Sons Honda Review

I have been bringing my 2009 Honda to you guys for service since I bought it. Great service and work. Have had a few very good service writers that helped. Last few month have had the pleasure meeting Nathan Bennett. He is courteous, professional and knows Honda's. Plus explains what needs to be done and how they can help. Thanks, Nathan. Had the check engine light come on yesterday. Called the service dept, spoke with Nathan. It was after 18:00, He said come on by and will take a look at it. He checked the codes and next thing I am heading home in time to watch LSU and Clemson. Appreciate the hard work and expertise.
Regards,
Don R Vinyard

My experience with the service manager, Mark was phenomenal. He s was very professional and helpful. I m 100% satisfied with his customer service.

I live in Tennessee but found the car I wanted to purchase at this dealership in Georgia. Sons Honda made this process seamless for me! They had the vehicle ready for me prior to my arrival and explained all of the features prior to my test drive. Would definitely recommend them and their friendly, helpful staff!

Great service original honda parts i got it with in 4 days when honda dealers told me it would be 3 weeks thanks guys now i can get truck done .

Fast friendly service clean atmosphere first out in 30min

I have purchased multiple vehicles from here and the reason I keep going back is the way I have been treated by the staff. From the time I get out of the car till I drive away with the new one I'm treated like family. I want to thank Asyndrea Harris for making my recent purchase another pleasant experience.

My salesman was Fantastic
Edward listened to what I was looking for, he was patient, professional and kind. I drove from Macon after work he waited for me, I never felt rushed. I arrived with my own financing with the intent to come back the next day with a check, the following morning he called me offering a substantially lower interest rate. I will make the drive in the future

I went to get a tire checked because it kept going flat and I didn t see a nail. When I first got there it didn t take long for a representative (Jessica) to assist me. Once my car was taken to the back Jessica updated me on what was found and what needed to be done. I gave the okay and I didn t even have to wait long before my car was ready.

David Mitchell Jr was so helpful in assisting us with finding the perfect car. I couldn't get the color I wanted so he threw in a few extra features for me.

My son took my 2015 Honda CR-V in for an oil change. He was provided an estimate of $47.48, which is more than we normally pay for the same oil change at other Honda dealerships in the area. The total, at checkout, somehow became $51.27. This is ridiculous for an oil change with no bells and whistles. I mean, we didn't even receive the multi-point inspection other dealers have given as an added value. No window cleaning, no car wash, no vacuum, no tire-pressure check, just an oil change. I will never take my vehicle to this dealership for future services. I'll drive into Atlanta first.

Sons Honda understood exactly what we were looking for and also made sure we walked away completely satisfied! We will definitely buy there again!!!!

great experience with a quick attention , they keep the prices without hidden tricks, extras charges either extras fee. Our car is in excellent condition.

I brought my car to Sons Honda to have my squeaky brakes checked. After taking a look at my brakes, the technician said that my brakes and pads were fine and were not in need of changing at that time. Whenever I have taken my car to Sons, I have never had a bad experience with them.

They where very nice and they were willing to work with me to get me the best price for my car.

The Honda CRV is by far the best vehicle I have ever purchased and Son's Honda in McDonough, GA exceeded my expectations! I have nothing but positive things to say about Genero (my sales rep.) and the Honda family working there. Genero was courteous, listened to what I was looking for, detail oriented, and great to work with. I started my search online with USAA and Son's Honda was prompt in contacting me and scheduling me to come in. The dealership was clean, organized, and had a customer oriented vibe to it. After each sale the dealership hits a gong and beeps a car horn and I thought that is an interesting touch. All the features I want and some I don't need :-) are on this car. I know based on car reviews and family members who own Honda's that I will have this beauty forever. Thanks Genero and at Son's Honda for being so awesome!!!!!

Dante at Sons did a great job getting me into my new car.

They made sure i got what i wanted! Thank you to Edward & Hillary

Saloni is amazing sales-women! She helped me get my Kia and her attitude was amazing!! I ll definitely buy another car from her and also sons of Honda

I truly appreciate my overall experience at McDonough Son's Honda. From the very beginning "Syn" took the initiative to maintain contact with me in order to assist with my possible car purchase. She ensured that she would be able to find a vehicle that fit my families needs, my wants and the desired budget. Despite being a little torn between a SUV and Sedan she provided both options and remained patient as I came to a decision. I cannot say THANK YOU enough Syn for all if your help and insisting that you are always a phone call away. I would definitely refer anyone interested in making a purchase to this location.

