Feldmann Imports Review

I've called there twice, both times they seemed uninterested and was told I would receive a call back.. still waiting... been about a month now

I purchased my new GLS450 last week! I called Feldmann's on Tuesday and was driving my car by Wednesday. Jack made the entire process seamless. I was impressed with Jack's professionalism and attention to detail. Everyone was great to work with! Haley was so helpful and enthusiastic educating me about my new ride! And, Jor in Finance was friendly and efficient . Thank you all!!!

Exceptional service all the way around. No funny business from anyone we had to deal with from the first call, all the way to driving the vehicle out of the dealership. Special shout out to my sales professional and the business manager, Jack Woodring and Jor Cha, you both are exceptional people first and foremost and the true definition of real professionals. It was a pleasure working with you both. Cheers.

I bought a Certified pre-owned vehicle from this dealership back in 2016 and was guaranteed it had never been involved in an accident. After pulling up the Carfax report just a couple months ago it turned out the vehicle had been involved in an accident prior to my purchase date. I paid the price of a vehicle NOT involved in an accident. After contacting Feldmann s regarding this discrepancy they did not contact me back. I did not hear back from them until the attorney general contacted them asking them to contact me. The used car sales manager finally ended up reaching out to me and offered to buy my vehicle back at a ridiculous price. Can you believe he even had the audacity to say it was a generous offer? Point is be carefully with their Certified Pre-owned vehicles, According to the used car sales manager it s not uncommon for those vehicles to be involved in an accident. I will never purchase a vehicle from this dealership again.

Matt Sack was super friendly. Excellent attitude and very helpful! He made this experience so easy and fun for us! Highly recommended!
He is the type of salesman you would expect at a Benz dealership!
Will be buying from here again!

Cory is always so nice in the service department, and Jenna in finance is a rockstar!

Was interested in a vehicle, but warned I was driving 50 miles each way. We sat up an appointment for open the follows morning. That morning I was contacted for confirmation of the appointment and was assured that the vehicle was available. Upon arrival I was notified the vehicle was sold. If you re looking for a Mercedes I would recommend Mercedes of St. Paul. Unfortunately they haven t had the particular vehicle I am looking for, but they were very upfront, kind, and easy to work with.

Experience was excellent as has become the standard at Feldmann. Scott was absolute professional in understanding exactly what I was looking for and what I needed.
No pressure....no excessive wheeling and dealing....great car at a great value from a great dealer.

Feldmann Imports will continue to have my loyalty due to their impeccable customer service. I feel like a part of their family whenever I visit the dealership. My salesperson, Greg Clark, has always provided me with top notch service and feedback in regards to the multiple vehicles I have leased from his company. I always know that I will be treated with the utmost respect and that Feldmann Imports will always keep my best interest in mind when working with me. You cannot go wrong with Feldmann Imports!

Scott is the best. He really makes the buying experience a pleasure. I have purchased 3 cars from him and I can honestly say he really does go to bat for you. He is always very accommodating and honest about everything. His knowledge about mercedes is impressive. If your going to buy a mercedes do yourself a favor and go visit Scott Babcock. By the way the dealership is also first class and I have been to all three local mercedes dealerships. YES I REALLY DO MEAN ALL OF THIS. Jerry Miller customer

Clayton Chessen, Boris Perelman, and Idaliz Maldonado are the reasons why Feldmann's is 5-stars. Although there were some factory issues that needed to be worked out with my car, all three of them made sure that an overwhelming situation was handled with excellence, thoroughness, integrity, and amiability. Mercedes-Benz corporate and Feldmann Imports should definitely give all three of them a round-of-applause and exceptional compensation as they are the reasons that this is not my first and last Mercedes...My issues were properly resolved and I am extremely happy with the outcome. Definitely would buy another Mercedes-Benz from Feldmann Imports in the future even though I now live in California.

Buy and service your Mercedes here, every person I have given a ride to or from this place is happy and satisfied.

Best experience with a dealer we have had so far. Sanel was very nice and responsive to our questions and needs.

