Carmel Car & Limousine Svs

Carmel Car & Limousine Svs Reviews

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Excellent flexibility. We woke at 4 and found our ...

Excellent flexibility. We woke at 4 and found our flight delayed 4 hours. Even though the car on its way to us they changed pickup time at no charge.
This is my review and I am awarded $10 Car Cash from Carmel for sharing it'

I was traveling with a 10 yo and we were both carr...

I was traveling with a 10 yo and we were both carrying luggage. Carmel limo made it easy for us to get from JFK to our upper east side location. Driver was safe and we had a pleasant ride. This is my review but I am awarded $10 Car cash from Carmel for sharing it"

Usually I use quick Q ride but they seemed out of ...

Usually I use quick Q ride but they seemed out of business due to COVID-19. I got a discount coupon $54 minus $6 =48. We were two people with three suit cases and two carry ons. The driver said he needed to charge $10 more for two carry ons. Since we had never charged small bags by QUICK Q we were not happy. The car was dirty, old, and very small, and his driving was very dangerous. At the end of the ride I was charged $68.25 and my fare was $62! Why $14 more??? I questioned but the driver said it was toll included but the toll was charged separately. He pushed me to pay, and asked me to hand my card. While I was really unhappy he said I needed to pick up other customers . Terrible experience and I will never ever use Carmel in my life.

My husband and I were visiting from Arizona and we...

My husband and I were visiting from Arizona and we used this car service to and from JFK, as well as through out the city a few times. Each trip we had excellent drivers, clean cars, and great experiences. I highly suggest this to anyone looking for an inexpensive car service. This is my review and I am awarded $10 Car Cash from Carmel for sharing it.

Our vehicle arrived quickly. The driver loaded our...

Our vehicle arrived quickly. The driver loaded our bags and helped us enter the vehicle.
The vehicle was very comfortable and the driver was careful and professional.
We will continue to use Carmel Car Service when traveling in NYC.
I have been offered a $10 coupon for writing a review, but it didn't influence my rating.

Mekhail was my driver, he was very friendly. Arriv...

Mekhail was my driver, he was very friendly. Arrived earlier but did not rush me and waited outside which was actually perfect because I had wanted to leave a little earlier than the time I booked. He was a great driver and was very pleasant. Pricing was also reasonable. I would definitely book again! Also they are pet friendly, I brought my dog in a carrier and there were no issues.

This is my review but I am awarded $10 Car cash fr...

This is my review but I am awarded $10 Car cash from Carmel for sharing it. Quickly booked on line and the car showed up 10 minutes early and called to say outside. Helped with luggage and great driving. Will use again.

I was a bit anxious about using Carmel Limos becau...

I was a bit anxious about using Carmel Limos because of the reviews and also because I was coming from the Netherlands and didn't have a cell phone to call them with. My plane arrived later and customs took awhile so I thought that I would get charged more or I'd miss my car-- yah lots of worries.

It was all very smooth despite the airport being so busy. I used the free phone in the terminal to call Carmel and 10 min. later they were at the pick up sign like they said they were going to be. My name was in the window so I knew which car was mine asap.

(This is my review but I am awarded $10 Car cash from Carmel for sharing it. I was compelled to write the review because I had a much better experience than anticipated. I was going to book them again regardless of this car cash award but remembered that I could get it... so wrote my review a bit quicker!)

Great driver. Clean car. On time and best price....

Great driver. Clean car. On time and best price. Saturday night ride from New York to New Jersey for a wedding. I will receive a $10 cash credit for writing a review but this in no way has affected by review. Carmel pricing was truly better than Uber or Lyft.

The driver was on time,polite, helpful, quick but ...

The driver was on time,polite, helpful, quick but safe ride. We have found this to be generally true for all our Carmel rides. This is my review but I am rewarded 10$ car cash from Carmel for sharing it.

Great car service. I use them every time I m in NY...

Great car service. I use them every time I m in NY. They re super reliable and always on time (even early). Nice clean cars and excellent service drivers.
This is my review and I am awarded $10 Car Cash from Carmel for sharing it.

Fantastic service! The driver was prompt, and cour...

Fantastic service! The driver was prompt, and courteous, We usually do a car share but this was so less stressful. And clean! Will happily use Carmel again. This is my review but I was awarded $10 Car cash from Carmel for sharing it.

