Last night, the total sum of my airline ticket cha...

Last night, the total sum of my airline ticket charged to my credit card included a $40 trip Cancellation Insurance which I had DECLINED!! When I phoned customer service, a refund was IMMEDIATELY processed back to my card which should hit my account within 72 hours. I was emailed confirmation of the cancellation of this charge within 6 minutes of my phone call. I am VERY SATISFIED with the customer service.