I have been coming to Feldman Nissan for over 20 years to purchase our cars and, of course, to service them. Every time has been a pleasant experience. Service has been wonderful each time!

S.A. Sharpe-Neale

Lowest price on a Nissan Rogue, of all dealership in the Twin Cities area. Very courteous and friendly sales, business and finance people. Would recommend.

90% of employees were not wearing any masks indoors or wearing chin diaper masks. So unprofessional and clearly don t care about the health and safety of their employees or customers. Thankfully there are two other dealerships in town that adhere to the governors regulations.

I had the best car buying experience of my life with Jack Woodring at Feldman Mercedes. He is knowledgable and friendly and really earned my business. He helped me get into the best car at the best price for my needs. I would recommend Jack to anyone!

Had a great experience with Zac Lovera when leasing my Altima! He answered all of my questions and made it easy for me to get what I needed! I love my Altima, it is exactly what I needed.

Be sure to see / work with Mark Leuthard when purchasing or leasing a Nissan through Feldmann. Mark has been a fantastic partner in our dealings with Feldmann. We're now on our 4th Nissan from Feldmann and Mark has been with us from the beginning.

He's a knowledgeable, honest, patient and friendly salesman who doesn't push or make you feel you're being swindled; I've greatly enjoyed our sales experiences.

Just bought a car! Great working with William! Wonderful customer service

Don Harvey is the greatest Mercedes Benz salesman to this day

My experience at Feldmann was top notch! Matthew Olson, my sales representative was eager to help out, but I feel no pressure. He took the lead from me, answered my questions thoroughly. I felt very comfortable working with him. I also want to commend Raena who was awesome with the paperwork to complete the sale. After the sale, Haley Amundson patiently and enthusiastically helped me learn the features on the car. I really appreciated that she made me touch the buttons and let me choose what configurations I wanted. Car buying always makes me anxious, but I did not feel that way with this sell. And I love the car!

I appreciated all of the effort made by Guy and Dallas to get me the Altima I wanted. They listened to what was important to me and in the end, I am a happy customer. Can't wait to see how well the car performs.

We bought our C300 4matic here. They are one of the leading Mercedes dealers in the Twin Cities area. Very good customer service. They dont pressurize you to buy from them. And even give you a $25 gift credit just for showing interest in their cars. Our saleperson, Boris was very knowledge and upfront.

Employees here are rude and ignore customers browsing the showroom. The receptionist however was pleasant. I recommend Sears Imports if you want to be treated with respect.

Awsome experience and service. Best dealership in Minnesota. Alex Vaynberg absolutely the best sells person

I officially acknowledged that I am in good hands here. I have worked now worked with the two biggest competing Mercedes Dealerships in Minnesota. I am going to stand behind four people here in particular, which is, Matthew (Matt) Sack, who is a very professional salesman who will definitely get the job done, no matter how much work it is, certainly wont ever under estimate the guy again after working with him. Michael (Mike) Popp, who is a great Sales Manager, doesn't want to take your money unless you are truly satisfied with what you are looking at. He will do everything in his power to help you out as well. Jor Cha, who handled my financing, who is extremely professional but makes you feel at home, very welcoming, and will still give you in depth insight to any questions that you may have. Finally, Jesse Nelson, who I had a short encounter with in service but was still better than recent dealers I have worked with. Don't be intimidated that this is a Mercedes Dealership, because I guarantee you that you will get an amazing experience. I would highly suggest you work with Matt. Call him, get an appointment set up as soon as possible because if you go anywhere else, you'll be missing out. Tell him that Robb sent you, and he's going to give you just as amazing service as he gave me, and work out a deal as much as he possibly can for you. When you find something you like, try your best to get an appointment with, Jor. She knows anything and everything about the car buying business, even if you have to wait, it will be well worth it and she will make things a lot easier on your end.