Carmel was very accommodating and my driver was su...

Carmel was very accommodating and my driver was super nice and helpful. I had lots of luggage which he patiently stacked in trunk and back seat. Great experience all together! Thank you!
This is my review but I am awarded $10 Car cash from Carmel for sharing it

Super smooth experience for airport pickup via the...

Super smooth experience for airport pickup via the app. They tracked when my flight landed, gave me a button to press when luggage was in hand, and told me exactly where to meet the driver who arrived in less than 10 minutes. Disclaimer: This is my review but I am awarded $10 Car cash from Carmel for sharing it.

I booked ahead of time for a trip from LGA to JFK....

I booked ahead of time for a trip from LGA to JFK. My driver (John) arrived on time and in a super spacious and exceptionally clean car! Actually couldn't have asked for a more perfect experience and I will be booking John again for my return trip.

Disclaimer: This is my review but I am awarded $10 Car cash from Carmel for sharing it - I would've left this review for free though. John's just that nice.

Used this service from the air port. Called after ...

Used this service from the air port. Called after picking up bags and a car was there in less than 5 min. Very easy. Car was clean and driver was polite. Price was also very fair. Would recommend and will use again.

As usual, used Carmel to take us from NYC apartmen...

As usual, used Carmel to take us from NYC apartment to JFK.. On time, delightful driver who was very friendly, and brand new car!! The Black Caddy was immaculate and looked new. And very comfortable.
I intend to use them to and from the airport, instead of Lyft/Uber that have only mostly very worn, smaller cars and the few dollars difference which is hardly noticed when taking a trip, is not worth the disagreeable experience , compared to being pampered today!! Great going Carmel!!

Great service! I didn't have the app at the time b...

Great service! I didn't have the app at the time but it was very easy to book online. Will download the app for next time. Driver was very punctual and price was better than the competition for the car type we needed (large SUV or mini-van). DISCLAIMER: This is my review but I am awarded $10 Car cash from Carmel for sharing it. It is nevertheless a real and truthful review, I will use the service again in the future and definitely recommend it.

We saw a sign in the terminal building installed t...

We saw a sign in the terminal building installed the app and called the car. The driver was very friendly and nice to chat with he got us to where we're going and the car picked us up promptly.
"This is my review but I am awarded $10 Car cash from Carmel for sharing it"

Fast pick up. Great driver. Recommend and would us...

Fast pick up. Great driver. Recommend and would use again definitely to avoid dragging baggage through transit system. "This is my review but I am awarded $10 Car cash from Carmel for sharing it"

Tonight was my first ride with Carmellimo. I was ...

Tonight was my first ride with Carmellimo. I was picked up as promised from JFK and delivered to my destination in Manhattan without complications. The car was clean, the driver kind. When someone at the airport tried to "snitch" my ride, the driver corrected it and called me to find me. I will definitely use again!
I was offered $10 in future discount for this review, but I honestly would have said this without that!

*This is my review but I am awarded $10 Car cash f...

*This is my review but I am awarded $10 Car cash from Carmel for sharing it.* My driver arrived early and called to ask if we were available to start the trip early. We did. He assisted with our items. We had a bit of trouble getting to the exact location upon arrival, but no major issues.

Used Carmel for the first time today to get me to ...

Used Carmel for the first time today to get me to LaGuardia and I could not have been more pleased! I needed to change my pick up time and couldn t figure out how on the app, so I called and they changed it in a minute. My driver arrived early which was great for me and they sent me a security ping so I could make sure I was getting in the right car. Driver was friendly, car was spotless and the cost was $30 less than what I had been paying another company. New customer for life!! (My honest opinion, but I am receiving $10 in credit in return.)

I had a quick one-day out and back trip to attend ...

I had a quick one-day out and back trip to attend a family event. I knew my time would be limited but wanted to pack as much fun in as I could. Within 7 minutes of my flight landing at LGA< the Carmel Limo driver picked me up, knew the back routes to circumvent traffic slowdowns, and brought me to the family event with time to spare. Great service - my go-to car service whenever I m in the tri-state area

I exclusively use Carmel for all my business a d p...

I exclusively use Carmel for all my business a d personal travel to and from the airport. Always on time, always a smooth ride, clean and reliable. Even though Carmel is generously offering $10 on my next ride when I post this, I would still give the same rave review for free.

