Randy Snyder

Review of Feldmann Imports

Went in for an Oil change today. It was scheduled ...

Went in for an Oil change today. It was scheduled at 12:00 and I did not get out of the shop until 1:45. The people are friendly and very helpful however 1:45 minutes for an oil change is unbelievable. You can get the same service anywhere else in 30 minutes or less. Feldmann should think about how they can steam line their oil change service. It is not a complicated process and should be well understood by the technicians. How about a 30 minute guarantee Feldmann. Your service department does a great job but it takes way to long. I have been there 5 times now for an oil change and all but one took well over an hour to complete. It is time to pick up your game on a simple service like an oil change. By the way these were not the Service plan A or B oil changes just oil and a filter.