at Canes buying a $6.00 box of chicken than I have gotten from Mark Johnson and Homes Honda.

Not to mention, they back dated my DMV registration to three weeks prior to ever doing business with me causing me to have a flag and penalty fee on my driver's license. Mr. Johnson stood behind the sloppy job that he and his dealership provided.

I will NEVER buy a vehicle from Holmes Honda again!!! I will share my experience with everyone I work with, all of my friends and family, and anyone else willing to listen.

Thank you Holmes Honda, for nothing...

N
3 years ago

Johnny Norton is a great salesman. He handled the ...

Johnny Norton is a great salesman. He handled the purchase with professionalism and empathy. Ask for Johnny if you ever go to Holmes and im sure you will walk out with a new Honda.
I would also include AJ Miller and the finance team who helped me with all my doubts.

N
3 years ago

Every time I come to Holmes Honda, I am always gre...

Every time I come to Holmes Honda, I am always greeted by friendly staff and my favorite salesmen John Young. They also go above and beyond to make sure my needs are met and I am overly satisfied! Great service, I wouldn't do business with any other dealership! I love Holmes Honda!

J
3 years ago

Great Company, Very Professional, Understanding an...

Great Company, Very Professional, Understanding and Helpful, Makes You Feel At Home. Mr. John Young is an Outstanding Salesman You Can Tell He knows What He's Doing He Made Sure Me And My Family Were Well Taken Care Of Standing By Our Side Through The Whole Proccess He Really Stands For Holmes Honda Along Side Mr Cody Crowder. Eugene Boyd and Mrs Mariah Both Made Sure I was Leaving The Building With The Best insurance For Me And My Family. Shoutout To That Staff Couldn't Ask For Better Much Love Too You Guys.

N
3 years ago

OMG! Where do I begin? Jon Young @Holmes Honda has...

OMG! Where do I begin? Jon Young @Holmes Honda has made my car buying experience one I would never forget. We met 2 years ago, I was afraid that Honda would not assist me due to people always telling me how hard it is to get financed at honda, but Jon worked on my deal, took him a couple of hours along with Eugene Boyd (finance). To make a long story short, Jon is my credit angel and go to guy whenever I want a vehicle from Honda. Together him and Eugene worked a miracle and I am now driving MY DREAM VEHICLE! I want to send a special thanks to both Eugene and Jon for all of their help.
Holmes Honda is the best choice for a vehicle purchase with Jon and Eugene on your team, YOU WANT BE DISAPPOINTED!
XOXO JON YOUNG

C
3 years ago

Preston was absolutely fantastic! He was an absolu...

Preston was absolutely fantastic! He was an absolute pleasure to deal with - genuinely friendly guy, and I don t mean in the way that all salesmen are friendly. He took the time to understand what we cared about, what we didn t, answered all our questions, and was just an all around great source of information. We shopped at half the dealers in the region, and this one really stood out. No pushy nonsense trying to force a decision on us like at other places. Once we had made our decision to buy, I just sent him a text and he had everything ready when I showed up. It s not often I keep business cards when they re given to me ( Here, YOU throw this away. ) But I will absolutely be keeping Preston s card in my glovebox to recommend to folks.

N
3 years ago

This is the first time I have ever bought a knew c...

This is the first time I have ever bought a knew car. I bought It from Zach Parnell and had a great experience. At first I was scared of the whole process but quickly found out that it was eaiser than purchasing a CELL PHONE. I am glad to be part of the holmes family and would recommend Zach and holmes honda to anyone looking for a car. Thanks for your help.

S
3 years ago

Rodney Jefferson had an amazing time purchasing my...

Rodney Jefferson had an amazing time purchasing my 2020 Honda Civic. Rodney was honest, caring and funny would recommend him as a genuine car representative. My purchase time was a breeze. Please go see Rodney Jefferson and Eugene at Holmes Honda Bossier.

A
3 years ago

My car salesman, Kameron Kennon was phenomenal! He...

My car salesman, Kameron Kennon was phenomenal! He took his time and I m so happy I trusted him. He found the perfect car for me and that I can afford. I appreciate him for exceeding my expectations and also following up with me! I can t thank and praise him enough.

M
3 years ago

Great facility. Matched the price I found elsewher...

Great facility. Matched the price I found elsewhere. I'm a tough customer. I have very little patience with red tape, but Kameron was very easy to work with. He worked with me to make the process as fast and as easy as possible. I LOVE my new car.

P
3 years ago

I have a toyota and a honda. I get my toyota serv...

I have a toyota and a honda. I get my toyota serviced at Yokem and they offer complimentary soft drinks, while Holmes Honda sells soft drinks.

Holmes Honda is anything spectacular about the service. The advisors are knowledgeable. and helpful, however their hands are tied.

Dealership pricing however is not competative.

K
3 years ago

My husband and I had a great experience at Holmes ...

My husband and I had a great experience at Holmes Honda. Bo was the salesman we worked with and he helped us find the perfect car for our growing family. He was professional, friendly, and knowledgeable. I definitely recommend working with him if you are in the market for a new car. I love my new 2017 Honda CR-V!

O
3 years ago

I don t know where to start! I came with my boyfri...