4 stars for stepahnie. I had bad visits before but she is awsome and knows answers to questions. Mark however gets the phone he is rude and can not answer anything. All I needed was a software update and Stephanie was very awesome. It has been 4 years since I have used them due to bad service and so i gave it a try. Sons needs to keep Mark off the phone period or "V" is how he answers sometimes. If I ask for anyone but him he says they are busy at lunch or not there but he could not help me at all. Is he a receptionist? I am right now on hold placed here by Mark or V or whoever he is for 20 minutes for Terry or Nathan.

Sunny was awesome, worked with me on the deal that I wanted. Everyone knows it starts out high but they will try everything they can to get things where you want it. Found the EXACT blue civic si coupe I wanted. Explained things thoroughly.

I had a great experience & enjoyed the lovely staff members during my visit. Thanks to my salesman Wellesly & New Car Manager Ms. Banks for the purchase of a 2019 Honda Civic. I definite wil return to purchase my next vehicle in the near future. Thank You!!!

I came to purchase a new battery. A battery had been purchased at another Honda dealership years earlier. The technician took the time to track down that purchase and applied the full warranty for the new battery. Excellent service.

Fantastic Experience! My sales guy Carollton was the best. Was very knowledgeable and lead us in the right direction for what we needed and could afford. Would recommend him to anyone. The finance guys were just as great working with us to get in to what we could afford. Thanks so much!

Today I had the best car buying experience of my life with Geno aka G! I already had a deal in place at landmark for a Dodge Journey SE (base model). I had already been approved, the paperwork drawn up and all I had to do was go sign and pick it up. On my way up a advertisement showed up on my Facebook for Sons Honda with a Dodge Journey same color, and about the same mileage (only 20,000 miles) but with a MUCH more upgraded trim. It was GT and had upgrades such as heated leather seats, premium sound system, upgraded rims and bigger tires, a V6 engine instead of a 4L and many more. The price was higher by about 4 thousand but I figured I d stop and check it out since I was in the area. I absolutely loved it!! I told the salesman (G) I needed a price at or lower than what I already had negotiated at landmark, and he blew me away when he managed to get me a GREAT interest rate with zero down payment and monthly payments lower than what I asked for! In less than an hour he had everything all done including getting me a 3 year bumper to bumper warranty, extended manufacturer warranty, free service and oil changes for 2 years, gap insurance and roadside assistance(with rental coverage) ALL INCLUDED WITH THE PAYMENT STILL LESS THAN WHAT I HAD ASKED FOR! WOW!! Everyone was so incredibly nice and knowledgeable about everything I asked. They worked quickly and efficiently to get me the absolute best deal possible with zero pressure or hassle! I am now the proud owner of a Dodge Journey GT and I am still just so wowed at what amazing deal I got!! Thank you so much G YOU ROCK!!

This dealership was wonderful. I felt comfortable and well attended without being pressured. They were attentive personal and professional. They had very fair prices and great trade in allowances. And I would recommend them to anyone who is in search of a new or used car. BJ Jones, David Mitchell JR, and Jason Butler were absolute professionals. And I will definitely shop here again.

Recently purchased a car from Sons Honda and the service was great. I visited other dealerships where the salesperson was not so friendly or eager to assist me with finding a vehicle. I went to Sons Honda and I was immediately greeted by Genero and he made the car buying process extremely easy. Next time I m in the market for another vehicle, I will be visiting again! Thanks Guys

I always take my cars to son's honda to get services. JESSICA Coleman is really friendly and resposible agent. They inspect every details.

Everything went well. I just had to go back for a manual reset on my tire pressure. Friendly staff and quick service.

I had a very pleasant experience while purchasing my new Honda Accord. Arsyndra Harris was very professional and knowledgeable about Honda products. She went above and beyond making sure all of my questions were answered. I even received a call from Ms. Harris making sure I was enjoying my new car and didn't have any more questions. I would definitely recommend anyone needing a new vehicle to Son's Honda, to Ms. Harris .