Usually: 1) on time; 2) good drivers; 3) reasonabl...

Usually: 1) on time; 2) good drivers; 3) reasonably good navigation--although mostly dependent on GPS devices; 4) cars are clean and well maintained; 5) prices are OK except during "peak" when they are quite expensive. Regular service is good but sometimes they over book and then cancel at the last minute.

All went very smoothly, on time, no bad surprise, ...

All went very smoothly, on time, no bad surprise, and professional. I take them each time I need to be able to reserve in advance, even middle of the night.
Thanks

'This is my review and I am awarded $10 Car cash from Carmel for sharing it'

Excellent and professional service. The driver arr...

Excellent and professional service. The driver arrived exactly on time and was very helpful and courteous. Please convey my appreciation to the driver Kuldip. Definitely will use Carmel in the future.

Disclaimer: This is my review and I am awarded $10 Car Cash from Carmel for sharing it'

I used Carmel again for an early morning pick up to JFK yesterday (14 Jan 2020). They provided driver information and car location over the internet which was extremely helpful and a great innovation. Car arrived again exactly on time and driver was courteous and helpful. Excellent service again. I understand they are extending their service internationally. Looking forward to using them again.

Disclaimer: This is my review and I am awarded $10 Car Cash from Carmel for sharing it'

Driver was rude, spoke on his phone loudly the ent...

Driver was rude, spoke on his phone loudly the entire 1.5 hour long trip. Didn t get my luggage out of the car at end of the trip. He didn t give me any option but maximum tipping of 25% ? And I was overcharged. He said he would send me a receipt and I never got one. I emailed the company twice about this and NO response. Terrible service. Do not recommend.

Worst car service ever. Left us waiting for almost...

Worst car service ever. Left us waiting for almost an hour. We kept calling and they kept telling us 10 minutes. Then finally a nice man named Herb in dispatch finally confirmed a car for us. Herb is great...the car service is absolutely awful and we would NEVER USE AGAIN!!!!

Used carmel car service yesterday from ewr to wynd...

Used carmel car service yesterday from ewr to wyndham midtown 45 in Manhattan. Driver picked us up within 5 minutes of retrieving our luggage and was extremely courteous. Took the time to tell us about different parts of the city as we were driving. His name is Kala. Will be using them on return trip to ewr and exclusively whenever we come to the city, which is every year in January.

I decided to book a car thru Carmel to bring my El...

I decided to book a car thru Carmel to bring my Elderly Mother and Elderly Aunt home from the city late evening. They told me when they got home that they were very content with the service and felt SAFE. That was my main concern and theirs. The company is reputable and hire their drivers so they know who they are. I like that they have a map like the other car services so I could see their ride home. So glad I used them and will definetly use them in the near future.
This is my review and I m also rewarded a $10 car cash from Carmel for sharing it.

They had a sign for this car service at the airpor...

They had a sign for this car service at the airport. We downloaded the app and plugged in where we wanted to go and within a few minutes the car showed up. We had a picture of the driver and his car on the screen, along with the car number. And there is an option to ping the driver before you get in to make sure you are getting in the right vehicle. I felt completely safe and the driver was very safe. We got to our destination safe and sound. I am being paid a $10 car credit for my review but this is an honest review of a great new service that s trying to get it s name out there!

I've almost always had good experiences with Carme...

I've almost always had good experiences with Carmel. They're reliable and the cars are in good condition, particularly if you pay up the few extra dollars beyond the basic. And no surge pricing! I like that I know the car will be waiting downstairs for me even if I'm running a few minutes late.
For transparency purposes, I am being rewarded $10 for this review. However, this payment has not impacted my comments.

Fastest ride from the upper west side to Newark Ai...

Fastest ride from the upper west side to Newark Airport I ve ever taken. My driver went out of his way to select the fastest route. And was helpful with our bags. We tipped him very well. This is my honest review although Carmel will give me $10 in Car Cash for posting it.

Perfect. My first two experiences with them went n...

Perfect. My first two experiences with them went nice and smoothly. The phone calls to setup the appointments were simple to setup and were handled professionally. The drivers were on time, nice and got the job done smoothly, without any troubles or annoyances. The cars were clean and had comfortable seats. The prices were reasonable. I'll definitely use them again when needed. This is my honest review, but I am awarded $10 Car cash from Carmel for sharing it.