The moment i walked in there i was greeted right away at the front desk.... and when i met my salesman Matt Sacks he was very affable and that made my experience so much better, he was very informative as well so if you go there i would definitely recommend Matt Sacks!!! Oh and the financing team is phenomenal i was very ecstatic to be paired up with jor cha she made me feel very comfortable and went over everything with me even if she had to go over it till i understood what i was getting myself into, I've to dealership's where all they wanna do is pack more money on your loan!! but not here she explained everything to me and went over the numbers so i can better understand!! I even bought her lunch the next day...lol
If you come to Feldmann Mercedes in Bloomington i guarantee you won't be disappointed!!!

Feldmann Imports is a GREAT dealership. I have purchased vehicles and have had vehicles serviced at Feldmann and have always dealt with professional and courteous staff.

Alex, Brian, Patrick, Gregg, Cory, and Jeff, along with Angel and Joe have been there to ensure great customer service and customer satisfaction.

Purchasing experience has always been a great price on a quality vehicle. I consider myself to be a tough negotiator but Feldmann starts negotiations with a better deal than I had already set for the purchase.

Service experience; regardless of the extent of service, you are greeted by a professional and friendly service advisor who treat you like royalty. Every question or concern has been answered quickly or settled in a timely manner.

Unbelievably great customer service. I was on the road out of state and had handling issues with my car at 5PM Friday night Dec 28 just before the holiday weekend. I pulled into Feldmann and the service consultant Don Andrews took care of me and checked in my car, guaranteeing me that first thing Sat morning they would start working on my car and get me back on the road. Don set me up with a free loaner and I continued on to my sisters house. As promised, Sat morning they called to tell me they had fixed my car. When I went in to pick up my car, I asked to talk to the technician and they had Brian come out and talk to me about the repairs. Brian was great and took lots of time to discuss the issues and exactly what he did and setting he had put in.
In my opinion, this service was way beyond standard service and I would highly recommend Feldmann Imports.

Sales team, especially Greg Clark was great and pleasantly patient with my purchase. Highly recommended.

Service team, especially Ryan Dwyer also went far and beyond to address my concerns and car service needs.

Overall very respectful and well managed MB dealer.

I was have been doing my service with Feldmann Nissan for a couple of years and can say nothing but great things! Ashlee Carlson always has a smile on her face and does a great job explain the services I need and the recommendations of her techs in the shop. I have told all friends both with nissans and other makes about the great job she does, thanks Ashlee and keep up the great work.

How very impressive this place was, from the beautiful showroom the the perfect employees.

If you are looking to buy a Mercedes vehicle I recommend this place. Matt Olson is the guy you want to meet. He was a very big help go to him if you want a BENZ!

My Boyfriend and I decided that we were in the market to replace one of our cars with a 2010 or 2011 Luxury Sedan. We had been looking at a few used models/brands, one being Mercedes. We had found two models online at Feldmann's Website and decided to visit the dealership to Test Drive. I was a little nervous about going into Feldmann as I have been to other import dealerships and they tend to be sort of 'snobby.' We were greeted promptly by the friendly staff. We worked with Boris who sat down with us to find the two cars in the inventory. We spent some time reviewing the information about the car, KBB & History Report. He was extremely knowledgeable about the C300 Sport and helped us understand all of the features. We enjoyed our test drive very much and his ability to stay engaged and teach us about the car. We left for a bit to test drive cars at other dealerships and decided to come back as we felt the C300 was the best option for us. The Certified car was a Value, plus the additional warranty was a bonus. This is my fourth car purchase through a dealership, and bar none the quality of the experience has been the best. We had to wait a little bit for the Finance Manager as there was another customer finishing prior to us, but he stayed late past their business hours to complete our application and was extremely accommodating. I normally am very impartial to sitting down with Car Finance Managers, but Patrick understood exactly what our end goal was. You could tell he wanted the best for us. We were able to secure rock star ARP (1.74%), lower rate than I was pre-approved with at our bank. We could not be happier with the quality of service and our purchase. We plan to be Feldmann Customers for a very long time, Thank You!