I usually hate the car buying process but this experience was totally different from what I've experienced in the past. The customer service was awesome and I didn't feel pressured into buying. The salesman was great...he listened to what I wanted in my new car and he delivered! If you're looking for a new Honda, go see Son's and ask for Edward

My son bought a truck there, which we LOVED our sales rep Macy (who does not work there anymore thank God.) They approved him, got the deal then began to harass him for more documents needed. He brought three different proof of incomes there and they did not accept any. Resulting in us having to return the truck. Luckily our sales rep moved to another dealership and actually got him a better deal on a brand new vehicle and no hassle. Long story short, they shouldn t have approved his deal if they did not have everything they needed. We will never be back

Exceptional service always by Jackie when I come there. Great Environment. I feel comfortable here than any other dealership

Everyone at Sons Honda was friendly and services was fast i recommend my friends and family

Thank you Dante Blackmon for your patience and kindness in helping us select the right vehicle for us. We appreciate your going above and beyond our expectations!! Sons has it all: Great inventory, great prices and extraordinary staff.

The entire process was very professional and I highly recommend my salesperson Wellesley and also Derek in Finance. I traveled from NC to purchase from Sons Honda as it was the right car, the right deal, and the right people.

Sunny was just awesome!

This is my forth vehicle from Sons and the experience continues to be honest and straightforward. Sunny was always great at getting back to me and respected my desire to communicate primarily by email. The only dealer that was willing to give me up front pricing. Will definitely be back

I came in initially with my daughter for her to buy a new car and I ended purchasing one. Our sales person Mohamed at Sons Honda in McDonough was awesome. He worked very hard to get us a great deal. I am so happy with my new car purchase and would recommend you to go see Mohamed at sons Honda for your next new car purchase.

Really friendly and knowledgeable staff. They worked hard to get me in the vehicle I wanted at a price I was comfortable with.

The sales and service department are truly awesome. Go see Sunny in internet sales he is a no bull kinda guy.

Sunny is the BEST. If my family or friends will buy a Honda ,it will only be from Sunny Rohra. He is a pleasure to deal with. Highly recommended.

At Sons Honda on last Friday and drove away in a new car thanks to the friendliness and professionalism of David Mitchell. David was very courteous and knowledgeable of everything. Everyone was very nice from the front door to the back door-----give them a visit!!!!!

Had a great experience buying my first car in the United States! All thanks to the exceptional salesperson Wellesley Mellish, for being so helpful and patient throughout the whole process!

They were professional and courteous internet sales helped me along the way and found the vehicle I liked thanks again son s

Carleton was the best. Handled my wheeling and dealing attitude like a champ!! He worked very hard to get me what and where i needed to be. Kuddos!!! UPDATE...unfortunately deal has fallen thru but this entire team of sales and financing went above and beyond to do everything humanly possible to try and seal a deal. Maybe next time. Thanks to all of you and God Bless

Saloni was very great and well professional. This was my first purchase at Honda Sons and she treated me very well and answered all questions that I had! I would Highly recommend her as a sales rep!!!

I only went to the parts department to get a new fob and spare key for my 2005 Civic. Brian could not have been more helpful and reminded me of just one reason I always choose to drive a Honda. First he took an old key and programmed it to work instead of selling me a new key. I would never have know it could be done and he didn't charge me. Then he tried to make the old fob work, to no avail but he tried and again there would be no charge. That's Honda standing behind their product. When I bought a new fob, for less than indicated on the internet, Brian didn't hesitate to come out and program it for me. Great vehicles, friendly and efficient attention to a 15 year old car. . . Sans Honda will always have my business. That new car is just around the corner, well, when the wheels fall of this one. Ha.

Carlton Harris was friendly and helpful and made my experience a great one.

Sunny was very helpful in getting us the deal we needed to purchase our Jeep!

Carlton Harris was an excellent consultant. He made finding a new car wonderful! I would highly recommend asking for him if you're in need a new vehicle.

Fast service, courteous staff, ask for Kayla or Paul in service

Recently moved to the area and my CR-V needed routine maintenance. Glad I went to Sons Honda Service. It was efficient and thorough. Couldn't be more pleased.

I just bought my first Honda with the help of Carlton! This was my first time buying a car and the entire process was fairly quick and simple. Everything was thoroughly explained to me and all of my concerns were addressed. A very accommodating staff that celebrates with you at the end of your buy. Very pleased with my experience!

