Crystal Cecka

Review of Feldmann Imports

My Boyfriend and I decided that we were in the mar...

My Boyfriend and I decided that we were in the market to replace one of our cars with a 2010 or 2011 Luxury Sedan. We had been looking at a few used models/brands, one being Mercedes. We had found two models online at Feldmann's Website and decided to visit the dealership to Test Drive. I was a little nervous about going into Feldmann as I have been to other import dealerships and they tend to be sort of 'snobby.' We were greeted promptly by the friendly staff. We worked with Boris who sat down with us to find the two cars in the inventory. We spent some time reviewing the information about the car, KBB & History Report. He was extremely knowledgeable about the C300 Sport and helped us understand all of the features. We enjoyed our test drive very much and his ability to stay engaged and teach us about the car. We left for a bit to test drive cars at other dealerships and decided to come back as we felt the C300 was the best option for us. The Certified car was a Value, plus the additional warranty was a bonus. This is my fourth car purchase through a dealership, and bar none the quality of the experience has been the best. We had to wait a little bit for the Finance Manager as there was another customer finishing prior to us, but he stayed late past their business hours to complete our application and was extremely accommodating. I normally am very impartial to sitting down with Car Finance Managers, but Patrick understood exactly what our end goal was. You could tell he wanted the best for us. We were able to secure rock star ARP (1.74%), lower rate than I was pre-approved with at our bank. We could not be happier with the quality of service and our purchase. We plan to be Feldmann Customers for a very long time, Thank You!