Flight Network Reviews

The agent was extremely helpful, courteous and patient. I had to make one change to a booking. Everything was handled with proficiency and speed.

Be careful. Booked a flight for my daughter to come home from university and the prices seemed very good at first. However 2 days after receiving confirmation I got a email to say that I had to call because the return flight could not be booked. After a week of calling and leaving messages with no return calls I finally got someone just to be brushed off like it was my fault without even the faintest hint of an apology and told to just go back online and rebook which ended up costing me $200 more and at a time that was nowhere near the original flight. When I called back they simply said "there's nothing we can do goodbye".

Will never use again.

I had been using Flight network for about 10 years now with no problem until about a year ago.

Now when I book flights with them, it seems like there is so much fine print, like having to pay for 1pc of luggage at the airport even though I was going out of my way to find a way to make it included. I have also found their staff to be extremely rude these days. Now, I learned the hard way that I have no control over my bookings and they have completely taken their lines off the hook.

I'm also concerned that they haven't updated their website in about a decade, and there are clear coding errors on the website. Book direct or with a local travel agent!

FlightNetwork charged me for seat selection, but I didn't select a seat. They refuse to refund the extra charge. They even sent me a confirmation email that says "any" for my seat, and right below it shows that I was charged $64 for selecting my seat. Even with this obvious proof of their mistake, they refused to refund me. I have this email as well, I just need to figure out how to post them here to show everyone they stole $64 from me plain and simple. Terrible business ethics!!!

This used to be an excellent website/agency. I have used it for over 8 years to conveniently book cheaper flights. The latest experience was horrid. I tried to book different flight combinations on different browsers and computers and whenever I pressed "complete booking" button - it wouldn't go anywhere. It got really frustrating. I called customer service twice and tried to book those flights online but FlightNetwork customer service gave me prices $400cad higher than on the website. I asked the customer service agent to stay online while I refresh the search and went through the booking again. Same thing happened. All CS could muster was to check my internet connection and that she couldn't do anything. 5 minutes later I am on a different competitor website booking that flight no problem for $100 cheaper than FlightNetwork.. Wasted 2 hours on this nightmare. Never coming back!

Love it :) fair prices, fast booking
and yes, price charged on credit card defers in the end because they are changing in USD at the current bank rate.. my ticket got up by $10 - that's not so bad.
But they could warn you at the check out, not after you booked it... I guess small print again....

I tried just about every other online travel option and I can honestly say that flight network is by far the best. Their price drop guarantee and simple trip cancelation insurance is perfect for what I need. There is a reason I book all my flights through them and it's not just the price...it's the service!!!

Flight network was able to provide me a plane ticket that was almost half the cost of other places.Thank you!

Very happy with the speed and easy to use filter options of the search engine, the number of flights offered and with the competitive prices

The Customer Service Agent was very helpful and diligent in assisting to cancel a flight and re-booking another flight for a lower fare.
He was very courteous and professional, excellent customer service!

Advertised a flight as business class but after I had paid, checking at the airline revealed that they had booked me into Economy class. They hung up on me after I called about the issue and emailed a screenshot. Absolutely deceptive business practice.

My first time using your service. All is well so far. Electronic tickets
in good order. Booking process is very simple. Thank you

This website is useless i tried to book a flight and could not get it to work. When i called the support line just as useless as they could not or would not
honor the price on their own website actually quoting me a higher price than anywhere else. I was a loyal customer in the past but for some reason the service level has declined to a very poor level with my experience in the last few years - so took my business else where.

Never used Flight Network before and will NEVER, NEVER use them again!!!
To say Flight Network is an ABSOLUTELY TERRIBLE company to have to deal with would be an insult to absolutely terrible companies out there! They are somewhat helpful right up to the time you pay them then you don t exist to them after that. Customer service is a joke every time I call it s an absurd wait to talk with someone. Most recent call I was told by automated voice estimated wait time is 10 minutes, 86 minutes later someone came on to tell me basically they could do nothing to help me. It was up to the airline, I wanted a refund on the insurance we purchased since in 7 months nothing has happened with it and again we can t help you with that.
Do yourself a HUGE FAVOR STAY AWAY FROM FLIGHT NETWORK!! If this isn t a scam organization it has to be pretty darn close to it.

Easy and very efficient process from start to finish.