I came in today in search of options and considerations for my future car. I currently have a Honda accord. This is a great place to buy a car! I was helped by a caring employee by the name of Zack. He was very helpful and genuinely cared about my questions and concerns. He was beyond professional, and if possible, I would give him and his customer service 11 stars out of 10! When my 2004 Honda quits on me, I WILL be going to see Zack.

Shoutout to all the sales reps/finance reps at Sons Honda this crew was absolutely AMAZING.. excellent customer service and they showed Madd love... they made me feel very welcomed, I purchased my very first car!!!!! Also major shoutout to Asyndrea (SYN) she was determined that I was leaving out with a car...lol and she did just that .. she was very pleasant ,and patient.. she explained everything in great detailed all the features of my new car....Showed me step by step.. I m humbled to now be apart of the Sons Honda family!!! YOU GUYS ARE ALL AMAZING!!!! THANK YOU

Kevin took care of our car shopping needs.He made sure we were completely satisfied. He walked us through the car buying experience like a professional. He made sure we understood all the features that our new car was equipped with.#awesome

I am a fan of Sons Honda! Even though I live in Lithonia and Conyers is closer, I drive to McDonough to Sons Honda to get my Honda Ridgeline serviced. The customer service is impeccable. Most recently, I pulled in the bay service area and a rep came to my truck immediately to take care of my reason for coming. I got a 5,000 mile service. It was done in a timely manner as well. My wait time was minimal. I had a nice, inviting area to sit in as I waited. The area was clean. The rep came to the service area to notify me when my truck was ready. They even washed it! I love Sons Honda. I won t go anywhere else. Visit Sons Honda for all of your luxury vehicle needs.

I had an excellent experience at Son's Honda. David was my sales person. He walked me through the entire process and he made sure I was completely satisfied with my purchase. I have already recommended him to my son in law and my sister. I would recommended Sons to other family and friends and I would definitely recommend David as a salesperson.

The best. I have owned many Hondas in my life and I always have them serviced at Sons.

Great service and friendly and accommodating associates.

I had an overall excellent experience while purchasing a car with Sons Honda. The staff were very friendly and courteous. I felt very welcome. I was helped by Tim Baxter and Mohamed Kande. They had me in and out within a few hours after a very long day at work. I am very pleased with my new car. I would definitely recommend Sons Honda to any and everyone!!!

Great Service
Always great service! Richardson, took care of my vehicle with great care and provided exceptional customer service! I had a taillight led assembly that went out; this was a bit costly. Richardson assisted with the repairs being discounted under warranty! Thank you Sons Honda!

My sales man was excellent. He made sure I was comfortable in every situation. He went above and beyond to make sure things were done right , and his mentor as well. I would definitely go back and purchase another car.

Sales group is nice and was not pushy when we were looking at a new car. Maintenance has done great keeping the car driving like new even after a few years now.

If you go decide to check this dealership out, ask for Tony. I was connected with him through the website and he was great. I had a hundred questions via text and he answered them all quickly and thoroughly. We were at to work out everything before I even went to the dealership. Derek in finance is great as well. Made paperwork part of the purchase quick and easy. I hope when I buy my next car it will be this easy again.

Great service provided. I bought my car and have my mom come back to get the great service of buying a vehicle. Have no complaints. Edward took care of business

Perfect service. Time, price, and customer service were perfect

Sunny at Sons is awesome!! Made our car buying experience very pleasant and fast!!! He is very nice and professional!! Would definitely buy from again!!! He's the man!!!

I had a great experience purchasing my 2019 Honda Civic Sport from Sons Honda. I'm from Detroit so not purchasing one of the Big 3 (Chrysler, Ford, or GM) was hard for me to imagine. Edward Ridley really went over and beyond to give me a complete VIP experience. He showed me all kinds of cars new and used that would fit into my budget. He was knowledgeable and didn't pressure me, which I love. He gave me time to figure out what it was I wanted and needed and turns out I'm a Honda kind of girl!!

I had a wonderful exeprience. The sales guy Edward is very awesome. He makes you feel like your a part of his family. I left with a 2019 Honda Civic. I love my car. After three days, Edward called to make sure that everything was okay with my car. I would go back again any buy another car from Sons! I love this Honda dealership.

