Jack W

Review of Feldmann Imports

Unbelievably great customer service. I was on the...

Unbelievably great customer service. I was on the road out of state and had handling issues with my car at 5PM Friday night Dec 28 just before the holiday weekend. I pulled into Feldmann and the service consultant Don Andrews took care of me and checked in my car, guaranteeing me that first thing Sat morning they would start working on my car and get me back on the road. Don set me up with a free loaner and I continued on to my sisters house. As promised, Sat morning they called to tell me they had fixed my car. When I went in to pick up my car, I asked to talk to the technician and they had Brian come out and talk to me about the repairs. Brian was great and took lots of time to discuss the issues and exactly what he did and setting he had put in.
In my opinion, this service was way beyond standard service and I would highly recommend Feldmann Imports.