Although I had to cancel (I think it was my fault) Peter was very, very helpful in trying to resolve my reservation issues. I only wish that they were able to book a flight that I had found that was cheaper than their quote and thus would've bought the ticket through FN. But all in all, I intend on using them again for my trip to Honolulu in December.

They are a fraudster. Recommend other people who are dealing with this company to file a complaint to u.s department of transportation.
this needs to go out of business. .. I have filed complained with u.s department of transportation as well canada.

Everyone who is having a hard time dealing with them do that and let them go out of business..

Worst customer service I have ever encountered. They are liars and never gave me my price protection dollars

This is a pretty good site to book a last minute trip. Nothing extravagant, very simple, easy to use, and straight forward.

(see update at the end.
TL;DR - DO NOT EVER ATTEMPT TO CLICK ON THE SEAT MAP, JUST DON'T TOUCH IT)

BE VERY CAREFUL BOOKING ON THEIR WEBSITE!
There are many hidden charges you have to manually opt out. BUT the worst is seat selection, it offer you a seat map and most people will automatically click on the seat. Then the section is collapsed and covered up, only showing a message "Thank you. Your seats have been selected.". However there is an ADDED "SEAT SELECTION FEE" being added and it is NOT SHOWING under "Support Package" but a very fine print and you have to OPEN UP under the Passenger section then the THIRD down arrow (after taxes and fee) to see.

The website is also design after you have entered the credit card information and a big "COMPLETE YOUR BOOKING" at the very bottom but NOT SHOWING THE AMOUNT being charge unless you scroll ALL THE WAY TO THE TOP again. (Even with that, those additional fee, like seat selection, are still hidden from view)

There is NO FINAL CONFIRMATION page like other website let you review everything you selected, once you click the big green button, that's it.

AGAIN, BE VERY CAREFUL TRIPLE CHECK EVERY SINGLE EXPENDABLE BUTTON ON THE SCREEN. SOME FEES ARE BEING ADDED AND HIDDEN.

I think the website is by design to hide the extra fee to make an extra buck, which I think it is kind of dishonest.

Oh, BTW the selection fee has a VERY fine print saying "We will share your seating requests with the airlines but cannot guarantee your request will be honored." Which may also explain why after you pay them the fee, you still CANNOT SELECT A SEAT on Air Canada website for example. IT IS A SCAM! So basically they are charging you EXTRA FOR NOTHING. No added value at all.
---------
UPDATE:
Called Flight Network, jumped through a few hoops (seriously). Long story short, the second agent I spoken to removed the seat selection fee at the end but not without some resistance and tactics.*

As soon as I explain how their website is covering the charges as soon as one clicked on the seat map, she seems to know about it.

To be fair, remember, you are dealing with the COMPANY and not individual agents. Since I get my desired outcome, I raised back to 2-stars. (or should I?)

Or maybe I was just lucky, I have read other posting online, some were unable to get their money back. Perhaps the expectation was set before the call and turns out it is better.

*the tactics?
"She claim she was able to assign seat on Air Canada flight, so she can only refund me the different."
1. She never mention there was a charge from AC for reserving seats (on top of the seat select fee) before making the selection for me
2. Then she claims AC already charged $20 per seat and cannot back out. But I quickly point out that's a lie, because on that flight preferred seat was $20, but the seat she assigned was NOT preferred seat.

Once I pointed out AC only charge $20 for preferred seat and the one she assigned wasn't. Her tone changed... so figure.

The FROD company! With purchased of insurance for my family 4000 thousand dollars trip I can't get money back 6 month later after trip canceled! and they asked to wait 4 months because its the only time you can get your bank help to refund the money. FROD! FROD! FROD!

Totally unhelpful staff, call center is a joke. I was running late to catch my international flight due to a family Emergency. Decide to contact them to make changes in my ticket three hours before departure time as mention on their online booking ticket. Rep on phone refused to do anything saying he can't get hold of airlines. My one way ticket was waste just because of Flight network. On top of that I was refused to get refund not only whole amount but taxes as well.

Thanks for nothing flight network.

Jai from customer service provided contradicting information regarding the refund policy. The company is clearly trying not to refund people. Stay away from the company.