Had my daughter s new civic in for an oil change and paid for a premium wash!! Please don t waste your money! Crumbs still in the seats and the inside still had places all inside that were not clean! I m really disappointed about this because I love Sons Honda! I feel like I threw $30 away!! They even took the car back a second time and it was still not wiped down right! I plan to make another purchase in the next 6 months, maybe 2- disappointed today because my time and money is important too!!

Purchased a vehicle on 01/27/2018. I was already a big fan of the service department and can now say that the sales team is just as professional and pleasant to work with. My salesman was Sunny Rohra who I would suggest that you ask for by name when purchasing a new car. Sunny was upfront and honest about costs, no bait and switch, and no bamboozling with promises only for things to turn out costing more. Optional extras were explained fully so an informed decision could be made, and Sunny went the extra mile to make the deal work. Don't risk playing games with other dealers, just go to Sons and ask for Sunny.

Was patient worked the price out with me, sold me a great car for a great price

Last week I stopped by the dealership to explore the options to buy or lease a car. I met Wellesley Mellish in the parking lot. I was pleasantly surprised with his approach to my situation. He showed me the different models of the car I was interested in. He was thorough in explaining all the features with each model while test-driving the car.
After purchasing, he took his time again to go over the features and setup them up for me for safe driving. This literally helped me a lot and made it easier to change them to my liking. Thanks to Wellesley, I am enjoying my new car and highly recommend him for his honesty, knowledge and expertise.

Thank you to Carlton Harris for helping my husband and myself on the purchase of our new vehicles! We had a good experience!

Sunny Roha is simply superb! He was the one who dealt with my mother for her car buying experience. I work in HR so I know characteristic traits of a great employee.The amount of sincerity and respect we got him was humbling and surprising from a salesman . My mother is so happy. He is an asset to Sons Honda and hope the Management knows that and realizes that, I wish him all the best. If you are looking to buy from Sons Honda I will say just ask for Sunny & he will take care if you.

Very poor customer service and follow
up. Sales were great. But when there were problems on their end after the purchase, and I had questions, the customer service was terrible. They were rude and refused to help solve problems they created.
My temporary tag expires today. 2 days ago when i called they lied about having filed the paperwork in a timely manner. I just found out from the tag office that they didn't apply for the tag until yesterday, AFTER my complaints. This means I'll be driving around on an expired temporary tag. And it means that I spent my morning at the tag office because they didn't do their job correctly.

My wife and I had a wonderful experience buying a used truck at Sons Honda. Zach helped us out and we were very pleased with the price and quickness of the sale.

Went in on a Monday to get my tires checked as the Low Tire Pressures light kept coming on. They supposedly checked all tires and after I had to go check on the status, realized my car had been ready for over 30 minutes and no one said anything. In addition to that, they said nothing was wrong with any of the tires and possibly my sensor needed to be replaced. The warning came back on that Thursday. I took it in to be services this morning at a different dealership and they said there's a nail in one of my tires. I commute at least 60 miles to/from work each day and could've had a blow out. I'd stay away from this dealership. They don't seem to be attentive in customer service or basic service areas.

I received a coupon to get an 5qt synthetic oil change for $44.99, I had a 9am appointment and they were not ready for me when I arrived. After waiting til 9:15am I was told it would take 1hr. I test drove 2 vehicles and my car was ready at 10:30am. The Norcross office offers a car wash and I thought this location would do the same. After waiting over an hour, I was told the car wash was extra (only $4.95) but I had to request it when I dropped the vehicle off. If I requested it now it would be another 30 minutes. Ultimately it was an acceptable visit.

My car was recently totaled and my daughter car broke down with repairs costing more than it's worth. I purchased her a car back in October and I was scared Sons Honda wouldn't approve me for a vehicle. Joseph Headley was very helpful, pleasant and professional. I walked out of the dealership with a Honda CR-V! Not only did I get a wonderful Certified Pre-owned vehicle, it had low miles <5500 and my interest rate was way below what I expected! I will definitely choose Sons Honda again should I ever purchase another vehicle!

From the moment I began searching for a vehicle for my daughter, some months ago, the process was relatively easy and painless. I am a very satisfied customer.

My family owes a huge thank you to Alasia Simpson !
She was incredibly patient and through when reviewing our Honda options and Derek Gaynor made the financing a breeze.
Great service and just overall friendly experience.
Thank you Honda Sons !

Sons service has always treated me well and taken good care of my HR-V.