I don t know where to start! I came with my boyfriend to look for him a car and spotted a Honda Civic that I really wanted for myself, but was not even thinking I could get one! Thanks to my salesman, Quinton Davenport, I was able to get a brand new 2020 Honda Civic sport! And I love it! The staff was very polite and the process was pretty smooth. My experience overall was pretty awesome and I recommend that if you are looking for great service that you stop here first!

j
3 years ago

I just went in preparing for the worse trading in ...

I just went in preparing for the worse trading in my old car but thanks to Mr. Bo Free I drove off on a 2018 Honda Accord. He was amazing helpful and friendly. He did everything he could to satisfy me and I m a pleased with the service

B
3 years ago

Jonathan Ougel

Jonathan Ougel
Good guy to deal with at Holmes Honda.

R
3 years ago

My experience at Holmes honda Shreveport was an ov...

My experience at Holmes honda Shreveport was an overall good experience for me and my husband. Our salesman Patrick Latin was so helpful and friendly. Next time your thinking about a buying a car ask for Patrick Latin! Thanks again Patrick! From Lauren & Shawn! I love my Honda Accord!

N
3 years ago

Our experience at Holmes Honda with our salesman N...

Our experience at Holmes Honda with our salesman Nathan was an absolutely amazing experience! My husband and I had many questions and were both nervous but he made us extremely comfortable and answered all questions. I would recommend him to anyone interested in shopping for a vehicle. He will put you in your true dream car at the best price possible.

B
3 years ago

I have had terrible experiences this week trying t...

I have had terrible experiences this week trying to find the right car for me and my family! But that ALL changed the moment I walked in to Holmes Honda and met Mr. Rodney Jefferson! I told him what i wanted, and what i could afford, and he put me right in a car and i drove it home the same day! I have never purchased a NEW car before, only used ones, and was pretty sure i would never be able to. Well, that changed too! I was able to drive home my dream car with affordable payments and an overall GREAT feeling all because of Mr. Jefferson and the staff at Holmes! If you want a fun car buying experience for you and your family, GO TO HOLMES, AND ASK FOR MR. JEFFERSON! I PROMISE YOU WILL WALK OUT OF THERE WITH A NEW CAR AND A GREAT FEELING!!!

J
3 years ago

I have bought 5 cars from Holmes Honda. I've bough...

I have bought 5 cars from Holmes Honda. I've bought cars from other dealerships in the past and Holmes is far superior to any other dealerships in the area. Excellent customer service. Go see Jonathan Ougel and buy a Honda today.

S
3 years ago

According to Tim Ferrell Assistant Service Manager...

According to Tim Ferrell Assistant Service Manager, he has never seen a Mercedes Benz in his service bay. He told me to take it across the street for a Inspection sticker. He went on to say he didn't know anything about Mercedes. He was beyond rude. So my husband ask for Mark Johnson General sales manager. He walked up to my husband and shook his hand and totally ignored me the custermor and owner of the car. So I stood up and stuck my hand out and said I am just as important, his statement was well I thought y'all were together. I will never grace the doors of HOLMES HONDA. Stephanie Long

G
3 years ago

We have purchased two new cars over the last 5 yea...

We have purchased two new cars over the last 5 years from Holmes Honda. We were lucky enough to have Zach Parnell as our salesman the first time. When we went back the second time, we made sure to ask for Zach again. He is far from what you would expect from the stereotypical "car salesman". Zach is extremely knowledgeable in every vehicle on the lot, he is not a pushy salesman, and he will do anything in his ability to please his customers. Once you deal with Zach, you will have a friend at Holmes Honda.

L
3 years ago

We are just ecstatic! By the grace of God we were ...

We are just ecstatic! By the grace of God we were able to trade our cars in for a newer one, and we are in love!!! Holmes Honda was nothing short of excellent in every aspect. Our buddy, Kameron Kennon gave us royal treatment. If you are looking for a good-quality, long-lasting car AND want top quality service, Holmes Honda is your place!!! Thank you Jesus for our sweet, new, DEPENDABLE ride! #honda #holmeshonda #movinonup #hondapilot

P
3 years ago

Johnathon really helped us out with a great CRV! W...

Johnathon really helped us out with a great CRV! We had the best experience that we ever could. Layne took care of the financial side of things with ease. Cole with Allstate was amazing as well!

F
3 years ago

Amazing experience ! Truly blessed for everyone At...

Amazing experience ! Truly blessed for everyone At Holmes Honda. I want to especially thank Quinton Davenport. He looked out for me from day one and I am immensely grateful for him and the time he took out of his personal time to ensure that everything was taken care of. This is someone that truly cares about what he does and puts you first all the way. If anyone at all is interested in getting a new vehicle or getting information regarding one, Defintely check out Holmes Honda and speak to Quinton! Trust me, he will make sure you are set and will go above and beyond. Thank you again!

R
3 years ago

Hard to decide between one star or two star rating...

Hard to decide between one star or two star rating! Brougt my car in for service and the first few days customer service was not friendly customer oriented! Was finally told my car was ready and everything fixed. Went to pick it up and they then said it was fixed, but now its not working again! So they said that they can fix it again, but would have to charge me again! Plus I have additional problems that I never had before I took it in! When I brought that up I was just told they can look at it and fix it but would have to charge me again!! After I paid for what was done, the customer service was more friendly and trying to get me back to fix what they already fixed once , yet said they would have to charge me again!! This is not the service dept to go to to have your car worked on, unless you have tons of money and dont mind getting screwed!!