DO NOT BUY CANCELLATION INSURANCE FOR A ROUND TRIP IF YOU PLAN TO FLIGHT ONE WAY FOR SURE!!! IT ONLY APPLIES TO THE WHOLE TRIP!! Although the conditions do not say that: 2. Cancel for any reason:
You can cancel for any reason if:
a) You purchased your Trip Cancellation Protection policy within 48 hours of booking your
trip/travel or before any cancellation penalties or fees were applicable and,
b) You contact FlightNetwork to cancel your trip/travel two weeks (14 days) or more before the
departure date that appears on your ticket.
In this case, FlightNetwork will pay 50% of the covered amount.
NB: both A and B conditions must be met to qualify under Cancel for any reason

They stole all my money they give no info abt baggage and didn t send me my ticket

It is an excellent site if you are finding cheapest rates..

Happened upon this site by randomly searching for a last minute flight from Denver to San Francisco easy search, no upsell, great results, e-tix arrived within minutes. Thanks for restoring my faith in making airline reservations!

I booked a flight through Flight network/Google and accidentally picked the wrong date. I immediately called to correct my mistake. They told me it was a $50 fee. I asked to speak to a manager and they told me they would call me back within 6-8 hours. I never received a phone call. When I called them back they then said my flight was no longer refundable or changeable.
The representative was also very impolite and combative.

No one is responding to my emails no one is talking calls at the no s provided. Horrible experience.

Bad customer service, and none workable mobile website.

Used to like flightnetwork and used frequently but have had a few negative experiences with them: 1) refusal to issue tickets quickly and slow response, 2) extremely rude and disingenuine customer service interaction and 3) sneaky extra fees at checkout with no recourse. Will avoid in the future...

Flight Network is rip-off ! They dont pick up their phone, dont reply to e mail and dont refund money or give a voucher for cancelled flights.

Worst agency ever, non professionals & theif they are.
All the agents say different things and they just follow scripts and notes which is written in their system for each booking.

For eg for my 1 booking he charged $75/ticket as an administrative fee and on other booking charged me for $50 per passenger as there were 6passengers in that booking and no one was ready to resolve anything. Infact they say other agent did a mistake.

Not even a single time I have got to speak with their supervisor or manager all they say is we dont have anyone incharge right now. I Tried like 1000times but never ever got hold of anyone.

Flightnetwork was the one I used to rely on for all my travels. Not anymore

I booked a long haul vacation with FlightNetwork. It was over 27 hours of one-way trip that has 3 flight legs. I booked a ticket for 2 people for the vacation and needless to say, FlightNetwork messed it up. They booked two separate tickets for me and my wife! This means that by default we got assigned to seats are that are no where close to each other. We called them sevaral times and they did not help us get a seat together unless we pay extra for that! It seems like they were asking us to pay to cover their incompetence! There where several vacant seats available when we tried to check in online, but we couldn't reassign any of it. Unfortunately, we are travelling in separate seats now! This will be the last time I'm booking with FlightNetwork.

Terrible service and professionalism a zero
Was shown and sent wrong trip.
Waited over a week to hear from them
Now telling me their investigation shows them no reason to help out.
First and last time with them
Will be calling a lawyer and the better business bureaus
Unnacceptable

I originally had a flight booked to fly to Miami from Toronto in March, when COVID-19 was first made public in the news. I called to cancel the flight promptly. Unfortunately, at that time they were not offering refunds or anything other than flight credit because of the limited info they had. I was first charged $100 for the cancellation fee and that I was required to use the credit by December 31, 2020. Since I was travelling in a group, a friend of mine spoke to the customer service manager who stated the fee should be $50. E-mailed back and reportedly received the refund.

In April, as airlines received more information and enforced new guidelines regarding the pandemic and refunds, I e-mailed Flight Network's customer service once again to inquire about receiving a refund due to the pandemic. They stated they are not able to provide a refund and that they are not able to extend the deadline in which I can use the credit.

After months of trying to call, being put on hold for 1-2 hours minimum only for the call to be dropped and hung up on multiple times, I was going to just lose the $380 credit and accept the loss. Then I thought to use the credit and just book a flight within Canada, seeing it is safer than travelling to the States and having to quarantine twice. I called and a rep named "Zuber" reassured me that I do in fact actually have the credit and can use it to re-book, but will have to do it over the phone. Since I did not have the exact flight date in mind, I had to call back. A few days later, I called back and spoke with "Earemjeet" after being transferred twice and waiting 1 hour. He asked me which date and flight I was looking to use for credit and put me on hold several times just to find the same booking I was looking for. Finally, he said he was able to book the flight for me after I paid a $45 handling fee. I questioned this since I was wrongly charged from the cancellation fee and he was very defensive. He said he would e-mail me the payment link by the end of the day. I wanted a confirmation that the booking was processed right away since it is so difficult to get them on the phone, so he sent me the payment link and I paid. Then he says there is a "currency exchange fee" since I had booked a flight to Miami initially... but paid in Canadian. This did not make any sense at all. He then changed his answer and stated it was the "airline fee". After trying to ask for more information regarding the fee, he kept stating "it is an airline fee what else do you want"? He was very rude and condescending. I really hope their company does record all phone calls because this was THE ABSOLUTE WORST customer service I have experienced ever in my entire life. At one point he was mocking me when I simply had asked to receive an invoice. He even said he was really trying his best to help me and complained that he has been on the phone with me for over 1 hour trying to help me...... the audacity. What he was doing was THE BARE MINIMUM. Never felt so disrespected.