We always use Carmel when we come into New York Ci...

We always use Carmel when we come into New York City! They are so dependable! Always on time, really nice drivers and a great price. We tell everyone coming into the city that they have to use them!

This was my first time using Carmel and I reserved...

This was my first time using Carmel and I reserved it a week in advance to take me from JFK to Times Square on a Wednesday at around 2pm. When I got to passenger pickup and used the app to Show Me My Car it just spun and spun and spun and spun and spun - well you get the idea. Granted I was using T-Mobile but I shouldn t place blame there since the Carmel app did this same thing the next time I used it as well. Anyhow when the driver arrived he was super friendly, got out and put luggage in trunk for us. The car was a bit warm for me but fine for my wife and daughter. It was a good ride for my first time experience. I didn t rate excellent only because of the fact I had to call since the app just kept spinning and spinning.

Please note: This is my review but I am awarded $10 Car cash from Carmel for sharing it"

I've tried 7 ride apps so far, and this is my favo...

I've tried 7 ride apps so far, and this is my favorite.
I've taken rides with Carmel at least 10(+) times now and shared cars with friends using Carmel.
This is my honest review, and I am awarded $10 Car cash from Carmel for sharing it. Which is great. They're constantly rewarding customers in various ways, and the cars are always in top condition.
Use a sign up code when you start, and they'll give you 6$ off your first 6 rides--at least at the time I'm writing this.
Otherwise: The drivers are kind, polite, and timely. I've never had a late ride, scheduled or not. I'd definitely recommend for any trips to or from the airport. Where with Uber and Lyft I've had late drivers, drivers who fell asleep while driving, drivers who refused to wear masks, etc (not that I'm saying that's the rule--just my experience of their services), and I've had multiple issues with getting double or triple charged, once even having a driver threaten to take my suitcase and leave if I didn't tip the exact amount he asked, Carmel drivers have been incredible. Predictable prices, personable characters, and traffic-safe trips have been the Carmel standard.
When you schedule a ride, they'll call ahead when they get there (always early but not too early). Drivers use proper health protocols, and in the past I've had drivers provide water and hand sanitizer of their own volition.
Prices are highly competitive, and the app is reliable.
I've taken cars to Newark, La Guardia, and JFK. At the moment, Carmel cars are probably the safest and most reliable travel transport option barring contracted personal drivers or the like.

Driver used the excuse of toll charge to get us to...

Driver used the excuse of toll charge to get us to pay him more in tips. We know because we had used another company a few months previously and that driver never mentioned about paying for a toll to Boston airport.
This company needs to hold their drivers accountable better.
Use another company in future

I was very satisfied with my most recent trip with...

I was very satisfied with my most recent trip with Carmel Car Service. The representative who made the reservation was courteous, helpful, and efficient. The driver arrived on time (actually a few minutes early), was friendly, and clearly concerned that we should be comfortable in his car. He chose efficient routes and got us to our destinations (we were making two stops) quite quickly. This was my third trip with Carmel. I expect to use Carmel again soon.

I'm being awarded $10 credit for this review, but ...

I'm being awarded $10 credit for this review, but I would have written the same with no compensation! The contact with dispatch was very thorough. Our driver arrived right on time. The van was immaculate. Our ride over to the city was very pleasant. We will be using Carmel Limo again for our departure AND recommending them to our friends who come to NY.

Had a great experience! Their app, customer servic...

Had a great experience! Their app, customer service people and drivers are all outstanding. Such a better experience than Uber, which charges more and whose customer service is 100% fake news. Sad! Will be using Carmel from now on. An honest, friendly and reasonably priced service. Shout out to John, from Trinidad, who was spectacular! (PS. these cats gave me a $10 credit to write this review, would ve probably left it anyway though)

We were picked up right on time, notified by text ...

We were picked up right on time, notified by text as soon as our plane landed and given enough time to go thru customs. Driver got us home in great time. Totally pleasant experience! I

declare this is my review. I am awarded $10 Car cash from Carmel only for sharing it.

Using Carmel was a great experience!!! They were o...

Using Carmel was a great experience!!! They were on time and very professional!! I would recommend them over and over again.

