J Alexander

Review of Feldmann Imports

We purchased a new Ml350 in Dec. of 2014, the nego...

We purchased a new Ml350 in Dec. of 2014, the negotiations were typical of any car dealer, maybe harder. If I was to rate Feldmann's on just the service department, it would be 5 stars. (Prices are relative to the service) The reasons for the 3 stars is everything else. When you buy from them, the car is rare and valuable, when you come back to deal, the car has little value! We had challenges even getting calls back from the store. My wife took our car in to get a bid for selling the car to them, they made her wait over 30 min. for her appointment, and then lowballed the price. After 2 years of loyal service, we were treated like strangers!