Paid the fees instead of losing the total $380. Who knows if I'll even be able to fly next month but I am over this company. I never wish the worst on anyone but I honestly hope they go out of business. They deserve to, for the sake of employees and everyone. Please go out of business.

Not really happy with this company. They canceled my reservation and said it was due to credit issues. I called my credit card company and they said an attempt wasn t even made. Not impressed.

Worst experience ever! Customer service is based overseas and there is zero accountability. My credit card was charged by Flight Network for a flight to Rio with travel insurance. I received an email from Flight Network stating that my credit card had been declined but moments later I received a receipt for my purchase of travel insurance. I checked with my bank and they informed me that the full amount for the flight and insurance has been taken out of my account by Flight Network! My bank tried to call Flight Network to sort this out however FN said they could only have a supervisor phone me. No one phoned, I haven't spoken to a supervisor, even after calling multiple times. They took my money and I'm left with no flight, no money, and cancellation insurance for a flight I do not have.

It was the first time that I was using your services and I was really impressed how easy and fast it was. I will recommend you without any hesitation. Thanks! Martine

I booked tickets before pandemic and now I called the customer service to use my refund voucher and came to know that this garbage company played very well with me and didn t gave me any voucher code or refund code where I can claim. I lost around 1400 dollars.
I m trying to call them but they keep putting me on hold for more than 4 hrs and no response. I cannot even find any support online.
NEVER Use FLIGHTNETWORK. Worst service ever I have faced. I feel like I gave 1400 dollar of charity to this company.
I suggest please do yourself favour Don t use flightnetwork to book ur ticket. Its better to give some extra money to other reliable companies.

First time using FlightNetwork and very satisfied with their service.
Still waiting for my Boarding passes to come into my e-mail and if everything goes well, I will definitely use this site for my future traveling plans. Thanks.......!

first time to book using flight network website and very disappointed. I have to go back and book with Expedia. I thought to give you a Canadian Travel Agency a try. I will never book with you again!!!!

So far excellent. Got my booking, signed in to my account and found my e ticket. Good price for a last minute flight. Extremely happy with my experience.

After booking flights through this horrible company I elected to have insurance for my flights because I have a injury that can cause me to go home at any time but when I rung to discuss why it says it wasn t added this I was told there s no insurance and they won t help me what so ever, once I asked to speak to a supervisor they refused and told me it s not possible? Some of the worst customer service I ve had and now I m out of pocket $1000 s because this company can t do there jobs properly. Will be filling a official complaint with whatever department overlooks these things unless something can be sorted.

Last night, the total sum of my airline ticket charged to my credit card included a $40 trip Cancellation Insurance which I had DECLINED!! When I phoned customer service, a refund was IMMEDIATELY processed back to my card which should hit my account within 72 hours. I was emailed confirmation of the cancellation of this charge within 6 minutes of my phone call. I am VERY SATISFIED with the customer service.

Do not do business with this company, they will scam you! I bought a ticket that was taking forever to get verified so I asked them to cancel the ticket and get me a refund. They told me yes they will refund it and it has been 2 months and no refund yet.

Treated with lots of care and patience after booking seven passengers. The price is amazing I'm one satisfying customer. Would recommend anyone and will be looking forward to use flightNetwork in the near future. Thank you

I have been trying my refund from last five months. This agency does not even have courtesy to acknowledge the communication. Very disappointed by their unprofessional behavior. I strongly advised everybody to avoid booking through this agency.

Very cunning travel agency. Use them with caution, and read the fine print.

Very long wait time, not proper service no urgent support available.

Very easy to make a flight purchase and phone service very pleasant and efficient. Bravo!