Yet another bad experience with the service department. Seems that the reviews tend to skew 'sales=great and service=mixed".

A specific, facts-only example from this time:
Due to the temperature extremes we experience in MN, I asked that the tires be inflated to the door jamb pressure, not the gas-cap pressure. (This technique of inflating the tires to at least 40lbs is widely used to prevent/clear the low tire pressure warning.). The service manager wrote that write on the sheet. I get the car back and they clearly stated that they inflated the tires to the gas cap pressure, explicitly ignoring my instructions.

I had a wonderful experience purchasing an SLK 300 automobile from Feldmanns. I have been buying Mercedes from Feldmans for over 35 years. My salesman Matthew Olsen was terrific to work with. I got the car I wanted at an affordable price. I would recommend this dealership to anyone looking for any Mercedes models. I know I can always depend on Feldmanns for Sales , Service ,Customer care , They have it all. Mike Kronstedt

I have purchased two cars from Feldmann Nissan in the past three years, and had most/all of the service done there (including periodic maintenance) as well. EVERY time, without fail, they have met or exceeded my expectations. The most recent was the first oil change for my newest car - and Ashlee was great. Welcomed me in, fully explained everything, and escorted me to the waiting area. Said it might be an hour, as they were rather busy... but it was actually about 1/2 hour, including the complimentary wash. As always, everything was done incredibly well, car was clean and ready to go.

Yes, an oil change is a simple process, but I have had many other experiences here at Feldmann service - and ALWAYS I am satisfied.

They roll out the red carpet for all their clients.

Deserves a five star as our buying experience was excellent . We were attended to by Veronica Garcia, it was an absolute pleasure to be shown around by her. No force selling no cold behaviour. We went around mid afternoon Saturday and by 5 30pm we received a call about our loan approval and we drove out with our new Merc at 6.45. Veronica and the finance director stayed back so that we could go happily back in our car.
Proud to say that Merc not only has amazing cars but also has wonderful people to sell them.

I recently bought a MB C300 Coupe Convertible from Feldman Imports. Feldman is probably the best buying experience in the country and Jack Woodring is an amazing sales person, giving you a tremendous experience. Jack takes his time, wants to make sure you buy the right car for you and follows up afterwards multiple times in case you would have questions. The entire buying process is a ton of fun and that makes that Jack's customers are loyal Mercedes-Benz Brand Ambassadors. Great job Jack and looking forward to continue to work with you for the years to come! Terry Ceulemans.

I have purchased over 25 vehicles from many different places, and Feldmann blows any experience I've had out of the water! Zac is by far the best salesman I've ever done business with. Both Zac and the finance team worked very hard to get me into the vehicle of my dreams, and I couldn't be more grateful for their service and professionalism. I will be a life-long customer and will always refer my friends your direction. I cannot thank you enough for making the process smooth and easy. Thanks again for all that you did for me!

i purchased three cars from feldman nissan and i have had awesome service from ryan dwyer and i would not think of bringing my car anywhere else. ryan takes the inconvenience out of servicing a car

I can always trust Feldmann's Service Department. They never suggest unnecessary repairs and always answer all of my questions. They take excellent care of me and my Xterra. I find that they are financially competitive as well when it comes the cost of service. Servicing my vehicle is hassle and worry free with Feldmann's.

Really professional and fancy place/cars but their prices are above the regular market prices.

I recently leased a vehicle from Feldmann Imports. From start to finish, this was the best dealership that I've experienced. My Sales Consultant, Matthew Sack, has renewed my faith in the vehicle lease/purchase process. Honestly, I can't say enough good things about him. If you are in the market for a new vehicle, give Matt a call.

My service experience has always been excellent. They understand customer service!

I just by unannounced. Service fit me in and timely completed repair. Great service!

I recently visited Feldmann to get an issue with my tire/rim inspected. Although paying for repairs is never fun, their customer service is excellent and they work with you to find the most cost effective solution for your repair.

Paul Rupp was my Service Consultant, he did a great job getting me in and out quickly. Their staff overall does an excellent job of customer service.