This is my review, but I am awarded $10 car cash for sharing it.

Got to JFK on time which was great but our driver ...

Got to JFK on time which was great but our driver drove like a 15 year old. On the gas and off so much that we literally bounced back and forth the whole trip. On top of that, the car had such a bad stench , we had to crack the windows.

DRIVER WAS EXACTLY ON TIME...POLITE AND DROVE SAFE...

DRIVER WAS EXACTLY ON TIME...POLITE AND DROVE SAFELY.
I WAS VERY SATISFIED WITH THE TRIP FROM JFK TO THE CITY.
I would write this review even if Carmel was not offering a monetary incentive . I have been using Carmel for over 20 years and they have gotten alot better over that time. Have not had any problems with their service for the last 10 years.

Everything was great except the driver said that t...

Everything was great except the driver said that the company requires charging $19.75 in tolls for Newark when he took Routes 1&9 and thus only had the Holland Tunnel toll, which is $16.00. There s no valid reason for this overcharge. Particularly since the driver was prompt and a good, safe driver.

I used Carmel Limo from Newark Airport to Manhatta...

I used Carmel Limo from Newark Airport to Manhattan. It was easy to book and you can include tip and tolls online. They have an app that makes it easy to book or with a web browser. The car was a very new and clean Ford Expedition and the driver was courteous and drove safely. The fare $83 including tax, tip and tolls. I will definitely use this service again.

I received a $10 credit for writing this review.

Great car. Great driver. Carmel went through a roc...

Great car. Great driver. Carmel went through a rocky patch but now is back in the driver's street. Very good experiences all around. Have used them many, many times and always excellent service--even during the Covid crises.

Reliable! Reliable! Reliable. Although I am receiv...

Reliable! Reliable! Reliable. Although I am receiving a $10 car cash bonus from Carmel for posting this review, the truth is Carmel is my go to service for airport trips. Great cars;great drivers.

I use the Bellhop app and saw Carmel's price was 5...

I use the Bellhop app and saw Carmel's price was 50% of Lyft or Uber so i decided to try them. These guys struggle to compete with the seamless experience of using Uber and Lyft. The app works... Sort of. It took 15 minutes and 3 phone calls to/from dispatch to find the driver. The car was a beat up minivan and the Chinese driver could speak no English at all. Wanted me to enter the address in his phone (which was only typing Mandarin characters). He was a decent driver but didn't use turn signals once in the hour drive from Manhattan to Connecticut. He also took a very long route, but as i couldn't communicate with him, i couldn't explain the proper route. When i tipped him 15% (for a less than impressive overall experience) he acted like I'd stolen from him. If i can save $50, I'll probably use them again but only if I'm not in a hurry! PS - I was offered $ to write a review, which i did not accept.

I booked online from overseas. The price was simil...

I booked online from overseas. The price was similar to Uber. I didn t have a US phone sim so I wondered how it would work out, but no problem was encountered. I got off the plane made it through immigration and called using a WiFi app. I told them what I was wearing and they told me where to stand and wait. It was simple and efficient. I had an excellent and experienced driver. I will use them again.

Carmel is the best! Have had no issues with them t...

Carmel is the best! Have had no issues with them the five years we have made our annual trip to NYC. Very courteous nd professional.

This is my review but I am awarded $10 Car cash from Carmel for sharing it"

Very good, efficient, and safe service

Very good, efficient, and safe service
Received a small token for this review, but just want say that I will continue using this company for it s services.

The driver called me in advance of my pick-up time...

The driver called me in advance of my pick-up time to confirm where to pick me up. When he arrived he called to let me know he was outside. He took the shortest route and got me to my destination quickly. It was a perfect trip. "This is my review but I am awarded $10 Car cash from Carmel for sharing it"

Had another great ride with Carmel Limo today out ...

Had another great ride with Carmel Limo today out of LaGuardia airport. I ve used them twice before for transportation to and from NY airports to hotel and back. They are always right on time with courteous drivers. Highly recommend!

Our driver was right on time when we told the app ...

Our driver was right on time when we told the app we were ready. He was very courteous and assisted with our bags. He took a very timely and scenic route to the hotel. I would definitely recommend. This is my review for Google as I am awarded a $10 credit with Carmel.

Always amazing and prompt service! We use them eve...