This is the worst company to deal with. DO NOT BOOK WITH THEM.

Save yourself the HOURS of time and effort communicating and booking with them and use it elsewhere because this is not a company you want to deal with. The poorest customer service and communication I have ever seen from a company.

I had booked a round trip flight with Flight Network but due to COVID, the airline had cancelled all return flights to my destination. Flight Network did not give me ANY updates after my flight was rescheduled 3 times. They did not return any of my emails until 2+ weeks after. I spent a total of over 6 hours on hold only to reach several unhelpful customer service representatives that could not care less about providing a solution. There is no record of my flight online, everything must be done over the phone with automated messages informing customers of inaccurate call wait times. Instead of refunding me for my ticket that they could not provide for me, they gave me 1 month to rebook a ticket for a flight within the next year (March 2021). I hope Flight Network understands how unreasonable this policy is.. nobody can plan a trip within the next year in the middle of a pandemic.

Please, please, please do yourself a favour and book directly from the airline. I cannot stress enough how unprofessional this company is.

This is where I buy most of my plane tickets. Had to deal with customer service one so they did actually get back to me and actually answer their phone

Absolute joke of a company, trash customer support agents that yell at you on the phone. I can't believe this company is still in business.

fast and prompt response. My flight booking was done very smooth and the agents are very friendly.

Worse it ever been. I had a credit with Westley because of a flight cancelation last year and needed to rebook. Queues are 3-4 hours when you call. When you finally get through to someone you get transferred and back in queue or the line disconnects. When I finally got through to someone that would help me, my file was "dormant" and they had to put in a request to get it back in the system and that takes 24 hrs so you have to call back. If you don't call back or get through within 3 days the file goes dormant again. When I finally got all I needed lined up, I was charged extra for the difference in flight, yet the new flights are cheaper. When I questioned why the charge I was told that the base fee and taxes are separate and it a difference in taxes which is also incorrect because the taxes on the new flight are also lower, you can see it in the breakdown but I didn't argue it too long seeing as if we "accidentally" got disconnected again it would be a nightmare to get back through. And then there's another standard $45 rebooking fee that flightnetwork charges. I was completely unimpressed and exhausted and will never use their services again. I used to like them but I think they got bought out and they're no good anymore!

Just booked airfare to Hawaii. Very satisfied with ease of using site. Like the price drop guarantee. Prices are well laid out - it shows any extra costs such as seat selection and insurance. Will definitely use for upcoming flights.

It was amazing day today. FlightNetwork was able to give me a flight that was listed on Expedia for 3 times the price. I tried to call Expedia and explain there s a glitch with their website and google flights. They failed to acknowledge the booking and didn t further assist us with trying to locate the flight Google Flights was showing. Thanks to Flight Network I paid $1300 for my flight opposed to $5000

I have switched to Flight Networks to do all my flight bookings. The website is easy to navigate and the options presented are almost too many. Booking was straightforward and the flights were confirmed immediately.

Cantsky Dcunha went above and beyond to assist me during my family emergency. He was intelligent and compassionate and extremely diligent and helpful - I am very grateful to him.

I leave four stars because prior to having he fortune of speaking switch Cantsky, one other agent was brutal and another was adequate.

Worst agency I ever seen. They asked money up front to partially refund tickets that are cancelled by airlines!!

SCAMMERS SCAMMERS SCAMMERS
RUN RUN RUN
They re taking people money in need to be stopped. I m getting my lawyers involved along with the banks these criminals need to be caught and prosecuted.
If I could give them a -5 review I will..... they took $157 from me and I m not in the system with spirit....I have to wait for the transactions to stop pending before I can have my bank do anything which could take up to 90 days for a full refund if I get it.
Everyone is going through enough with this pandemic and here comes the scammers to make things worse.
#BURNINHELL

Small town with an everything store!!! Great staff too!!!

I will not be exaggerating when I say you are the best ... because you really are

I booked first time with Flight Network and they gave me best rate. Service is also very smooth so far. I will update my feedback after complete my journey!!

So far so good !!

I received an email that my flight home from Mexico had been cancelled from Flight Network, which was discouraging. I phoned the next day and had excellent service from Sara in the Scheduled Change Team. She was able to book us a flight that worked out well for us without any added cost. Sara was friendly, kind and professional.
We use Flight Network for all of our flights.
I highly recommend this company and Sara
Thank you,
Debora Vanceeder

DO NOT BUY TICKETS FROM THIS FLIGHT NETWORK! SCAM! THEY ARE FROM INDIA! YOU WILL LOOSE YOUR MONEY! HOURS ON HOLD! NO CUSTOMER SERVICE! SPEND FEW MORE AND PURCHASE FROM A TRUSTED TRAVEL COMPANY!