Amazing experience making my first vehicle purchase. Very friendly staff made me feel at ease and like family. Definitely will be back!

Feldmann Imports provides 5-star service and they are committed to pleasing their customers. I have leased 3 Mercedes-Benz vehicles from Scott Babcock and he is exceptional in handling the sales process (no hard pitch, no gimmicks). In January 2017, when I was considering a new lease, Joe Feldmann got involved in the sales process and genuinely heard what I needed/wanted in a car, so I had two top individuals helping me walk off the lot with a car that I JUST LOVE. Feldmann Imports went above and beyond to make sure I was the happiest of customers.

I appreciate the service department the most. Ryan does a great job and the waiting area has everything I need to work for a few hours while getting my car serviced.

Sarah Britney was awesome! We recently purchased a CPO GL 450 and she went above and beyond the line of duty to ensure that all of the issues were addressed. She kept us updated on the progress and when the vehicle was ready, spent much time with us, explaining all of the great new features. We would definitely recommend Sarah for anyone looking for a new or CPO Mercedes.

We had a great experience buying our pre-certified Mercedes from Feldmann. Cathy and the whole team were there to assist and answer questions for us. Very professional! Thanks and take care. Erich with a "h".

Our experience with Jack was enjoyable. Jack was helpful, knowledgeable and welcoming. The vehicle orientation with Zachary was wonderful as well.

Thank you

TNT

GO TO SEARS IMPORTS INSTEAD. I purchased a car here in 2017 and the pre-owned car service was amazing. So I decided to refer my mom to this dealership to buy a car after she totaled her prior vehicle and we have had a TERRIBLE experience. The detailing they did on her certified pre-owned vehicle was absolutely terrible. She had to have the entire hood of the vehicle painted to cover all the chips they didn t cover in the detailing . A couple months later (1,000 miles max) she had to replace all 4 tires which Feldmann refused to pay the expenses for. Her brakes have been squeaking since she purchased the vehicle and they won t respond to her inquiry to fix them. If you want to purchase a pre-owned vehicle and pay an extra $5,000 in service they should ve done prior to you purchasing the vehicle, come to Feldmann! They ll find a way to take your extra money. If you want a good deal and a beautiful Mercedes, go to Sears Imports.

I highly recommend working with Matt Sack! I don't typically enjoy car dealerships as I find the salesmen can be pushy. However, Matt was very knowledgeable and helped me find the right car to fit my needs. Shout out to
Jerry Moore for being super nice to my dog, "Coco". We appreciate your amazing service!

Great customer service just stopped by the service department and Cory was very nice and helpful to .

Paul was a rock star at helping me through all my GLK repairs.

Thanks for the excellent customer service. :-)

We bought a 2012 preowned Murano with our salesman Abbes Khamoni. Our entire experience with our purchase was outstanding. We really liked working with Abbes. He was so knowledgeable about the Nissans. We had been looking for months and he was definitely one of 2 out of scores of salesmen whom we spoke to that really seem to have learned the product. He was very pleasant throughout the process as were the entire staff. Brandon was great with the financing, Amanda completely on top of it with the aftermarket items, and Mr. Feldman really closed the deal for us on Feldmann when he offered to replace the dented bumper protector at no cost.. The only thing i did not like was that the fellow who drives the courtesy van had a cup out for tipping. I did not think that was appropriate and had never experienced that for a courtesy ride before. Just seemed to take away from the experience. Small thing but everything about the operation is so top notch that I felt i need mention it.

Mr. Greg always personable. He listens and helps with current promotions.

Sent in multiple requests for car information. It took them multiple days to get back to me, only to receive sorry, the car you asked about was sold yesterday funny thing is is that it s still up on auto trader. I believe they don t want to sell to you if you already have a loan setup!! It interferes with bank kickbacks!!!!

Matt Sack is an awesome salesman. He went above and beyond to get the car that we want.