Always amazing and prompt service! We use them every time we come to NY. Recently downloaded the app and it makes the service even easier to use!!

This is my review and I am awarded a $10 car cash from Carmel for sharing it!!

My wife and I flew into JFK for our honeymoon in N...

My wife and I flew into JFK for our honeymoon in NYC on June 8th. I had booked our trip via Expedia and this company was recommended as an option so I booked a car from the airport to our hotel. Entered the time and flight info, as would be usual (I have book many car services in the past). I opted for the tools and gratuity to be included for sake of ease. I received an email with instructions that indicated that I would have to call when we retrieved our bags and would be told where to meet our car OK, not ideal, but OK. The email also had a link to their app which I promptly downloaded.

Upon arrival at JFK I opened the app and was presented with a screen with a button telling me to click there when we had our bags. I put my phone in my pocket and we made our way to baggage claim. After retrieving our bags I expected to simply click the button and all would be well. Nope. Instead the app looked just like normal when you open it, with a map view and an option to select destination. So I went to my trips and saw the listing which said cancelled . Great. So I found their number and called and explained that I was just trying to figure out where our car was. The first question what terminal are you in? Really? Have you been to JFK? The signage is severely lacking; I had no idea. So I walked to the information counter and got the answer. Then I was told where to meet our car. OK, not a big deal. It worked out at least.

The driver was very professional and helped with our bags and held the doors for us. Very nice vehicle as well. Got us to our hotel quickly and easily and helped unload bags.

All in all I was only unhappy with the experience with the app. But consider the situation, we had just gotten off a 4-hour, 6am flight and arrived in an unfamiliar airport. What a customer wants is to feel like everything is handled. And, at first, that is exactly how I felt. But then to see that the trip had been cancelled in the app is not a comforting feeling, then add to that the customer service rep asking basically where we are OK clearly she knew who I was and I had entered flight info when I booked the car, a good system on her end would have that information, especially when that information had to have been given to the driver, right? Turned out not to be a big deal, but in the moment, in that situation it is not a great feeling. Could use some improvement.

For our return to the airport at the end of our trip I opted for Lyft. Honestly I would opt for Lyft, or even Uber, in the future which is exactly what we use to and from our home airport. I simply thought that in an unfamiliar airport having a car already arranged would be best. But the cost either way is basically the same so, if I am meeting the car outside anyway, I ll go with the company that has never just randomly cancelled a scheduled ride and makes me feel comfortable.

Used Carmel Car Service to get from New York to Ne...

Used Carmel Car Service to get from New York to Newark airport. Car arrived on time at hotel. Driver very professional and courteous. Would recommend them. This is my review but I am awarded $10 Car cash from Carmel for sharing it"

Carmel Car Service told me on Monday, March 11, 20...

Carmel Car Service told me on Monday, March 11, 2019 that they guaranteed a car and driver to be at my home on WEDNESDAY, March 13, 2019 to take me to Chelsea, where I was to board a bus for Washington, DC.

On Wednesday, March 13, 2019, Robert from Carmel Car Service phoned me 10 MINUTES before the scheduled pick up to tell me that the five drivers he had available did not want to pick me up and he had no plan to send anyone in the near future.

Carmel Car Service took credit card money for this trip on Monday, March 11, 2019.

This is not car service. Carmel has a chronic habit of abandoning passengers after taking their money. I wish I could leave less than one star rating.

I highly recommend Carmel Limo. Easy to book, on t...

I highly recommend Carmel Limo. Easy to book, on time, friendly driver and comfortable car. And better price than taxi or Lyft. As a single,woman arrivung in NYC at 2 a.m. I felt 100% safe and confident. My first choice for airport transport. Happy my cousin recommended the service to me. This is 100% my review but I was paid $10 by Carmel Limo for this review. Regardless I would highly recommend.

It was SUCH A PLEASURE and stress free trip to and...

It was SUCH A PLEASURE and stress free trip to and from the airport! The Carmel app is so easy to use and they do keep track of your flight in case of flight delay and Carmel doesn't charge if that happens! Prices are very reasonable. #LOVECARMEL. This is my review and I am awarded $10 Car Cash from Carmel for sharing it. They're even generous!

Carmel Car & Limousine Svs

Carmel Car & Limousine Svs

4.6