After a few days struggling with a different online travel agency. I googled best sites to book flights and the Flight Network was among them, after reading it was a Canadian site I feel even better about it. I gave it a try and really was different from the one I tried before. So easy, fast and smooth. I have cero complaints and I'm fully satisfied. I strongly recommend it.

honestly will never book with flight network again. I tried to change my flight and they wanted to charge me a 250$ fee. This is not the change in flight cost - this is an additional fee. When I asked what the fee was they stated it was the airlines fee. I called the airline and they said they do not charge for a change in flight. Unfortunately the airline couldn't change the flight because I booked it on flight network and flight network wanted to charge me for ridiculous fees the were not real. Bad experience

I have been using Flight Network for a few years now, ever since a friend told me about it. I have had no problems booking my flights through them. As with any purchase one has to go through the checkout process carefully to avoid extra charges but I would think that is a given. My plans do not usually change and I have travel insurance through my Credit Card so that eliminates the need for more. I have been very satisfied with my experience with Flight Network.

Excellent service !! They fulfilled perfect and at a very good price Tebdre in mind to your company for all my future trips

Great experience, booked online, followed up with a call on a couple of points. Very professional and helpful.

No communication, even less in French, change of schedule without recourse!

I called today and spoke to Chetna because I needed to reschedule my flight due to a family emergency. She was very helpful providing me with the best possible solution and the unavoidable additional fees were kept as low as possible.

Pretty stoked so far, tickets booked promptly and for the price quoted, no nasty surprises. They definitely offered the best flights for the price! Hopefully the rest of the experience goes as well :)

Patient and take time to make sure the booking is exactly what I want.

A disappointing company when it comes to service when you need help.

I was not able to find my passport on time. Missed the check in by 10 minutes. Called Flightnetwork for help:

They charged me $400 to re-book the flight (worth $210). Totals billed to me: $610 extra

Are not willing to wave any of the cost on their side. Pretty expensive trip it was after all

Sheldan : fixed an error that i made, took ages but saved me a lot of angst and aggravation not to mention $$$$$$

Hello, today I bought tickets and the truth is that I received the mail of the purchase right away, also the detail of the flight ticket, the best thing is its very competitive prices, thank you and I hope to continue using your service.

You will not save a dime. Purchase direct with an airline. You will 100% regret using Flightnetwork. Long LONG wait times if they answer. THERE IS NO PRICE DIFFERENCE BETWEEN THE AIRLINES.

wowza-after being disappointed with Flight Centre's online booking I decided to try FlightNetwork - VERY IMPRESSED with ALL aspects of their customer service. I will book again with FlightNetwork

****READ BEFORE USING THEIR SERVICE*****

Purchasing the extra "Best purchase guarantee" option to be able to cancel refers to the day of purchase, not the day of the flight... even still, this is their policy:

Cancellations:
This booking can be cancelled up to the 10:00 PM Eastern Standard Time (EST) for a MINIMUM fee of CAD $ 50, per passenger, on the day the booking was done.

***So the man on the phone (daniel) told me "this means it could be $50 or $5,000".

I Wanted to cancel due to my wife's health condition.... couldn't.
Lastly, (mark) hung up on me while I was talking.

Enjoy their service :)

Useless company. Take hours to change the dates and almost half of your money siphoned off on the name of penalty . Better to buy from airlines

DO NOT USE THIS COMPANY - AVOID AT ALL COSTS - READ THE FINE PRINT | Trust other reviewers with their experiences. This company will not be in business long. Their policies and customer service is the worst I've ever experienced. This is cliche, but it all sounded too good to be true, and I should have gone with my gut. If you love additional charges then this is the company for you. All others stay away!

The flight rates and booking through FlightNetwork was awesome.

Have used Flight-network for several years now. Have been very satisfied with the service I received . Excellent job, easy to use website.

DON'T EVEN BOOK WITH THESE GUYS. They took my money and said i had a credit to re-book a flight. they will not actually answer my call or help me rebook. They send you from one line to the other. All their "customer service staff" is based in India and just dodge and deflect. Don't ever book with these guys.