I worked with Jack Woodring on leasing a 2019 Mercedes-Benz E 300. I found Jack to be very professional, friendly and knowledgeable throughout the transaction. Jack followed-up after to make sure everything was okay which tells me he cares about his customers. I highly recommend Jack Woodring for your next lease or purchase at Feldmann imports.

I got my first Mercedes about 2 years ago. I was a little nervous about having such a fancy car but the staff at Feldmann's made me feel at ease from the moment I got it. In particular the service given to me by John Pfeiffer has been outstanding! He remembers me every time I have come in whether for a scheduled maintenance or when I have had self incurred problems - I actually look forward to bringing my car in for service! I have recommended John to friends who bought their cars at other places and will continue to rave about him to whoever will listen. Thanks!!!!

Wow, I bought my Merc E400 sight unseen from Matt Sack and had it shipped to east coast, was pleasantly surprised at how mint it was ( preowned) They made the process easy and solved for everything. Thank you Matt and Feldman Imports for making car buying great again!

Flawless service experience. I had my 40,000 mile service done. Ryan got me checked in a set up with a loaner car in just minutes. When I came back to pick up my car later that afternoon, the service tech explained what they did and sent me on my way.

James Raymond and Feldman Imports Mercedes-Benz did a great job for us! We really felt taken care of, and had an excellent purchase experience with them. We would highly recommend the salesperson we worked with, and the dealership to others!

Had a great buying experience from the moment I walked in the front door. Jack Woodring took great care of me through the sales process, delivery, and post-delivery outreach. I am a 3- time buyer from this dealership, glad to have worked with Jack on this third vehicle! Highly recommend.

I had the pleasure of working with Matthew Sack in the Sales Department for the purchase of my vehicle. Matthew is incredibly knowledgeable, responsive, respectful of my time, and listened to my wants and concerns.

The entire experience from start to finish was truly amazing. Everyone on staff is professional, friendly, and ready to provide the most most amazing customer service experience to anyone that walks through those doors!

Special shout out to Carrie Rabe, and Jor Cha! I ve found my dealership for life!

I recently purchased a car from the dealership and dealt with Greg Clark. He was very helpful, knowledgeable, and personable. Moreover, the dealership honored a pricing mistake that they made. I would definitely recommend purchasing a vehicle from Feldmann and specifically Greg Clark.

Have 3 cars from these folks and they really take care of you

We purchased a new Ml350 in Dec. of 2014, the negotiations were typical of any car dealer, maybe harder. If I was to rate Feldmann's on just the service department, it would be 5 stars. (Prices are relative to the service) The reasons for the 3 stars is everything else. When you buy from them, the car is rare and valuable, when you come back to deal, the car has little value! We had challenges even getting calls back from the store. My wife took our car in to get a bid for selling the car to them, they made her wait over 30 min. for her appointment, and then lowballed the price. After 2 years of loyal service, we were treated like strangers!

This is probably the worst purchasing experience I ever had. Be sure they will rip you off, I mean they will try to get every penny out of you (especially if you are not a good negotiator). Now I know how they can afford such a nice locations. A tip for those who still want to try, pretend that you are leaving they location and you will see change from "that's the best we can do" to "let me see if I can give a better price".
Another thing, they are really good on trying to get you back for service BUT they will never reply any other question regarding your vehicle. I sent several email a couple months ago with general questions about my Nissan to Taylor (salesman) and I am still waiting for a reply. HOWEVER I received 3 phone call to schedule a service (last call a few days ago). This is another proof that they are only after your money and don't really care about you so be careful. I never felt so cheated!!

Matt was amazing from beginning to end and made sure I was completely satisfied with my new vehicle purchase. His no pressure approach and product knowledge made my experience comfortable and seemless.

0ne word to describe my experience at Feldmann Imports- Exceptional! Matt Sack is a true professional, respectful of your time and makes any transaction seem flawless. I ve purchased several vehicles at Feldmann s, and always know I will be taken care of with a level of service which is impeccable! Matt Sack is one of the best and my go to salesman.

Diamond is an exceptional employee. She is intelligent and personable.

I just wanted to share my recent positive experience at Feldmann Imports with Jack Woodring. In the past I have had some really horrible experiences while purchasing vehicles. I have to say, I only have to report a high degree of professionalism in my dealings with Jack. This gentleman was knowledgeable, friendly and not pushy. In the past I have felt that I needed to break out my polygraph instrument when buying a car, but not with Jack. Without a doubt we will be back because of this experience. Thanks, Mike

Went in for an Oil change today. It was scheduled at 12:00 and I did not get out of the shop until 1:45. The people are friendly and very helpful however 1:45 minutes for an oil change is unbelievable. You can get the same service anywhere else in 30 minutes or less. Feldmann should think about how they can steam line their oil change service. It is not a complicated process and should be well understood by the technicians. How about a 30 minute guarantee Feldmann. Your service department does a great job but it takes way to long. I have been there 5 times now for an oil change and all but one took well over an hour to complete. It is time to pick up your game on a simple service like an oil change. By the way these were not the Service plan A or B oil changes just oil and a filter.

Top notch service from sales to finance and the service department!

I must say Clayton Chessen is one stand up guy. Very courteous and professional, and not at all a hard closer. Hands down the best experience I've had at a dealership, remarkable staff and excellent ammenities. I must be honest though, I did not purchase from him. I ended up being too attached to my current car to be able to trade it in. I enjoyed working with him so much that I felt so bad that he wasn't able to earn my business but alas he knew that I didn't love the car and didn't push for the close. Thank you so much, again Clayton.

The sales rep C.J. was friendly. He also went above and beyond in customer service.

Fantastic experience @ Feldmann! Worked with Matthew Sack who went above and beyond. After visiting several dealers, this was by far the best experience. Thank you Matthew Sack!

My experience was outstanding. Manny the car sales associate was extremely professional both at the time of the sale and post closing the deal. He did a great job walking me through all of the car features.

The business manager that handle the financing paper work was very friendly and knowledgeable about all of the options for buying or leasing.

I would rate the experience as best of class.

Matt Sack was easy to work with. No pressure sales and listened to my concerns. I ll work with him again next spring when I purchase a new convertible.
Dr Armand

From scheduling of the service appointment to pick-up, everything went great! We had a Saturday appointment, and Kristine helped us. She took careful notes about you concerns, and made sure the vehicle was done in a timely manner. The shuttle service is outstanding- took us to Southdale for shopping and picked us up when the car was done. Very highly recommend Feldmann Imports- outstanding sales and service staff!

I brought in my car to the Mercedes service department for a headlamp bulb change. Mr John P was my service advisor. Apart from the expedient service which I got, the bulb was fixed for free. I paid for neither the service nor the bulb. I am sure that I would have spent at least $50 for this type of visit if I had visited other mechanics. I am not a new customer of feldmanns mercedes but I must say that little gestures of this nature impress me and I will keep coming back.

Purchasing from Feldmann is an awesome car buying experience. Our second Benz purchase from the dealership and a truly perfect experience. Bill Sigel was excellent in Finance. Worked out all the details in financing, going above and beyond, to save us money and get everything we wanted without us asking him to do this. Then Bill calls us a few days later and states he found an even better deal (which he did) and saved us more. Mind you, he is in finance. Not a salesman.
Scott Babcock was also awesome. No pressure on buying. Just asking us what we were interested in and how he could help us. Never pushing us. Then, once we had purchased, took all the time we needed to go over every feature of the vehicle.
Finally, Ashley. Excellent customer support and service. Working everything out and making sure to teach us what Scott did not.
Feldmann has an excellent staff. It has to be one of the best dealerships in the metro area. We come a long way to buy our cars and are so very pleased with them, their service and treatment of us as a customer!

I really had a very good experience at Feldmann Nissan, everyone was so friendly with a nice smile. I just wanted to say thank you very much for being very helpful and understanding to my needs.Abbes you are simply the best.